2016 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 310 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2016 reports, 27 involved a crash and 7 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Campaign 16V814000 on NHTSA.gov
Power train, automatic transmission, park/neutral start interlock switchApr 27, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Campaign 16V249000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Representative owner complaints: vehicle speed control
22 reports, newest first. Show all
Steering, Vehicle speed control, Other or unspecified, Jan 12, 2024, crash
I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the accident I had noticed the car shifting to the left and dramatically declining acceleration and a loud pop by the front driver tire. That is the best way to describe what the car does. So on the day of the incident I believe the car did what I just explained and it caused me to hydroplane and I'm in fear it is going to happen again. I have taken it to another shop after the accident because my vehicle would not start and a different shop said they heard the noise but could not figure out what it was. When I get my vehicle back I planned on taking it to a recall center but I decided to make this report first. There were no warning lights before during or after the accident.
Power train, Vehicle speed control, Forward collision avoidance, May 24, 2022
electronic stability controls along with traction and FCW AFFECTING TRANSFER CASE WITH STEERING
Vehicle speed control, Jun 22, 2021
Twice in recent months the car accelerated on its own while idling. I received no warning or message. Both times the car surged forward a short distance. I applied the brake both times, but it didn’t seem to have much effect. The car seemed to slow on its own. My search of the internet uncovered many instances of sudden unintended acceleration involving the Jeep Cherokee, some resulting in severe injury/property damage, so it is definitely a safety issue. There have been many complaints, over many years, about this same problem, but I could not find mention of a recall notice or service advisory. Apparently there has been no definitive identification of the cause. I would gladly have the car inspected, but suspect that the problem can not be easily reproduced. I have had the vehicle for 5 years and only experienced this problem twice. Of course it only has to happen once to cause serious harm.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 11, 2020
28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.
Vehicle speed control, Jun 25, 2020
I WAS PULLING OUT ONTO THE HIGHWAY FROM A STOP POSITION, AS I TRIED ACCELERATE THE ENGINE ACTED LIKE I WAS IN NEUTRAL OR PARK! I THOUGHT I HIT THE GEAR SHIFT INTO PARK OR NEUTRAL, BUT I WAS IN DRIVE. IT WENT BACK INTO DRIVE MODE SECOND S LATER. SCARY FEELING WITH TRAFFIC GOING 50 MPH AROUND ME! WELL IT DID IT AGAIN GOING FROM A STOP POSITION TURNING LEFT ONTO A BUSY 3 LANE STREET. NOW I KNOW SOMETHING IS NOT RIGHT!! SO FAR NO RECALL ON MY VIN #, BUT MANY OTHER 2016 JEEP GRAND CHEROKEE HAVE BEEN RECALLED WITH SOMETHING SIMILAR. IT'S VERY SCARY , DANGEROUS, AND HAZARDOUS! *TR
Power train, Vehicle speed control, Electronic stability control (ESC), May 5, 2020
ON MAY 3RD 2020 DRIVING ON HIGHWAY THE ACCELERATOR SENSOR WENT OFF. HEARD A LOUD POP. VEHICLE LOST POWER AND SPEED DECLINED FROM 55 TO 30. I FLOORED IT AND THE CAR WOULD NOT REACH SPEED OF 55 MPH. I HAD NO CELL SERVICE AND WAS 45 MILES FROM EVEN A TOWN. LIMPED THE CAR TO DEALER AND LEFT THERE. THIS IS THE 3RD TIME THIS HAS HAPPENED AND THE DEALER TELLS ME THEY CAN'T GET IT TO REPEAT. VEHICLE IS CURRENTLY AT THE DEALERSHIP. I HAVE CALLED AND LEFT A MESSAGE AND HAVE HEARD NOTHING. *TR
Power train, Vehicle speed control, Jan 27, 2020
LOSS OF POWER.... ELECTRONIC THROTTLE SENSOR. AGAIN SECOND TIME LOST POWER IN MY VEHICLE ON HIGHWAY 299 IN SHASTA COUNTY HEADED HOME TO TRINITY COUNTY CA . AGAIN I HAD NO CELL SERVICE. THIS TIME I HAD MY 9 YEAR OLD DAUGHTER WITH ME OUR DOG AND A VEHICLE FULL OF GROCERIES. NOW I AM SCARED OF THIS VEHICLE. SCARED TO DRIVE IT. I HAVE CALLED MANUFACTURER THEY HAVE DONE NOTHING BUT CLOSE ALL MY CLAIMS AND CASES. DENIED MY ARBITRIATION. WONT APPEAL EVEN THOUGH I HAVE POWERTRAIN WARRANTY OF 100K MILES. THIS VEHICLE IS NOT SAFE! THEY WOULDN'T EVEN GIVE ME A COMPARABLE VEHICLE. DEALERSHIP AGAIN TOLD ME THEY DON'T KNOW WHAT IS CAUSING THIS AND THEY CAN'T FIX IT.
Power train, Vehicle speed control, Jan 27, 2020
LOSS OF POWER DRIVING DOWN THE HIGHWAY. WENT FROM GOING 60 MPH TO 20 MPH. DEALERAHIP SERVICE COULD NOT FIND ANYTHING WRONG WITH IT. THEY CLEARED CODE AND STATED VEHICLE SEEMED TO BE RUNNING FINE. I WAS DRIVING ON A RURAL HIGHWAY 299 IN TRINITY COUNTY CALIFORNIA WHERE THERE WAS NO CELL SERVICE AND WAS LEFT STRANDED. I DROVE ON THE SHOULDER THE REST OF THE 30 MILES TO GET TO DEALERSHIP.
Vehicle speed control, Nov 15, 2019, crash
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING LOW SPEEDS, THE ACCELERATOR PEDAL SUDDENLY TRAVELED TO THE FLOORBOARD, THE VEHICLE ACCELERATED, AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER RETRIEVED THE BLACK BOX AND PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 45,848. AP*MP CONSUMER STATES THAT INCIDENT HAPPENED AFTER COMING OUT OF A CAR WASH. CONSUMER STATES THAT FOOT WAS NOT ON THE GAS WHEN VEHICLE ACCELERATED AND SMASHED INTO THE FENCE. WHEN VEHICLE HIT THE FENCE IT STARTED REVVING UP BEFORE SLOWING DOWN TO A NORMAL IDLE. VEHICLE WAS TOWED TO TILTON AUTO BODY WHERE THE DAMAGE WAS REPAIRED. IT WAS THEN TAKEN TO TILTON AUTO SERVE (TILTON, NH) FOR FRONT END ALIGNMENT. MANUFACTURER ANALYZED BLACK BOX AND STATED THAT THERE WERE NO ISSUES WITH THE THROTTLE SYSTEM OR ACCELERATOR PEDAL ASSEMBLY. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical system, Vehicle speed control, Electronic stability control (ESC), Aug 13, 2019
WHEN I WAS DRIVING ON FWY 4 THE TRUCK WIPERS SUDDENLY START WORKING AND FEEL LIKE THE TRUCK LOST POWER AND KIND OF DRIVE HARD I TRIED TURN OFF WIPERS BUT PANEL TURN ON CHECK ENGINE LIGHT, STABILITY CONTROL INOPERABLE, WARNING LIGHT, ANTI SLIP. SO I SCANNED WITH MODULE FIXD AND SHOWS CODE U0212 LOST COMM WITH SCM. SO I TOWED TO THE DEALER AND OBVIOUSLY THEY SAID THEY HAVE TO KEEP THE TRUCK OVERNIGHT CAUSE THEY NEVER SEEN SOMETHING LIKE THAT. WHEN FOR SEVERAL YEARS JEEP HAVE THIS PROBLEM. SPECIFICALLY WITH THE (SCCM). I FEEL THEY MOST BE RESPONSIBLE FOR ALL MY EXPENSES.
Electrical system, Vehicle speed control, Engine, May 15, 2019
TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED.
Electrical system, Vehicle speed control, Engine, May 15, 2019
ENGINE WILL NOT SHUT OFF WHEN NOT IN PARK. CAR WAS IN RUNAWAY CONDITION IN PARKING LOT
Power train, Vehicle speed control, Sep 18, 2017, crash
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE ECO INDICATOR SUDDENLY ILLUMINATED. THE DRIVER STOPPED THE VEHICLE AND DISCOVERED THAT THE TRANSMISSION WAS STUCK IN THE DRIVE POSITION AND COULD NOT BE SWITCHED TO THE PARK POSITION. THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A BUILDING. THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO COLE MOTORS IN BLUE FIELD, WV, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000. UPDATED 11/03/17*LJ *TT CONSUMER STATED CAR RAN AWAY EMERGENCY BRAKE AND FOOT BRAKE WAS ON UPDATED 7/18/18*JB
Vehicle speed control, Apr 9, 2017
VEHICLE WAS PARK AT DRIVE THRU ATM. VEHICLE WAS PLACED BACK INTO DRIVE AND AS. TAKE BRAKE WAS RELEASED, VEHICLE ACCELERATED WITHOUT GAS PEDAL BEING PRESSED. VEHICLE WENT INTO FORWARD MOTION RAPIDLY AND BRAKE HAD TO BE APPLIED TO STOP VEHICLE. SAME INCIDENT HAPPENED AGAIN A SHORT TIME LATER WHEN PULLING ONTO STREET. PRIOR THE VEHICLE WOULD GO INTO NEUTRAL WITHOUT WARNING. AS VEHICLE WAS ATTEMPTING TO CROSS BUSY HIGHWAY, THE VEHICLE WENT INTO NEUTRAL AT DETRIMENTAL TIME WHILE TRAFFIC WAS ONCOMING. SHIFTING INTO NEUTRAL THEN BACK TO DRIVE HAD NO EFFECT. VEHICLE ENGINE HAD TO BE TURNED OFF THEN BACK ON TO GET VEHICLE TO GO BACK IN DRIVE. THIS OCCURRENCE HAPPENED ON THREE SEPARATE OCCASIONS. DEALER SHIP WAS NOTIFIED AND THEY REPLACE A WIRE HARNESS. DEALERSHIP WAS NOTIFIED REGARDING ACCELERATION ISSUE AND THE VEHICLE WAS TOWED TO THEM. DEALERSHIP MECHANICS ADVISED THEY COULDN'T RECREATE THE PROBLEM AND SAID BRING IT BACK IF IT HAPPENS AGAIN. VERY DANGEROUS. NOT CONFIDENT IN VEHICLE RELIABILITY.
Power train, Vehicle speed control, Fuel/propulsion system, Feb 8, 2017, crash
THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.
Vehicle speed control, Nov 22, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE ENGINE RESTARTED AND HESITATED TO RESPOND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,002. ...UPDATED 12/28/16 *BF **** UPDATED 01/10/17*LJ UPDATED 01/11/17.*JB THE CONSUMER STATED IT IS UNDETERMINED WHAT CAUSED THE FAILURE TO OCCUR AND WHEN IT WOULD OCCUR. THE DRIVER MUST REMEMBER TO PRESS THE OVERRIDE BUTTON ON THE DASH WHEN THE ENGINE WAS RESTARTED. UPDATED 06/22/2017 *JS CONSUMER STATED THIS VEHICLE IS DESIGNED TO LET THE COMPUTER CONTROL STALL THE ENGINE AT ALL TIMES WHEN THE VEHICLE STOPS FOR ANYTHING AND THEN WHEN PRESSURE IS APPLIED TO THE ACCELERATOR PEDAL, THE ENGINE AUTOMATICALLY RESTARTS AND AS YOU CONTINUE TO PRESS THE ACCELERATOR, THE VEHICLE WILL ACCELERATE IN A NORMAL MANNER AS IF THE ENGINE HAD NOT STOPPED. UPDATED 7/10/18*JB
Vehicle speed control, Nov 14, 2016, crash
TL* THE CONTACT OWNED A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE A GARAGE FACING FORWARD. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT PUSHED THE START BUTTON AND THE VEHICLE SUDDENLY ACCELERATED AT APPROXIMATELY 30 MPH INTO THE FRONT LAWN. THE VEHICLE STRUCK A TREE STUMP WITH THE FRONT PASSENGER SIDE WHEEL, WENT AIRBORNE APPROXIMATELY SEVEN FEET OFF THE GROUND, AND LANDED ON THE OTHER END OF THE DRIVEWAY. THE VEHICLE KEPT ACCELERATING AND CRASHED INTO A BUILDING ON THE PROPERTY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT MANAGED TO SWITCH THE GEAR INTO PARK AND STOP THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 11,600. ..UPDATED 06/08/17 *BF ....UPDATED 06/21/17 *BF UPDATED 7/5/18*JB *TR
Air bags, Vehicle speed control, Aug 9, 2016, crash
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR
Vehicle speed control, Engine, Jul 28, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ
Vehicle speed control, Jul 28, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN DOWN HILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Vehicle speed control, Jul 14, 2016
THE VEHICLE LOST ALL ACCELERATION...ON A HIGHWAY...IN A TUNNEL...SURROUNDED BY LARGE TRUCKS. THE VEHICLE COASTED OUT OF THE TUNNEL AND MADE IT TO THE NEAREST SIDING. NO BUTTONS WERE PUSHED AND THE CONTROLS WHERE NOT TOUCHED. BOTH HANDS WERE ON THE WHEEL DURING THE TRIP THROUGH THE TUNNEL. ONCE PULLED OVER, IT WAS DISCOVERED THAT THE ENGINE WAS ON, BUT DID NOT RESPOND TO THE PEDAL. TURNING OFF AND RESTARTING THE VEHICLE ALLOWED THE PEDAL TO FUNCTION AGAIN. THIS WAS PURCHASED BRAND NEW ONLY TWO AND HALF WEEKS PRIOR. THIS VEHICLE WAS BROUGHT TO TWO DEALERS AND HAS BEEN WITH THEM FOR THE PAST TWO WEEKS. THE PROBLEM CAN NOT BE DIAGNOSED, SO NO REPAIR WAS COMPLETED BY CHRYSLER. I EXPECT THIS DANGEROUS EVENT TO REOCCUR. I DO NOT FEEL SAFE IN THIS PARTICULAR VEHICLE AND WILL NOT DRIVE IT. CHRYSLER HAS ONLY OFFERED WORDS OF CONSOLATION.
Power train, Vehicle speed control, Service brakes, Jun 21, 2016
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.