2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints
854 reports, newest first.
Other or unspecified, Nov 2, 2021
The LCD screen of the Audio/Navigation system is delaminating. This allowing the adhesive in the screen to leach to the bottom of the screen towards control points for several vehicle systems. This is a known issue with many FCA product lines. FCA (Mopar/Stellartis) refuse to assist with repair for out-of-warranty vehicles. I think this is a safety problem as unexpected changes/activations of various vehicle systems may lead to driver distraction and/or error. There are no warning lights or alarms associated with the problem. I am the second owner of the vehicle and I noticed the issue a few days after purchase.
Electrical system, Back over prevention, Oct 31, 2021
Uconnect screen is bubbling and delaminating. As a result it is causing the touch screen to act crazy. Back up camera will freeze and stay on screen even when not in reverse, radio will change on its own, clock setting will continue to flicker on screen, air and heat will randomly turn on and up. Entire touch screen will freeze and act up.
Electrical system, Oct 31, 2021
The center 8.4” UConnect touch screen /control panel’s interface has delaminated with effectively makes the federally mandated back up camera and other vehicle systems inoperable. The delamination of the touch screen causes numerous issues including screen blanking out , back up camera failure , error messages for clock that consumes the entire screen display as well as random issues with Apple Car Play and the OEM Navigation system. There is a highly distracting audible sound due to this failure /defect. This is a clear safety issue and is well documented as a common defect with 2018 Grand Cherokees in automotive forums and social media.
Electrical system, Vehicle speed control, Engine, Oct 30, 2021
I purchased my 2018 Jeep Cherokee right off the dealership lot in Lynnfield MA in August of 2018. I then have had on going issues. Starting with strange squilling sound coming from back of vehicle,this was never found reason by technician but they replaced engine air filter jume 2020, then my heater wasn’t working in dec.2020, replaced motor blower with wheel, then may2021 my vehicle just shut down as I was driving on the highway to work at night no prior warnings beforehand, lucky no one was hurt towed in and no start and transmission was stuck no fuel pressure, dtc related and shorted fuel pump. Replaced module fuel pump level unit. Now just October 29,2021 my vehicle is not starting I jumped the battery and lights come on but vehicle won’t start. Dealership I purchased vehicle from won’t contact me back so I towed the vehicle to them and still no response. I’m very disappointed in Jeep I don’t feel safe or that my vehicle is not dependable and for all the money I keep putting into it I should have a dependable car.
Air bags, Oct 29, 2021
On October 23, 2021 my daughter and I got into our vehicle a 2018 jeep grand cherokee and as I started the vehicle the passenger side headrest deployed unexpectedly striking my daughter in the back of the head causing severe pain which ultimately turn to a very bad headache , this is the second occurrence of this issue the first being back in mid 2020 on the drivers side headrest which I also sustained a very intense blow to the back unexpectedly. I also filed a report on that incident with the NHTSA. This is not acceptable and I am almost positive that their are many people out there that have experienced the same issue but have not reported it! Now being there is no recall of this issue its not right for me or anyone to have to pay out of pocket for a clearly defective issue! This repair should be the Jeep Corporation and not the consumer perhaps I should look into some Law firm for help on this matter!
Other or unspecified, Oct 27, 2021
Radio, is malfunctioning. Screen blinking all the time. Can not get to the control module, therefore can not get to controls, for heat, defrost ( which is safety issue) can't set back up camera. Very distracting while driving. Some of the features come on themself and you can not get them turned off. It is constantly taking your eyes off the road to focus on the screen to try to correct the issues.
Electrical system, Oct 25, 2021
My 2018 Jeep Grand Cherokee has encountered an issue that several thousand others have encountered. The UConnect screen delaminates and phantom-pushes buttons like heat, AC or changes apps like Maps while driving. This is obviously a huge safety concern especially since I'm regularly driving children. I called my local dealership and they told me to contact the FCA and open a case. They let me know that in many cases, the FCA actually covered the cost of repair since they have it well documented that this is a safety concern. I called and they told me that my warranty ended 30 days ago and that this unless it becomes a recall will fall on me even though they have acknowledged that this is a safety concern. I unfortunately do not have the $2000 in these times to cover the cost of repair for this manufacturers' defect and hope to be reimbursed at a later date. So now I am stuck with a defective safety compromising manufacturers' defect and no fix. God forbid something happens to me or my family because of this.
Electrical system, Wheels, Oct 25, 2021
Problem #1: ABS sensor malfunction on all 4 wheels causing vehicle to stall on the highway. I could not accelerate and the whole vehicle was jerking. Huge safety issue. Problem #2: The screen/radio/navigation system malfunctioned while driving. The volume was going up and down, it was calling contacts in my phone, turning on air conditioning and heater, turning on seat warmer and cooler, changing radio/ songs, disconnecting and reconnecting to different bluetooths. Also a huge safety issue, I had to pull over until it stopped. Massive distraction.
Other or unspecified, Oct 23, 2021
Issue is with Uconnect Screen that has a widely known issue of glue getting behind the screen and causing phantom inputs. Multiple issues start occurring with the screen that are very distracting while driving. Now my wife has to play with the screen to get the AC to work correctly and that's while driving. This has to be unacceptable because now you have a distracted driver have to deal with the screen but the fact EVERYONE knows this is a defect of the device. From the dealership where I bought the vehicle to the Uconnect support person who personally told me that this was ridiculous that the manufacturer has not been made to correct this even when they (Chrysler) knows this. I understand that you do not deal with shady business practices but now this has become such an issue that I believe it leads to distracted driving. That is a safety issue and that needs to be looked into by NHTSA. Unfortunately we had been dealing with this issue for a while not know what it really was and when we took our vehicle into the deal we were outside of our extended bumper to bumper warranty. The repair we have been told will cost between 1500-2000 dollars. I find this to be unacceptable especially for such a young vehicle. Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Other or unspecified, Oct 22, 2021
Infotainment system-System works on its own. Changes radio stations and bands at will causing driver distraction. Changes Temp/vent direction at will. Worst is that it has called 911 4 times while driving. Wont allow hands free calling or GPS entry. I have 1st dealer appointment next month as it does not seem to be a priority to dealer.
Electrical system, Other or unspecified, Oct 22, 2021
8.4 Uconnect screen is delaminating
Electrical system, Oct 20, 2021
Back up camera failed to engage when I was in reverse and backing out of a parking spot. I came close to hitting a vehicle which was moving behind me. Once my vehicle was home, parked and turned off, the monitor screen remained backlit and became quite warm to the touch. No messages/warnings appeared in advance to indicate backup camera failure. I did contact our local Jeep dealer and the assistant service manager took a report upon our insistence. The vehicle was 250 miles outside of the 36,000 warranty window. They would not even look at vehicle until appt. 8 days out. We researched online and found other owners of 2018 Jeeps had the same issue and they solved it themselves by disconnecting the battery cables allowing the electric system to 'reboot'. We tried and it was successful. We were concerned not only about the safety of not having a back up camera engaged and working, but also about the continued warming of the dash area in a parked, turned off car.
Electrical system, Engine, Oct 15, 2021
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the vehicle inadvertently stalled and lost electrical power. The message "Check Your Transmission" appeared on the instrument panel. The contact stated he veered to the side of the road and was able to restart the vehicle after 20 minutes. The contact continued to drive the vehicle. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken to a second dealer Normandin Chrysler Dodge Jeep Ram FIAT (900 Capitol Expressway Auto Mall, San Jose, CA 95136) who diagnosed that the alternator and water pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred several times while driving with the vehicle becoming overheated. The vehicle was taken to a third dealer Huffines Chrysler Jeep Dodge RAM Plano (4500 W Plano Pkwy, Plano, TX 75093) who could not determine the cause of the failure. The contact referenced NHTSA Campaign Number: 18V524000 (Electrical System). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 13,500.
Electrical system, Oct 11, 2021
8.4" UConnect Display underwent delamination after only three years of normal use. The resulting "Phantom touches" have made the safety functions integrated in the Infotainment display un-useable. Dealership has failed to accept the factory defect of this product -- quote for repair is over $1,200 including parts and labor.
Electrical system, Oct 9, 2021
The radio screen is delaminating causing causing ghost touching turning heated seats on air conditioning on or off and off and turning radio stations . It is a dangerous distraction. Almost caused accident due to distraction.
Electrical system, Exterior lighting, Oct 8, 2021
The car computer screen was malfunctioning and then failed. All internal system lights warning lamps and service messages appeared and continued flashing until the battery died. I am attempting to get a dealer to inspect the vehicle. Vehicle has intermittently run; concern there could be a fire. Vehicle has left me stranded. Symptoms of the problem were failures with the vehicle entertainment system. Software would not update. Radio would not hold stations and the GPS showed the vehicle in a different area greatly distant from where it actually was. Took vehicle in for this service when the problems compounded.
Other or unspecified, Oct 6, 2021
The digitizer screen on the control panel delaminated, which causes multiple, repeated, continuous ghost presses. This is a problem because it makes all the features such as the rear camera and navigation unusable as well ad being extremely distracting. Also, the adhesive that bonded the layers is leaking, which might disrupt the electrical circuity. This could poses a serious safety threat if it affects the vehicle controls such as braking, steering, and acceleration.
Electrical system, Oct 6, 2021
The 8.4" infotainment screen has delaminated and is causing phantom button presses. Multiple functions are accessed via the infotainment screen (media, climate, comfort features, backup camera, etc) and the delimitation is creating a serious safety concern because the screen is recognizing phantom touches that are changing the radio, turning it up, turning on my backup camera, changing the climate, making phone calls, and so on. All of this occurs while driving.
Other or unspecified, Oct 2, 2021
The unconnect system has failed by delamination. My safety and those around me has been at risk due to the major distraction that the screen causes. When driving, the car will call people 20+ times, play music, switch stations, switch screens, change the navigation, and change the ac temperature. All of this occurs with me pressing nothing. This is extremely distracting when driving, especially on the highway as it constantly occurs. The dealership and company is aware as it is a major issue in chrysler/jeep cars. Not only are there many forums with the same issue, but customer service representatives have confirmed that this is a frequent issue. It occurred after the 3 year mark and the first symptom was part of the screen being less clear/bright. It has escalated to changing the car settings that are listed above. There is currently no recall for this safety issue. Customer service told me that not even corporate will fix this.
Electrical system, Sep 30, 2021
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 35-40 MPH, the instrument panel board inadvertently engaged on its own turning the seat warmer on and increasing the air conditioner temperature. The contact also stated that the navigation system started malfunctioning and the vehicle was making phone calls independently while her phone was connected to Bluetooth. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, the failure reoccurred several times while driving. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 44,000.
Electrical system, Sep 25, 2021
The electrical system on the touch screen is overheating I'm assuming from the engine area causing malfunctioning of the screen,ac,heating and radio as well as Bluetooth functioning. It is not safe for driving to have to deal with these issue while functioning the vehicle.
Seat belts, Sep 23, 2021
The rear right seat belt became unusable in August 2021. I bought the car in October 2017 and it only has 20,000 miles. The seat belt was fully retracted and stuck, which caused a major safety issue for my passengers, including my children. The dealership confirmed it the seat belt retractor was broken and needed to be replaced. The repair costed me $558, which was not covered or guaranteed by Jeep. I would have thought that a critical safety part like a seat belt retractor that breaks at 20,000 miles, the company will cover it and recall other vehicles to check same and ensure that retractor systems are properly working. No crash or incident was involved, just normal use of the car.
Electrical system, Sep 22, 2021
Radio screen delaminates causing radio functions change without notice, heated seats turn on without notice. Glue has started to leak down towards electrical connections and radio mother board.
Other or unspecified, Sep 20, 2021
The factory installed Uconnect UAQ 8.4 inch screen (PART NO: 68306656AL) is de-laminating. This started as just a "bubble" on the screen that wouldn't go away in the upper section around 45,000 miles or April 2021. It has since grown to span about an inch of the entire top of the screen. During this expansion of the "bubble" or de-lamination ghost touches started happening causing the screen and operation to jump around. This severity and portion of the screen experiencing these ghost touches has continued to grow. A potential safety issue exists as I was using the GPS at one point and a ghost touch caused it to jump to another screen just as I was approaching an intersection looking at which way to turn when the screen jumped to another option and I diverted my attention from the road to the screen to get it back to the GPS and find out which direction I needed to go. I have not taken my specific vehicle into a dealer/independent service center for verification because many of the same issues I've researched online and compared who HAVE had this independently verified mirror the exact same symptoms/issues.
Electrical system, Back over prevention, Sep 19, 2021
The component I am reporting is the Uconnect touch screen/control panel within the head unit of the car. The screen is delaminating, which is resulting in distorted images during use (quite noticeable when using the backup camera). Also, while the vehicle is in motion, random buttons are being pressed on the interface as a result of this delamination, which is extremely distracting while driving the vehicle. Researching this issue online shows many owners of 2018 Chrysler/Jeep/Dodge vehicles fitted with this same Uconnect screen to be experiencing the same issue, which leads me to believe this is a manufacturer defect.