2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints: electrical system
339 reports, newest first. Show all
Electrical system, Vehicle speed control, Engine, Oct 30, 2021
I purchased my 2018 Jeep Cherokee right off the dealership lot in Lynnfield MA in August of 2018. I then have had on going issues. Starting with strange squilling sound coming from back of vehicle,this was never found reason by technician but they replaced engine air filter jume 2020, then my heater wasn’t working in dec.2020, replaced motor blower with wheel, then may2021 my vehicle just shut down as I was driving on the highway to work at night no prior warnings beforehand, lucky no one was hurt towed in and no start and transmission was stuck no fuel pressure, dtc related and shorted fuel pump. Replaced module fuel pump level unit. Now just October 29,2021 my vehicle is not starting I jumped the battery and lights come on but vehicle won’t start. Dealership I purchased vehicle from won’t contact me back so I towed the vehicle to them and still no response. I’m very disappointed in Jeep I don’t feel safe or that my vehicle is not dependable and for all the money I keep putting into it I should have a dependable car.
Electrical system, Oct 25, 2021
My 2018 Jeep Grand Cherokee has encountered an issue that several thousand others have encountered. The UConnect screen delaminates and phantom-pushes buttons like heat, AC or changes apps like Maps while driving. This is obviously a huge safety concern especially since I'm regularly driving children. I called my local dealership and they told me to contact the FCA and open a case. They let me know that in many cases, the FCA actually covered the cost of repair since they have it well documented that this is a safety concern. I called and they told me that my warranty ended 30 days ago and that this unless it becomes a recall will fall on me even though they have acknowledged that this is a safety concern. I unfortunately do not have the $2000 in these times to cover the cost of repair for this manufacturers' defect and hope to be reimbursed at a later date. So now I am stuck with a defective safety compromising manufacturers' defect and no fix. God forbid something happens to me or my family because of this.
Electrical system, Wheels, Oct 25, 2021
Problem #1: ABS sensor malfunction on all 4 wheels causing vehicle to stall on the highway. I could not accelerate and the whole vehicle was jerking. Huge safety issue. Problem #2: The screen/radio/navigation system malfunctioned while driving. The volume was going up and down, it was calling contacts in my phone, turning on air conditioning and heater, turning on seat warmer and cooler, changing radio/ songs, disconnecting and reconnecting to different bluetooths. Also a huge safety issue, I had to pull over until it stopped. Massive distraction.
Electrical system, Other or unspecified, Oct 22, 2021
8.4 Uconnect screen is delaminating
Electrical system, Oct 20, 2021
Back up camera failed to engage when I was in reverse and backing out of a parking spot. I came close to hitting a vehicle which was moving behind me. Once my vehicle was home, parked and turned off, the monitor screen remained backlit and became quite warm to the touch. No messages/warnings appeared in advance to indicate backup camera failure. I did contact our local Jeep dealer and the assistant service manager took a report upon our insistence. The vehicle was 250 miles outside of the 36,000 warranty window. They would not even look at vehicle until appt. 8 days out. We researched online and found other owners of 2018 Jeeps had the same issue and they solved it themselves by disconnecting the battery cables allowing the electric system to 'reboot'. We tried and it was successful. We were concerned not only about the safety of not having a back up camera engaged and working, but also about the continued warming of the dash area in a parked, turned off car.
Electrical system, Engine, Oct 15, 2021
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the vehicle inadvertently stalled and lost electrical power. The message "Check Your Transmission" appeared on the instrument panel. The contact stated he veered to the side of the road and was able to restart the vehicle after 20 minutes. The contact continued to drive the vehicle. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken to a second dealer Normandin Chrysler Dodge Jeep Ram FIAT (900 Capitol Expressway Auto Mall, San Jose, CA 95136) who diagnosed that the alternator and water pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred several times while driving with the vehicle becoming overheated. The vehicle was taken to a third dealer Huffines Chrysler Jeep Dodge RAM Plano (4500 W Plano Pkwy, Plano, TX 75093) who could not determine the cause of the failure. The contact referenced NHTSA Campaign Number: 18V524000 (Electrical System). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 13,500.
Electrical system, Oct 11, 2021
8.4" UConnect Display underwent delamination after only three years of normal use. The resulting "Phantom touches" have made the safety functions integrated in the Infotainment display un-useable. Dealership has failed to accept the factory defect of this product -- quote for repair is over $1,200 including parts and labor.
Electrical system, Oct 9, 2021
The radio screen is delaminating causing causing ghost touching turning heated seats on air conditioning on or off and off and turning radio stations . It is a dangerous distraction. Almost caused accident due to distraction.
Electrical system, Exterior lighting, Oct 8, 2021
The car computer screen was malfunctioning and then failed. All internal system lights warning lamps and service messages appeared and continued flashing until the battery died. I am attempting to get a dealer to inspect the vehicle. Vehicle has intermittently run; concern there could be a fire. Vehicle has left me stranded. Symptoms of the problem were failures with the vehicle entertainment system. Software would not update. Radio would not hold stations and the GPS showed the vehicle in a different area greatly distant from where it actually was. Took vehicle in for this service when the problems compounded.
Electrical system, Oct 6, 2021
The 8.4" infotainment screen has delaminated and is causing phantom button presses. Multiple functions are accessed via the infotainment screen (media, climate, comfort features, backup camera, etc) and the delimitation is creating a serious safety concern because the screen is recognizing phantom touches that are changing the radio, turning it up, turning on my backup camera, changing the climate, making phone calls, and so on. All of this occurs while driving.
Electrical system, Sep 30, 2021
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 35-40 MPH, the instrument panel board inadvertently engaged on its own turning the seat warmer on and increasing the air conditioner temperature. The contact also stated that the navigation system started malfunctioning and the vehicle was making phone calls independently while her phone was connected to Bluetooth. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, the failure reoccurred several times while driving. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 44,000.
Electrical system, Sep 25, 2021
The electrical system on the touch screen is overheating I'm assuming from the engine area causing malfunctioning of the screen,ac,heating and radio as well as Bluetooth functioning. It is not safe for driving to have to deal with these issue while functioning the vehicle.
Electrical system, Sep 22, 2021
Radio screen delaminates causing radio functions change without notice, heated seats turn on without notice. Glue has started to leak down towards electrical connections and radio mother board.
Electrical system, Back over prevention, Sep 19, 2021
The component I am reporting is the Uconnect touch screen/control panel within the head unit of the car. The screen is delaminating, which is resulting in distorted images during use (quite noticeable when using the backup camera). Also, while the vehicle is in motion, random buttons are being pressed on the interface as a result of this delamination, which is extremely distracting while driving the vehicle. Researching this issue online shows many owners of 2018 Chrysler/Jeep/Dodge vehicles fitted with this same Uconnect screen to be experiencing the same issue, which leads me to believe this is a manufacturer defect.
Electrical system, Other or unspecified, Sep 14, 2021
The infotainment system is malfunctioning. The radio turns on and off and switches channels on its own. The phone will also randomly dial phone numbers continuously. Navigation will suddenly try to send me someplace on it's own. This issue could potentially distract me enough to cause an accident while I'm driving, especially when I'm on the highway and it starts dialing numbers in my contact list.
Electrical system, Sep 11, 2021
The screen to the infotainment system is delaminating. Due to the delamination, at times the screen registers phantom presses on the screen. The radio/audio input will switch back-and-forth rapidly, as well as the display on the screen at times. This has been very distracting and dangerous. The car is one month out of warranty, and the manufacturer and dealership will not remedy this safety issue. Going online to research this issue, I see that it is a common complaint for 2018 Chrysler vehicles with the UAQ infotainment system, including the Grand Cherokee and Ram trucks.
Electrical system, Sep 9, 2021
The Infotainment screen has begun to delaminate causing the controls to unexpectedly change while you are driving. The infotainment screen in this vehicle controls everything in this vehicle to include the radio, climate controls, heated and cooled seats, navigation, phone controls, etc. When it happens it can be very distracting to the driver and could result in an accident due to the unexpected nature of the issue.
Electrical system, Sep 8, 2021
Radio screen started bubbling up since week or so ago now all my controls are going crazy
Electrical system, Other or unspecified, Aug 30, 2021
Screen doesn't work correctly the screen start to do crazy this I wish was able to post the video of it acting up I when to the dealership while under warranty and they was willing to fix it at my expense which isn’t fair I shouldn’t have to spend over 2,000 dollars to replace a radio that is defective it’s embarrassing to have others in my vehicle while driving down the road and the radio start to act up
Electrical system, Other or unspecified, Aug 23, 2021
Component Malfunctioned: 8.4" Center display, it is available to inspect and there are many other vehicles with the same issue. The digitizer on the display is coming unglued (due to heat), it is causing the touchscreen to do things on its own like change the time, call people, switch radio stations. Safety at Risk: While it may not seem like a safety issue outright, when those phantom touches happen is very distracting to the driver. In addition, after reading about other cases where the delamination is even worse, the glue that is essentially melting has been seen to start dripping on other components and wiring inside the center stack, like air conditioning and parking sensor control and traction control button. Reproduced: This is a very well-known issue within the Jeep/FCA family of vehicles. I called their customer service and they were 100% aware, they were ready with a replacement option right away but at my cost. This is a manufacture defect and should be covered by FCA. I live in Cleveland, OH, the hottest it has gotten here is 90 degrees, this screen should have been tested well beyond that temp. If the glue is melting in this weather, it needs to be replaced as a recall. Inspected: No, but I will give it to anyone to inspect. Mine is not as bad as others I have seen but I would like to get is replaced before it becomes an even bigger safety issue. Warnings: No, the car itself does not realize anything is wrong, it thinks that a human being is touching the screen, so it is doing the commands it is given.
Electrical system, Aug 18, 2021
Display showing signs of delamination from the digitizer. Looks like the screen in loosing fluid and draining down. Screen doesn't work correctly where it is delaminated. It is a distraction during driving if it dowork correctly.
Electrical system, Other or unspecified, Aug 9, 2021
Touchscreen interface (8.4" Uconnect) is delaminating and causing ghost touches which randomly select and activate systems on the screen, including switching screens to different controlled systems. While some of these may not be considered safety-related (environmental controls), I would respectfully suggest that others are, including: random and unexpected changing, turning on or off radio various audio at various sound levels (imagine turning on your car and somebody jokingly set the radio to an extremely loud volume - funny, but not necessarily unsafe. Now imagine that happens randomly while you are driving down the road!); interfaced mobile phone randomly placing calls (I have had this happen; solved by disconnecting phone, but was extremely distracting the first time it happened); random activation of the rear-view camera while driving; navigation system randomly activates (and tries to direct you somewhere you are not going); AND inability to disable the screen in order to alleviate the distractions (ghost touches automatically turn it back on). This is apparently an issue with tons of Jeep, Chrysler, Dodge and Ram vehicles...especially 2018 and later. To this point, FCA is refusing to address if out of warranty (which many, including mine, now are). Let me be clear, I am not trying to avoid an out-of-warranty repair on my dime, but I truly believe that the random activation of many of these systems - and the inability to disable most of those - is so distracting that it presents a major safety issue. I would respectfully request you look into this. A few forums indicating how widespread this is: www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/ www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234/ www.ramforum.com/threads/8-4-uconnect-touch-screen-delaminating.162663/ https://www.infotainment.com/blogs/news/touchscreen-bubbling-a-widespread-problem-in-chrysler-dodge-jeep-and-ram-vehicles
Electrical system, Seats, Other or unspecified, Jul 27, 2021
The computer screen has delaminated causing computer system failure
Electrical system, Jul 3, 2021
The backup camera and radio system work when they feel like it. The backup camera is definitely a safety issue. The radio and navigation is may not be as important safety issues but for some people who do not have unlimited minutes they need the navigation to work all the time. I am more concerned about the system completely shorting out while driving causing an accident.
Electrical system, Jul 3, 2021
Infotainment system freezes and shuts off on its own when driving. System does its own reboot and can become non functional