2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints
854 reports, newest first.
Electrical system, Seats, Other or unspecified, Oct 21, 2025
I have videos, but my cars electrical system keeps glitching, It will turn my heated seats on to the pint they burn me, it connects to my phone and will randomly call anyone in my contacts, it changes radio stations, messes with my automatic start, took my traction control off and does this on a regular basis. I had this system fixed in March of 2023 just after I bought the car but it’s already doing it again. It also will randomly just cut off when I’m driving and then will be fine very randomly. - I will have to send you the videos I took it says they are too large to upload here
Service brakes, Hydraulic, Oct 14, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and was unable to provide a date for parts availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Air bags, Vehicle speed control, Forward collision avoidance, Oct 13, 2025
My ACC/FCW LIGHT IS ON, I HAVE NOT BEEN IN A CRASH. AND WHILE DRIVING AFTER THIS LIGHT CAME ON MY PASSENGER HEADREST AIRBAG BROKE APART. AND MY CRUISE CONTROL IS OUT, ALONG WITH TRACTION CONTROL. MY CAR JUST WENT HAYWIRE.
Equipment, Oct 9, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the infotainment system screen experienced ghost touching, causing the U-Connect system to engage the heat and other functions unintendedly. The contact stated that upon inspecting the vehicle, the contact noticed that the infotainment system screen was delaminated, which the contact related to the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 42,000.
Service brakes, Hydraulic, Power train, Oct 8, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact was able to move the gear shifter without first depressing the brake pedal. In addition, the "Service 4WD" and "Service ABS" messages were displayed on the instrument panel while driving at various speeds. The vehicle was initially taken to an independent mechanic who was unable to determine the cause of the failure. While with the independent mechanic, the vehicle failed to move while shifted in reverse(R). The vehicle was then taken to a dealer and the drivetrain control module, and the transmission control module were replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the vehicle was not included in the recall. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was 88,312.
Seats, Oct 6, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while sitting at a stoplight, there was a loud pop on the interior of the vehicle. After a visual inspection, the contact became aware that the front passenger’s side seat active head restraint had deployed unintendedly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the active head restraint. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Engine, Oct 4, 2025
Water pump failure.
Service brakes, Hydraulic, Power train, Sep 25, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate from a stop, the vehicle hesitated before accelerating. The dealer was contacted and confirmed that the part was not yet available. The contact called a second dealer, Benson Chrysler Dodge Jeep Ram [XXX] ); who also confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Hydraulic, Sep 25, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Electrical system, Structure, Other or unspecified, Sep 15, 2025
The 2018 Jeep Grand Cheeroke Uconnect/Radio screen delaminates and causes the unit to make all kinds of error calls, GPS location changes and disabling events, without being touched. This is a serious safety concern and that Jeep or Stellantis should voluntarily recall these units for replacement. The driver's attention gets constantly divided to take care of these extra things while driving.
Seats, Sep 9, 2025
Drivers head rest has a whiplash protection, the headrest exploded and there was no impact, accident, literally just pulling into the target parking lot. The front of the headrest hit the back of my head while I was driving which was unsafe and painful. The noise it made was also extremely loud and occurred right in my ear which was frightening. I have not sought out for help on this issue or had it looked at, but online i was checking for a recall and I saw many others have had this happen. This is available for inspection though. There was no warning, lights, etc. but this happened completely unprovoked.
Electrical system, Back over prevention, Sep 8, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the back-over prevention APP independently uninstalled. In addition, the contact stated that the vehicle had not been started in eight days. In addition, the stabili-trak warning light had illuminated a month prior, which was the initial failure. The vehicle was taken to the dealer, where it was diagnosed with a failed transfer case. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to two additional dealers for confirmation; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure might be related to the UCONNECT connection. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 88,727.
Suspension, Electrical system, Back over prevention, Sep 7, 2025
They extended to far have to pull back manually Suspension creeks and sometimes lowers by itself , Radio screen is completely black cannot access any features.
Electrical system, Other or unspecified, Sep 5, 2025
The radio in this vehicle has a widespread issue where the screen delaminates and starts ghost touching . Options are randomly selected , people are randomly called , emergency services are attempted to be contacted. Basically anything that the radio controls in the car could be changed or activated . This is extremely distracting and could cause someone to take their focus off the road and cause an accident. The radio controls heater, navigation, seat heaters, phone calls , steering wheel heaters , and many other functions in the car some of which cannot be changed without the malfunctioning radio being on. Fixing this issue is somewhere in the range of $1300 at the dealership. I feel like this is and important safety issue that causes a lot of distraction when driving the vehicle and is really difficult to work around or avoid as the random screen touches are not predictable and seem to happen at random times.
Seats, Aug 27, 2025
My active head rest internal plastic clips that hold the headrest from releasing randomly broke. The headrest propelled forward while driving almost causing an accident. I looked in the headrest and the retaining clips broke without a cause event. I've liked online at threads and this is incredibly common in the grand cherokee
Seats, Other or unspecified, Aug 27, 2025
I WAS DRIVING MY JEEP AND MY DRIVERS HEADREST RANDOMLY POOPED OUT AND HIT THE BACK OF MY HEAD! I WAS SHOCKED AND THE POP HURT MY NEXT AND CAUSED ME TO ALMOST HIT THE CAR NEXT TO ME .
Electrical system, Other or unspecified, Engine, Aug 26, 2025
CAM shaft and yes it is available to be looked at. The vehicle was misdiagnosed multiple times and sent back home with the same error code while fixing other items that were not the root cause of the issue. The engine light was on with the misfire code when I brought it in and was repeatedly sent home and within 20 miles the same code returned.
Other or unspecified, Aug 24, 2025
Delamination of infotainment system has occurred, causing a safety hazard if (or when) needing to use the SOS calling, hands free communication, or heads up navigation system. This is a manufacturers defect that may cause safety to myself or others due to distracting the driver by turning on and off seat warmers, adjusting climate control, randomly calling people and makes the operation of utilizing SOS features impossible. The component has not been inspected, but seems like a common occurrence amongst these this model year. No warning lamps or messages appeared and I was taken off guard when my infotainment system appeared to have a life of its own on the interstate.
Steering, Suspension, Aug 24, 2025
Every time the vehicle proceeds over a speed bump or a dip in the road, it feels as if something is lose and banging in the steering and suspension of the vehicle. I have taken it to the dealer on numerous occasions, and they say they can never find anything wrong nor duplicate the issue. I’m concerned that at some point something may fail and I may lose control of the vehicle.
Electrical system, Aug 21, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the instrument cluster screen failed to function as intended. The contact stated that the instrument cluster switched applications independently. In addition, the instrument cluster occasionally displayed a blurred screen due to the glue. The contact stated that the failure began after the glue around the instrument cluster started to bubble up. The vehicle was taken to the dealer, where it was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,000.
Engine, Aug 19, 2025
TURBO supply line broke causing coolant to go all over the engine.
Service brakes, Hydraulic, Fuel system, Diesel, Aug 19, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 24V838000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.
Engine, Aug 16, 2025
The vehicle experienced a failure of the engine lifters/rocker arms, which also caused failure of the intake camshaft. This resulted in severe misfires, loss of power, and left the vehicle completely inoperable. The failure created a hazardous situation when the vehicle lost acceleration and was unable to maintain safe driving speeds, placing my safety and the safety of others at risk of collision. The problem was confirmed by Lou’s Car Care and multiple Stellantis dealerships, including Maguire Chrysler Dodge Jeep Ram. All inspections identified failed rocker arms/lifters and the intake camshaft as the cause of the malfunction. Critically, Stellantis no longer produces replacement intake camshafts for this engine, and the part is listed as indefinitely back ordered and unavailable. This means there is no factory fix, leaving the vehicle permanently disabled. Prior to the failure, the only symptom was a faint ticking noise from the engine. No warning lights or dashboard messages appeared before the incident. The problem escalated suddenly without adequate warning, causing the vehicle to lose power unexpectedly. This failure has caused severe negative consequences for me and my family. Because the vehicle became inoperable and the repair could not be completed, I lost my job due to lack of reliable transportation. I also experienced financial hardship, including losing my vehicle to repossession. My family, including my newborn child, was left without dependable transportation, which created additional safety concerns in emergencies. The failed components remain available for inspection upon request. This issue is widespread across Stellantis vehicles yet has not been addressed through a recall, despite the fact that the defect can cause sudden stalling or total engine failure at unsafe speeds. The unavailability of replacement camshafts means affected vehicles cannot be repaired at all, leaving owners stranded and financially devastated.
Other or unspecified, Aug 14, 2025
Screen delamination causing phantom touches on the control screen
Engine, Aug 14, 2025
Since the beginning of this year, vehicle began to misfire. So far I have spent over $2000 in repairs including replacing spark plugs, ignition coils, fuel injectors and oil cooler and vehicle continues to misfire and blow white smoke from exhaust. I have been advised that it may be a head gasket issue, which could cost anywhere from $3000 to $5000 but could cost more in the event the engine needs to be completely replaced.