2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints: engine
447 reports, newest first. Show all
Electrical system, Engine, Feb 27, 2023
My car shifted to neutral and while I was driving
Electrical system, Engine, Fuel/propulsion system, Feb 18, 2023
Car wont start when button pushed and everything in the jeep has been fixed and it still wont work Leaks oil non stop. Work needing to be done: New transmission to stop leak New Fuel Injection pump to start car (has not) New Shifter New Battery New Dashboard as the screen would flicker Car barely has 100k miles on it. Makes no sense
Engine and engine cooling, Fuel system, Diesel, Engine, Jan 26, 2023
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the water in fuel system message was displayed. The contact stated that the fuel gauge displayed conflicting fuel levels. While driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who cleaned the fuel tank. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 146,000. VIN tool confirms parts not available.
Power train, Engine, Jan 18, 2023
In 2022 our 2014 grand jeep cherokee Pentastar oil filter housing cracked leaking oil and mixing with the coolant.While driving both levels became dangerously low and there was a burning smell. It is now 2023 and our 2015 jeep wrangler just had the exact same issue with the Pentastar oil filter housing crack and oil leaking to dangerous levels. This is a known issue with Jeep, why are there no safety recalls ??
Engine, Jan 17, 2023
Have an oil leak in the in the oil filter housing. it bolts to the engine block and is a vital part to the security of the engine. its a possibility that the engine could catch fire. the component has been checked by a authorized jeep dealer and this is the cause of the oil leak. my extended warranty will not pay for the repair of this part. the dealer insisted i buy the extended warranty only to not have said repair covered.
Engine, Jan 11, 2023
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 50 MPH, the check engine warning light illuminated. The contact stated that after parking the vehicle, he noticed transmission fluid leaking underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the oil coolant to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.
Power train, Electrical system, Engine, Jan 7, 2023
While driving vehicle it doesn't matter if it is highway speeds or street speeds , transmission shifts into neutral and makes car stall. Almost got into at least 4 accidents because of the issue , glad drivers behind me were paying attention and quickly avoid the accident. I have to wait at least ten minutes before car will start again, during those ten minutes car will try to start but without luck. No check engine light , been to at least 5 different shops and no one can say what is wrong because check engine light is not on. And issue happens randomly and technicians Haven't been able to replicate issue. It is a safety hazard. I know jeep Cherokee have a recall for something similar. But it doesn't apply to mine since mine is a Grand Cherokee. Model before mine 2011 to 2013 have a recall for a similar issue but it doesn't apply to mine because mine is a 2014.
Engine, Dec 31, 2022
My 2014 Jeep Grand Cherokee started to leak oil slowly. We started to smell a burning scent when accelerating. This problem has slowly happened for a while before an oil light showed up on the dash. We took it to the mechanic & had an diagnostic test done. It was confirmed that our oil filter housing was leaking. This issue could have destroyed our engine. While pricing this repair, we've contacted several mechanics and all have stated that this oil filter housing is a major issue for Mopar (Dodge, Jeep, Chrysler, Fiat). The parts are sold out of Auto Zone, NAPA, Advanced Auto Parts and can only be purchased on the Mopar site or Amazon. The issue with the part is that it's plastic which dries, cracks & can be easily warped. Dorman has made an aluminum replacement which is hard to come by due to the amount of people that are constantly having to repair this part. The oil filter housing was poorly constructed/designed. This is a major malfunction that could completely ruin a vehicle. There are several YouTube videos, blogs and articles discussing this issue. This should've been recalled voluntarily but I'd like to know that I won't have to replace this part again on my dime in the future when a faulty designed item was placed into my car which is a large investment.
Power train, Engine, Dec 31, 2022
*NHTSA Please Help* I purchased my 2014 Jeep Grand Cherokee brand new in June 2014 from a FCA authorized dealership. I have meticulously maintained, gently driven, and greatly cared for this Jeep since day one. Have only ever had the Jeep serviced at the FCA authorized dealership where I purchased. I have followed and complied with all Jeep manufacturer service recommendations since day one. At 115,000 miles, I am currently experiencing a loud ticking noise resulting from failed rocker arms and failed lifters. These failed rocker arms and lifters will result in complete and catastrophic engine failure. I am also experiencing significant engine oil leaking coming from a failed oil cooler. The Mopar oil cooler in this 3.6 Pentastar engine is made of plastic, and is highly susceptible to failure. I have talked to multiple ASE Certified Mechanics that both issues I am currently experiencing are extremely common amongst these 3.6 Liter Pentastar V6 24 Valve VVT engines. I feel very unsafe as the owner and operator of this Jeep Grand Cherokee, and have lost all confidence as it relates to the safety and reliability of this vehicle. If the vehicle cannot provide reliable and safe transportation, that completely eliminates all safety as a driver and for all passengers of this vehicle. *NHTSA* Please help the owners of the vehicles with these engines with appropriate recalls and procedures to ensure the safety of our vehicles. Thank you.
Fuel system, Diesel, Engine, Nov 14, 2022
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while his wife was driving at highway speeds, the emissions filter warning message appeared on the instrument panel. The contact then stated that the error message disappeared while he was driving; however, a message reading "Incorrect Diesel Exhaust Fluid quality detected. No engine starts in 200 miles" appeared on the instrument panel. The dealer was notified of the failure and the contact was instructed to bring the in vehicle for an inspection. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.
Engine, Nov 3, 2022
It has been 5 months since I received a notice from Jeep that my vehicle has a recall due to a possible fuel pump failure (NHTSA# 22V-406). At the time I received the notice there were no parts available to remedy this problem. The parts are still unavailable. This is unacceptable. I worry when driving the car that it might leave me stranded in a dangerous situation. I have explored selling the car back to the Jeep dealer but they don't want it due to the open recall and I can't in good conscience sell it privately. When the open recall is brought up no one wants it. How long are Jeep owners in this situation supposed to wait for this to be fixed. It seems like 5 months is too long. What is NHTSA doing to remedy this?
Power train, Electrical system, Engine, Oct 3, 2022
Computer system on dash started flashing & going out while driving telling me to turn engine off engage in park is disabled . Would let me shift gears making loud noise in engine
Other or unspecified, Engine, Sep 27, 2022, fire
My son started the Jeep Monday morning and the engine light came on which has never happened before. Then something occurred under the hood and there was a fire. Luckily my son was able to get to a garden hose and put out the fire but now I have a 2014 Jeep Grand Cherokee that has fire damage and needs to be taken into a Jeep dealership for repairs. I have only had the vehicle for a little over 2 years.
Other or unspecified, Engine, Sep 25, 2022
On several occasions, while driving between 30 - 70 miles per hour - car goes into neutral by itself leaving you trying to steer the car to the side of the road under multiple risky situations. When pulled over - car can be put into park but if your foot is on the brake pedal the car sputters and won't shut off until brake pedal is released. You can still steer the car to the side of the road but no acceleration is possible. Restarting the car isn't possible for about 20 - 30 minutes. Most occurrence have happened on the interstate. There are no warning signs prior to the occurrences and it's extremely scary trying to get to safety. Diagnostics have been completed by Jeep dealerships and other repair shops and it's been stated all recalls have been made to this car in the past. The fact the car goes into neutral itself is scary. The most recent event puts the total of occurrences at 15 since I have owned the car. No one seems to have an explanation --all I know is its very dangerous especially on the freeway. I would like to know what can be done to get this resolved before someone get hurt.
Power train, Engine, Fuel/propulsion system, Sep 23, 2022
Their is oil being introduced into the coolant reservoirs. Jeep Grand Cherokee Ecodiesel. The vehicle are having failed oil coolers that stemmed from the failed EGR coolers. The driving of these vehicles for over a year awaiting a fix has caused the engines to have other failures. There has been over 10 recalls on these Ecodiesels since I bought the jeep brand new in 2014. They made a deal with the EPA lawsuit and did a software patch which changed the engine function issues, they did a patch on the power train control module, transmission control module, and apparently the ECM engine control module. I’ve had nothing but “check engine” light codes in since the first patch in 2016 that they didn’t put in the records, I have the work order showing the patch. In 2019 the lawsuit the EPA approved for them, allowed them to place a new patch that caused other components to continue to malfunction like the” high pressure fuel pump now. The dealerships are saying the failures aren’t due to their negligence and are causing consumers to deal with costly repairs that’s not their faults. I got a bill for $29,000 for a new engine, they said my jeep was under extended warranty but don’t want to help foot the repairs. Also stated they would reimburse recall work that customers paid for prior to recalls coming out within 60 days, but it has taken me over 4 years to try and get reimbursed. My car is at the dealership now and has been down since April 29, 2022.
Engine, Sep 20, 2022
The right cylinder head is misfiring and needs repair. NHTSA previously investigated complaints on the left cylinder head. MOPAR issued a warranty bulletin (D-14-12) on June 10, 2014 for 2011 - 2013 model vehicles for left cylinder head extended warranty coverage period of 10 years/150K miles. Upon my further investigation, the cylinder heads misfiring is a known issue on model years beyond 2013, yet Mopar has not issued an extended warranty bulletin. The cost to repair it is thousands of dollars. My model year 2014 was manufactured in 2013. If this is not repaired, it will do permanent damage to the catalytic converter, and beyond. The dealer inspected the vehicle and confirmed malfunction. No prior warnings given prior to cylinder head misfire, when it happened the Check Engine Light came on.
Engine, Sep 19, 2022
The lower radiator hose clamp failed due to corrosion. This resulted in a loss of coolant which could lead to engine damage or complete failure. There was no indication that eh cooling system was leaking other than the loss of fluid in the coolant overflow tank. This type of spring clamp is used on many vehicles and in 40 years of working on cars have never seen one fail in this manner. Many otehr vehicles may use this clamp and I am sure it has been affected by weather here in the NE.
Engine, Sep 13, 2022
Engine oil cooler (OEM part number ) 68525212AA failed. Causing significant power loss on freeway. Had to immediately pull over on freeway with no warning. Oil temp causes car to have significant power loss and extremely unresponsive engine also while on freeway causing me to slow well below suggested speed and speed of traffic. The steam caused by coolant loss onto side of engine made it difficult to see out window. Also the temps got so hot that it burnt some heat shielding on a upper hose on engine and the engine padding melted to the top of the engine. it has been inspected by a professional mechanic and replacement of failed part will be installed by the dealership after part is available. Currently on back order. No warning lamps came on prior to engine power loss after my family pulled over the temperature gauge responded. After looking through the digital gauges the you can switch through - (however are not displayed while driving and cannot be switched while in motion.) the oil temp had been maxed out and maxed out prior to the coolant temp increasing above normal levels.
Engine, Sep 10, 2022, fire
I was driving home and my Jeep started making a weird noise and then a warning popped up about battery voltage I was really confused so I pulled over popped the hood it looked fine but just in case I decided I would go to the nearest VIP which was probably 5 miles from where I had pulled over maybe even shorter. As Im driving over there my Jeep starts smoking so I pull into VIP and pop the hood we look at it and my alternator is smoking so we pour some water on it to cool it down. After doing that a little bit and it stopped smoking as bad we let it sit. A couple minutes later the alternator catches on fire so kept pouring water on it till it completely went out and stopped smoking.
Electrical system, Engine, Sep 10, 2022
I was driving my 2014 Grand Cherokee probably going 25mph the first time it happened. My Jeeps dash started blinking and popping up warning signs and then all of a sudden the Jeep comes to a fast stop and the engine completely killed. Everything locked up. My brakes, my shifter, my gas pedal everything locked, no screens were turning on and it wouldnt let me turn the Jeep back on for a couple minutes. When I turned it back on it was fine. A couple days later it did it again and again but I was going 40mph. Dropped off at the dealer told them to keep it till they found the problem. It was there 2 weeks didnt do it again. Hasnt done it since but Im still afraid its going to happen again but ill be on the highway.
Engine, Aug 28, 2022
Recall for diesel EGR cooler has been requested by me to get fixed on multiple occasions. The dealership keeps telling me they do not have the parts. Now my check light engine is on and my car is leaking coolant profusely.
Engine, Aug 22, 2022
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while the vehicle was receiving routine maintenance at the local dealer, the contact was informed that the motor mounts needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was 69,300.
Engine, Aug 19, 2022
2014 JEEP GRAND CHEROKEE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL. THE CONSUMER STATED THE ENGINE HAD BEEN REPLACED THREE TIMES. THE CONSUMER STATED THE ENGINE DIED WHILE IT WAS BEING DRIVEN. ALSO, THE VEHICLE LOST POWER STEERING DURING THIS INCIDENT.
Power train, Electrical system, Engine, Aug 18, 2022
This has happened three (3) times to me. The instrument cluster on my 2014 jeep Grand Cherokee just blackouts and the windshield wipers go on, then multiple cluster warning lights illumination and a loss of anti-lock brake system (ABS) / electronic stability control system function stops. The vehicle slows down because of loss of power. A loss of instrument cluster illumination and/or loss of ABS function while driving could cause a crash.
Electrical system, Vehicle speed control, Engine, Aug 13, 2022
Driving down the road in the middle of the night- the entire dash went black and only warning lights blinking across. Several error messages appeared and went black again.