2016 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 310 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2016 reports, 27 involved a crash and 7 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Campaign 16V814000 on NHTSA.gov
Power train, automatic transmission, park/neutral start interlock switchApr 27, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Campaign 16V249000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Representative owner complaints: other or unspecified
31 reports, newest first. Show all
Other or unspecified, Engine, Dec 21, 2025
The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk when I was driving my kids to school and on my way to work when it started to overheat causing me to pull over and not being able to drive this vehicle. This jeep is currently at an authorized dealer and has been diagnosed. There were absolutely NO warning signs whatsoever to indicate that this vehicle was going to go out on me. I don’t think it’s fair for me to have to give up my vehicle for something that I did not cause!
Other or unspecified, Engine, Fuel/propulsion system, Apr 14, 2025
From one day to the next the engine is blown. Mechanic says the engine was hot for a while but no light or notices came up until the day of the major issue. I had jsut taken it to get new headlights and tires rotated and no mention of anything off. From oen day to thenext it overheated. I see similar RECALLS on the SAME EXACT JEEP. Make model and year.
Other or unspecified, Dec 11, 2024
Passive head rest deployed while sitting idle in drivers seat! Slamming into the side of my head! Causing a mild concussion! Took it into dealership and they replaced saying it didn’t have a recall! That only replaced if it failed! We wanted to have passenger side replaced also!
Other or unspecified, Sep 17, 2024
There are issues with the leather dashboard wrinkling, delaminating, and bubbling. I contacted Jeep (case #91040374) after the dealership refused to fix the dashboard. This situation has worsened and requires a new dashboard ($3500) to repair the issue.
Power train, Electrical system, Other or unspecified, Jan 21, 2024
Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.
Steering, Vehicle speed control, Other or unspecified, Jan 12, 2024, crash
I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the accident I had noticed the car shifting to the left and dramatically declining acceleration and a loud pop by the front driver tire. That is the best way to describe what the car does. So on the day of the incident I believe the car did what I just explained and it caused me to hydroplane and I'm in fear it is going to happen again. I have taken it to another shop after the accident because my vehicle would not start and a different shop said they heard the noise but could not figure out what it was. When I get my vehicle back I planned on taking it to a recall center but I decided to make this report first. There were no warning lights before during or after the accident.
Electrical system, Other or unspecified, Fuel/propulsion system, Jun 15, 2023
Terrible band aid like fix of the software “update” truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big , loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability
Other or unspecified, Jun 6, 2023
On 4/14/2023 while getting tire rotation and other general maintenance done on my 2016 Jeep, I was informed by service Tec that my lug nuts on my Jeep were swollen and soon will not be able to remove or break, causing issues like tire rotation and general maintenance impossible and high risk of cracking and breaking. This would cause the Jeep to lose its stability, at a higher speed, wheel could come off. This could cause serious damage/injury or death if this happened. I went to local Chrysler dealer in Turnersville and spoke with parts department. They stated each lug bolt cost $18.00 each. I need 20 to replace defective ones. Chrysler parts rep suggested I call Chrysler customer service who he believes would send replacement bolts as these are steel and should not swell at all. I did call and open a complaint with Chrysler recently this month, June. I was just informed by Chrysler customer service that they deem this a warranty issue and not a safety issue and refuse to remedy or replace the defective lug bolts. I’m asking for your assistance in this situation to help replace the defective lug bolts via Chrysler before a serious accident or injury happens. I think it’s totally unacceptable that replacing these defective lug bolts cost $18.00 each and I’m being told to pay this , total cost is $360 for 20 lug bolts that are defective original Chrysler parts
Other or unspecified, May 23, 2023, fire
I noticed a fire from under the hood, half of my car burnt down. I had been parked at home for about five minutes when I noticed a fire.
Other or unspecified, Engine, May 10, 2023
Water pump issue. While driving, the thermometer gauge suddenly went to "H", check engine light came on, no smoke seen and the car suddenly stopped. Coolant confirmed in the tank. The incident happened without warning and was frightening. The car was towed by AAA road service to Olathe jeep dealership and awaiting additional diagnostics. Please advise on the recalls. FCA/Mopar acknowledges issues with water pumps and head gasket issues related to leaks. Please advise.
Other or unspecified, Aug 28, 2022
Dashboard leather trim has come so wrinkled, unglued that it blocks my front windshield defrosters from working efficiently.
Other or unspecified, Jul 11, 2022
Driving 55 MPH, my vehicle had a slight jerk in transmission, engine light popped on. Alert popped up on dashboard and stated “Place car into P, Trans”. Car automatically shifted into neutral, and I rolled over to side of road, shifted car in park. Car remained running but would not shift back into drive
Other or unspecified, Jun 5, 2022
LEATHER DASH IS STARTING TO PEEL OFF MY DASHBOARD OBSTRUCTING MY VIEW ON THE WINDSHIELD
Other or unspecified, Feb 18, 2022
I have an error message coming on stating service shifter then a message to tell you how to get into park if it’s not working It doesn’t come on every time I drive it but it’s annoying when it dings upon stopping and taking off! So far it hasn’t stopped working but I don’t want to be on the road traveling and it does I seen a recall on some Jeep Grand Cherokee but my VIIN isn’t coming up on the recall list They have checked it at the dealership but they don’t know what it is
Other or unspecified, Aug 14, 2021
I purchased a 2016 Jeep Grand Cherokee Ecodeisel in 2018 through a loan. Since day one it has been nothing but issues. I feel I purchased a lemon. There has been several recalls on the vehicle over the time I have owned the vehicle. I have received the required services for each recall expecting the issues to be resolved. The issues continue to this day. In fact my check engine light came on again after it was serviced roughly 2 weeks ago. The check engine light comes on at least once a month. To top it off due to the EcoDeisel problems they had an ecodeisel settlement I submitted a claim for. I submitted all the required documents several months before the deadline to get reimbursement the qualified amount but I have not received a dime. I tried to reach out via email and phone calls but never got a response. No reply from emails and whenever I called I would only automated prompts and then it would hang up on me. I tried several different options hoping to get through but never could speak to a live person. I feel I have been cheated.
Other or unspecified, Dec 8, 2020
WHILE DRIVING 10-15 MPH ON A DESOLATE RESIDENTIAL STREET, MY HEADS UP DISPLAY READ 'SHIFT TO P' WITH NO RESPONSE WITH THE GAS PEDAL PRESSED AND THE ENGINE TURNED OFF BUT ACC WAS ON AND I WAS ABLE BRAKE TO A STOP, PUT THE VEHICLE IN PARK AND PRESS PUSH TO START TO RESTART THE ENGINE. THE VEHICLE OPERATED PROPERLY AFTERWARDS AND I WAS ABLE TO DRIVE HALF A BLOCK TO MY HOUSE AND PARK. IF I WAS ON THE HIGHWAY I MIGHT BE DEAD.
Other or unspecified, Sep 21, 2020, fire
ON 9/20/20 AT APPROX 4:30PM EST, AS WE LEFT A PARKED POSITION AND BEGAN EXITING A PARKING LOT, WE SUDDENLY SMELLED A STRONG ODOR THAT WAS SIMILAR TO THE SMELL OF BURNING CLUTCH PLATES, WE THEN OBSERVED BLACK SMOKE COMING THROUGH THE FRONT PASSENGER VENT. I IMMEDIATELY PUT THE VEHICLE IN PARK WHERE IT STOOD, MY HUSBAND EXITED THE VEHICLE AND I WENT TO THE BACK TO LEASH AND REMOVE MY TWO DOGS FROM THE BACK SEAT. ONCE MY DOGS WERE SAFELY OUT OF THE VEHICLE, I HANDED THE LEASH TO MY HUSBAND, WENT BACK TO THE VEHICLE AND TURNED OFF THE ENGINE, REMOVED OUR CELL PHONES AND MY PURSE AND STOOD BACK FROM THE VEHICLE. WHEN NO FLAMES WERE OBSERVED, WE OPENED THE HOOD AND OBSERVED BLACK SMOKE AND SMELLED THE SAME SCENT SIMILAR TO BURNING CLUTCH PLATES. THE SMOKE APPEARED TO BE COMING FROM THE BACK OF THE ENGINE NEAR THE FIRE WALL. I WAITED APPROXIMATELY 5 MINUTES AND WHEN NO FURTHER SMOKE OR ANY OTHER SIGNS OF A FIRE WERE OBSERVED I RESTARTED THE VEHICLE TO MOVE IT FROM THE TRAVEL LANE, THE VEHICLE STARTED AND APPEARED TO RUN AS NORMAL AND NO CODES WERE SHOWING ON THE DASH. I IMMEDIATELY SHUT THE VEHICLE BACK OFF AFTER MOVING IT APPROXIMATELY 30 FEET TO A SAFE PARKING PLACE AND CALLED FOR TOWING. THE TRUCK WAS TRANSPORTED TO CRISWELL CHRYSLER IN THURMONT, MD SOME TIME THAT EVENING. I SPOKE WITH A CUSTOMER SERVICE PERSON, LUKE, AT CRISWELL AND DESCRIBED WHAT HAD HAPPENED. AROUND 4:45PM ON 9/21/20 I WAS TOLD THE TECHNICIAN HAD FOUND MULTIPLE BURN HOLES IN MY "INTAKE MANIFOLD". HAVING OWNED A RAM1500 ECODIESEL AND HAVING HAD THE EGR COOLER RECALLED ON THAT VEHICLE, IT CAME TO ME THAT THIS JEEP COULD BE HAVING THE SAME ISSUE. I AM CONVINCED THAT IF WE HAD BEEN DRIVING DOWN THE HIGHWAY, WHATEVER CAUSED THE INTAKE MANIFOLD TO BURN, COULD HAVE CAUSED A CATASTROPHIC FIRE EVENT, PUTTING THE LIVES OF MYSELF AND MY FAMILY IN DANGER. I HAVE FILED WITH FCA, CASE NUMBER 77286484
Other or unspecified, Engine, Fuel/propulsion system, Sep 7, 2020
SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL MILEAGE IS TANKING AND DRIVING THE JEEP HAS BECOME ALMOST UNBEARABLE.
Other or unspecified, Jan 13, 2020
THE TOUCH SCREEN RADIO WENT OUT. BECAUSE OF THIS, WHEN THE SEAT WARMERS COME ON VIA REMOTE START, THEY CANNOT BE SHUT OFF, SO THE SEAT GETS EXTREMELY HOT. ALSO, IT WILL ACT LIKE IT'S STARTING BACK UP, AND THE BACK UP CAMERA WILL COME ON EVEN WHILE DRIVING FORWARD. IT KEEPS SHUTTING DOWN AND COMING BACK ON TO WHERE IT SAYS "JEEP" THEN IT WILL SHUT OFF AGAIN.
Other or unspecified, Dec 14, 2019
I WAS DRIVING STRAIGHT ON THE HIGHWAY AT ABOUT 65 MPH ON 12/13/19 WHEN I HEARD AN EXPLOSION, AND SUDDENLY GLASS WAS RAINING DOWN ON ME. THANKFULLY MY NEWBORN WAS NOT IN THE BACKSEAT AT THE TIME! MY SUNROOF WAS SHATTERED; I DIDN'T SEE ANY DEBRIS HIT MY CAR PRIOR TO THIS HAPPENING. THERE WERE NO VEHICLES CLOSE ENOUGH TO ME TO FLIP UP ROCKS OR OTHER DEBRIS. IT SEEMS MY SUNROOF EXPLODED ON IT'S OWN, FOR NO APPARENT REASON AND WITHOUT WARNING. THERE IS NO ITEM INSIDE MY VEHICLE TO INDICATE SOMETHING CAME THROUGH THE SUNROOF AND LANDED IN MY CAR. NO DAMAGE TO ANY OTHER PORTION OF THE EXTERIOR OF THE VEHICLE. THERE IS A LARGE HOLE IN THE SUNROOF; THE REMAINING GLASS IS SHATTERED AND THERE ARE GLASS SHARDS LITTERED THROUGHOUT THE CABIN OF MY VEHICLE.
Other or unspecified, Jul 6, 2019
CAR TURNS OF WHILE DRIVING AND HAS ABOUT 34,000 MILES THIS IS SO DANGEROUS AND CAN CAUSE A SERIOUS ACCIDENT IT HAS HAPPEN3X IN 2 WEEKS. THE THIRD TIME I WAS AT A TRAFFIC LIGHT AND WHEN IT TURNED GREEN I COULDN'T MOVE. CAR NEEDED TO RESTART JUST IMAGINE BEING ON A HIGHWAY THIS COULD OF BEEN WORSE. I SEEN SEVERAL COMPLAINTS ON NUMEROUS OF WEBSITES WHY ISN'T THIS BEING RECALLED.
Electrical system, Seats, Other or unspecified, Jun 24, 2019
VEHICLE STALLED OUT ON WHILE DRIVING AT 45 MILES ON THE ROAD BRAKES LOCK UP AND SHIFT GEAR LOCK UP COULDNT PUT IT IN GEAR .COULDNT BE MOVE OFF ROAD CALL A TOW TRUCK TO TOW TO DEALER
Other or unspecified, Jun 18, 2019
ON JUNE 15,2019 MY SUNROOF ON MY 2016 JEEP GRAND CHEROKEE EXPLODED AS I WAS EXITING A GARAGE. THE EXPLOSION SOUNDED LIKE A GUNSHOT AND I WAS SHOWERED WITH GLASS.
Electrical system, Other or unspecified, Electronic stability control (ESC), May 15, 2019
CALL WHILE BEING STOPPED CHANGES HEIGHT AT STOP AND GO LIGHTS AND WHEN BEING PARKED OR STARTED WITHOUT MY INTERVENTION. I TOOK IT FOR REPAIR THEY FOUND A FAULTY AIR COMPRESSOR BUT JEEP INSTRUCTED DEALER NOT TO FIX.
Other or unspecified, Dec 29, 2018
MY SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY. I WAS GOING ABOUT 65 AND THERE WERE NO OTHER VEHICLES AROUND ME. THERE WAS NOTHING THAT COULD HAVE FLOWN OFF THE CAR. IT EXPLODED OUT OF THIN AIR.