2019 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 368 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 368

Of the 2019 reports, 18 involved a crash and 4 involved a fire. 10 people were injured.

Primary concernService brakes116 reports · 32% of complaints
Owner complaints368Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes116
  2. Electrical system82
  3. Other or unspecified77
  4. Engine64
  5. Hydraulic64
  6. Power train46
  7. Air bags19
  8. Vehicle speed control15

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024

    Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

    A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

    Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

    Campaign 24V838000 on NHTSA.gov

  2. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

    A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

    This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

    Campaign 22V426000 on NHTSA.gov

  4. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  5. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

    Campaign 20V699000 on NHTSA.gov

  6. Back over prevention, sensing system, cameraSep 10, 2020

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Campaign 20V191000 on NHTSA.gov

  7. Power train, driveline, differential unitMar 26, 2020

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

    A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

    Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

    Campaign 20V183000 on NHTSA.gov

Representative owner complaints: engine

69 reports, newest first. Show all

  1. Engine, Aug 4, 2025

    The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while starting the vehicle on several occasions, there was an abnormal tapping sound coming from the engine compartment. The check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds on several occasions, the check engine warning light flashed, and the vehicle started shuddering. The vehicle was taken to an independent mechanic, where it was diagnosed that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.

  2. Engine, Jul 17, 2025

    I am writing to express my serious concern and request immediate goodwill assistance regarding my 2019 Jeep Grand Cherokee High Altitude . This vehicle has suffered a head gasket failure at just over 100,000 miles and has been diagnosed by the dealership as a cost for myself to fix head gasket and recommended a full engine replacement. I have been a loyal Jeep customer since I was 16 years old. I previously owned a 2008 and a 2010 Grand Cherokee and have always supported the brand. In May 2022, after saving up my hard-earned money, I purchased this 2019 Grand Cherokee High Altitude for over $55,000. The monthly payments are significant, but I chose this vehicle because I believed in the Jeep name and expected quality, performance, and long-term reliability. Unfortunately, this vehicle has been anything but that. In just over two years, it has become a complete money pit. I’ve already had to replace the water pump at 50,000 miles, the radiator at 80,000 miles, and now—at 102,000 miles—the head gasket has blown. These are major repairs that should not be happening on a vehicle that is so well maintained and primarily driven on the highway. I treat this vehicle like my own child, staying on top of all maintenance—fluids, filters, routine checks, and oil changes every 5,000 miles. I’ve also had to pay out of pocket for three separate rental vehicles in the last 18 months due to these recurring issues. This vehicle has not only been unreliable but has also disrupted my ability to work. I drive for a living, commuting between multiple job sites, and I chose this vehicle for its sharp look and supposed quality. Instead, it has caused me immense stress and financial strain. Adding to my frustration is the fact that I had a 7-year/100,000-mile warranty and was not notified that it was about to expire. Had I been properly informed, I would have explored my options before this latest major failure. It's clear that the 3.6L engine has a pattern of issu

  3. Engine, Jul 17, 2025

    My 2019 Jeep grand Cherokee currently has a blown head gasket. I have the 3.6 engine and I am finding out that this is a common issue for this engine. I have taken my car to the dealer and they have confirmed that it is a blown head gasket. Once you start the vehicle, it has a rough idle and smoke comes out of the tailpipe. Before I took the car to the dealer, I took it to a mechanic shop because the engine light came on and it was having the same issues as listed above, they had said there were misfires. I have regularly maintained my vehicle. This is a huge safety risk. Actions needs to be taken by Jeep to make this right, this is a very common issue that Jeep Grand Cherokee vehicles are seeing.

  4. Engine, Jun 17, 2025

    While driving at freeway speeds, my vehicle suddenly lost power, creating an immediate and serious safety hazard. I was unable to maintain speed, making it extremely difficult to change lanes safely or keep up with traffic. This put me—and others on the road—at significant risk of an accident. During the incident, the check engine light was flashing continuously. The issue was diagnosed as a failure of the engine rocker, requiring major engine repairs at only 87,000 miles. A critical engine component failing at this mileage is concerning and suggests a potential design or manufacturing defect. I’m filing this complaint to ensure others are not placed in similarly dangerous situations.

  5. Engine, Apr 27, 2025

    Jeep starting making a light ticking sound, like it's low on oil. That wasn't the case. Took in for a tuneup, hoping that would take care of it. It didn't. Took into dealer and the camshaft, rods had been chewed up to a faulty part inside the engine. I didn't have my vehicle for two months due to waiting on warranty company. When reached out to Jeep groups,learned this is s COMMON problem. Concerned my engine could have frozen up while driving. NO warning lights or any other symptom! If my parents hadn't taught me how to listen to vehicles, it could have been very bad turnout. This cost me almost $4k. This should be investigated!!

  6. Electrical system, Service brakes, Engine, Mar 17, 2025

    2019 Jeep Grand Cherokee Overland that has been issued recall 94B (24-V-838) with no remedy currently available. While driving this vehicle, it displayed a message to stop and turn off vehicle as it will be shutting down soon. Without further warning, the vehicle shut down, all power, lights etc, while driving at posted speed of 55 MPH, which resulted in the need for the driver to pursue action to avoid what could have been a serious accident. The active error codes indicate an issue with the HCU/ABS module, which is what was recalled. Jeep has not provided any assistance during the 5 months since this recall was issued. This recall should be upgraded to a mandatory do not drive recall with a loaner vehicle to be provided by Jeep until a remedy is determined.

  7. Service brakes, Hydraulic, Exterior lighting, Engine, Mar 12, 2025

    The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound. The electronic stability control (ESC), traction control, and check engine warning lights were illuminated. Additionally, the brake lights illuminated while the vehicle was turned off. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

  8. Service brakes, Hydraulic, Traction control system, Engine, Feb 21, 2025

    The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while the vehicle was started and parked, stationary, or being driven, the vehicle was losing traction control. The check engine, the traction control, and the ABS warning lights were illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with battery failure. The two batteries were replaced; however, the failure persisted. The ABS feature was disabled; however, the warning light was intermittently illuminated. The failure mileage was approximately 84,000. VIN tool confirms parts not available.

  9. Engine, Feb 10, 2025

    The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

  10. Power train, Engine, Feb 8, 2025

    Car was overheating and leaking antifreeze

  11. Service brakes, Hydraulic, Electronic stability control (ESC), Engine, Jan 27, 2025

    The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine and stabilitrak warning lights were illuminated. The vehicle was taken to the dealer who confirmed the warning lights being illuminated, and related the failure to the recall; however, the part was still not available. The manufacturer was made aware of the issue. The failure mileage was 65,000. VIN tool confirms parts not available.

  12. Other or unspecified, Engine, Jan 25, 2025

    While ideling at a stop light the vehicle RPMs drop low and the engine shuts off. This has occurred multiple times, 4-5 times over 6 months. When this happens the dash displays "vehicle requires restart" This happens in traffic and has left me as a stalled vehicle and a hazard to others.

  13. Vehicle speed control, Engine, Fuel/propulsion system, Dec 2, 2024

    Cylinder head gasket(s) has a leak. It limited my ability to speed up and keep up with traffic in a timely manner, requiring me to put on hazards forcing others to navigate around me causing a backlog of traffic and other potential hazards. I have had inspected by two different auto repair shops and both came to the same conclusion, they have also told me that they have seen this issue on the same make and model of my car and other surrounding years of the same make and model quite a bit. check engine light came on, and there was a sensor warning on the dash the day of the problem cropping up. Per the repair shops either this issue has been silently present in my car for some time or the leak in it is very aggressive due to the remaining volume of oil in my engine.

  14. Electrical system, Service brakes, Engine, Oct 29, 2024

    Vehcile affected: 2019 Jeep Grand Cherokee - Overland _ 2 wheel drive Vehicle Mfr Date - October 2018 The vehicle was in Park and engine was off. I got in the driver seat, mashed the brake, pressed the starter button, the starter responded so I immediately took my hand off the button. Even without my hand on the button the starter button would not disengage… it just repeatedly kept spinning and spinning and spinning. Kind of like it was hung or something. I had even tried pressing the start button again to make it stop but that didn’t work… (The button went in and came back out with no problem so the button itself was not stuck) The starter just wouldn’t disengage. I couldn’t figure out what to do. It did this for at least 30 to 45 seconds…. Like, My husband had time to get out of the backseat and WALK all the way around the front car to the driver’s door. Right before he got there I tapped the brake pedal with my foot and it FINALLY disengaged and stopped trying to start the engine. This problem Scared the beejeebies out of me!!! The engine never started up when the starter wouldn’t disengage. I had plenty of gas too - Just under a full tank of gas. Nothing coded. No problem indicator lights came on. Husband said it acted like either the bendix was stuck OR motor was spin over but would not successively crank up … it just kept spinning on its own I was not pressing the starter button anymore. This is the hardest thing to describe! All I know is… that was NOT normal!

  15. Engine, Sep 17, 2024

    Camshaft failure caused misfire while driving. The car is currently being repaired so there are no receipts yet.

  16. Engine and engine cooling, Sep 12, 2024

    The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at various speeds, the temperature gauge rose to HOT, and the vehicle would hesitate while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic where a diagnostic test was performed. The diagnostic result indicated that the O-rings on the bottom of the coolant module were worn and that the oil filter adapter needed to be replaced. The vehicle was then taken to another independent mechanic where coolant intrusion inside cylinder #6 was found. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 95,600.

  17. Power train, Electrical system, Engine, Aug 22, 2024

    I have a few different issues with my car. The transmission has been shifting roughly, there’s a loud clunking sound when I put it in reverse, and I'm experiencing slipping, hesitation on acceleration, and sudden bursts of power. The car has been starting to jerk a lot. The engine has lost power while driving, which forced me to pull over on a busy highway at night with my kids in the vehicle. Fortunately, I was able to roll off the freeway, turn off the car, and after several attempts, I managed to drive home. Also my vehicle sometimes have a difficulty starting. I’ll press the start button and no response. I’ve also been dealing with electrical problems. My screen constantly freezes, goes blank or turns off. At times I can’t connect my smart devices. My AC has broke, repaired and having problems again. I previously took my vehicle to the dealership to address issues with the AC. I mentioned these problems, and I was told they would be checked. However, an employee later said they couldn’t find anything wrong. When I spoke to another employee, he admitted he wasn’t aware of the issues. It’s very frustrating dealing with these significant problems, especially since I can’t trust my vehicle and always feel scared to drive out of town. All of this has been an ongoing issue. I have a few friends same model and year and they received recalls but I didn’t. This is my only vehicle, I paid a lot of money for it and I shouldn’t have to be dealing with this. Please help me.

  18. Engine, Jul 20, 2024

    While driving 65 mph on the highway, the jeep lost all acceleration. I was able to get to the shoulder and the car said to put it in park. I did and then was unable to shift to any other mode. The brake pedal was hard as a rock and would not move. The air then turned hot. When I turned the vehicle off and back on - everything seemed fine but losing power on a major highway was extremely dangerous. No warning lights or messages. No other symptoms prior to this instance. Car is currently at independent service center and they cannot determine what is wrong.

  19. Engine, Feb 28, 2024

    While at the dealer to have a lightbulb changed, I was told that I needed to have my oil adapter changed. My jeep only has 33,750 miles on it and has only been serviced by the jeep dealer. While I was there there were 2 other jeeps in with the same problem. Also, my brother-in-law's brother (who lives in another state) also had to have his oil adapter replaced on his jeep grand cherokee. Does jeep have a defective part installed in the grand cherokees? If not, I find it odd that so many people (that I do not know personally) have had to have the same part replaced on their jeep grand cherokees.

  20. Engine, Oct 16, 2023

    5.7 hemi exhaust manifold heat shield bolt break off because the manifold warps with heat. This can cause the manifold to leak after a while. And make a nocking nose the dealer said it a know problem and flew with the 5.7hemi between 70000 to 100000

  21. Engine, Sep 11, 2023

    The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle stalled before accelerating. The contact stated that the failure had been occurring for approximately three years. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

  22. Electrical system, Other or unspecified, Engine, Jul 17, 2023

    While driving, my 2019 Jeep Grand Cherokee Laredo began smelling like burnt plastic, then a red warning triangle came on in the speedometer saying, ‘stop safely vehicle shut off soon’. At the same time, the engine warning light, battery warning light, and skid warning lights came on. I pulled over and when the car was examined the red plastic housing around the terminal that can be used to jumpstart the battery had melted. The vehicle is being towed to the dealer for a repair.

  23. Engine, Fuel/propulsion system, Jul 8, 2023

    While in Drive, accelerating from a complete stop the car will lag as if the engine is going to shut off. Additionally, the car will be at a stop and driver will attempt to accelerate and car will not recognize it is in Drive. The car will notify the driver on the dash to shift the car into Park.

  24. Engine, May 7, 2023

    The Water Pump of my vehicle was leaking from the weld of the engine causing anti-freeze to leak. This caused an issue with possible overheating since it was not leaking from the weep-hole. It could have gone unnoticed and i would like to know if there is a recall for this issue.

  25. Engine and engine cooling, Nov 9, 2022

    The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 65 MPH, the vehicle started overheating and the engine overheating light illuminated. The contact was able to pull over and waited for the vehicle to cool down and the vehicle operated normally. The vehicle was taken to the dealer and the mechanic stated that coolant was leaking into the engine and the EGR cooler needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 41,115.