2016 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 310 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2016 reports, 27 involved a crash and 7 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Campaign 16V814000 on NHTSA.gov
Power train, automatic transmission, park/neutral start interlock switchApr 27, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Campaign 16V249000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Representative owner complaints: electrical system
61 reports, newest first. Show all
Electrical system, Fuel/propulsion system, Jun 5, 2017
WHILE IN MOTION, AND WITH TWO SEPARATE GOD SPEEDOMETERS OPERATING, MY JEEP STATES THAT WHEN IN MOTION GOING APPROXIMATELY 50-60 MPH, MY KEEPS SPEEDOMETER PLACES ME AT OVER 100MPH. THIS PROBLEM OCCURRED A FEW DAYS AGO. I HAVE EVEN PASSED SEVERAL CHP OFFICERS ON THE ROAD AND HAVE NOT BEEN STOPPED WHEN MY SPEEDOMETER WAS SHOWING 105MPH. ALSO, WHILE PUMPING GAS, IT WILL NOT PUMP PAST HALFWAY.
Electrical system, Fuel/propulsion system, May 8, 2017
ELECTRONIC THROTTLE CONTROL WARNING LIGHT APPEARED ON 2 OCCASIONS, ACCOMPANIED BY SUDDEN LOSS OF POWER. ONE EVENT OCCURED IN HEAVY HIGHWAY TRAFFIC AND NEARLY RESULTED IN A MULTI-VEHICLE ACCIDENT. ESTIMATED SPEED WAS 60 MPH. THE OTHER EVENT OCCURED WHILE ENTERING AN INTERSECTION AFTER SIGNAL LIGHT TURNED GREEN. IN BOTH CASES THE LOSS OF POWER SELF CORRECTED AFTER ABOUT 10 SECONDS. THE VEHICLE HAS APPROXIMATELY 6000 MILES ON IT, AND I AM THE ORIGINAL OWNER. ...UPDATED 09/14/17 *BF *CN
Electrical system, Mar 15, 2017
THE CAR DISPLAYS A MESSAGE THAT THE KEY FOB IN NOT DETECTED AND WILL NOT START. THERE IS NO WAY TO USE THE MECHANICAL KEY TO START THE CAR. THIS CREATES A DANGEROUS SITUATION AS THEY DRIVER CAN BECOME STRANDED. TWO DIFFERENT DEALERSHIPS STATE THAT THEY CAN NOT REPLICATE THE ISSUE. APPARENTLY, THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS NOW FOR THE JEEP BRAND.
Electrical system, Other or unspecified, Feb 11, 2017
WHILE DRIVING AT NORMAL HIGHWAY AND ROADWAY SPEEDS, WITH THE WINDOWS IN THE UP POSITION, THE AIR VENTS INSIDE MY VEHICLE DO NOT EMIT NATURAL AIR FLOW FROM THE FRONT OF THE VEHICLE. THE INSIDE OF VEH-1 BEGINS TO BECOME STUFFY AND THERE IS NO WAY FOR THE DRIVER OF VEH-1 TO GET AIR UNLESS THE DRIVER TURNS ON CONTROLLED AIR BY FAN. THIS ISSUE HAS BEEN BROUGHT TO JEEP OF BERKELEY AND THE ISSUE HAS NOT BEEN REMEDIED. VEH-1'S VENTILATION SYSTEM IS RESPONSIBLE FOR PUSHING AIR INTO THE CABIN OF THE CAR. THIS IS NOT OCCURRING. I HAVE NOT RECEIVED ANY RESPONSE FROM JEEP IN REGARDS TO THIS ISSUE THAT THEY SEEM TO NOT BE ABLE TO UNDERSTAND. MY FAMILY USES VEH-1 AND IN AN EVENT THAT AN ACCIDENT OCCURS, NATURAL AIR WOULD BE HALTED.
Electrical system, Structure, Oct 29, 2016, crash
VERY DISAPPOINTED IN THIS HOW JEEP (FCA) HAS ALLOWED A DRIVER TO BACK-UP WITH THE LIFTGATE OPEN, WITHOUT A CHIME OR OTHER LOUD WARNING (SIMILAR TO THAT WHEN YOUR DOORS ARE OPEN. BY ACCIDENT I BACKED UP AFTER AUTOMATICALLY CLOSING THE LIFTGATE AND ASSUMING IT WAS CLOSED. THE LIFTGATE WAS NOT ABLE TO CLOSE AND AUTOMATICALLY RE-OPENED WITHOUT WARNING. I WAS IN A PARKING GARAGE AND UNFORTUNATELY THE LIFTGATE RUBBED AGAINST THE CIELING OF THE GARAGE, CAUSING MINOR DAMAGE TO THE LIFTGATE. IT COULD HAVE BEEN MUCH WORSE. I CONTACTED JEEP TO LOG MY COMPLAINT BUT WAS REBUFFED AND BELIEVE ME, FOR THEIR ATTITUDE IN ADDRESSING A SAFETY ISSUE THAT SHOULD BE CORRECTED IMMEDIATELY, I WILL THINK TWICE ABOUT BUYING ANOTHER JEEP. NO VEHICLE SHOULD BE ALLOWED TO BE BACKUP WITH THE LIFTGATE OPEN, AND WITHOUT A CHIME TO ALERT THE DRIVER.
Steering, Electrical system, Oct 7, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH ON A TWO LANE ROAD, THE VEHICLE WAS UNABLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE VEERED TO THE RIGHT OR LEFT ACROSS THE TWO LANE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESIGNED TO PERFORM THAT WAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 01/06/17*LJ *TR
Electrical system, Oct 4, 2016
I ENTERED MY CAR , I DID HEAR A BOTTLE BREAKING NOISE BUT WASN'T SURE WHAT IT WAS. I GOT OUT OF THE CAR AGAIN TO CONVERSE WITH A FRIEND. WHEN I GOT BACK IN THE CAR AND CLOSED THE DOOR, I HEARD THE SUNROOF SHADE MOVE LIKE WIND WAS ABOVE IT. I OPENED THE SHADE AND SAW A HOLE AND SHATTERED GLASS. I DROVE APPROXIMATELY A QUARTER MILE, BEFORE I PARKED AND HEARD THE NOISE AND SAW THE BROKEN GLASS.
Electrical system, Service brakes, Sep 9, 2016
I RECEIVED A RECALL FROM CHRYSLER/JEEP IN REGARD TO THE BRAKE/TRANSMISSION SHIFT INTERLOCK SOLENOID WHICH MAY HAVE AN INCORRECTLY CRIMPED ELECTRICAL CONNECTOR. THIS COULD LEAD TO THE TRANSITION GEAR BECOMING LOCKED IN PARK OR NEUTRAL POSITION AND CAUSE A CRASH WITHOUT WARNING. I RECEIVED THE RECALL IN JUNE 2016. JEEP OF WHITE PLAINS, NY TOLD ME THAT SERVICE DID NOT HAVE ENOUGH PARTS AND WOULD PLACE ME ON A WAITING LIST. IN AUGUST, I CONTACTED THEM AGAIN AND THEY EXPLAINED THAT IT WAS NOW A SOFTWARE ISSUE AND MY CAR WOULD ONLY REQUIRE A DOWNLOAD. WHEN I BROUGHT THE CAR IN ON 8/31, THEY TOLD ME THAT THEY COULD NOT SERVICE THE VEHICLE BECAUSE IT DOESNT REQUIRE A DOWNLOAD (I WAS GIVE THE WRONG INFO), THE PART IS NOT AVAILABLE AND I WILL HAVE TO BE PLACED ON A WAITING LIST AGAIN. WAITING OVER 3 MONTHS FOR A RECALL IS FAR FROM TIMELY.
Electrical system, Aug 30, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE SUDDENLY STARTED WITHOUT THE STARTER KEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.
Electrical system, Aug 19, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Jun 6, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.