2019 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 368 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2019 reports, 18 involved a crash and 4 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, driveline, differential unitMar 26, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Campaign 20V183000 on NHTSA.gov
Representative owner complaints
368 reports, newest first.
Service brakes, Hydraulic, Sep 15, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Back over prevention, Sep 12, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while attempting to reverse, the rearview camera malfunctioned and became inoperable. The contact reported that the camera brightness was excessively high, which distorted the image and impaired visibility, preventing the contact from seeing properly through the mirror. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 62,800.
Service brakes, Hydraulic, Sep 12, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES,HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Service brakes, Hydraulic, Sep 10, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Engine and engine cooling, Sep 8, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at 65 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine was misfiring and there was a minor water pump leak. The dealer changed the drive mode from level 4 to level 2, and the check engine warning light was reset. The dealer advised the contact to take the vehicle back to the dealer later. The vehicle was taken back to the dealer, where it was diagnosed and determined that the spark plugs, the cylinders, the head gasket, and other unknown parts needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 97,002.
Power train, Electrical system, Sep 7, 2025
Vehicle will all suddenly while driving on the roads with speed, dash will blink and start saying to select the gear. At this point vehicle either has to be put in parking (while trying to figure out where to pull over) and reselect the gear, or completely shut off, re start and select gear in order to drive. When the dash blinks vehicle accelerator just revs the engine, loss of power occurs. This especially happens after a fuel up and you move away from gas station.
Service brakes, Hydraulic, Sep 4, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Other or unspecified, Sep 3, 2025
If the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. We are approaching the one year mark and this is causing me great concern.
Service brakes, Hydraulic, Sep 2, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Other or unspecified, Aug 28, 2025
I am filing a complaint regarding a serious and widespread defect in the Uconnect 8.4 infotainment system installed in my 2019 Jeep Grand Cherokee Limited and many other FCA/Stellantis vehicles. The screen has developed a delamination issue that worsens over time. Symptoms include glue dripping from the edges of the screen, “ghost taps” where the system responds without being touched, and unresponsive or inaccurate touch inputs. This is not a cosmetic defect. The infotainment system controls multiple functions beyond entertainment, including navigation, Bluetooth phone connectivity, climate control, backup camera, and access to vehicle settings. Malfunctions cause driver distraction and interfere with safe vehicle operation, which could easily lead to an accident. When I contacted Jeep/Chrysler Customer Care, I was informed this is a known issue. My research confirmed that FCA/Stellantis has issued an internal service bulletin acknowledging the defect, but they refuse to issue a formal recall. This appears to be a deliberate decision to avoid the significant cost of replacing defective units across multiple models, leaving many unsafe vehicles on the road. This problem is widespread and well-documented among owners. It is unacceptable that Stellantis treats it only as a service bulletin issue when the defect directly affects safety. Drivers must be able to rely on the infotainment system to respond correctly, especially since it integrates with systems used while driving. A delaminated screen dripping glue and producing ghost inputs is a hazard, not a minor inconvenience. I am requesting that NHTSA investigate this defect and require FCA/Stellantis to take responsibility through a formal recall and replacement program to protect the safety of drivers, passengers, and the public.
Service brakes, Hydraulic, Aug 26, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact stated an unknown warning light, and the ABS warning light was illuminated. The contact was informed that the failure was due to an unrepaired recall. The contact was informed that parts for the recall repair would be available in March. The contact was recently informed that the parts would not be available until the end of 2025. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part was not yet available. The contact stated that the vehicle was at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure several times, and a case was filed. The failure mileage was approximately 89,760.
Power train, Aug 18, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was making an abnormal clinking sound while accelerating at 60 MPH. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed with a failure of the transfer case. The vehicle was not repaired. The contact stated that the parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 80,686.
Electrical system, Service brakes, Forward collision avoidance, Aug 14, 2025
The unit has been taken to Chrysler dealers in Puerto Rico three times. On each visit, we were charged $120.00 for a total of $360.00 for the computer scan. We were charged for an electrical module, part no. 68442478AB, worth $406.59. The situation has not been resolved. The vehicle has abnormalities in the braking system, which consequently affects other functions and even drains the batteries. I would like to sell the unit, but it is not resalable due to the unresolved recall. I need Chrysler to offer me options such as a refund or another unit without defects.
Exterior lighting, Service brakes, Aug 10, 2025
Recall 24V-838 has been open on my vehicle since November 2024. I have contacted multiple dealerships and they have no updates on when parts will be available to complete the recall. Possible issues related to the recall pose serious safety concerns.
Service brakes, Hydraulic, Electrical system, Engine, Aug 6, 2025
The contact owns a 2019 Jeep Cherokee. The contact received a recall notification in November of 2024 for NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact stated that the check engine warning light was illuminated continuously. The ABS warning light illuminated, and other unknown warning lights were illuminated. While at a stoplight, the vehicle turned off and restarted. The local dealer was contacted, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed the contact that the recall repair would be available soon. The failure mileage was approximately 20,337.
Electrical system, Aug 5, 2025
While my wife was driving her Jeep, everything seemed to fail. All the gauges were gone, no speedometer, no functions working. Every warning light came on. Display stated not to shut off the engine as it may not restart. She stated nothing worked in the vehicle, turn signals, brake lights may not have been working. And what if this happened at night? Would the headlights have worked? She drove the vehicle to our local Jeep dealer where they were unable to "get it in for a week". I had the vehicle towed to another dealer about 30 miles away. I provided them with the error codes the first dealer pulled and a picture of her dash display. They stated the error didn't occur for them, they drove it 13 miles and no errors were detected so they said they cannot troubleshoot it. It was a major can bus failure. If this had been at night I wonder if the light would have even worked. Extremely unsafe not knowing if any of the systems would have functioned. I was told to call the Customer support line. This is a rabbit hole. All calls go to India, they way they will call you back with in 24 hours... NOT TRUE. After days of trying to call, I finally got in touch with someone, they simply say we will call the dealer. I am out of pocket 1,000.00 for a rental car (even though we have max care which covers a loaner) and had to pay for the tow out of pocket. Stellantis is HORRIBLE no customer service at all, it turned into a mess! I am attaching the pictures of the errors and the dash display. Very poor response from the Jeep dealers. It seemed as if they didn't want to take the time to look or check out anything.
Engine, Aug 4, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while starting the vehicle on several occasions, there was an abnormal tapping sound coming from the engine compartment. The check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds on several occasions, the check engine warning light flashed, and the vehicle started shuddering. The vehicle was taken to an independent mechanic, where it was diagnosed that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.
Electrical system, Air bags, Service brakes, Aug 4, 2025
Our 2019 Jeep has been experiencing symptoms since 2022, and Jeep has no resolution for it yet. I fear for the safety of my family riding in the vehicle, cannot use all the installed features (cannot remote start with check engine light on) and cannot sell it in its current condition due to this recall. Is there any solution in sight?
Other or unspecified, Aug 2, 2025
Chrome is peeling along perimeter of cup holder, and is razor sharp. While attempting to clean, sliced 2 fingers tips. This could be extremely dangerous to little children.
Service brakes, Hydraulic, Aug 1, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, while attempting to reverse, the brake pedal was inadvertently engaged, with the rear park sensor message displayed. There was a loud beeping sound while the vehicle was in reverse. The contact received notification of NHTSA Campaign Numbers: 24V838000 (Service Brakes, Hydraulic) and 22V426000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The dealer referred the contact to the NHTSA Hotline and the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
Other or unspecified, Jul 28, 2025
The uconnect touchscreen had bubbling in upper left corner within the first year of being brand new. I didn't know at that time that it would lead to complete failure of the uconnect system which includes: the handsfree safety controls on steering wheel not functioning so no handsfree phone calls or messaging etc, black and unresponsive touchscreen, no navigation because screen and sound doesn't work, no function in usb ports connected to uconnect system, no audible alerts (or any sounds) from speakers for collision warning or radio etc just ZERO sounds, no back up camera because the screen doesn't work, no uconnectivity from mirror in case of collision. OH AND THE MYSTERIOUS GLOBS OF CLEAR ADHESIVE GLUE DRIPPING BELOW THE SCREEN more specifically dripping below the control knobs that are below the screen right into my center compartment where the USB ports are located! This is a known issue caused by a manufacturing defect with the glue used by Jeep to bond the layers of the screen. it should absolutely be a recall covered by Jeep! My warranty has expired so no luck for me unless uconnect covers it. Fingers. crossed on that. I checked fuses all good, did a soft reset that brought back charging ability in usb ports and the screen turned a dark blue instead of black but wtill no function, and did a hard reset by disconnecting my battery cable for 1/2 hr. Nothing worked. I was told it would cost over $2000 not including labor if the uconnect system needs to be replaced. My jeep only has 12500 miles on it. Its keep in a carport with a cover and very well maintanined. This is absolutley a safety issue! So dissapointed as this will potentially be the 2nd expensive issue with my jeep coming out of the pocket with such low mileage. Still waiting on reimbursment from last recall 94B which still has no remedy available and therefore cant get approved for reimbursment. That was over $3k to fix! Please take better care of your loyal customers Jeep!
Structure, Jul 25, 2025
The paint on the roof bubbling, chipping and peeling and visable corrosion on the roof. The paint started peeling two weeks ago.
Service brakes, Hydraulic, Jul 25, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Jul 24, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds and attempting to slow down, the brake pedal was depressed, and the brakes made a screeching sound with the message “Service ABS Soon” displayed. The vehicle was not repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.
Service brakes, Hydraulic, Jul 24, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that during rainy weather, the vehicle failed to properly come to a complete stop or remain idling as intended. The ABS warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.