2019 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 368 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2019 reports, 18 involved a crash and 4 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, driveline, differential unitMar 26, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Campaign 20V183000 on NHTSA.gov
Representative owner complaints: air bags
19 reports, newest first. Show all
Air bags, Aug 31, 2026, crash
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving 55 MPH, the vehicle unexpectedly ran over an object, causing the vehicle to jerk hard to the left. The contact stated that the guard rail became lodged against the tire, causing the vehicle to turn in the opposite direction into oncoming traffic. The contact stated that the two passenger-side wheels swung, causing the vehicle to leave the roadway and drove into a ravine. After the crash, the contact stated that the air bags did not deploy. The contact sustained injuries and was transported to a local emergency room. The contact sustained deep tissue contusions, a fractured sternum and tailbone, and fluid was found near the heart due to the contact striking the steering wheel during the crash. A Police report was filed. The vehicle was towed to a salvage yard. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Service brakes, Air, Air bags, Seat belts, Mar 16, 2026
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.
Power train, Air bags, Service brakes, Oct 5, 2025
For nearly a year, I have been unable to drive my vehicle due to a serious safety recall involving the HCU/ABS module. Despite the known risks — including false brake light illumination, disabled ABS and Electronic Stability Control (ESC), and the ability to start and shift out of park without pressing the brake pedal — the manufacturer has failed to provide a remedy or even a timeline for repair. This delay is not only unacceptable, it is dangerous. I am a veteran who needs to drive to appointments frequently and have been having a lack of proper care because of this as well. The safety risks outlined in the recall are not hypothetical. They represent real, daily threats to myself, my family, and others on the road. A vehicle that can move without brake input poses a hazard even when parked. A disabled ABS and ESC system compromises control in emergency situations. And brake lights that activate erroneously can mislead other drivers, increasing the likelihood of a collision. These are not minor inconveniences — they are critical failures that could result in injury or death. What makes this situation even more urgent is that I am expecting a child. I cannot afford to gamble with safety, especially when the risks persist even while the vehicle is stationary. The fact that I’ve been unable to use my car for almost a year has disrupted my life and left me without reliable transportation during a time when I need it most. The manufacturer’s lack of action — no repair, no interim solution/refund, no meaningful communication — reflects a failure to prioritize customer safety and well-being. This recall has not been handled in a timely or responsible manner. I am calling on NHTSA to take immediate steps to resolve this issue, provide a safe and functional vehicle or refund to ensure that no other families are left vulnerable due to inaction.
Suspension, Air bags, Service brakes, Sep 21, 2025, crash
I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.
Electrical system, Air bags, Service brakes, Aug 4, 2025
Our 2019 Jeep has been experiencing symptoms since 2022, and Jeep has no resolution for it yet. I fear for the safety of my family riding in the vehicle, cannot use all the installed features (cannot remote start with check engine light on) and cannot sell it in its current condition due to this recall. Is there any solution in sight?
Steering, Air bags, Service brakes, Jan 25, 2025, crash
On December 31, 2024 we had a 2019 Jeep Grand Cherokee Laredo cause a crash due to malfunctioning parts. The ABS brakes failed and locked up. The steering wheel also locked up, causing the vehicle to crash hard into a guard rail. This resulted in the vehicle being totaled, property damage, and a ER visit. While braking on a mountainous road, the brakes and wheel locked up and the vehicle could not be controlled. The police report states this is what happened. We had the vehicle into the dealership multiple times within a year stating that the brakes weren't working properly. They kept telling us that they couldn't find any issues; however, they kept trying to replace different parts to both the front and rear brakes. The vehicle was inspected by the police, insurance adjuster, and a collision body shop. The vehicle was totaled and not 1 single air bag deployed during the collision either. This incident was confirmed by the 3 parties I listed. A family members life was put at risk and looking at the damage, it appeared that it started to roll but ended coming back down instead. When I contacted Mopar about this incident, I was informed of the recall. They also said that there was a fix for the recall. However, there is no fix as to date. We are short a vehicle, which was paid off, an increase in auto insurance, and had a Lifetime Max Care Warranty through Mopar. None of this was in our control. The insurance company has taken the vehicle into their possession. There was no warning signs, it just happened suddenly.
Air bags, Jan 23, 2025
As I was sitting in the back part of my jeep in the hatch out of nowhere the car shook and a large bang went off. I searched the car to find out what happened I couldn't figure it out. later when I got home my son noticed that the driver side headrest looked funny. I checked it myself and saw that the driver side air bag on the headrest deployed itself. My car has not been in any accident and the air bag deployed on its own. When I took my car for a routine oil change. I was informed that it's not jeeps responsibility and I didn't have any warranty coverage.
Air bags, Mar 13, 2024
I was driving my Jeep on Sunday, [XXX] and the service airbag system light kept coming on periodically. When I took it to Szott dealership Service center in White Lake, Michigan. On my drive to the dealership the light never popped on. The service guy said it looked like it was the wiring under the driver's seat. I had to wait for a diagnostic tech to check it out. The tech confirmed it was a wiring issue under the driver's seat. The dealership said it is NOT covered under my extended warranty and it will cost $679 to repair. I realize I need to repair for safety issues. My question is an airbag is important safety feature and Jeep should be responsible and stand behind their product to ensure safety for their customers so, why should I have to pay out of pocket to repair a safety feature that should be functioning properly? I store my jeep in a garage. I have not been in an accident or in a flood...so why am I liable when it is a defective part or wiring? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Jul 20, 2023
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the air bag warning light erroneously illuminated and remained illuminated for more than two weeks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Air bags, Feb 22, 2023
Service air bag system warning appeared out of the blue. Warning turns on and off randomly. Assuming a faulty sensor. Have not been able to get in for service yet.
Suspension, Air bags, Structure, Jan 24, 2023, crash, fire
I was driving east on imperial hwy around 11:50 when a car switched into my lane causing me to collide head on
Electrical system, Exterior lighting, Air bags, Mar 5, 2022
SUV AIRBAG WARING LIGHT FLASHES OFF AND ON. Lights randomly come off and on when truck is parked.
Air bags, Feb 7, 2022, crash
Airbag did not deploy
Air bags, Nov 30, 2021
Our Jeep just hit 9k miles and the Airbag Service Light has turned on and it gives a warning of it each time you start the vehicle.
Air bags, Structure, Engine, Jan 26, 2021, crash
MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY GOING ABOUT 3-5MPH. THE TRUCK'S STEERING WHEEL AIRBAG DEPLOYED, BUT NONE OF MY JEEP'S DID. MY JEEP'S ENTIRE FRONT AREA WAS CRUSHED, AND DRIVER'S SIDE EXPERIENCED EXTENSIVE DAMAGE AS WELL; RESULTING IN MY JEEP BEING TOTALED. EVERYONE AT THE SCENE OF THE ACCIDENT WAS SHOCKED THAT MY JEEP'S AIRBAGS DID NOT DEPLOY. AS A RESULT, I BUSTED MY HEAD ON THE STEERING WHEEL, AND 6 WEEKS LATER, I STILL HAVE A KNOT ON MY FOREHEAD. I WILL NEVER PURCHASE A GRAND CHEROKEE AGAIN! I AM COMPLETELY AMAZED THERE ARE ZERO RECALLS!
Air bags, Nov 3, 2020, crash
THIS VEHICLE WAS HIT BY A SILVERADO EXTENDED CAB PICKUP AT A 4 WAY STOP TWICE BY THE SAME TRUCK. THE IMPACT RESULTED IN THE JEEP BEING A TOTAL LOSS WITH EXTENSIVE DAMAGE FRONT AND REAR. THE AIRBAGS NEVER DEPLOYED RESULTING IN INJURIES TO BOTH THE DRIVER AND MORE SERIOUS THE PASSENGER. THE JEEP WAS ACCELERATING FROM A DEAD STOP TO CROSS THE INTERSECTION. THE TRUCK DID NOT STOP OR SLOW DOWN AT THE INTERSECTION.*DT*JB
Air bags, Jan 23, 2020, crash
THIS IS IN REFERENCE TO AN ACCIDENT ON 1/22/20 AT APPROXIMATELY 5:45PM NEAR PITTSBURGH, PA. I HAD AN ISSUE WITH THE 'DRIVER SIDE' LOWER OR 'FOOT' AIR BAG, AS IT DID NOT 'UNDEPLOY' OR IF IT DID, IT IS VERY BULKY AFTER DOING SO AND BECAUSE OF THAT, IT CAUSED, IN MY OPINION, ADDITIONAL AND UNNECESSARY DAMAGES TO THE OTHER PARTY'S INVOLVED. SITUATION - IMMEDIATELY AFTER THE ACCIDENT, I NEEDED TO APPLY THE BRAKES AND COULD NOT DO SO BECAUSE THE AIRBAG WAS IN THE WAY OF MY FEET REACHING AND PRESSING THE BRAKE PEDAL. THE VEHICLE WAS STILL IN DRIVE AND IDLING WHICH, CONSEQUENTLY LED TO ME PUSHING THE VEHICLE IN FRONT OF ME FURTHER THAN THE ACTUAL SPOT OF THE ACCIDENT AND 'POSSIBLY' INTO THE VEHICLES IN FRONT OF HER. I LITERALLY HAD TO PUT THE JEEP IN 'NEUTRAL' AND THEN PRESS THE 'POWER OR ON/OFF' BUTTON TO SHUT THE VEHICLE OFF AND TO KEEP IT FROM CONTINUING TO PUSH HER CAR. NOW ... DO I BELIEVE YOUR VEHICLE SAVED MY LIFE ABSOLUTELY! HOWEVER, THIS AIRBAG ISSUE SEEMS TO BE SOMETHING THAT COULD HAVE TURNED OUT HORRIBLY WRONG HAD I NOT KNOWN HOW TO SHUT THE VEHICLE OFF WITHOUT USING THE BREAK. IF I WOULD HAVE BEEN UNCONSCIOUS, THEN IN THEORY I L COULD HAVE PUSHED THE VEHICLE IN FRONT OF ME UNTIL WHAT I WAS PUSHING VIA IDLING WAS TOO MUCH WEIGHT FOR THE LOW RPM'S OF IDLING TO BEAR. ADDITIONAL DETAILS - WHILE EXITING THE HIGHWAY, BUT STILL ON THE EXIT RAMP, I WAS INVOLVED IN A MULTI CAR (4) ACCIDENT THAT I BELIEVE (AS I DID OVERHEAR CONVERSATIONS FROM THE OTHER DRIVERS BUT BEING THE 4TH VEHICLE OUT OF 4, I DID NOT EYEWITNESS THIS MYSELF) MAY HAVE BEEN CAUSED BY AN AGGRESSIVE DRIVER WHO CUT OFF ANOTHER DRIVER IN FRONT OF THE 4 OF US AND THIS ACTION INEVITABLY CAUSED THE 4 OF US BEHIND HIM TO SLAM ON OUR BRAKES. UNFORTUNATELY, THINGS HAPPENED SO QUICKLY THAT I WAS NOT ABLE TO AVOID HITTING THE CAR IN FRONT OF ME.
Air bags, Oct 27, 2019, crash
VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN. BOTH MAJOR SUPPORT PILLARS WERE BENT AND SIDE WINDOWS SHATTERED.
Air bags, May 24, 2019
TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG DID NOT RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FIVE STAR CHRYSLER DODGE JEEP RAM OF MACON (478-287-1907, LOCATED AT 3068 RIVERSIDE DR, MACON, GA 31210) WHERE THE VEHICLE WAS KEPT FOR A WEEK. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASSIGNED A CASE MANAGER. THE MANUFACTURER REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 350.