2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints: other or unspecified
267 reports, newest first. Show all
Electrical system, Other or unspecified, Aug 30, 2021
Screen doesn't work correctly the screen start to do crazy this I wish was able to post the video of it acting up I when to the dealership while under warranty and they was willing to fix it at my expense which isn’t fair I shouldn’t have to spend over 2,000 dollars to replace a radio that is defective it’s embarrassing to have others in my vehicle while driving down the road and the radio start to act up
Electrical system, Other or unspecified, Aug 23, 2021
Component Malfunctioned: 8.4" Center display, it is available to inspect and there are many other vehicles with the same issue. The digitizer on the display is coming unglued (due to heat), it is causing the touchscreen to do things on its own like change the time, call people, switch radio stations. Safety at Risk: While it may not seem like a safety issue outright, when those phantom touches happen is very distracting to the driver. In addition, after reading about other cases where the delamination is even worse, the glue that is essentially melting has been seen to start dripping on other components and wiring inside the center stack, like air conditioning and parking sensor control and traction control button. Reproduced: This is a very well-known issue within the Jeep/FCA family of vehicles. I called their customer service and they were 100% aware, they were ready with a replacement option right away but at my cost. This is a manufacture defect and should be covered by FCA. I live in Cleveland, OH, the hottest it has gotten here is 90 degrees, this screen should have been tested well beyond that temp. If the glue is melting in this weather, it needs to be replaced as a recall. Inspected: No, but I will give it to anyone to inspect. Mine is not as bad as others I have seen but I would like to get is replaced before it becomes an even bigger safety issue. Warnings: No, the car itself does not realize anything is wrong, it thinks that a human being is touching the screen, so it is doing the commands it is given.
Other or unspecified, Aug 13, 2021
The infotainment system begins to delaminate at very premature time and cause the climate to change in the vehicle which gets to be very distracting and uncomfortable, on top of that when the navigation is on it moves all over the place and changes songs by itself . It’s like the screen is possessed
Electrical system, Other or unspecified, Aug 9, 2021
Touchscreen interface (8.4" Uconnect) is delaminating and causing ghost touches which randomly select and activate systems on the screen, including switching screens to different controlled systems. While some of these may not be considered safety-related (environmental controls), I would respectfully suggest that others are, including: random and unexpected changing, turning on or off radio various audio at various sound levels (imagine turning on your car and somebody jokingly set the radio to an extremely loud volume - funny, but not necessarily unsafe. Now imagine that happens randomly while you are driving down the road!); interfaced mobile phone randomly placing calls (I have had this happen; solved by disconnecting phone, but was extremely distracting the first time it happened); random activation of the rear-view camera while driving; navigation system randomly activates (and tries to direct you somewhere you are not going); AND inability to disable the screen in order to alleviate the distractions (ghost touches automatically turn it back on). This is apparently an issue with tons of Jeep, Chrysler, Dodge and Ram vehicles...especially 2018 and later. To this point, FCA is refusing to address if out of warranty (which many, including mine, now are). Let me be clear, I am not trying to avoid an out-of-warranty repair on my dime, but I truly believe that the random activation of many of these systems - and the inability to disable most of those - is so distracting that it presents a major safety issue. I would respectfully request you look into this. A few forums indicating how widespread this is: www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/ www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234/ www.ramforum.com/threads/8-4-uconnect-touch-screen-delaminating.162663/ https://www.infotainment.com/blogs/news/touchscreen-bubbling-a-widespread-problem-in-chrysler-dodge-jeep-and-ram-vehicles
Other or unspecified, Aug 2, 2021
While driving on Sat. 7-31-21 my passenger side headrest popped forward, I found small pieces of plastic in the seat and rear floorboard. No one was in the passenger side seat at the time. It now sticks forward and will not return to its normal position. I called my local dealership and told them what happened, they explained this is only supposed to happen in a collision, I explained that I was driving and no accident happened, they looked up my info and said it’s not under warranty and no recalls. They were willing to make me an appointment to have it diagnosed for a charge of course. I now fear the driver side will do the same so I leave the seat set leaned back and I sit forward so if it does , it doesn’t hit my head while driving
Electrical system, Seats, Other or unspecified, Jul 27, 2021
The computer screen has delaminated causing computer system failure
Other or unspecified, Jul 20, 2021
The main uconnect "radio" screen is delaminating. The screen itself and the clear digitizer has a bubble in-between and is separating. The issue is that while using navigation or the climate controls the screen defect selects random things or back out of the desired screen completely. The screen defect will also repetitively select buttons which causes the screen to change or flash unexpectedly and is a major distraction while driving. Many vehicles are having the same issue. For example https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/
Other or unspecified, Jul 19, 2021
The unconnect system starts to bounce from navigation to radio and then bounces between radio and navigation and doesn’t allow user to change anything on the screen.
Other or unspecified, Jul 12, 2021
I bought a new 2018 Jeep Grand Cherokee a few years ago, but have had the same error message pop up a few times now that has me concerned. I keep receiving "Service Shifter" message. Check engine light stays on for a while (2-3 days) then eventually goes off. Took it in for service, which they kept for a little bit and allegedly fixed. A few months later, same message popped up again, but this time the engine wouldn't down shift, tachometer kept going higher and higher - had to pull of highway and restart vehicle for it to run correctly. Took it to dealership again, they kept the vehicle for a week, dealership had to get approval to fix under warranty (had to work on transmission). On July 5th, I was driving on highway, service shifter error popped up again, but was still driveable, or so I thought...About a minute later, a message popped up telling me to drive directly to dealership for service, if I turned the vehicle off, it wouldn't start again. I drove a little further to the next exit, turned blinker on and all the lights on the dash were flashing, blinker worked, but much slower. I drove to gas station and it started back up, but check engine light remained on for a couple of days. My brother traded his Jeep in for electrical issues, looks like I'll be doing the same, unfortunately. 38K miles and keeps acting up.
Electrical system, Other or unspecified, Apr 20, 2021
WHILE DRIVING MY ENTIRE RADIO SCREEN FREEZES, CAN'T CONTROL TEMPERATURE OR RADIO. THIS HAPPENS SPORADICALLY WHILE I AM DRIVING SOMETIMES EVERY 2 MINUTES. IT IS VERY DISTRACTING AND I AM AFRAID IT IS GOING TO CAUSE A ELECTRICAL FIRE. THIS CAN HAPPEN IMMEDIATELY AFTER THE CAR STOPS AND THE BACKUP CAMERA FREEZES OR IT CAN HAPPEN WHILE THE CAR IS IN MOTION DRIVING. I HAVE NOT CONTACTED THE DEALERSHIP YET BECAUSE 2 OTHER VEHICLES I HAVE ARE GETTING RECALLS REPAIRED. THIS SCREEN CONTROLS EVERYTHING IN THE VEHICLE AND SHOULD BE REPAIRED OR REPLACED IF IT HAS ISSUES. I PLAN TO CALL THE DEALERSHIP IN THE NEXT TWO WEEKS.
Other or unspecified, Apr 19, 2021
AFTER RECENT UPDATE TO THE COMPUTER SYSTEM FOR THE VEHICLE, THE NAVIGATION SYSTEM NO LONGER WORKS AND HAS ME DRIVING IN FIELDS IN AN AREA THAT IS NOT EVEN CLOSE TO WHERE I AM AND IT STAYS IN THAT VICINITY. THIS OCCURRED AFTER THE UPDATE. OCCURRENCE WAS APPROX. 02/20/2021 AFTER THE LAST UPDATE. I'VE HAD THE DEALERSHIP CHECK THE ISSUE, AND THEY ADVISED THAT IT WAS A KNOWN ISSUE, AND I WOULD NEED TO BUY A NEW RADIO. THEY HAD A BIG STACK OF RADIO ORDERS SITTING THERE - ALL DUE TO THE SAME ISSUE. THE RADIOS SHOULD BE RECALLED AS THIS IS A WIDE SPREAD ISSUE. YOUR UPDATE CAUSED THE NAVIGATION SYSTEM TO BREAK DOWN. I SHOULD NOT HAVE TO PAY FOR THE NEW RADIO. PLEASE CONTACT ME TO DISCUSS.
Other or unspecified, Apr 5, 2021
I PURCHASED A 2018 JEEP GRAND CHEROKEE GRAND LIMITED ON 02/24/21 & THE NAVIGATION SYSTEM DISPLAYED I WAS IN THE WRONG CITY. I CALLED UCONNECT & JEEP NUMEROUS TIMES & WAS ADVISED TO RECALIBRATE THE NAVIGATION & GIVEN INSTRUCTIONS. THIS DID NOT WORK & WAS ADVISED ON JEEP HAD MY INFORMATION IN THE SYSTEM THAT I WAS THE NEW OWNER THEY WOULD LOOK INTO HELPING ME PAY FOR THE PROBLEM & TAKE IT TO JEEP. I TOOK IT TO A JEEP DEALERSHIP AFTER TAKING IT TO THE ORIGINAL DEALERSHIP I PURCHASED THE VEHICLE FROM & THEY UNABLE TO FIX THE ISSUE & WAS ADVISED BY JEEP THE RADIO HAD INTERNAL FAILURE & THE UNIT NEEDS TO BE REPLACED. CONTACTED JEEP & UCONNECT WHO HAVE NOW RENIGED ON THERE WORD & ARE ADVISING ME I NOW HAVE TO PAY FOR REPAIRS. THIS IS A KNOWN ISSUE WITH THIS PARTICULAR VEHICLE AFTER DOING ONLINE RESEARCH & I WOULD LIKE SOME ASSISTANCE WITH GETTING JEEP TO PAY FOR THE REPAIRS TO MY VEHICLE.
Electrical system, Other or unspecified, Mar 14, 2021
INFOTAINMENT SYSTEM KEEPS REBOOTING, GOES INTO BOOT MODE EVEN WHILE DRIVING. CAUSED TOTAL DISTRACTION TO THE DRIVER WHILE DRIVING WITH SUDDEN FULL BLAST OF AIR CONDITION OR VOLUME GOING UP AND DOWN WITHOUT CONTROL. THIS IS A FULL SAFETY ISSUE AS AT ONE POINT MY DAUGHTER WAS DRIVING AND THE SPEEDOMETER WENT TOTALLY BLANK AT NIGHT. ALL PROBLEMS GRADUALLY STARTED IN OCTOBER 2020. IN THE LATEST SAFETY RELATED ISSUE THE JEEP WAS NO LONGER DRIVABLE AS THE INFOTAINMENT SYSTEM WAS DRAINING THE BATTERY. THE JEEP HAD TO BE JUMPED STARTED MULTIPLE TIMES DURING THE DAY AND GOT STRANDED ON THE SIDE OF THE ROAD.
Other or unspecified, Mar 13, 2021
AIR CONDITIONER EVAPORATOR LEAKING INSIDE VEHICLE CAUSING FREON TO GET IN THE CAR AND GET IN OUR LUNGS. ALSO THIS CAUSES IT TO GET INTO THE ENVIRONMENT
Other or unspecified, Mar 10, 2021
UCONNECT 4C 8.4" DISPLAY W/NAV SIRIUS SATELLITE RADIO: FAVORITES ARE SAVED, BUT WHEN NOTIFICATION THAT A FAVORITE IS PLAYING, THE SCREEN IS EMPTY. BEEN HAPPENING AT LEAST 6 MONTHS. REACHED OUT TO UCONNECT, AND THEY SAID THEY WERE AWARE OF THE PROBLEM, AND SUGGESTED UPGRADING SOFTWARE THROUGH LOCAL JEEP DEALERSHIP. TECH FROM DEALERSHIP ADVISED THAT THEY COULD UPDATE MY SOFTWARE, BUT, IT COULD RENDER THE UNIT UNUSABLE....ALONG WITH MY HVAC CONTROLS. A RECENT SOFTWARE UPDATE WAS AVAILABLE OVER-THE-AIR, BUT IT DID NOT REMEDY THE ISSUE. THIS ISSUE HAPPENS DAILY, WHETHER DRIVING OR STATIONARY. NOT ONLY AFFECTING MY 2018 GRAND CHEROKEE, BUT MY WIFE'S 2019 DODGE DURANGO WITH THE SAME RADIO.
Other or unspecified, Engine, Mar 8, 2021
ISSUE WITH AUTOMATIC START/STOP LIGHT TURNING ON, WHICH THEN LEADS TO ENGINE LIGHT BEING ON. HAPPENS WHEN DRIVING, AND WHEN THE LIGHT TURNS ON AND ALARM SOUNDS IT CAUSES VEHICLE TO SHIFT WHICH JERKS THE VEHICLE. IT HAS BEEN AN ONGOING ISSUE AND HAS BEEN BROUGHT TO THE DEALER 4 DIFFERENT TIMES, SEVERAL PARTS FIXED, AND I AM STILL HAVING THE ISSUE
Other or unspecified, Mar 5, 2021
AFTER RECENT UPDATE TO THE COMPUTER SYSTEM FOR THE VEHICLE, THE NAVIGATION SYSTEM NO LONGER WORKS AND HAS ME DRIVING IN FIELDS IN AN AREA THAT IS NOT EVEN CLOSE TO WHERE I AM AND IT STAYS IN THAT VICINITY. ALSO THE RADIO SETTINGS NO LONGER HOLD WITH THE RECENT UPDATES. THIS ALL OCCURRED AFTER THE UPDATE. I'VE TRIED PROGRAMING IN CITY STREETS, MOVING IN NEIGHBORHOOD STREETS AND HIGHWAYS, PARKED. FEARFUL MORE THINGS ELECTRICAL COULD GO WRONG. OCCURRENCE WAS APPROX. 02/19/2021 AFTER THE LAST UPDATE.
Other or unspecified, Mar 2, 2021
THE TOP TRIM JEEP GRAND CHEROKEE 2018 LEATHER DASH IS WRINKLED IS ALSO HAS OVER FOUR AIR BUBBLES. VEHICLE HAS NOT BEEN EXPOSED TO SEVERE WEATHER CONDITIONS NOR HAS BEEN INTO ANY KIND OF ACCIDENT.
Other or unspecified, Feb 24, 2021
A SCREEN APPEARED ASKING IF I WANT TO ADJUST THE CLOCK AND IT BEEPS CONSTANTLY AND WON'T GO AWAY. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME MY RADIO IS DEFECT AND THIS IS A COMMON PROBLEM ON THE YEAR AND MODEL
Suspension, Structure, Other or unspecified, Feb 23, 2021
STARTED MAKING A CRACKING LOSE METAL NOISE WHEN HITTING A SMALL BUMP OR TURNING THE WHEEL ALL THE WAY TO EITHER SIDE...WHILE DRIVING ON THE FREEWAY 405 SOUTH COMING FROM THE 10 DOWNTOWN..I WAS GOING ABOUT 40 MPH AS RUSH HOUR STARTED..ON A SMALL RAMP TURNING THE STEERING WHEEL STARTED SHAKING AND WITHIN A SEC THE FRONT DRIVER WHEEL ROLLED OUT , TRUCK LANDED HARD ON THE HIGHWAY WHILE STILL MOVING BREAKS GOT STUCK, SHIFT IT TO NATURAL, PUSH BOTTOM TO KILL THE ENGINE. AND EMERGENCY BREAK WAS APPLIED TO STOP THE TRUCK.. FENDER AND BALL JOINTS AND OTORS WERE DAMAGE AS WELL AS THE SHOCKS I BELIEVE...
Steering, Other or unspecified, Feb 2, 2021
THE SHIFTER WOULD NOT MOVE AT ALL. IT THEN STATED TO "SERVICE THE SHIFTER" WITHIN MINUTES THE CHECK ENGINE LIGHT CAME ON. I JUST BOUGHT THE CAR FROM CARMAX AND WITHIN 12 HOURS THAT CAME ON AFTER THEY DID A FULL BUMPER TO BUMPER INSPECTION.
Electrical system, Other or unspecified, Jan 25, 2021
THE BLOWER MOTOR HAS BEEN REPLACED TWICE WITHIN A 4 MONTH PERIOD. 1ST TIME, HOT AIR WAS BLOWING WHEN A/C ON. 2ND TIME, THERE WAS A LOUD NOISE WHEN A/C ON. ALSO, THE START/ STOP FEATURE NOT WORKING AS OF 1 MONTH AGO. TOOK IT TO DEALERSHIP LAST WEEK TO GET IT FIXED AND THEY SAID IT WAS FIXED, BUT STILL NOT WORKING. 1/25/2021
Electrical system, Other or unspecified, Nov 1, 2020
FOR THE PAST 2 WEEKS MY RADIO CHANGES STATIONS BACK AND FORTH, THE AIR CONDITIONER GOES HIGH TO LOW REAL FAST BUT TODAY REALLY SCARED ME I PUT ON MY BLINKER TO TURN LEFT AND IT STARTED SWITCHING RIGHT TO LEFT AND THE CAR BEHIND ME WAS FIXING TO GO AROUND ME ON THE RIGHT SIDE AND WHEN IT SWITCHED TO THE RIGHT IT SCARED HIM AND HE SLAMMED ON HIS BREAKS AND THE CAR BEHIND HIM ALMOST HIT HIM. ALSO, SOMETIMES WHEN I PUT IT IN REVERSE IT KINDA JUMPS INTO REVERSE. THE BACK ARCH HASN'T BEEN WANTING TO CLOSE EITHER WHEN I PUSH THE BUTTON ALL OF THE THUGS HAPPEN WHILE JUST STARTING IT TO GOING ANYWHERE
Electrical system, Other or unspecified, Oct 28, 2020
I HAVE A 2018 GRAND JEEP AND SINCE I TOOK DELIVERY IN 2018 HE UCONNECT FEATURE HAS NEVER WORKED RIGHT, AND NOW IS BEYOND USELESS/DANGEROUS. I HAVE BEEN GIVEN THE RUN AROUNDS BY THE DEALERSHIP, AND DOESN'T WANT TO COVER 2018 VEHICLE IN 2020 WITH VERY LITTLE USE THIS WHOLE YEAR. THE WHOLE SYSTEM IS NOT SAFE WITH RANDOM CHANGES WITH RADIO VOLUME, TEMP CHANGES, NAV CHANGING INSTRUCTIONS IN ROUTE, ETC. IT'S BEYOND FRUSTRATING AND I CAN'T SEEM TO GET A STRAIGHT OR HELP. ONLINE THIS HAS BEEN AN ISSUE FOR YEAR BEFORE MY MODEL WAS SOLD, AND NEVER ADDRESSES. THIS IS FRAUD AND STRAIGHT NEGELENCE, AND I WISH I COULD GIVE THIS VEHICLE BACK. WORSE PURCHASE EVER!!
Other or unspecified, Oct 22, 2020
WHILE DRIVING ON A DIRT ROAD THE PASSENGER HEADREST DEPLOYED AND HIT MY WIFE'S HEAD. SHE STILL HAVE A STIFF NECK SINCE. IT LOOKS LIKE A LATCH IS BROKEN IN THE HEADREST AS WE ARE NOT ABLE TO PUT IT BACK INTO PLACE. IT IS VERY UNCOMFORTABLE AND DANGEROUS TO SIT ON THE PASSENGER SEAT NOW.