2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints
854 reports, newest first.
Electrical system, Oct 30, 2023
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 75 MPH, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 88,000.
Other or unspecified, Oct 29, 2023
The UConnect touchscreen on my 2018 Jeep Grand Cherokee has experienced delaminating and I currently experience phantom touches on the screen (I don't touch the screen but selections are randomly made). These phantom touches are a serious distraction to a driver and they happen frequently. Given all of the controls for the automobile that can be made from the screen, it is a serious safety issues to drivers of these vehicles with this issue as well as others on the road. I have read on numerous online forums that there have been many others that have or are currently experiencing this problem. I believe the auto maker should have these vehicles recalled and appropriately fixed. Please look into this issue ASAP before someone is hurt by the automaker's inaction. I'd be happy to answer any questions that you might have about this problem.
Other or unspecified, Oct 27, 2023
The Uconnect (screen with radio/nav/driver control) is "delaminating". Which means the one screen layer is separating from another layer. This causes the screen to change randomly. With the Uconnect on, I can expect the radio to change stations, AC/Heat to change temperatyre/speed and basically anything that the Uconnect controls. It all depends on what part of the screen is effected that particular day. It's a huge distraction and no way to eliminate using the Uconnect since it control some of the basic car functions. I am unawar of a fix o this problem.
Seats, Oct 20, 2023
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 5 MPH and turning into a parking lot, the front driver’s side head rest deployed without impact. The contact was struck on the back of the head but reported no injuries. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 50,000.
Power train, Oct 20, 2023
Variable valve lift solenoid failing
Electrical system, Oct 18, 2023
The Navigation/heat control/radio and other electronic controls fail to work on the display. This failure disrupts the driver during operation and is a serious safety issue!
Other or unspecified, Oct 14, 2023
My radio keeps going in and out. Making it hard to use my rear view camera or manage controls for heating and cooling. I have tried resetting with no luck. It is a big distraction while driving.
Electrical system, Oct 13, 2023
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while parked, the vehicle would not start. The vehicle was towed to a dealer where the TIPM and PCM needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 119,229.
Other or unspecified, Oct 11, 2023
Backup camera remains on while driving. I am unable to use any other features on the screen.
Electrical system, Seats, Other or unspecified, Oct 9, 2023
Have a 2018 jeep grand Cherokee that audio and, computer control screen is delaminating, causing erratic behavior of the stereo and other random controls like the heated seats turning on and off caused by the delamination of the screen shortly out of the manufacturer warranty of 36,000 miles and I took it to the dealership and they told me it was not covered under warranty and that I would have to pay for a new computer controlled screen I feel this is a safety concern because it can cause distracted driving
Fuel/propulsion system, Oct 4, 2023
When refueling the vehicle, the fuel pump handle must be inverted in order to deliver gas. Without such upside down delivery. the pump shuts off.. The Inverted handle delivery creates a health and safety issue as gas can easily overflow the tank fuel filler tube. My wife just spent three days in the hospital after being bathed in gas, and now has heart and vision issues as a result. Jeep has a history of gas filler tube issues. Numerous Internet blogs report the same issue.
Engine, Oct 3, 2023
I am writing to report a concerning issue related to the water pump in my 2018 Jeep Grand Cherokee. Recently, I discovered a significant coolant leak originating from the water pump, which has raised concerns about the safety and reliability of my vehicle. I would like to bring this matter to your attention for investigation and potential action. While this issue may be isolated to my vehicle, I believe it's crucial to ensure the safety and reliability of all 2018 Jeep Grand Cherokee models. I have taken my vehicle to an auto repair shop for repairs, and they confirmed the water pump leak. Your prompt attention to this matter is greatly appreciated, and I hope that by reporting this issue, we can contribute to the overall safety and quality of vehicles on the road. Thank you for your commitment to ensuring the safety of drivers and passengers.
Other or unspecified, Oct 3, 2023
We bought this vehicle brand new in 2018, since then it has had an entire new engine, numerous check engine lights and safety recalls. There are now 2 recalls that pose a risk for my family and I with no solutions provided. Chrystler refused to buy back the vehicle or provide us with a loaner while a solution is not available. This type of business is not right. I’m left with an unsafe vehicle.
Seats, Sep 30, 2023
Component: Active headrest suddenly exploded and hit my head pilot seat while driving in a highway at 55 MPH, the head restraints inadvertently deploy without crash impacts. Safety: I was driving with my wife and my kid 6 years old, when the headrest exploded I lost control of the vehicle for second, lucky they were not cars close to me. Dealer: I went to the dealer, and they check the part and they explained that it has to be replaced for a new one and that I need to pay around $800. Inspected: I called JEEP/FCA number they gave me a case number never called me back and then I called them again after 4 days and they said even 2018 Jeep Grand Cherokee have this problem, my VIN number is not cover with their warranty. Warnings: Zero warnings, no lamps, messages, sounds, etc...
Electrical system, Sep 28, 2023
The screen on the UConnect system in my 2018 Jeep Grand Cherokee recently started delaminating. More recently, it has started to randomly change radio stations or make other "phantom" changes while I'm driving without me touching anything. This is clearly a safety issue as it is very distracting while I'm driving. After extensive research online it appears that this is a very common issue with vehicles like mine and Jeep hasn't done anything to help owners get this issue fixed. I keep my car in great shape so there hasn't been any user damage.
Other or unspecified, Sep 27, 2023
U connect touch screen delaminating screen. Causes several distractions while driving. Moreover, It controls heating and defrost system which controls and severely impacts driver visibility in certain driving conditions. Especially during rain, snow very hot and cold weather conditions. It’s a fact that we can’t control the elements. As well the backup camera is affected by disabling backup alerts. It’s over $1k to repair and not covered under warranty. This is a common problem for the make and model vehicle and there are several forums inquiring about the same issues. Statistically this is a problem that’s deserves immediate attention. shortly after my purchase we experienced a pandemic that caused a financial strain. It’s unreasonable for the maker to put the burden on consumers. When they choose produce a products that’s effects the well being of there customers. This is the 4th Jeep I’ve purchased I have never dealt with this until now. so why would they change the vendor unless it was minimizing manufacturing cost making this an ethical issue as well
Other or unspecified, Sep 26, 2023
SUV. Stall out no power to gas Padel SUV won't turn off the park light blinking, and won't go in neutral. I have to wait 15 before I can start it back up an drive
Other or unspecified, Sep 24, 2023
Entire front leather dash has delaminated and separated by bubbling up from the original glue not holding. Also, the exhaust resonators (both sides) on my 2018 Jeep Grand Cherokee SRT is bad on both sides and blowing out fiberglass from my exhaust pipes all over the backside of my car. I’ve read on multiple forms that several customers have encountered the exact same issues on their Jeeps as well. Is this issue being addressed and covered by the manufacture? If so, I definitely would like this to be taken care of.
Engine and engine cooling, Fuel system, Diesel, Sep 22, 2023
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Seats, Sep 21, 2023
While driving in town my passenger side seat headrest exploded suddenly making a very loud noise causing me to think something had hit my vehicle which caused me to swerve in traffic.
Power train, Electrical system, Engine, Sep 19, 2023
THIS VEHICLE WILL NOT MOVE (INTERMITANT PROBLEM) AT TIMES WHEN THE VEHICLE IS PLACED IN DRIVE OR REVERSE. THE GEAR SHIFT CONSOLE AND DASH WILL FLASH AND THE VEHICLE IS RENDRED USELESS. I HAVE TO TURN OFF AND RESTART THE VEHICLE TO RESOLVE THE PROBLEM. TEMPORARY FIX. IT KEEPS HAPPENING. THIS VEHICLE HAS BEEN IN THE SHOP 3 TIMES (DEALING WITH THIS ISSUE FOR OVER A YEAR). NOONE KNOWS WHAT THE PROBLEM IS. NO CODES ARE THROWN. JEEP HAS BEEN CONTACTED. SEVERAL FORUMS I HAVE LOOKED AT ONLINE STATE THIS PROBLEM WITH NO RESOLUTION. THE PROBLEM IS SOMEONE IS GOING TO BE KILLED OR SERIOUSLY INJURED. WHEN IT LEAVES ME STRANDED IN AN INTERSECTION, WHICH IT DID, I HAVE A MAJOR PROBLEM. A RESOLUTION HAS TO BE FOUND. ITS NOT ALLOWING ME TO UPLOAD VIDEO. I DO HAVE VIDEO OF THIS HAPPENING WHICH HAS BEEN SHOWN TO THE DEALERSHIP AND THE ADJUSTER OF MY EXTENDED WARRENTY COMPANY.
Other or unspecified, Sep 19, 2023
The U CONNECT screen is de-laminating and this is leading to ghost presses on the screen. If my phone is connected, it will start randomly calling people. The entertainment system will change inputs, stations or tracks at random - allowing up to 4 seconds before switching. The automatic climate control will change fan speeds and function constantly. The GPS navigation screen will not stay up and tries to reroute while driving or switch to another function. This is not just an glitch every once in a while, this is constant change - I have a 20 second video showing the screen changing to the climate controls, turning off the auto function, change fan speeds 4 times, change the vents being used then going back to auto and then changing the screen to the media screen and then putting the time change up. My kids are saying the car is possessed. This behavior is very distracting to the driver and is a hazard. Other safety issues include not being able to use navigation to get to an unknown location and not being to use hands free calling. Does not matter if the car is moving or stationary.
Exterior lighting, Sep 18, 2023
UConnect screen delaminating, changing setting, turning on/off heat, ac, temps, seat warmers, making calls, changing radio stations, all while driving. Unable to use any bluetooth features. All the jumping around on the screen and adjustments while driving is a HUGE distraction and safety concern for distracted driving. Dealers will not replace without charging at minimum $2000, and replacement option is ordering the same unit again, which will eventually have the exact same issues, so not a feasible long term fix.
Electrical system, Sep 14, 2023
The control center of the vehicle (radio) comes on and makes calls and also turns on equipment in the vehicle that distracts the driver from driving. If you power it off it will come back on. It controls your phone and navigation and all climate controls in vehicle. Jeep is aware of the problem but will not do anything to fix it. We tell people not to text and drive and this vechicle does it without you knowing which causes eyes to go off the road. We have already experienced a close call with the distracting of a driver
Electrical system, Sep 14, 2023
Infortament system delamination and ghost touching of the Navigation screen could distract drivers which directly related to driving safety.