2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints: other or unspecified
267 reports, newest first. Show all
Other or unspecified, Nov 8, 2022
The touch screen on the 2018 Jeep Grand Cherokee Limited is delaminating and this appears to be a common theme with this vehicle. The delamination causes the screen to "ghost touch" itself and constantly click various parts of the screen. This almost entirely prohibits the use of the HandsFree function, a serious safety issue. When holding the button to activate Siri when my iPhone is connected, Siri will activate but then the screen "ghost touches" itself and immediately deactivates Siri because the screen touches itself not where the Siri logo/listening icon appears. I cannot use Hands Free functions in my vehicle which causes the need to use my hands which is very dangerous. This needs to be recalled to prevent situations where drivers of a 2018 vehicle with CarPlay are forced to use their hands. Further, with the screen touching itself, it is constantly pressing on the screen and selecting different presets, settings, options. I cannot view my Apple Maps on the touch screen because it switches off the screen and begins to play music, pause the music, skip songs, play songs, etc. While listening to the radio, the screen will touch itself and select different presets, changing the station, and be very very distracting. This issue is a serious distraction while driving and puts myself and those I am driving in danger.
Other or unspecified, Nov 6, 2022
The radio has a mind of its own keeps changing stations.. Is there anything else?that’s it
Other or unspecified, Nov 4, 2022
Uconnect 8.4 infotainment system issue. Unit has delaminated and is not functioning properly because of delaminating issue. Unit will cycle through options in infotainment system because of de-lamination without interaction. Infotainment system is hub for all important settings of vehicle. Some features will not function properly if the infotainment system isn’t working properly. This is a KNOWN widespread issue with Uconnect systems. Please act and recall these infotainment systems to be replaced by Uconnect/vehicle manufacturers.
Other or unspecified, Oct 31, 2022
Screen delaminating. It started in the top left corner of the screen and progressively is getting worse. I’ve read this is a common issue. Unable to select any controls. It Automatically selects controls itself at a rapid pace. Also with selecting controls it causes it to automatically call random contacts. It causes several distractions and is frustrating when you can’t use half of the the functions that Are connected with the screen. Such as A/C and heating functions. The air turned on full blast one day while driving and fogged up the front windshield causing me to have to pull over and try to get the screen to shut down.
Other or unspecified, Oct 31, 2022
The infotainment screen is delaminating causing it to switch screens uncontrollably, turn on seat heaters, change radio stations, etc.
Electrical system, Other or unspecified, Oct 24, 2022
The Uconnect screen is delaminating and causing the screen to be completely useless. It calls people randomly and does not allow you to call 911 in an emergency. It also renders GPS useless. This is a known problem in this vehicle and it needs to needs to be taking care of! It is a safety hazard when the screen is going bazerk and you are driving! It is extremely distracting and you cannot use 90% of the functionality of your dash!
Other or unspecified, Oct 24, 2022
The Head Unit which controls, among other things, the ‘SOS’ calling system, the GPS, the cellphone (for calling 911) has a membrane screen which delaminates and causes the unit to make all kinds of eronious calls, GPS location changes and disabling events. I feel this is a serious safety concern and that the mfr. (Delphi) should voluntarily recall these units for replacement.
Other or unspecified, Oct 23, 2022
The touchscreen is turning on and off heated seats, on and off radio, phone, then requesting screen clock be reset. If car is cold this does not happen until it warms up. Safety issue when these things come on and off without notice.
Other or unspecified, Oct 20, 2022
Mopar radio display has delaminated across the top portion of the screen. This is creating "ghost touching" on my screen preventing me from accessing and controlling full functionality of my vehicle including, but not limited to, hands free travel, climate controls of car, including seat functions and temperature regulating for air or heat, do not disturb/notifications and time functions, car apps including the car manual/vehicle user guide, SOS functionality, back up camera usage. The screen goes haywire when turned on and resets driver controls.
Electrical system, Other or unspecified, Oct 19, 2022
The screen in my 2018 Jeep Grand Cherokee is bubbling up. It seems that the screen is delaminating. Because of the delamination, the screen thinks that I am touching it. My radio station will change, the clock settings keep coming up and disappearing, and the top portion of the screen where it has delaminated does not work at all. When I touch the screen, it does not work. The vehicle is available for inspection upon request. I am concerned that the electrical will fail and cause my car to lock up. My safety is put as risk with the chance that the screen fails and causes an electrical issue. This also puts everyone else at danger if the car malfunctions and I lose control on the roadway. I called the dealership and they stated that this is a known problem in the model and year of my Jeep. There was no warning that this problem was going to occur.
Other or unspecified, Oct 14, 2022
There is a bubble on the touch screen located on the dash. Because of this the screen is constantly getting pressed. It will change the radio station. It will change the navigation route, destination and the map completely. It will randomly call someone. Because the screen is constantly moving and getting pressed I am unable to use the radio, navigation system or any other feature that is included with the screen. I have been in route using the navigation system and it completely changed my destination. I was driving so I was unable to change it back. I had to pull over, turn the power off to the screen and just use my phone. I have multiple videos of this happening if needed.
Other or unspecified, Oct 14, 2022
Uconnect Navigation Touchscreen bubbled, it is available for inspection upon request. Happens multiple times a week. It has put me at risk when driving because it's distracting and takes my attention away from driving because it makes multiple changes on the screen. Screen changes settings, makes phone calls on its own, or stops navigation without any input from me. It still has not been inspected. Problem first appeared a year ago after screen bubble got bigger.
Other or unspecified, Oct 7, 2022
Almost four months have passed since this recall was announced. It has to do with the high-pressure fuel pump which could fail and introduce debris into the fuel system potentially causing fuel starvation. This could result in loss of motive power which can cause a vehicle to crash without prior warning. We need to continue to drive this vehicle. We keep checking to see whether parts are available to remedy this situation, but they are not. How long do we have to live with the fear of having a crash due to this unrepaired recall?
Other or unspecified, Oct 5, 2022
RADIO IS GOING CRAZY WITH VOLUME, STATIONS, CONECTING TO ANY PHONE IN OR NEAR DE VEHICLE, DIALING AND HAGING ON ITS ON. SEAT HEATING TURNING ON ALL THE WAY UP AND STEERING WHEEL ASWELL. A/C STARTS ON ITS OWN AND KEEPS CHANGING HOT TO COLD AND MAXING IT AS WELL AS TURNING IT OFF. IT ALL STARTED IN JULY 2022 AND IT KEEPS DOING ON AND OFF.
Other or unspecified, Sep 22, 2022
Was making a left turn and the vehicle lost power mid turn. It has done this once before while I was driving straight. The car does not shut off or sputter. On this occasion I pushed the start button to cut the car off and restarted and it was fine however I could have been hit because the car lost power as if it was in neutral or another gear while I was turning on a protected flashing yellow. The previous time when it randomly lost power when I was driving. I put it in park, then drive and it was fine but I was on a busy street when this happened and could have been rear ended.
Other or unspecified, Sep 21, 2022
The 8.4 UCONNECT screen is delaminating. It is a known issue with FCA vehicles and FCA is denying they know anything about it because it is a very expensive head unit to replace.
Other or unspecified, Sep 20, 2022
The UConnect screen has a bubble from delamination of the screen components, and has been causing distracting "phantom" screen touches, flashing the screen between apps, and making unintended changes to screen settings. The driver is forced to ignore whatever the screen is doing until it's safe to divert attention. This problem was confirmed by a Jeep dealer, but Jeep customer service declined to pay to fix the faulty component.
Electrical system, Other or unspecified, Sep 13, 2022
My radio console is starting to delaminate causing my console to constantly be jumping around and unable to use. Jeep dealership is aware of the problem. It poses as a threat for daily driving to hands free options as well as unable to use my navigation features, climate settings and most anything dealing with the touchscreen. This issue needs to be recalled or fixed.
Other or unspecified, Sep 12, 2022
Uconnect infotainment screen is delaminating. The layers of the screen are coming apart internally and forming what looks like a large bubble. This is causing buttons to get pressed by themselves, with no human interaction. The faulty screen is extremely distracting while trying to drive, especially at night, and causes a great safety hazard. The screen controls many things in the vehicle including radio, navigation, HVAC, phone calls, etc.
Other or unspecified, Sep 8, 2022
Unknown The display panel lamination is becoming unlaminated and my phone display calls the right number but displays the wrong contact picture and disconnects from Bluetooth randomly which causes unsafe conditions where I have to take focus off of driving to correct which means in that moment I am no longer operating hands free which defeats the purpose of hands free operations. The date below is not correct for it is like I said random. But the form made me choose a date.
Other or unspecified, Aug 29, 2022
The uconnect radio screen is delaminating making the screen go crazy. turning things on and off. Verry unsafe while driving
Electrical system, Other or unspecified, Aug 22, 2022
Infotainment, HVAC car control screen de-lamination. Screen bubbling up and randomly selecting functions that are not user selected. Like ghost button presses randomly while driving the car.
Other or unspecified, Aug 16, 2022
The Uconnect has delimanted and is causing the display to jump around. Driving on the expressway the back-up camera kept coming on, the heat and warming features jump around, the Uconnect makes calls, it has tried calling the SOS number. This is a known issue and Jeep should be working with their customers to fix.
Electrical system, Other or unspecified, Aug 12, 2022
The screen on the car’s infotainment system is delaminating and I cannot use the touch screen in the delaminated areas. This is preventing hands-free capabilities while driving since touch is the only way to navigate the system and posing a safety hazard. It is preventing access to the federally mandated backup camera and vehicle controls. The touch screen will sometimes “ghost touch” options without the user touching the screen, causing the system to randomly turn on the radio, make calls, activate climate control, and more. It is progressively getting worse and is present in many other 2018 Jeep Grand Cherokees. It is a manufacturing defect causing distractions while driving and should be recalled.
Other or unspecified, Aug 9, 2022
8.4 radio screen is delaminating, the delaminating and causing safety issues while driving. If cold out the heated seats stay on even after warming up, cannot turn off due to screen ghosting/flickering. I purchased to Jeep brand new from Military Auto Sells in South Korea. Tried to get it repaired here in Korea under my warrantee, was told it did not fall under my warrantee. FYI, My actual address is as below (Not California), no option for Military living living overseas. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).