2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints: engine
140 reports, newest first. Show all
Engine, May 1, 2019
THIS VEHICLE LACKS ANY KIND OF UTILITY FOR POSITIVE ENGINE SHUTOFF CONFIRMATION, AND/OR A WARNING INDICATOR WHEN THE KEY FOB IS SEPARATED FROM THE VEHICLE. IT IS VERY EASY TO ACCIDENTALLY PARK AND EXIT THIS VEHICLE AND LEAVE IT RUNNING. IT HAS HAPPENED TO ME FOUR TIMES IN THE 18 MONTHS THAT I'VE OWNED IT. TWO OF THESE TIMES THE ENGINE WAS LEFT ON WHILE PARKED FOR MORE THAN AN HOUR. THIS IS OBVIOUSLY A HUGE SAFETY AND EMISSIONS ISSUE. SPECIFICALLY, BECAUSE NO KEY REMOVAL IS NECESSARY, IT IS EASY TO PUSH THE BUTTON TO TURN OFF THE RADIO AND SUBCONSCIOUSLY BELIEVE THAT YOU'VE TURNED OFF THE VEHICLE. CAR ENGINES ARE VERY QUIET NOW, AND WHEN EXITING WHERE THERE IS EVEN NOMINAL AMBIENT NOISE, YOU MAY NOT HEAR THE VEHICLE RUNNING. AT MINIMUM, I BELIEVE THE KEY FOB SHOULD HAVE A SENSOR TO KNOW WHEN IT IS MORE THAN SAY 20' AWAY FROM A RUNNING VEHICLE AND IT SHOULD WARN YOU WITH LOUD AUDIBLE ALARM. A SECONDARY OPTION WOULD BE TO HAVE A MOBILE APP OR NETWORK CONNECTED SERVICE THAT COULD SEND A TEXT OR EMAIL THAT THE VEHICLE HAS BEEN IDLING IN ONE PLACE FOR MORE THAN XX MINUTES.
Engine, Apr 13, 2019
WHEN STOPPED AT A LIGHT CAR STALLED, START STOP PRESSED AFTER CAR PLACES IN PARK AND CAR RAN. AUTOMATIC OFF ERROR LIT UP ON SCREEN IN YELLOW AND REMAINED ON DESPITE TURNING OFF AUTOMATIC OFF. THEN WHEN CAME TO ANOTHER STOP AT A DRIVE THROUGH, CAR WAS PLACED IN PARK AND THE CAR AGAIN WOULDN'T TAKE OFF AFTER RETURNING TO DRIVE UNTIL STOP START WAS PRESSED AGAIN EVEN THOUGH AUTO OFF WAS STILL TURNED OFF.
Electrical system, Electronic stability control (ESC), Engine, Apr 9, 2019
THE VEHICLE IS BRAND NEW AND A FEW MONTHS AFTER PURCHASING IT THE VEHICLE WOULD SHUT DOWN ELECTRICALLY (TWICE WHILE DRIVING) AND THE STEERING WHEEL AND BRAKES WOULD LOCK UP. SINCE PURCHASING THE VEHICLE IN NOVEMBER OF 2017 I HAVE HAD 4 TO 5 SEPARATE OCCASIONS WHERE THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP IN JEEP/CHRYSLER IN LIBERTYVILLE, ILLINOIS. I MADE VERBAL COMPLAINTS AFTER THE SECOND AND THIRD TIME. I WAS TOLD AFTER THE LAST ISSUE THE PROBLEM WAS RESOLVED AND NO MORE ISSUES WOULD OCCUR, ABOUT 10 MONTHS LATER THE ISSUE HAS OCCURED ONCE AGAIN FOR A FOURTH TIME. I HAVE SON THAT I PICK UP ON THE WEEKENDS WHICH REQUIRES ME TO DRIVE ON THE HIGHWAY. MY FEAR IS THAT THE ELECTRICAL WILL GO OUT AND MY SON WILL BE HURT IN A CAR ACCIDENT DUE TO THE STEERING AND BRAKES LOCKING AND NO WAY TO STOP THE VEHICLE SAFELY. THE OCCASION WHERE IS WAS DRIVING THE VEHICLE STARTING GOING HAYWIRE, THE DASH LIGHTS WERE FLICKERING AND DIFFERENT SIGNS WERE COMING ON AND THE BRAKES BECAME VERY HARD TO PRESS UNTIL I COULDNT ANY LONGER AND THE STEERING BECAME REALLY HARD TO MOVE UNTIL IT EVENTUALLY LOCKED AS WELL. ON 9 APRIL 2019, THE LAST OF THE FEW ISSUES THAT HAS HAPPENED TO THIS VEHICLE IT WAS STATIONARY AND IT WOULDNT START AND THE ELECTRICAL STARTED ACTING UP WITH THE DASHBOARD GIVING ME THE SAME MESSAGES FROM THE LAST FEW TIMES THAT THE SITUATION HAD OCCURRED.
Electrical system, Service brakes, Engine, Apr 4, 2019
AS IM DRIVING, THE CAR COMPLETE DIES ON ME, NO POWER, NO BRAKES, NO STEERING, NOTHING IS WORKING, THIS IS THE 3RD TIME THIS IS HAPPENING, IM NOT SAFE IN THIS CAR, I DRIVE MY KIDS,
Power train, Engine, Fuel/propulsion system, Mar 10, 2019, crash
MY 2018 JEEP GRAND CHEROKEE JUST ACCELERATED BY ITSELF UP A SIDEWALK AT A PARKING LOT AND RAN INTO THE PILLAR OF A BUILDING. I THEN PUT IT IN REVERSE AND IT ACCELERATED INTO A CAR PARKED BESIDE ME. THE FRONT AXLE SNAPPED COMPLETELY EVEN THOUGH THE IMPACT WAS NOT TREMENDOUS. THE AIR BAG DID NOT DEPLOY. THIS VEHICLE HAS ALL KINDS OF IMPACT SENSORS AND USUALLY BRAKES ON ITS OWN EVEN WHEN IT SENSES A LEAF FROM A NEARBY BUSH AND NONE OF THAT WORKED. THIS HAPPENED JUST YESTERDAY AND I'M AT A LOSS AS TO WHAT TO DO. I CANNOT BELIEVE MY INTERNET SEARCH HAS YIELDED SO MANY SIMILAR STORIES! *DT *DT *DT*JB
Engine, Dec 20, 2018
THE JEEP WILL RESTART AFTER PUSHING THE START/STOP BUTTON. THE RPM GAUGE WILL DROP TO 0 AND THEN IT WILL RESTART AGAIN AND ALL THE LIGHTS ON THE DASH COME ON AGAIN LIKE WHEN YOU FIRST START IT. SOMETIMES IT'S RIGHT AWAY AND SOMETIMES IT TAKES SOMETIME. I HAVE HAD IT IN THE DEALERSHIP AND THEY COULDN'T REPLICATE THE ISSUE. THERE HAS BEEN NUMEROUS TIMES THAT IT HAS RESTARED AND RAN FOR A FEW HOURS IN A PARKING DECK. I AM WORRIED THAT IF I PARK IT IN THE GARAGE THE CARBON MONOXIDE MIGHT POISON OUR FAMILY.*DT *JB
Power train, Engine, Fuel/propulsion system, Oct 7, 2018
AFTER HAVING MY JEEP BRAND NEW FROM THE DEALER ROUGHLY ABOUT TWO WEEKS AFTER PURCHASING THE CHECK ENGINE LIGHT TURNED ON. WE BOUGHT OUR JEEP FROM AUTONATION IN SPRING, TX. WE LIVE IN GALVESTON COUNTY SO WHEN IT TURNED ON WE TOOK IT TO AUTOZONE FOR THE FREE CODE CHECK - THE CODE READ WAS P20E8 AND IT JUST SAID EMISSIONS CODE. NO SPECIFIC READOUT WAS AVAILABLE FOR THE CODE DETECTED. THE EXACT JEEP WE OWN IS A 2018 JEEP GRAND CHEROKEE SERLING EDITION ECODIESEL. WE DID NOTICE THAT THE DEF FLUID WAS NOT PROPERLY FILLED TO THE FULL LEVEL UPON THE PURCHASE SO FIGURED IT COULD IN RELATION TO THAT. WE DROVE BACK UP TO SPRING TO THE DEALER AND TOLD THEM THE ISSUE AND THEY SAID OK GOT US IN A RENTAL AND THEN WOULD CALL US AS SOON AS IT WAS READY. ONCE WE PICKED IT UP IT WE ASKED WHAT WAS THE CAUSE FOR THE CODE AND THE TECHNICIAN SAID 'OH WELL IT WAS NOTHING - JUST SOMETHING THAT WE FORGOT TO TURN OFF'. ON THE WAY HOME THE CHECK ENGINE LIGHT AGAIN COMES BACK ON THE DASH. WE STOP BY ANOTHER JEEP DEALER IN THE WAY HOME AND INQUIRED WITH THEM WHAT THEY THOUGHT IT MIGHT BE AND THEY SAID 'THAT WHATEVER THE DEALERSHIP TOLD YOU CANNOT BE TRUE'. THEN BILL OR SERVICE OR RECEIPT SAID CHECK ENGINE LIGHT P20E8 WAS FOUND DEF PUMP LOW PRESSURE FAULT IS STORED, FOUND TANK LOW WITH LESS THAN 2 INCHES OF FLUID IN TAKE, FOUND VEHICLE WAS NOT TOPPED OFF WHEN PURCHASED, ADDED DEF TO TANK AND CLEARED CODES AND VERIFIED PROPER DEF FLUID PRESSURES AT INJECTOR. THE LIGHT REMAINS ON TWO DAYS LATER AND NOW A MESSAGE POPS ON MY DASH AND SAID 'DEF SYSTEM PROBLEMS SEE DEALER'. NORMALLY I WOULD NOT BE SO UPSET BUT THIS A BRAND NEW CAR THE DEALER (NOT MENTIONED) WAS NOT EXACTLY HELPFUL DROPPING OFF OR RECEIVING THE VEHICLE BACK WITH ANY KIND OF HELPFUL INFORMATION. I LOVE MY CAR AND JUST WANT TO MAKE SURE IT CAN BE PROPERLY FIXED SO I HOPEFULLY DO NOT HAVE TO WORRY ABOUT MY SAFETY OR THE INTEGRITY OF MY CAR.
Power train, Engine, Sep 28, 2018
THIS SUV HAS THE ENERGY EFFICIENT SHUTDOWN/RESTART FEATURE. AFTER BEING STOPPED AT A TRAFFIC LIGHT, I RE-ENGAGED THE ENGINE/TRANSMISSION BY LIFTING MY FOOT OFF OF THE BRAKE AND BEGAN PRESSING THE ACCELERATOR. THERE WAS VERY LITTLE POWER TO ACCELERATE, YOU COULD HEAR THE GRINDING AND PULLING OF THE ENGINE/TRANSMISSION BUT ONLY A LITTLE POWER. I PUT ON THE EMERGENCY HAZARD LIGHTS, LOOKED AROUND THE DASH FOR MESSAGES AND VERIFIED THAT THE GEAR WAS INDEED IN DRIVE. I CONTINUED TO PRESS THE ACCELERATOR TO MOVE THE TRUCK OUT OF TRAFFIC. I MADE IT TO A DRIVEWAY WHERE I COULD PULL OFF OF THE MAIN STREET AND NOT BLOCK THE MORNING RUSH HOUR TRAFFIC. I PUT THE TRUCK IN PARK, LOOKED AT EVERYTHING AGAIN (NO WARNINGS OR ERROR MESSAGES) AND PUT THE TRUCK IN GEAR AND IT MOVED AS IT WAS SUPPOSED TO DO. I MADE IT BACK TO THE STREET, WENT A SHORT DISTANCE (LESS THAN 2 BLOCKS), STARTED TO GO UP A SMALL HILL AND THE NO POWER ISSUE HAPPENED AGAIN. I WAS LESS THAN A BLOCK AWAY FROM MY DESTINATION, SO I S-L-O-W-L-Y MADE IT TO THE TOP OF THE HILL. I PARKED IN MY OFFICE'S GARAGE, REPORTED TO WORK AND CONTEMPLATED WHAT TO DO. I HAVE HAD THIS TRUCK SINCE THE END OF JUNE AND IT HAS ONLY 1,100 MILES. I WILL BE DROPPING IT OFF/TOWING IT IN TO THE DEALER REPAIR SHOP TOMORROW. THIS IS DANGEROUS AND NOT ACCEPTABLE JEEP!
Engine, Aug 3, 2018
VEHICLE SHUT OFF /STALLED WHILE PULLING AWAY FROM AN INTERSECTION ON A LOCAL ROAD (VEHICLE WAS IN MOTION). THE VEHICLE FINALLY STARTED AFTER THE "PUSH-BUTTON" WAS PRESSED 3 TIMES
Steering, Electronic stability control (ESC), Engine, Jul 30, 2018, crash
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Other or unspecified, Engine, Jul 13, 2018
COMPLAINED OF AN OIL LEAK(OIL MARKS ON THE GARAGE FLOOR AND CARDBOARD PLACE TO VERIFY) PRIOR TO 7500 MILES. DEALERSHIP UNABLE TO FIND THE OIL LEAK THE FIRST TIME. TOOK IT BACK 1 WEEK LATER TO COMPLAIN ABOUT AN OIL LEAK. DEALERSHIP PLACED DYE INTO OIL TO FIND THE LEAK. LEAK WAS FOUND TO BE THE SEAL BETWEEN THE ENGINE AND TRANSMISSION. WHEN DEALERSHIP WENT TO REPLACE SEAL, THEY STATED THE BLOCK WAS CRACKED DUE TO "BEING MACHINED DURING THE ASSEMBLY". NOW WAITING FOR A NEW ENGINE TO BE REPLACED ON A NEW VEHICLE OF 4 MONTHS. OUCH!
Engine, Jul 13, 2018
WHILE DRIVING ON THE ROAD THE ENGINE SHUTS COMPLETELY OFF RIGHT IN THE MIDDLE OF TRAFFIC WHICH IS EXTREMELY DANGEROUS!!!...MESSAGE DISPLAYS ON THE SCREEN WHERE THE SPEEDOMETER IS "SHIFT TO P TO START". IT HAS HAPPENED 3X YESTERDAY AND ABOUT A WEEK AGO ONCE. TOOK TO JEEP DEALER YESTERDAY AND THEY ARE STILL INVESTIGATING THE ISSUE.
Engine, Apr 21, 2018
UCONNECT MESSAGE CAME UP STATING THAT MY ENGINE LIGHT CAME ON WHEN ALL ACTUALITY IT WAS NOT, HOWEVER, I NOTICED MY VENTS BLOWING OUT COOL AIR WHEN I HAD ON THE HEAT. MY CAR WAS IN MOTION I WAS DRIVING DOWN A CITY STREET.
Service brakes, Engine, Fuel/propulsion system, Apr 12, 2018, crash
SUDDEN UNINTENDED ACCELERATION OF MY JEEP GRAND CHEROKEE LEADS TO TOTAL LOSS ON ON MARCH 30 , 2018. THIS IS MY STORY: I BOUGHT MY JEEP GRAND CHEROKEE 2018 TRAILHAWK FROM THE ORANGE PARK CHRYSLER, JEEP, DODGE, RAM DEALERSHIP AKA DARSCARS OF JACKSONVILLE AT 7233 BLANDING BLVD (904) 777-5500 ON OCTOBER 21, 2017 UNDER A THREE YEAR LEASE AGREEMENT WITH ALLY AUTO FINANCE (1-888) 925-2559. ON MARCH 30, 2018 WITH APPROXIMATELY 3700 MILES I WAS AT THE GATEWAY PISTOL AND RIFLE RANGE AT IN JACKSONVILLE WITH MY FRIEND CHARLIE FOR PISTOL SHOOTING. MY CAR WAS PARKED OUTSIDE OF ONE OF THE STEEL SHEDS. WHEN RAIN STARTED WE DECIDED TO DRIVE MY CAR AROUND AND UNDER THE SHED. I TOOK THE CAR AROUND BUT COULDN'T QUITE MAKE IT INTO THE SHED AND HAD TO BACK UP. WHEN SHIFTING INTO REVERSE I HEARD A STRANGE NOISE AND MY FRIEND TOLD ME LATER THAT MY REAR WHEELES STARTED SPINNING, WHICH THEY ARE NOT SUPPOSED TO DO. WHEN MY CAR WAS IN THE RIGHT POSITION MY FOOT WAS STILL ON THE BREAK I SHIFTED TO "DRIVE". AT THIS MOMENT THE ENGINE ROARED UP AND RACED FORWARD. I COULD NOT STOP THE CAR. I STEERED IT INTO THE NEXT EMPTY SHOOTING BAY IN 1/2 CIRCLE INTO THE BACKSTOP ENDING UP AT THE WALL WHICH WAS DAMAGED IN THE PROCESS. ALL FRONT AND SIDE AIRBAGS WERE DEPLOYED. IT WAS AN ABSOLUTELY HORRIFYING EXPERIENCE. IT WAS PLAIN LUCK THAT NOBODY WAS HURT. THE CAR IS PRESENTLY IN THE HANDS OF MY INSURER AAA WHO DECLARED THE CAR A TOTAL LOSS. I BELIEVE THIS IS AN OBVIOUS CASE OF PRODUCT LIABILITY FOR WHICH THE MANUFACTURER SHOULD BE HELD RESPONSIBLE! I FOUND OUT YESTERDAY THAT THERE IS A SPECIAL PHONE NUMBER FOR CHRYSLER CUSTOMER CARE IN CHARGE OF LEMON CAR ISSUES 1-844-521-8188. MY COMPLAINT HAS A CASE NUMBER 33880270.
Engine, Mar 21, 2018, fire
I DROVE THIS VEHICLE TO WORK AND PARKED IT IN A PARKING STRUCTURE AT 8:00 IN THE MORNING. BY 4:00 IN THE AFTERNOON, THE VEHICLE WAS ENGULFED IN FLAMES. THE VEHICLE SAT ALL DAY IN THE STRUCTURE. UNKNOWN AS TO WHY IT CAUGHT FIRE, BUT THE FIRE ORIGINATED SOMEWHERE IN THE ENGINE COMPARTMENT. I TOOK DELIVERY OF THIS VEHICLE 8 DAYS BEFORE THIS HAPPENED AND IT ONLY HAD APPROXIMATELY 300 MILES ON IT. *TT *JS *DT *JB