2021 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 404 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 404

Of the 2021 reports, 20 involved a crash and 8 involved a fire. 13 people were injured.

Primary concernElectrical system114 reports · 28% of complaints
Owner complaints404Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system114
  2. Steering102
  3. Engine60
  4. Power train58
  5. Other or unspecified55
  6. Exterior lighting42
  7. Fuel/propulsion system38
  8. Service brakes32

Recalls and investigations

  1. Back over prevention, sensing system, cameraJun 13, 2024

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

    Campaign 24V436000 on NHTSA.gov

  2. Suspension, front, control arm, upper ball jointFeb 22, 2024

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

    A loss of vehicle control increases the risk of a crash.

    Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

    Campaign 24V132000 on NHTSA.gov

  3. Back over prevention, display functionAug 14, 2023

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

    Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

    Campaign 23V577000 on NHTSA.gov

  4. Suspension, rear, springs, coil springsJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

    Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

    Campaign 23V413000 on NHTSA.gov

  5. Steering, columnMay 18, 2023

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

    A loss of steering control increases the risk of a crash.

    Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

    Campaign 23V352000 on NHTSA.gov

  6. Exterior lighting, tail lightsJul 28, 2022

    Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

    A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

    Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

    Campaign 22V544000 on NHTSA.gov

  7. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Apr 28, 2022

    Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

    An unexpected loss of drive power increases the risk of a crash.

    Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

    Campaign 22V284000 on NHTSA.gov

  8. Child seat, vehicle tether anchorMar 24, 2022

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

    Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

    Campaign 22V180000 on NHTSA.gov

  9. Exterior lighting, lighting control module, softwareDec 9, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

    Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

    Campaign 21V950000 on NHTSA.gov

  10. Air bags, air bag/restraint control module, softwareNov 10, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

    Disabled air bags can increase the risk of injury to occupants in a crash.

    Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

    Campaign 21V873000 on NHTSA.gov

  11. Exterior lighting, headlightsOct 14, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

    Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

    Campaign 21V797000 on NHTSA.gov

  12. Visibility, rearview mirrors/devicesSep 21, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

    Campaign 21V729000 on NHTSA.gov

Representative owner complaints: fuel/propulsion system

38 reports, newest first. Show all

  1. Fuel/propulsion system, Aug 22, 2026

    On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traffic, however, still close to traffice traveling at high speeds past me.After about 30 very stressful minutes I managed to get law enforcement assistance. We were both still in a dangerous position where often wrecks happen by traffic veering and hitting vehicles on the side of the road. Vehicle was towed to Golden, CO for repair at Jeep and found to be failed fuel pump, which I understand Jeep is known for with recalls on other VIN numbers but my jeep was not included. Basic information that my 2021 Grand Cherokee had only 46, 933 miles on it. I believe this component never should have failed at this mileage. I believe that this year Jeep has had many fuel pump failures as jeep "just happened to have a fuel pump in stock". I also believe that this incident could have turned deadly had I not managed to get somewhat off the highway, especially for law enforcement and me. This year VIN should be included probably along with other in a Recall for the fuel pump. The dealer informed me this was not covered under warranty. Colorado has adopted California emissions however that starts with 2022 models and mine is 2021. Even after contesting this covering repairs was denied. With the hazardous position I was placed in, this definitely created a safety issue, especially if I had not managed to get out of the traffic lane. Having worked in the fire service for 19 years I had knowledge of the number of crashes occurring under these circumstances thus contributing to my stress level at the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  2. Power train, Fuel/propulsion system, Aug 4, 2026

    Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center. Took car into 2 mechanics on separate occasions and finally to the Jeep dealership for service. Because issue couldn’t be duplicated- nothing was done. However, recently while driving, same extended crank pattern noise and unstable/rough propulsion occurred while driving on the highway. Same Electronic throttle control warning light came on along with the check engine light. Also cruise control and the auto On Off feature became disabled. I scheduled service with my mechanic as soon as possible and they found the stored code was related to Technical Service Bulletin 2014-004-25 REV.B. This bulletin lists the symptoms I described yet the dealership did not perform the fuel pressure Test and Replace Fuel Pressure Regulator. I called the dealership to schedule warranty service for this TBS and they gave me difficulty acknowledging the TSB was issued for my make/model/year and scheduling a service appt. I spent the last few hours reading all of the complaints on NHTSA for 2021 Jeep Grand Cherokee and it is alarming how many of the complaint are for this specific issue. It is dangerous for anyone on the road to be driving in a vehicle you can’t rely on to propel you forward when you press the gas or stall due to faulty fuel pressure regulator amid traffic. An investigation should be done. Furthermore, in reviewing other recalls, I found this is a recurrent issue for Jeep. It appears they’ve been various safety recalls issued for this in the past for vehicles made from 2011-2020. How they haven’t addressed it in new models is appalling. For owners of the vehicle, it’s difficult to have any leverage with dealership since it is not easy to replicate on demand.

  3. Fuel/propulsion system, Jul 14, 2026

    While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden loss of engine power while operating at speed poses an immediate safety hazard, increasing the risk of a rear-end collision or leaving the vehicle stranded in active traffic. The fuel pump had to be replaced immediately to restore the vehicle to a safe operating condition. The original failed component was replaced by an independent repair facility, and all itemized repair orders and proof-of-payment receipts have been retained. I am logging this complaint to urge NHTSA to investigate a potential manufacturing defect in 2021 Jeep Grand Cherokee fuel delivery systems.

  4. Electrical system, Other or unspecified, Fuel/propulsion system, Mar 20, 2026

    I was driving my car and the car shut off at 30 mph. It completely stopped and the steering wheel locked up. Started flashing start/stop and told me to put it in park. Glad no one got hurt and hope it doesn’t do it again.

  5. Fuel/propulsion system, Mar 17, 2026

    Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration. Issue was confirmed and reproduced by independent service center.

  6. Fuel/propulsion system, Feb 27, 2026

    Hesitates to start

  7. Fuel/propulsion system, Jan 11, 2026

    The 2021 Jeep grand cherokee I owned had problem when I started the vehicle It would not start and had to do it again and again to restart which damaged the starter and batteries I suffered a big monetary loss when I traded this car as Chrysler and Stellantis refused to acknowledge the recall of the fuel pump relay

  8. Other or unspecified, Engine, Fuel/propulsion system, Nov 16, 2025

    THE ISSUE IS IN STARTING THE VEHICLE. WHEN I PUSH THE START BUTTON, THE VEHICLE STARTS, BUT THE ENGINE CONTINUES TO TURN WITHOUT STOPPING AND TURNING OVER. I THEN PUSH THE START BUTTON AGAIN TO TURN OFF THE ENGINE AND MAKE ANOTHER ATTEMPT, AND THEN IT WILL START NORMALLY. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW WEEKS. ALSO, SOMETIMES WHEN YOU PUSH THE START BUTTON, NOTHING HAPPENS, AND THE VEHICLE WILL NOT START. IT TAKES A SECOND ATTEMPT TO START NORMALLY

  9. Electrical system, Fuel/propulsion system, Nov 11, 2025

    Engine died twice on busy freeway and needed to be towed to a shop. Shop verified the fuel pump was working. There is most likely a problem with the fuel pump relay.

  10. Electrical system, Fuel/propulsion system, Nov 3, 2025

    The vehicle does not start each time you attempt to start it. Randomly, with no specific conditions to replicate, you will start the vehicle and the starter will engage, but the vehicle will not start. The push button start will time out, you attempt to start the vehicle again, and it starts. This, from my research, is a known issue with 2016-2020ish Jeeps, with a fault in the Fuel Pump Relay, with the easiest fix to remote start your vehicle each and ever time you start it. This happens several times per week. I contacted the dealership we purchased the vehicle from, and our local Jeep service department. They were familiar with this issue, acknowledged its a pretty big problem, but because it is not a recall for Jeeps, there is nothing they can do except for me to bring it in and pay for all of the fixes for a known production issue.

  11. Fuel/propulsion system, Oct 27, 2025

    Known common problem with 2021 Jeep Grand Cherokees, fuel pump issues. Vehicle fails to start when push button is pressed. After several attempts vehicle will start. These issue happens hundreds of times per year. Vehicle will stall while driving intermittently. Manufacture and NHTSA is well aware if this issue, as it has been documented hundreds and likley thousands of times by dealer ships across the US.

  12. Electrical system, Engine, Fuel/propulsion system, Oct 26, 2025

    First gear knocks hard in to gear,this happ en on uphills,cluster and the speed meter and the in infotainment screen has go pitch black,loss of power under acceleration and collapsing all the system of the car.

  13. Engine, Fuel/propulsion system, Oct 8, 2025

    There is a delay in my car starting when I push the start button. When doing some research online to see what the possible issue might be I found that other cars with the same make/model/year had this issue and was apart of a recall for the fuel pump relay.

  14. Engine, Fuel/propulsion system, Sep 30, 2025

    My 2021 Jeep Grand Cherokee will not start / turn over and if it did the car will shut off. This has been happening for the past week or so. I took it to my local Jeep dealership today and they are stating that both the fuel pump and the water pump need to be replaced. They also stated that the fuel pump recall does not apply to my vin. In addition to my fuel pump needing to be replaced, my water pump has failed too. It is severely leaking water. My Jeep is only 4 years old with barely 70,000 mi and is experiencing severe safety issues. I cannot drive it as it could shut down unexpectedly while I am driving thereby posing a major safety risk.

  15. Electrical system, Fuel/propulsion system, Sep 10, 2025

    Electric start is cranking but engine takes up to 10 seconds or longer to turn over. This happens from cold start and even the stop start when in drive at a stop sign or stop light. It is either an issue with fuel injection/fuel pump or something else as it is not a battery issue just replaced them to be sure or a starter issue.

  16. Fuel/propulsion system, Sep 1, 2025

    Jeep's engine turned off while driving, was able to coast and use the brakes to come to a full stop. The engine turned off while driving in a tunnel in the mountains; it was very unsafe. There was no shoulder to pull off to, no extra space to walk around the car, with only 1 other lane available for all the backed-up traffic behind me; CDOT had to tow me out of the tunnel, where I then had to wait on the side of the highway for AAA. There were no warning signs, lights or messages prior to the failure. Had to be towed to the Jeep dealership, where the fuel pump was replaced. There have been recalls on this part for other Jeeps, but my VIN did not show that this was a recall for this specific yr /model.

  17. Electrical system, Fuel/propulsion system, Aug 25, 2025

    When starting car, the push to start feature will not turn over and continuously cranks multiple times. The entire fuse box was replaced because the dealer told me that was the issue. The car is a 2021 Jeep Grand Cherokee Laredo. Numerous people online said they were forced to replace the fuel pump? Although Faulkner Buick in Trevose told me that there’s nothing wrong with my fuel pump. I can’t keep getting charged for repairs that are not necessary. Could this be a faulty part? that so many people have the same issue? Could you please investigate this as I just bought the car a month ago And it’s been at the dealer three times already. Thank you.

  18. Fuel/propulsion system, Aug 19, 2025

    The fuel pump and then in turn, the auxiliary pump failed. The car would keep turning over a lot before it started. The engine would stop in the middle of travel. This put us in risk as we travelled down the freeway. We took it to the dealership for inspection, and they found a defective fuel pump. There were no warning lights, messages when this occurred.

  19. Fuel/propulsion system, Jun 26, 2025

    On May 17, 2025, my vehicle suddenly shut down in heavy traffic on a major NYC highway (no shoulder), creating a hazardous situation. There was no warning or alert before the engine shut off completely. I was unable to restart the car, and the gear shifter was locked. The brake pedal also became unresponsive temporarily. After some time, the brake unlocked, but the ignition remained inactive and the vehicle was immobilized. The car had to be removed by emergency tow and later diagnosed by a Jeep dealer. The root cause was determined to be failure of the fuel pump(s). Additionally, a blown fuse in the Power Distribution Center (PDC) was discovered. The dealer replaced both fuel pumps under warranty. Jeep has refused to acknowledge this as a safety issue or reimburse emergency expenses despite full documentation. This is a serious safety issue, especially since: There was no prior warning Vehicle failure occurred in heavy traffic Driver was stranded in a live lane The issue appears related to core electrical/fuel systems I have identified over 20 similar complaints from Jeep owners of their cars also shutting down in traffic, often without warning. These have been shared on owner forums and consumer boards. I believe this indicates there is a wider pattern that may indicate a safety defect.

  20. Electrical system, Engine, Fuel/propulsion system, Jun 25, 2025, crash

    The car keeps dying while I’m driving and saying “shift to park” and then slamming on the brakes and dying. The card is 4 years old with 44k miles. I had to sit on the side of the road in 93 degree heat in Florida while pregnant and waiting on a tow truck. How has someone not died because of this? I’ve seen SEVERAL posts of people saying the same thing happened to theirs. It’s SO unsafe.

  21. Fuel/propulsion system, Mar 29, 2025

    I bought the Jeep Grand Cherokee Limited in 2021. Since I bought it I have had one problem after another with this SUV. This is the list of repairs on my car since 2021... and Jeep has done nothing to compensate for my troubles. I feel like I got a lemon of a car and I would never purchase another jeep again. We have maintained the car and have records of all oil changes and tire rotation and all necessary maintance that should have been done on the car. July 31 2024... evaporator core fixed car leaking all over AC fixed... jeep couldn't find problem then finally did. Oct. 4 2024.. new radiator... car leaking all over... once again hard time finding problem March 26, 2024... two new batteries installed car hard time starting... was not problem cause March 27, 2024.. same problem brought back and now I need a fuel pump ( car had burning smell and I was driving it because they could not diagnose the problem )and because they made we wait a week to get it checked out they said there could be more damage to car not sure. Fuel pump should last 100,000 miles.. my car has 68, 000.00 In the three and half years with this car I have had one safety problem after another and I am upset I travel to help my elderly parents on Long Island and each time I am afraid something is going to go wrong with this car. I am so very upset on how the performance of a three year old car is running. I feel people need to know that Jeep is not a reliable brand of car. I am so upset and feel that my car is not reliable and safe for driving long distances and short distances. Thank you for listening to my story. I appreciate you letting others now how my experience with Jeep has been. Thank you

  22. Steering, Electrical system, Fuel/propulsion system, Sep 9, 2024

    Vehicle quit running while driving was going about 5 miles an hour just shut down tried to restart cranks but will not start no safety issues We had to call a tow truck and have vehicle towed to dealer has about 24,000 miles on it. It sounds like a fuel pump issue. Valley motor city Jeep in Cuyahoga Falls, Ohio, 330-937-9481 where the vehicle is being repaired called me Friday 9/6/24 and said they ordered a fuel pump I talked to Christy, the service writer she said parts will be in next week. does Chrysler have any recalls on this?

  23. Fuel/propulsion system, Aug 14, 2024

    I have a 2021 Jeep Grand Cherokee that has 8506 miles on it, I am the original owner. 7 months ago I was in the neighborhood, and it started hesitating, and the engine stopped, no warning lights nothing, after waiting I started it back up and drove home, and it has been fine until last Saturday. Saturday we were at a busy red light in the turn lane, light turned green I turned, car shut off no warning lights nothing. I was stuck in the middle of traffic and could not move the car. The jeep was towed to the shop, premature fuel pump failure. My problem with this is it could have gotten me killed or my children. Two weeks outside the warranty and I am out an extra 2000.00, because unless your car is dead, or it is a recall the jeep dealership always sends the car back saying they can not find anything wrong, extremely dangerous situation to be put in, I am just grateful I was not on the highway when it happened the second time.

  24. Fuel/propulsion system, Jun 21, 2024

    Driving down an interstate at 70 mph, suddenly the car hesitated a couple of times and the engine stopped. I coasted to the side of the road. No warning lights. I am now sitting on the side of an interstate with 18 wheelers flying by and I am miles away from a town. Two and a half hours later we were towed to a jeep dealer. They performed a diagnostic with results being failure of fuel pump and wiring (intelligent power ipac). Dealership made repairs. I feel our safety was at risk because there was 1. No warning/ 2. Possibility of being unable to get off the road in this situation/ 3. Sitting on a busy interstate, waiting for help. In checking online I found more people complaining about the same thing happening to them, so I feel this is not an isolated incident.

  25. Electrical system, Engine, Fuel/propulsion system, May 30, 2024

    I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.