2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints: power train
75 reports, newest first. Show all
Power train, Mar 11, 2024
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 5-10 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact was able to drive the vehicle on the shoulder of the highway. The contact cycled the gear selector and the transmission engaged as needed. Additionally, the contact stated that the failure reoccurred. The contact stated while driving on a busy highway, the engine seized. The vehicle was restarted, and the vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 96,010.
Steering, Power train, Engine, Mar 3, 2024
Multiple leaks found under the car and was brought in for emergency repair. One leak was the driveshaft, one was engine coolant and the other was the front steering column.
Power train, Oct 20, 2023
Variable valve lift solenoid failing
Power train, Electrical system, Engine, Sep 19, 2023
THIS VEHICLE WILL NOT MOVE (INTERMITANT PROBLEM) AT TIMES WHEN THE VEHICLE IS PLACED IN DRIVE OR REVERSE. THE GEAR SHIFT CONSOLE AND DASH WILL FLASH AND THE VEHICLE IS RENDRED USELESS. I HAVE TO TURN OFF AND RESTART THE VEHICLE TO RESOLVE THE PROBLEM. TEMPORARY FIX. IT KEEPS HAPPENING. THIS VEHICLE HAS BEEN IN THE SHOP 3 TIMES (DEALING WITH THIS ISSUE FOR OVER A YEAR). NOONE KNOWS WHAT THE PROBLEM IS. NO CODES ARE THROWN. JEEP HAS BEEN CONTACTED. SEVERAL FORUMS I HAVE LOOKED AT ONLINE STATE THIS PROBLEM WITH NO RESOLUTION. THE PROBLEM IS SOMEONE IS GOING TO BE KILLED OR SERIOUSLY INJURED. WHEN IT LEAVES ME STRANDED IN AN INTERSECTION, WHICH IT DID, I HAVE A MAJOR PROBLEM. A RESOLUTION HAS TO BE FOUND. ITS NOT ALLOWING ME TO UPLOAD VIDEO. I DO HAVE VIDEO OF THIS HAPPENING WHICH HAS BEEN SHOWN TO THE DEALERSHIP AND THE ADJUSTER OF MY EXTENDED WARRENTY COMPANY.
Power train, Sep 7, 2023
When I turn the vehicle on 'start' and change the gear from P to D in order to start driving, I get a warning sign that says "Shift to P then Desired Gear". I have to follow the sign direction several times back and forth and also turning the engine off and starting on again until it engage to gear followed with a big transmission bump. i just made an appointment at a dealership for an inspection. Others Jeep Grand Cherokee have indicate the same situation....
Power train, Engine, Jul 9, 2023
Starting around February 23 after about 10 minutes into driving. The hot temperature lamp would show up . I pull over an it was always empty of coolant I had done that few times within one week. I also didn’t use air conditioning for a few weeks left . An it was ok for few weeks. Then I noticed smoke coming out back pipes . Send to first reipair shop. They found Coolant in a combustion chamber They told me I should send to Jeep shop .
Power train, Engine, Mar 29, 2023, fire
2018 Jeep Grand Cherokee with 55,575 miles was parked in a parking garage all day in Brooklyn NY and when the vehicle was move to the front of the garage by parking attendants the engine started smoking and caught fire. There were no leaks, dashboard symbols or open recalls to cause the fire; additionally the car was linked to a iPhone App CarRx that can scan for any issue and no issue noted. This engine fire not only put all of the other vehicles in the park garage at risk of catching fire but the parking garage sits under a luxury apartment building putting the working and residents at risk. Additionally I commute between Brooklyn and NJ 3x a week and cant imagine what would have happened if I was driving the vehicle over the Brooklyn Bridge, on the Brooklyn Queens Express or in the Holland Tunnel during high commuter rush hour traffic. Car was checked out by a Jeep Dealership who confirm fire was not caused by any leaks or electrical issue but did mentioned it seems to have started around the engine air cleaner. The current status of the issue has been an open investigation with Jeep Corporate for going on the 3rd week with no communication or updates on status. The entire issue and fire from pulling into the garage to the when the car was moved to it smoking and catching fire is all documented on security video.
Power train, Service brakes, Hydraulic, Mar 27, 2023
The contact’s wife owns a 2018 Jeep Grand Cherokee. The contact stated that the ABS, brake lights, and traction control warning lights were illuminated. Additionally, the contact stated that while driving at various speeds, the rear tires locked up inadvertently, without the brake pedal being depressed. The contact stated that there was a pulsation coming from the rear of the vehicle. The contact believed that the failure was associated with an unknown recall. The vehicle was taken to a dealer where it was diagnosed that the ABS control module and the hydraulic control module (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Power train, Electrical system, Vehicle speed control, Mar 3, 2023
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while starting the vehicle the PCM warning light illuminated. The dealer was contacted, and the dealer stated that the vehicle was previously serviced under NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) and that the contact had to pay out of pocket for all future repairs. The manufacturer was contacted but provided no assistance. The failure mileage was 70,000. The contact stated that the vehicle was serviced at the dealer per the recall but is experiencing issues. A warning light keeps appearing even after the vehicle's powertrain control module was reprogrammed.
Power train, Oct 4, 2022
The contact's wife owns a 2018 Jeep Grand Cherokee. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle would surge forward. An unknown warning light was illuminated. The contact's wife was able to continue driving. The contact stated that the failure also occurred while reversing. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the transmission; however, the parts to repair the vehicle were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Power train, Engine, May 14, 2022
The vehicle stalled while driving on a busy road. It sounded like it couldn’t shift gears. It also accelerated once I tried to move it to a safer location on the side of the road. It was very scary not knowing if I could get out of the stalling situation in the middle of traffic. The unexpected acceleration upon trying to park it safely was also terrifying.
Power train, Feb 18, 2022
Transmission failed while driving. Had someone been behind me they would have hit me. It was towed to a dealer and through the extended warranty it was deemed a faulty transmission. There was no indication of an issue until it happened. Once the transmission failed the check engine light came on.
Power train, Jun 2, 2021
The contact's mother-in-law owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. While stationary, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer five times to be diagnosed however, the dealer was unable to duplicate the failure. The vehicle was not repaired and was scheduled to be diagnosed again. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.
Power train, Electrical system, Engine, May 29, 2021
On our way to the grocery store, I turned onto the highway and began accelerating. Suddenly the engine shuts off and random messages pop up on the display. The "D" on the shift indicator was blinking telling me to put the vehicle into park to restart. Steering and braking were impaired as i tried to get the vehicle to the emergency lane. Numerous vehicles at highway speeds had to make rapid maneuvers to avoid hitting us. After coming to a stop and putting the vehicle in park, I restarted the vehicle. The engine light was now on and there were numerous messages coming up on the display. There were also random electrical occurrences as well, rear wiper running with switch in off position. This was a very dangerous situation. Had the individual behind us not had room to maneuver into the adjacent lane he would have impacted us for sure. This seems to be a known issue that needs to be addressed. As this incident just happened i have not a chance to contact a dealer yet. There was no warning prior to the incident. We have had no issues with this vehicle to this point save one, and I do not know if they are related or not. But randomly for a few months prior to this incident, the vehicles radio/control console would freeze up becoming totally unresponsive. It will eventually reboot itself and begin working again. Sometimes after one restart and other times it takes several restarts after varying lengths of time being frozen. The frequency of these occurrences seem to be increasing also. If this was just your radio controls it would be annoying enough, this is your control center for everything. Have not addressed this with the dealer yet as well. I will be contacting my nearest dealership this week.
Power train, Electrical system, Engine, May 24, 2021
Just purchased 2018 Jeep Grand Cherokee from bulk dealer. The engine consistently stalls while in drive (at red lights, stop signs, intersections) causing safety issues and near MVAs. During stall, the AC continues to blow but air is not cold. The VIN# shows no unrepaired recalls, but the vehicle is behaving exactly as described in recall U87. It still has some time on warranty but I'm not sure how to proceed here. This is certainly unsafe.
Power train, May 7, 2021
I TOOK MY VEHICLE TO EARNHARDT JEEP IN GILBERT ARIZONA FOR THE W79 EGR COOLER RECALL AND ONLY THE EGR VALVE WAS REPLACED AND NOT THE EGR COOLER. THE RECALL STATED THAT THE EGR COOLER COULD CRACK FROM THERMAL FATIGUE AND A NEW EGR COOLER WITH THICKER WALLS WOULD BE INSTALLED. THIS ISSUE IF THE EGR COOLER CRACKS CAN CAUSE COOLENT TO GO INTO THE AIR ENGINE INTAKE AND CAUSE A FIRE. THE VALVE DOES NOT HAVE COOLENT GOING THROUGH IT SO I DO NOT KNOW HOW THIS CAN BE A COMPLETE FIX. THE VEHICLE HAD THE VALVE REPLACED 4-7-2021 AND I RETURNED THE VEHICLE 5-5-2021 WITHE THE MILL LIGHT ON WITH THE SAME CODE. CAR STILL IN THE SHOP. FCA SAYS THE CURRENT REMEDY IS VALVE REPLACEMENT AND NOT THE EGR COOLER. THIS DOES NOT SEEM LOGICAL AND I NEED NHTSA HELP TO RESOLVE THIS ISSUE SO MY WIFES VEHICLE IS NOT A FUTURE FIRE HAZZARD.
Power train, Forward collision avoidance, Apr 5, 2021, crash
AFTER STARTING MY CAR I WENT IN MY HOUSE TO GET SOMETHING. MY CAR SLIPPED INTO REVERSE AND ROLLED DOWN MY LAWN ACROSS A BUSY STREET AND HIT A TREE. THE EMERGENCY BRAKING SYSTEM DID NOT ENGAGE. I WAS ABLE TO DRIVE THE CAR BACK TO WHERE IT WAS PARKED. I THEN TESTED TO SEE IF I COULD HAVE ACCIDENTALLY PUT THE CAR IN REVERSE WHEN I GOT OUT IT. IT BEGAN TO ROLL IN REVERSE AND I WASN'T TOUCHING THE GAS. I COULD NOT HAVE GOTTEN OF THE CAR IF WERE IN REVERSE BECAUSE IT WOULD HAVE BEEN ROLLING. APPARENTLY WHEN THE CAR IS IN A PARKED POSITION IT CAN SLIP INTO REVERSE.
Power train, Electrical system, Vehicle speed control, Mar 16, 2021
AFTER WIDE OPEN THROTTLE ACCELERATION, VEHICLE CONTINUES TO ACCELERATE EVEN AFTER LETTING OFF OF THROTTLE. HAD TO IMMEDIATELY DEPRESS BRAKE TO ITS MAXIMUM CAPACITY TO SLOW/STALL THE UNINTENDED RAPID ACCELERATION. IT HAS DUPLICATED THIS BEHAVIOR TWICE IN THE LAST 100 MILES. THE JEEP ALSO INDICATES AN ERROR MESSAGE REGARDING ELECTRONIC THROTTLE CONTROL ERROR. ONCE AGAIN UNCONTROLLED RAPID ACCELERATION AFTER WOT!
Power train, Forward collision avoidance, Jan 12, 2021
2018 JEEP GRAND CHEROKEE. FIRST DAY OF OWNERSHIP, SERVICE 4WD LIGHT APPEARS. CYCLE IGNITION OFF AND BACK ON, LIGHT DISAPPEARS. ENGAGED 4 LOW TO ENSURE SYSTEM IS WORKING. WHEN VEHICLE SHIFTED TO 4 LOW, SERVICE 4WD LIGHT APPEARS AGAIN. ALSO SERVICE STABILITRAC, FORWARD COLLISION NOT AVAILABLE. CAR IS STUCK IN 4 LOW AND WILL NOT GO TO AWD MODE. CAR IS BASICALLY STUCK AND WILL NOT DRIVE OUTSIDE OF 4 LOW. CANNOT SHIFT OUT OF 4LOW OR PUT TRANSFER CASE IN NEUTRAL.
Power train, Jul 13, 2020
CAR WOULD NOT SHIFT OUT OF PARK AND CHECK ENGINE LIGHT CAME ON AT SAME TIME. I WAS PARKED IN THE POST OFFICE PARKING LOT AND THIS HAPPENED WHEN I STARTED IT. HAD IT TOWED TO DEALER. I AM TOLD I NEED A NEW ELECTRONIC SHIFT MODULE THAT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY AS FCA DOES NOT CONSIDER IT PART OF THE POWER TRAIN.
Power train, Jul 5, 2020
AFTER A COLD START (EVEN IN WARM WEATHER), WHEN SHIFTING FROM 'PARK' TO 'DRIVE' THE TRANSMISSION SHUDDERS MOMENTARILY AND SHAKES THE WHOLE VEHICLE. IT DOES NOT DO THIS WHEN THE ENGINE IS UP TO NORMAL OPERATING TEMP, OR IF YOU WAIT 10-15 SECONDS BEFORE PUTTING IT INTO DRIVE. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED.
Power train, Vehicle speed control, Engine, Jun 23, 2020
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Power train, Other or unspecified, Jun 22, 2020, crash
I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR
Power train, Electrical system, Other or unspecified, Jun 16, 2020
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Power train, Electrical system, Nov 22, 2019
AN ISSUE RELATING TO ELECTRICAL OR POWER TRAIN CAUSES THE VEHICLE TO STALL AND REMAIN IN A NO START CONDITION. WITHOUT WARNING, THE VEHICLE IS COMPLETELY WITHOUT ELECTRICAL POWER WHILE DRIVING AND THE VEHICLE BECOMES UNABLE TO BE CONTROLLED. THIS VEHICLE WAS MANUFACTURED 9/2018, PURCHASED 12/18. THIS INCIDENT HAPPENED WHILE DRIVING THE VEHICLE ON THE INTERSTATE AT A SPEED OF 45-55 MPH ON 5/31/18 AND AGAIN WHILE DRIVING AT 30-40 MPH ON A CITY STREET ON 10/18/19. BOTH OF THESE INCIDENTS WERE TERRIFYING AND THANKFULLY WE WERE NOT INVOLVED IN AN ACCIDENT. THE ONLY SERVICE THAT HAS BEEN PERFORMED (OIL CHANGES AND THESE TWO ISSUES) WAS COMPLETED BY THE DEALERSHIP WHERE IT WAS PURCHASED. BOTH TIMES THE VEHICLE FAILED, THE DEALERSHIP DISCOVERED THAT THE MASTER FUSE WAS "BLOWN" AND THE REPLACED IT. THIS IS AN UNSAFE VEHICLE THAT I AM NOW FORCED TO PAY FOR AND DRIVE MYSELF AND MY CHILDREN AROUND IN NOT KNOWING WHEN IT WILL SHUT OFF AND I WILL NO LONGER BE ABLE TO CONTROL THE VEHICLE OR MOVE FROM THE FLOW OF TRAFFIC. WHEN CALLING THE MANUFACTURER, I WAS TOLD THAT THE RECALL NUMBER U87 / NHTSA ID 18V524000 DID NOT INCLUDE MY VIN NUMBER ALTHOUGH THE DESCRIPTION IS EXACTLY THE SAME. THIS RECALL EXPLAINS THAT THE DEALER SHOULD REPLACE THE POWERTRAIN CONTROL MODULE BECAUSE IT MAY BE EQUIPPED WITH A VOLTAGE REGULATOR CHIP IN THE CIRCUIT BOARD THAT MAY FAIL CAUSING A STALL OR NO START CONDITION AND POTENTIALLY CAUSING THE VEHICLE TO STALL WHILE DRIVING AND CAUSE A RISK OF CRASH. YET, THE DEALERSHIP IS UNWILLING TO DO ANYTHING TO RESOLVE THE ISSUE BECAUSE THE RECALL DOES NOT INCLUDE THIS VIN. THE MANUFACTURER REFUSES TO ACKNOWLEDGE THIS ISSUE AND THIS IS MY ONLY RECOURSE UNTIL THE ISSUE HAPPENS TWO MORE TIMES, I SURVIVE BEING IN AN INOPERABLE MOVING VEHICLE AND CAN FILE FOR LEMON LAW RIGHTS.