2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints: electrical system
339 reports, newest first. Show all
Electrical system, Feb 28, 2023
The vehicle continues to not start. Replaced both batteries (main & auxiliary) in two days later the vehicle would not start without a jump. Checked the alternator and used a voltage meter to test all fuses. Also was placed on a diagnostic machine nothing detected. The vehicle will run for a couple of days with no problems and then will not start. Took the vehicle in for the recall. The dealership fixed the recall and now the antilock brake sensor light is on and the slippery when wet light is on. I have been told by a mechanic that there has been an TSA stating the TIPM is known to be defective. I have been told the TIPM (fuse box or brain) can cost 600-1000 to replace. The vehicle only has 80000 miles on it. This problem should not be a consumer issue when it has been identified as product defect. Please help.
Electrical system, Feb 27, 2023
I have had a problem with the vehicle just shutting down while driving and it seems to have a wiring issue to the oem fuse box which keeps blowing the fuse. I see in 2018 there is a recall on the wiring but when I put my vin in it doesn't show that? I was on the highway and the vehicle shut off while driving and almost got killed with my granddaughter in the back seat when the vehicle behind me swerved into the fast lane and hit a part of the guardrail. I couldn't even put emergency lights on because the power died on every thing
Electrical system, Other or unspecified, Feb 22, 2023
Uconnect System Malfunction/Delamination: EXTREME SAFETY ISSUE: 1. Screen freezes and fails to project image onscreen while backing up. 2. Independent of operator touching screen: --system turns on/off. --increases/decreases volume. --changes stations, and media modes. --navigation frequently freezes during critical intersections. --climate control inaccessible. --randomly dials 911 and other random phone numbers. 3. UConnect fails to turn off even after leaving vehicle. Vehicle is primarily driven by inexperienced 17-yr-old driver. He gets disoriented when back-up camera freezes causing him to stop/park/restart vehicle very possibly in harms way. He has consistently complained about how distracting it is to try to control the system malfunctions while driving. Very often needing to pull over in areas that may not be safe. I have called Jeep Cares, FCA Recall Assistance Center, and visited Dealer Parts Dept and Service Dept. They are aware of but refuse to address the problem in spite of NUMEROUS COMPLAINTS ONLINE until I pay them non-refundable $195 for them to officially diagnose a known problem and activate my case. I have a video taken in early 2021 (before end of warranty) thats illustrates some of the issues, but could only upload a still image below.
Electrical system, Feb 21, 2023
the uconnect screen is bubbling and de laminateing and causing the display to randomly change to all different screens from radio to heat to clock to navigation constantly changing cannot work the navigation, climate control, or radio or any he controls
Electrical system, Forward collision avoidance, Lane departure, Feb 18, 2023
The Uconnect system laminate bubbles and as such, the system has a phantom buttom touch every few seconds. While driving, this results in an audible ding, the navagation no longer is visible, you are unable to use the backup cameras. I have also been in a situation where it turned on the seat and steering wheel heating and I was unable to turn it off. This is a very wide spread issue and is an incredible safety hazard when driving. It effectively makes it not possible to control the electronics of the vehicle while driving. I urge anyone reading this who does not think this is a huge issue to try driving one of these vehicles while this is happening. I used to drive over 20K miles a year with my previous vehicle. This issue started a month after I bought this vehicle from Vroom. As such, I have driven less than 1,200 miles in 18 months. I am incredibly surprised that this has not been recalled yet. I am trying to upload a video of it but it will not let me. This is a MAJOR problem.
Steering, Suspension, Electrical system, Feb 17, 2023
The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less than the 14.2 V the car drives choppy, braking causes the car to jolt around even after brake work. The radiator was recently replaced and new hoses were replaced and it still has not been remedied after new brakes and new serpentine belt. The dealer did not clean all remaining radiator fluid that spilled in the bottom of the car, as the radiator had not completely been malfunctioning prior to arrival at dealer. This has probably caused some corrosion due to faulty manufacturing and use of subpar components to where this would become an issue. The air hoses continuously make noise as there is intermittent whirring. The electrical components of the car which I assume are manifested via the voltage regulator cause the adaptive cruise control/ auto stop-start to become 'unavailable' intermittently throughout driving the car. There have been recalls issued for other Jeep Grand Cherokees for the very same issues that my car is experiencing and I want this to be remedied and not at my expense.
Electrical system, Feb 15, 2023
The radio changes channels on its own and dials phone numbers at random.
Electrical system, Other or unspecified, Feb 15, 2023
The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!
Electrical system, Vehicle speed control, Feb 7, 2023
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.
Electrical system, Feb 6, 2023
UConnect 8.4 has delaminated at the top of the screen, making it unsafe as the screen now clicks itself. Sometimes it changes the radio station or changes the time setting, or calls people randomly. The navigation system is obsolete because the screen clicks itself and reroutes destination. It is very distracting. It makes the radio and Sirius XM not usable.
Electrical system, Feb 4, 2023
The touchscreen has delaminated causing the radio, navigation, and other features managed through the touchscreen to be unuseable.
Electrical system, Feb 3, 2023
Interactive touch display screen delaminating causing ghost touching leading to functional changes in regards to switching from Heat to AC, switching navigation off and changing functions sporadically leading to distraction and difficulty operating car.
Electrical system, Feb 2, 2023
The display for the radio, navigation and other components is malfunctioning. The radio switches the station without warning and goes back and forth between FM and XM on its own. The navigation screen or a message stating "Do you want to adjust your clock settings?" pops up on the screen and then disappears. It prevents me from being able to adjust any of the settings or control the radio. The most worrying issue is that if the seat warmers are on, you are unable to turn them down or off, causing the seats to become uncomfortably hot. I have not had the vehicle inspected. There was no warning message or other symptoms before these problems became evident. They first appeared 60 days ago and have progressively increased in frequency.
Electrical system, Jan 31, 2023
Laminating screen Unable to access handsfree functions could lead to accident inspected by Sandman's, Shelbyville, IN
Electrical system, Jan 24, 2023
For the past month the radio has been changing channels continuously, the volume changes, the seat warmers and heater turn on and off. I researched this and found many others with this problem. It is a safety concern.
Electrical system, Exterior lighting, Jan 18, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? Front left blinker failed, front right headlight failed, both at the same time. How was your safety or the safety of others put at risk? Both failed and now there is no blinker or headlight to drive safely at night or in inclement weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the auto shop confirmed on 1/17/23. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The failure occurred on 1/14/23, car would not start at all. On 1/15/23 I went back to start it again and it started, tried to drive away and the car shut off on me while driving. The car then began to honk randomly, all the wipers went off, and the lights started flickering. I turned the car off completely and tried ot turn it back on and the car would not start again and also the front left blinker was now completely not working and the front left headlight is completely out. There is a warning on my car for the front left blinker but not for the front right headlight.
Electrical system, Engine, Jan 17, 2023
October 31, 2022 - Check Engine Light came on. Autozone gave me the P0456 code - Small Leak in Evap System. The check engine light went off a week later. Continued to come on/off for the next 2 months. I was able to finally get an appt on 1/9 and took it into San Diego Jeep Dealership on Camino Del Rio S. They charged $500 for diagnostic even though I had the code already and replaced the Purge Valve & Hose. On 1/14 my car engine would not start at all. On 1/15 my car engine started, I went to drive and within a block my car shut off on me and I coasted to the side of the road while it threw a bunch of different errors including electronic stability warning. I came to a stop and then all of my windshield wipers randomly started going off, my horn randomly started going off, and the lights in my car started flashing. I pressed the push start button to try to turn it all off. I then got the error meesage that my front left headlight was out, it now is, alos my left blinker now doesn't work properly. I tried to start the car again, no luck. I called a tow truck, the tow truck guy was able to get my engine to start. I explained that my car shut off and asked him to follow me for a little while. I got 2 blocks and came to an stop sign where I idled and my car engine shut off on me again. I had my car towed back to the dealership that did the work. On 1/16 they told me it would be $700 for an electrical diagnostic. I did not have any major problems or warnings before taking it to the dealership.
Electrical system, Jan 12, 2023
One year after I purchased my Jeep the screen starting delaminating. This created “phantoms touching” It started out small but eventually became to where the Jeep was not fuctional. Including not being able to adjust temperature to defrost or defog my windshield. This is an extreme safety hazard with no work around. The screen overrides anything I do with the physical buttons below it. The screen turns back on even when I try to turn it off. This is especially a problem because I live in the Midwest with plenty of ice & snow. It’s incredible that I have not caused an accident yet. I have made plenty of phone calls to Jeep who refuse to recall the screen even though they have admitted it is a known problem with the screen itself. Not only is it a safety issue but I cannot access several of the main functions.
Electrical system, Seats, Visibility/wiper, Jan 5, 2023
My Jeep started skipping through screens on the display randomly in August 2022, but since has increasingly doing it nearly everyday now. There is a visible big “drip” look on the screen in the top right corner. The screen now will call contacts on my phone and has also activated the SOS calls 4-5 times. I have to drive without connecting my phone to stop the inadvertent calls but the screens continue to flip through on its own. This is very frustrating and distracting while driving and the obnoxious ding it makes with each switch. The seat warmers flipping on constantly is also very distracting when the high setting is hot enough to make me hop to prevent injury and pain.
Electrical system, Other or unspecified, Back over prevention, Dec 27, 2022
For my 2018 Jeep Grand Cherokee: the UConnect touchscreen which controls everything from the parking assist functions to navigation to climate is delaminating. As a result of the delaminating screen, the screen will malfunction while driving the vehicle causing it 1) become permanently "stuck" on the rear back up camera/parking assist mode or 2) override driver selections and prompt the driver to select/deselect other functions unrelated to driving causing dangerous distractions and impacting our ability to use the car and system safely.
Electrical system, Dec 27, 2022
The infotainment screen started acting crazy and makes it difficult or impossible to operate the vehicle when misbehaving. The screen will lock up and not respond to any touch control. Powering the vehicle off and on at a traffic light does not fix the issue. Of course, this means I cannot operate the HVAC, navigation nor any other controls requiring the touch screen. The system will also switch on its own into different modes and selections... radio, seat and steering wheel heaters, volume, etc. The problem is frequent and persistent. The screen has also delaminated and is becoming harder to see/read. The malfunctioning of the screen is a big driver distraction taking away from attention on driving. Not being able to turn off or on the seat warmers nor the HVAC when malfunctioning causes discomfort and distraction. I have reached out to Jeep customer care but have not made contact with them yet.
Electrical system, Forward collision avoidance, Dec 26, 2022
Car radio gets stuck on screen that says "do you want to adjust the clock" . You cannot get into any of the apps that change the braking system or change the heat settings (like defrost) It just jumps back to do you want to adjust the clock. Sometimes the screen just goes off completely. Looks like the screen is delaminating. You can see the bubble underneath.
Electrical system, Dec 26, 2022
This concerns the malfunction of 2018 Jeep Grand Cherokee Uconnect 4C NAV with 8.4-Inch Display UAV Radio. The dealer removed the radio and inspected the problem. The touch screen bubbled/delaminated and the adhesive must of warmed up from the radio use and dripped down to the bottom of the radio affecting other components. The radio will change stations on it's own,navigation won't work. If i have my cell phone on it will make random calls and it will activate the SOS call. That happened 3 times and 2 times i was driving on the highway. That did take my attention away from driving. Now i have to make sure my phone is off when driving. I didn't renew my Uconnect subscription so i didn't get in trouble for that. My chrysler factory warranty denied a replacement. They told me the dealer said something about it was an outside influence (a sticky liquid inside) caused the radio problem that made the radio act that way so it's not covered. Giving you an approximate date is hard to do. It happens a lot. The date i put is when it started to really act up
Electrical system, Dec 20, 2022
The Uconnect system has been delaminating for a while now. As such, there is "ghost pressing" of buttons on the screen. This, while driving, renders many important components of the vehicle unusable. There is a loud ding, then the reverse cameras go out if using them. Navigation ceases to work. Heating, cooling are also affected. I had not given much thought to how bad of a safety hazard this was until it started up on a 3 hour drive. The distractions of having most electric components go haywire while on the road is quite incredible. This is a well known issue so I am dumbfounded that it has not been recalled. I have had 3 quotes on the vehicle and all say that the unit needs to be replaced. Uconnect will not assist and Jeep wants full price for a fix. As such, I have drove my vehicle 1-2K in 15+ months as it is completely unsafe.
Electrical system, Dec 16, 2022
The infotainment system screen keeps changing and asking if I want to reset the clock. It also turns on the heated seat and steering wheel heat and blower motor requiring constant attention to the screen to try to turn things off and causing constant distraction from driving.