2016 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 310 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2016 reports, 27 involved a crash and 7 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Campaign 16V814000 on NHTSA.gov
Power train, automatic transmission, park/neutral start interlock switchApr 27, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Campaign 16V249000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Representative owner complaints: engine
84 reports, newest first. Show all
Engine, Jun 21, 2020
TWICE NOW I HAVE HAD MY JEEP DIE ON ME WHILE WAITING AT A TRAFFIC LIGHT. FIRST TIME I HAD TO BE PUSHED TO THE SIDE OF THE STREET BY STRANGERS BECAUSE NOTHING WOULD RESTART IT AND IT WAS AT ON A BUSY ROAD AT PEAK TIME. SECOND TIME WAS THIS WEEK. WAITING AGAIN FOR LIGHT TO TURN, AS I STEPPED ON THE GAS TO GO, THE CAR SHUT DOWN. BOTH TIMES I TRIED TO PUT IT INTO PARK, RESTART, NADDA. THIS TIME IT STARTED BACK UP WITHIN ABOUT ONE MINUTE.
Engine, May 29, 2020
MAKING RIGHT HAVE TURN INTO GROCERY STORE FROM HIGHWAY AND VEHICLE ABRUPTLY DIES. 'SHIFT TO P' COMES ON, AND CAR WON'T IMMEDIATELY START. IT TAKES 3 OR 4 CYCLES TO START. *TR
Power train, Engine, May 16, 2020, crash
BACKING UP TO PARKING SPOT A HOME, FROM A DEAD STOP I GOOSED THE THROTTLE TO GO UP A SLIGHT INCLINE AND THROTTLE STUCK WIDE OPEN IN REVERSE. STOOD ON THE BRAKE FOR 20FT WHILE FIGHTING THE THROTTLE, HIT THE SIDE OF GARAGE AND THREW IT INTO DRIVE AND CONTINUED TO STAND ON THE BRAKES FOR ANOTHER 40FT IN DRIVE. AFTER SMASHING THE IGNITION BUTTON FRANTICALLY ABOUT A DOZEN TIMES AND ALSO ENGAGING THE EMERGENCY BRAKE, THE JEEP SHUT OFF. THIS ALL HAPPENED IN OUR DRIVEWAY THAT OUR CHILDREN PLAY ON OFTEN. LUCKILY NO ONE WAS HURT, AND NO ONE WAS IN THE VEHICLE WITH ME BUT THIS COULD HAVE BEEN WAY WORSE. NEVER HAD AN ACCIDENT IN MY LIFE UNTIL THIS EVENT. COMPLETELY OUT OF MY CONTROL. NOTE THE SKID MARKS ON THE DRIVEWAY. *TR
Engine, Jan 21, 2020
THE START/STOP FEATURE ON THIS MODEL JEEP GRAND CHEROKEE MALFUNCTIONED AT A MAJOR INTERSECTION. THE ENGINE STOPPED WHILE I WAS AT A RED LIGHT FOR A PROLONGED PERIOD OF TIME (THE FEATURE WORKING AS IT SHOULD AT THAT MOMENT); WHEN THE LIGHT TURNED GREEN, AND I RELEASED MY FOOT OFF THE BREAK, THE ENGINE WOULD NOT TURN BACK ON. THE VEHICLE HAD TO BE PUT IN PARK, TURNED OFF AND TURNED BACK ON FOR THE ENGINE TO POWER BACK UP AND MOVE.
Engine, Jan 2, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING BEGAN TO FLICKER AND THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209, (718) 836-2600)WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNKNOWN.
Electrical system, Engine, Jan 1, 2020
I WAS AT A RED STOP LIGHT AND WHEN THE LIGHT TURNED GREEN I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS PEDAL AND REALIZED MY 2016 GRAND CHEROKEE WOULD NOT MOVE AND HAD COMPLETELY STALLED. I CHECKED TO MAKE SURE THE GEAR WAS NOT IN NEUTRAL AND READ AN ERROR MESSAGE ON THE DASH THAT SAID SOMETHING ALONG THE LINES OF 'SHIFT THE GEAR INTO PARK AND THEN INTO DESIRED GEAR.' I COULD NOT PUT THE CAR INTO DRIVE AND HAD TO COMPLETELY SHUT OF MY VEHICLE AND RESTART IT TO GET IT INTO DRIVE. I WAS LUCKY THAT IT WAS LATE AT NIGHT AND NOT MANY PEOPLE WERE AROUND ALTHOUGH ONE PERSON CAME SPEEDING UP BEHIND ME AND HAD TO SWITCH LANES TO NOT HIT ME, EVEN CAME WITH A NOT SO FRIENDLY HONK. I HAVE HEARD OF MANY OTHER PEOPLE EXPERIENCING THIS EXACT SAME SITUATION INCLUDING WHILE DRIVING AT HIGH SPEEDS ON THE HIGHWAY AND TAKING TURNS IN BUSY TRAFFIC. THIS IS A VERY DANGEROUS SCENARIO AND I AM SURPRISED IT HAS NOT YET LED TO A FATAL ACCIDENT.
Exterior lighting, Engine, Dec 10, 2019
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN FUELING THE TANK AND ATTEMPTING TO DRIVE, A KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 872-5500) TWICE WHERE IT WAS DIAGNOSED THAT BOTH HEADLIGHTS NEEDED TO BE REPLACED. THE HEADLIGHTS WERE NOT REPLACED, BUT THE ENGINE NOISE WAS REMEDIED; HOWEVER, THE NOISE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE NOISE WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71542505. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Engine, Nov 19, 2019
I PURCHASED MY JEEP USED IN APRIL OF 2019. ON 2 OCCASIONS SO FAR, WHILE COMING TO A STOP THE ENGINE CUTS OUT. IT TAKES ABOUT 10-15 MINUTES TO GET IT RESTARTED. THIS HAS HAPPENED BOTH TIMES WHILE STOPPING AT A LIGHT IN BUSY TRAFFIC. I HAVE SEEN OVER 30 COMPLAINTS FOR THE SAME PROBLEM ON WWW.CARCOMPLAINTS.COM. ALL REPORTED STALLING OUT WHILE DECELERATING THE VEHICLE. SOME REPORTED THAT IT STALLS WHILE DECELERATING WHILE TAKING A RIGHT TURN, FOR EXAMPLE, WHILE ENTERING A HIGHWAY OFF-RAMP. THE FIRST TIME MY CAR STALLED I WAS NOT TURNING. THE SECOND, I WAS DECELERATING WHILE TAKING A RIGHT TURN. THIS CAUSES A HUGE SAFELY CONCERN THAT SHOULD BE ADDRESSED BY JEEP. MY CAR HAS APPROXIMATELY 65K MILES.
Power train, Electrical system, Engine, Nov 2, 2019
I WAS DRIVING ALONG AND APPARENTLY MY BATTERY IN MY KEYFOB WENT DEAD. MY ENGINE STOPPED WHILE I WAS DRIVING AND IF I WON'T HAVE HAD JUST BOUGHT A NEW BATTERY I WOULD HAVE BEEN STRANDED. THERE IS NO WAY TO START THE ENGINE WITH KEY
Power train, Engine, Sep 20, 2019
IN 2019 JEEP ROLLED OUT AN APPROVED EMISSIONS MODIFICATION (AEM) PROGRAM AS PART OF A EMISSIONS COMPLIANCE SETTLEMENT WITH REGULATORY AUTHORITIES. THIS SOFTWARE FLASH/RE-PROGRAM HAS MADE AN OTHERWISE SAFE CAR UNSAFE. AT LOW ENGINE TEMPERATURES (COLD START) THE VEHICLE HAS VERY LITTLE POWER TO ACCELERATE THROUGH INTERSECTIONS, MAKE LEFT TURNS, MOVE OUT OF THE WAY IF SOMEONE IS APPROACHING FROM A HIGH RATE OF SPEED FROM BEHIND AT A STOPLIGHT. JEEP HAS ACKNOWLEDGE THIS ISSUE AND HAVE NOTED THEY ARE WORKING ON A FIX, BUT HAVE NOT OFFERED ACCOMMODATIONS TO ENSURE ONE HAS A SAFE CAR TO DRIVE WHEN THEY SPEND MONTHS DEVELOPING A FIX. IT IS A HAZARD, HAS RESULTED IN SEVERAL NEAR-MISS SITUATIONS, AND THEY NEED TO BE HELD ACCOUNTABLE TO ENSURING THEIR CUSTOMERS SAFETY.
Engine, Aug 2, 2019
6.4L HEMI ENGINE KNOCK SMELLS LIKE BURNING COOLANT
Electrical system, Vehicle speed control, Engine, May 15, 2019
TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED.
Electrical system, Vehicle speed control, Engine, May 15, 2019
ENGINE WILL NOT SHUT OFF WHEN NOT IN PARK. CAR WAS IN RUNAWAY CONDITION IN PARKING LOT
Electrical system, Engine, May 12, 2019
THE VEHICLE WAS STARTED AND WOULD NOT SHUT OFF. ALL LIGHTS ON DASH CAME ON WHICH COULD HAVE CAUSED AN ACCIDENT TRYING TO READ THEM ALL. HAD TO DISCONNECT FUSES AND BATTERY TO GET ENGINE AND ALL LIGHTS OFF. PUT ALL BACK TOGETHER AND ENGINE WILL NOT TURN OVER AT ALL. IT APPEARS TO NOT BE RECOGNIZING FOB EVEN WITH NEW BATTERY.
Engine, Apr 3, 2019
WHILE DRIVING AND TURNING IN DRIVEWAY IT STALLED ON THREE OCCASIONS, WAIT TEN SECONDS, PUT IT IN PARK AND IT STARTS UP. BEEN IN THE DEALERSHIP (WILLIAMSBURG VA JEEP INVOICE # 150495&151000) TWICE, CONTACTED JEEP CUSTOMER CARE (CAST #58123405) TO NO AVAIL. DEALERSHIP STATED THE ONLY WAY TO CORRECT THE PROBLEM WOULD BE A PROCESS OF ELIMINATION AND THAT WOULD HAVE TO BE AUTHORIZED BY JEEP, WHICH IT WASN'T.
Engine, Sep 27, 2018
VEHICLE EXPERIENCES INTERMITTENT STALLING ISSUE WHEN COMING TO A STOP FROM SLOW SPEEDS. WHEN EXPERIENCED, ENGINE DIES AND DASH ILLUMINATES SHIFT TO PARK. UPON SHIFTING CAR TO PARK AND RESTARTING CAR RESUMES NORMAL OPERATION. ISSUE BROUGHT TO RUSSEL WESTBROOK DEALER IN VAN NUYS CA UPON FIRST OCCURRENCE AND WAS RUN THROUGH DIAGNOSTICS. NO ISSUE CODES WERE REPORTED BY DEALERSHIP. ISSUE HAS NOW OCCURRED 5 TIMES.
Engine, Aug 31, 2018
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT WAITED A FEW SECONDS BEFORE RESTARTING THE VEHICLE. ONCE RESTARTED, MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ALFA ROMEO OF MANHATTAN (212-765-6634, 629 W 54TH ST, NEW YORK, NY 10019), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.
Electrical system, Engine, Aug 20, 2018
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS AT A STOP SIGN, IT STALLED WITHOUT WARNING. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS LATER TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118, (402) 493-7800) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THEY HAD UPDATED THE SOFTWARE. THE CONTACT WAS NOT AWARE OF THE SOFTWARE UPDATE AT THE TIME OF THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,300.
Other or unspecified, Service brakes, Engine, Jul 24, 2018
LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOCATED.
Engine, Fuel/propulsion system, May 15, 2018
DIESEL ENGINE JUST SHUTS OFF. TOWED TO THE DEALERSHIP: CODE P016F-00 WAS STORED. BUT NOTHING WAS DONE TO REPAIR THE PROBLEM AS THE CAR STARTED BY THE TIME IT GOT TO THE DEALERSHIP. DIAGNOSTICS PERFORMED AT KERNERSVILLE DODGE, KERNERSVILLE, NC 27284 PH: 336-996-4111 INVOICE: DOCS402929 INVOICE DATE: 05/15/2018
Engine, Mar 14, 2018
THE AUTOMATIC ENGINE OFF IS A HAZARD, I TRIED TO PULL OUT IN TRAFFIC THE VEHICLE STALLED TO GO, WHEN IT DID FINALLY GO, IT WAS TOO LATE, BUT IT JERKED INTO MOTION AND THEN STALLED AGAIN ONCE I STEPPED ON THE BREAK, THIS PLACED ME IN A VERY BAD SPOT. IT TOOK A FULL RESTART TO GET MY CAR STARTED AGAIN. THIS IS SO DANGERS! I TRIED TO REMEMBER TO TURN IT OFF WHEN I GET IN HOWEVER THIS IS A NEW CAR FOR ME SO I DON'T ALWAYS REMEMBER UNTIL IT GOES INTO IT SLEEP MODE. THIS FEATURE SHOULD BE REPLACED WITH SOMETHING MORE RELIABLE OR PERMANENTLY DISABLED. I PLAN TO HAVE IT LOOK AT WHEN I GO FOR MY OIL CHANGED. THE STALL HAS HAPPEN TWICE NOW.
Engine, Mar 2, 2018
AS I EXITED OFF THE PARKWAY I CAME TO A RED TRAFFIC LIGHT ON THE EXIT RAMP. WHEN THE LIGHT TURNED GREEN, MY CAR WOULD NOT ACCELERATE. THE ENGINE LIGHT CAME ON, AND THEN IT WOULD NOT EVEN LET ME SHIFT GEARS. THE LIGHTS AND WINDOWS WORKED, BUT THE ENGINE AND THE HEAT DID NOT. THIS EXACT SAME THING HAPPENED TO ME THREE MONTHS AGO (SAME SCENARIO, CAR STALLED AFTER THE FIRST TRAFFIC LIGHT COMING OFF THE PARKWAY, ENGINE LIGHT CAME ON, ETC. EVERYTHING EXACTLY THE SAME) , AND AT THAT TIME THE DEALER SAID THAT A COMPUTER ERROR SHOWED THAT IT WAS THE ALTERNATE BATTERY THAT DIED SO THEY REPLACED IT. BUT THIS LAST TIME, THEY TOLD ME THAT THERE WAS NO "COMPUTER ERROR" AND THEY GOT THE CAR TO ACCELERATE SO THERE WAS NOTHING THAT THEY COULD FIX. I BEGGED THEM TO CALL THE MANUFACTURER OR TO IGNORE THE FACT THAT THERE WAS NO COMPUTER ERROR (SUPPOSE THE COMPUTER WAS WRONG?) BUT THEY DENIED ME AND WERE ADAMANT THAT WITHOUT A COMPUTER ERROR CODE THERE WAS NOTHING THEY COULD DO AND THEY WOULD NOT CALL ANYONE. IN BOTH INSTANCES, I WAS ON A MAJOR ROAD WITH A CURVE/OFFRAMP AND IT WAS EXTREMELY DANGEROUS SINCE EVEN WITH MY HAZARDS ON, CARS WERE SEEING ME TOO LATE AND ALMOST HITTING ME.
Engine, Feb 15, 2018
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "START, STOP, DISABLE" WARNING MESSAGE ILLUMINATED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BYERS CHRYSLER JEEP DODGE RAM IN COLUMBUS, OHIO WHERE THE FREQUENCY CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. THE VIN WAS NOT AVAILABLE.
Engine, Jan 7, 2018
VEHICLE SUDENTLY LOSTPOWER WHILE TRAVELING 45 MPH, TAC WENT TO 800 RPM,VEHICLE TRAVELED .5 MILES AT 10 MPH AND WOULD NOT RESPOND TO GAS PEDAL PRESSURE VEHICLE SUDDENTLY RETURNED TO ROAD SPEED. DASH BOARD INFO SAYS VEHICLE WILL NOT OPERATE IN AUTO BECAUSE BATTERY IS CHARGING THIS ACTION MAY BE RELATED TO PROBLEM T75
Electrical system, Engine, Jan 4, 2018
WHILE DRIVING I HEARD A CRUNCHY NOISE, I STOPPED THE VEHICLE AND HAD TROUBLE TO TURN IT BACK ON, AFTER A FEW TRIES THE VEHICLE TURNED ON. I DROVE ABOUT 3 MILES AND CHECK ENGINE POPS OUT, I WAS ON THE WAY TO A DEALER TO FIND OUT WHAT IS GOING ON ... MY VEHICLE LOST POWER, THE ENGINE TURNED OFF AND THE SERVICE ELECTRONIC THROTTLE CONTROL POPS ON AND LOCKED A TRANSMISSION. CALLED JEEP SERVICE WITHOUT DIAGNOSIS THEY TOLD ME BAD FUEL. CALLED ROAD ASSISTANCE TO TOW MY VEHICLE. THE GUY WASN'T ABLE TO CHANGE SHIFT TO NEUTRAL AND MY VEHICLE WAS DRAGGED. THIS WAS HAPPENED ON INTERSTATE 80, DANGEROUS SITUATION. MY VEHICLE IS ONLY 10 MONTHS OLD AND HAS A TWO WARRANTIES AND NOTHING IS COVERED JEEP SERVICE PROVIDE WITH THREE CODES .P016F-00, P0087-00, P11EOC-00, THE THIRD ONE IS NOT WORKING ONE