2021 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 404 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 404

Of the 2021 reports, 20 involved a crash and 8 involved a fire. 13 people were injured.

Primary concernElectrical system114 reports · 28% of complaints
Owner complaints404Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system114
  2. Steering102
  3. Engine60
  4. Power train58
  5. Other or unspecified55
  6. Exterior lighting42
  7. Fuel/propulsion system38
  8. Service brakes32

Recalls and investigations

  1. Back over prevention, sensing system, cameraJun 13, 2024

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

    Campaign 24V436000 on NHTSA.gov

  2. Suspension, front, control arm, upper ball jointFeb 22, 2024

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

    A loss of vehicle control increases the risk of a crash.

    Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

    Campaign 24V132000 on NHTSA.gov

  3. Back over prevention, display functionAug 14, 2023

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

    Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

    Campaign 23V577000 on NHTSA.gov

  4. Suspension, rear, springs, coil springsJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

    Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

    Campaign 23V413000 on NHTSA.gov

  5. Steering, columnMay 18, 2023

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

    A loss of steering control increases the risk of a crash.

    Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

    Campaign 23V352000 on NHTSA.gov

  6. Exterior lighting, tail lightsJul 28, 2022

    Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

    A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

    Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

    Campaign 22V544000 on NHTSA.gov

  7. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Apr 28, 2022

    Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

    An unexpected loss of drive power increases the risk of a crash.

    Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

    Campaign 22V284000 on NHTSA.gov

  8. Child seat, vehicle tether anchorMar 24, 2022

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

    Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

    Campaign 22V180000 on NHTSA.gov

  9. Exterior lighting, lighting control module, softwareDec 9, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

    Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

    Campaign 21V950000 on NHTSA.gov

  10. Air bags, air bag/restraint control module, softwareNov 10, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

    Disabled air bags can increase the risk of injury to occupants in a crash.

    Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

    Campaign 21V873000 on NHTSA.gov

  11. Exterior lighting, headlightsOct 14, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

    Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

    Campaign 21V797000 on NHTSA.gov

  12. Visibility, rearview mirrors/devicesSep 21, 2021

    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

    Campaign 21V729000 on NHTSA.gov

Representative owner complaints

404 reports, newest first.

  1. Engine, Oct 18, 2021

    The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while at a stop sign or light the start-stop function engaged. The vehicle was randomly turned off. The start and stop function indicators are active and the hood is open. The vehicle was taken to the local dealer where the vehicle was driven for three weeks however, they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated the failure recurred. The manufacturer was not notified The failure mileage was approximately 200. Consumer stated the vehicle is was unable to be fixed after several attempts of being in the shop 6 wks.

  2. Power train, Oct 13, 2021

    Car does not down shift properly from 5th to 1st gear or shifts hard into upper gears causing the car to jerk or jolt into gear. The Sport mode engaged the steering becomes sloppy loose and car becomes unstable to maintain control, unless returned to auto mode. Dealership techs claim they cannot diagnose because the computer system does not show any error codes the repairs they have done are computer updates which were supposed to fix the transmission issues it did not. FCA Stellantis refuses to acknowledge the problem and has told the dealerships to not pull the car in for any work unless they can show computer code failure or they will not compensate the shop for any warranty work. Jeep knows there are many issues involving this model including engine shutting down while in motion and again refuse to warn Jeep owners this particular model puts them at serious risk for injuries and death if car fails while its being operated on freeways. Another major issue concerns usage of ACC the car can slam on brakes Inadvertently, or puts the car into neutral mode while traveling at speed limits up to 70mph. I have had my car in the shop over 6 times out of service for 18 days for the same problem, the dealers are being forced to cover up for the manufacturer for a faulty unsafe vehicle. The Technicians going so far as to blame the owner for operator error, yet the problem remains. This car is a menace and should be recalled.

  3. Seats, Engine, Oct 13, 2021

    While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times,. Front passenger seat not align properly

  4. Forward collision avoidance, Oct 12, 2021

    While traveling at approximately 60 mph, the vehicles automatic braking engaged while no vehicles, people, or other items were in the vicinity of the vehicle. On a separate occasion, while traveling at approximately 20 mph, turning into a gas station, the automatic break engaged in the middle of the road. There were no other vehicles, people, or other items in the vicinity of the vehicle.

  5. Other or unspecified, Oct 12, 2021

    My partner, and I bought a brand new Jeep Grand Cherokee L together. It was our celebration purchase to mark the start of our ability to finally blend our families and move our future forward. We bought the car because it’s a 6 seater, we have four kids and the two of us. Less than two weeks into the purchase She was driving down the highway when she heard a massive explosion from above and thought that she’d been shot. She could hear the glass rain down on her so she called the police and pulled over. She then called me panicked and upset. I knew the moment that she started to explain what had happened that the sunroof had popped / shattered not being able to withstand torsion within the normal flex of a large suv roof. I’d heard about this before as I had been cautious about purchasing a larger vehicle with a panoramic sunroof. I had researched it before buying my truck. But never experienced a sunroof explosion nor knew anyone that had had it happen. Immediately after consulting with state police and DOT (the searched for debris to cause the shatter and found none) we drove the vehicle immediately back to the dealership where we’d purchased the car a week or so before. Everyone at the dealership was extremely accommodating and immediately without question got us into a rental vehicle without worry of cost. Unfortunately the rental is only a five seater. That was mid August. Now in mid October we’re being told by Jeep that it wasn’t their fault and that we should pay for this, but that they’re doing us a favor by covering it under warranty. We’ve asked Jeep to get us into a new vehicle or refund us as they’re telling us it will take another 6-8 weeks for the part to get to the dealer. We’ve made 2 payments to a car that we don’t have and about to make another. Yet Jeep won’t reimburse us for the inconvenience. Truthfully she or I won’t ever be comfortable driving that vehicle again as we were extremely fortunate no one was hurt by shattered glass

  6. Electrical system, Other or unspecified, Oct 8, 2021

    PURCHASE VEHICLE BRAND NEW FROM DEALER; A WHISTLING NOISE IS AUDIBLE FROM THE FRONT DRIVER WINDOW. A RATTLING NOISE IS AUDIBLE FROM THE SUNROOF. AN ERROR MSG IS VISIBLE ON THE INFOTAINMENT SCREEN REQUIRING SERVICE. THE FRONT COLLISION WARNING ENGAGED DRIVING ON A SHARP CURVE WITH NO VEHICLE IN VIEW CAUSING AN UNNECESSARY AND DANGEROUS BREAK EVENT. ALL ISSUES, EXCLUDING THE LAST REPORTED TO FCA DUE TO THE AMOUNT OF TIMES NEW VEHICLE HAS BEEN OUT OF COMMISSION (30+ DAYS) WHEN PURCHASED BRAND NEW.

  7. Lane departure, Oct 6, 2021

    Lane keeping assistance fails and disengages mid trips. The vehicle is then allowed to drift to other lanes without correct or alert.

  8. Electrical system, Vehicle speed control, Visibility/wiper, Oct 4, 2021

    Sometimes when first started and other times while driving, the main touch screen dies and certain functionality is lost though the car is still drivable. Everything controlled by the touch screen stops (radio, cameras, heating/cooling) but blinkers do not work, front wipers turn on and can't be turned off, high beams turn on and off, and cruise control turns on and off. If this happens while driving, a message saying "SOS Call unavailable. Please visit an authorized dealer" pops up. If it happens when the engine is first started, nothing appears on the screen.

  9. Electrical system, Engine, Oct 2, 2021

    As I was driving the suv completely turnoff and would not let me turn it back on for a couple of seconds. Pulled into a parking lot and turned off again. This is very dangerous, and scary.

  10. Electrical system, Exterior lighting, Oct 1, 2021

    High Beam headlights don't work when the headlight switch is in AUTO mode. Problem has been confirmed with Bozak Motors in Merrillville and they advised that there is a bulletin out advising them not to attempt repair as engineers are working on issue. Further research on my own reveled that they have 3 other of the same vehicles on lot with same issue. Seems like a safety issue when driving at night down country roads

  11. Electrical system, Engine, Sep 29, 2021

    Two separate incidents, my Grand Cherokee L has less than 100 miles on it. I pulled into a drive thru restaurant and the vehicle completely shut off, still in drive mode. Then 5 minutes later I went to pull into a parking spot, I put the vehicle in park, then it shut off again.

  12. Vehicle speed control, Sep 14, 2021

    The accelerator throttle be became stuck in open throttle and an error message came on. I pushed the brakes it eventually stopped after like 5 seconds and slowed down when the error message came on and eventually came to a crawl, it was stuck ⅘ of the way, but if I pushed it further it would not go. It was in track mode and I was using the paddle shifters. So I pulled over, stopped, and put it in park and restarted and it was fine. There were no symptoms prior to the issue. This was the first time it happened. It has not been inspected. It is available for inspection upon request. I had two other people in the car and no cars infront of me so I was fortunate, there could have been an accident.

  13. Electrical system, Aug 25, 2021

    The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 20-25 MPH, the GPS navigator screen inadvertently turned blank. There was no warning light illuminated. The contact stated that he was able to continue to drive the vehicle. The vehicle was taken to the dealer who informed the contact that the mechanic was unable to duplicate the failure. The contact stated that the failure had been recurring while driving. The vehicle was taken back to the dealer who informed the contact that they could not assist because there was no software update for the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 31.

  14. Electrical system, Engine, Jul 30, 2021

    On 7/29/2021, approximately 2pm, driving on Front Hall Rd. leading to our home. Reduced speed to between 15/20 MPH in order to slow down and prepare to turn right into our driveway. Suddenly, the engine shutdown. I had no brakes or power steering. The car came to a stop on its own, since nothing was working. A sign on the computer screen can on stating to put the car in park and restart the car. About an hour later I got the car to service department at I-10 Jeep, Ram dodge in Indio CA.. Today I called to get an update on my car. They said, service was calling Chrysler about the problem. They also said, one of their manager was driving a new grand cherokee L mode like mine and he had same problem with the engine shutting down. They did a computer update on his car, but it continued with engine shut down on test driving it. They advised that a factory rep. would be at the dealership on August 2nd or 3rd to review the problem. This is a serious safety concern when the engine shuts down while moving. Luckily, I wasn't traveling at a higher speed in heavy traffic when the engine shut down occurred. My car has below 400 miles. I purchased the car on July 15, 2021.

  15. Power train, Jul 16, 2021

    On three separate occasions on the same trip, the engine simply shut off at freeway speeds, requiring me to navigate to the shoulder. This was extremely dangerous as there was no propulsion control to avoid other traffic and no warning that it would happen. This is a brand new car with under 3,000 miles. No warning lights came on and all gauges were at normal range. When placed back in park, the engine restarted. Research reveals that for many years Jeep and Chrysler vehicles have displayed similar problems, resulting in numerous recalls and many Lemon Law lawsuits. The dealer has the car and is conducting an inspection.

  16. Fuel/propulsion system, Jul 14, 2021

    While driving the vehicle shuts off and you’re required to stop before you can turn it back on. This has happened twice and the vehicle has less than 1000 miles currently in the shop with no estimated time of repair.

  17. Steering, Power train, Jul 6, 2021

    The contact owns a 2021 Jeep Grand Cherokee. The contact stated that after purchasing the vehicle from the dealer, she attempted to shift the gear selector to neutral, however, the gear shifter failed. The contact stated that the steering wheel ceased. The contact stated that there was no warning light illuminated. The vehicle was not drivable. The local dealer diagnosed the vehicle and informed the contact that the quadra drive needed to be replaced. The vehicle was repaired. The contact stated that the dealer attempted to repair the steering twelve times however, the failure persisted. The contact stated that recently the brake warning light was illuminated, and the contact was unable to turn on or turn off the vehicle. The contact took the vehicle to another local dealer Glendale Dodge Chrysler Jeep Ram Parts & Service (Glendale Dodge Chrysler Jeep Ram Parts & Service: (818) 242-4161) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 500.

  18. Power train, Engine, Jul 6, 2021

    The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 25 mph, the vehicle decelerated and stalled with the check engine warning light illuminated. The vehicle was restarted and moved to the side of the road. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmissions lines had detached from the transmission cooler and there was fluid leaking from the vehicle. The vehicle was repaired. The contact called another local dealer Faulkner Chrysler Dodge Jeep Ram FIAT (6643 Carlisle Pike, Mechanicsburg, PA 17050, (717) 697-9448) and was informed that they were unable to service the vehicle for approximately two weeks. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The approximate failure mileage was 82,060.

  19. Electrical system, Engine, Jun 14, 2021

    Driving Jeep and engine stop, only had steering no brakes fortunately our speed was less than 10 miles per hr and we were in a parking lot. There is only about 770 miles on vehicle and we’ve owned the Jeep 3 weeks. Our concern is what would of happen if we were in heavy traffic, it was rush hour at the time? The dealer is picking up car tomorrow but that doesn’t fix our concerns!

  20. Visibility, Jun 1, 2021

    The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 35 mph, the sunroof glass exploded without warning. The contact pulled over and inspected the sunroof for a possible impact point however, there was none. The vehicle was not diagnosed nor repaired. There were no injuries. An appointment was scheduled to replace the sunroof at the local dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

  21. Electrical system, Engine, May 24, 2021

    The contact owns a 2021 Jeep Grand Cherokee. The contact stated that whenever the heat or a/c was turned on, the cabin filter would release an unknown black substance into the air, causing his eyes to burn. The objects in the glove box were covered in an unknown black substance. The contact was concerned that the unknown substance could cause cancer and other health issues to himself and his passengers. The vehicle was taken to the dealer but the dealer informed the contact that there was nothing they could do and referred the contact to the manufacturer. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to another dealer Golling Chrysler Dodge Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) and sent a new glove box for replacement. However, the service manager of Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) informed the contact that all 2021 Jeep Grand Cherokee Laredo, were manufactured that way. The glove box was not replaced. The vehicle was not repaired. The failure mileage was 210.

  22. Service brakes, Apr 27, 2021

    I WAS DRIVING ON THE RD BY 20 MILES PER HR WHEN I LOOSE ALL THE BREAKS IN MY JEEP! FOR SOME REASON I PRESS THE BREAK AND HE GET COMPLETE TO THE FLOOR AND MY DASH START BLINKING WAS VERY SCARY I WAS WITH MY DAUGHTER IF I DRIVING MORE FASTER MAYBE I'M NOT HERE TODAY! I'M DON'T TRUST ANYMORE ON THIS CAR AND I STILL PAY FOR SOMETHING THE I DO T FEEL SAFE

  23. Steering, Electrical system, Fuel/propulsion system, Apr 25, 2021

    I WAS DRIVING MY NEW GRAND CHEROKEE WITH 121 MILES ON THE ODOMETER. AS I WAS MOVING FORWARD WITH THE VEHICLE IN DRIVE AND WAS ATTEMPTING TO TURN AROUND TO- RE-ENTER A HIGHWAY THE ENGINE STOPPED. I IMMEDIATELY PUT THE VEHICLE IN PARK AND ATTEMPTED TO RESTART THE VEHICLE NUMEROUS TIMES WITH NO LUCK. THE VEHICLE WAS STUCK IN PARK WITH THE WHEELS TURNED TO THE LEFT. THE REST OF THE ELECTRONICS WORKED BUT THE THE VEHICLE LOCKED IN PARK IT COULD NOT BE MOVED. THIS REPRESENTS AN EXTREME HAZARD TO THE MOTORING PUBLIC AS IF I HAD GONE 10 FEET FURTHER AND THE ENGINE STALLED I WOULD HAVE BEEN IN THE MIDDLE OF A BUSY HIGHWAY. THIS IS TOTALLY UNACCEPTABLE ENGINEERING BY JEEP. TWO TOWING COMPANIES ATTEMPTED TO UNLOCK THIS VEHICLE FROM PARK WITH NO SUCCESS. VERY HAZARDOUS AND DISAPPOINTING WORK BY CHRYSLER.

  24. Steering, Mar 30, 2021

    WHEN I SHIFT THE TRANSFER CASE IN TO NEUTRAL, FOR TOWING BEHIND MY RV, AND THEN PUT THE TRANSFER CASE BACK IN TO GEAR SO I CAN DRIVE THE JEEP THE POWER STEERING IS INOPERABLE FOR 20-30 MINUTES. IF I HAD AN EMERGENCY THE JEEP WOULD NOT BE ABLE TO BE DRIVEN FOR THAT TIME PERIOD. THE LOCAL JEEP DEALER CAN NOT FIND ANY CODES INDICATING A PROBLEM. I HAVE SINCE TEST DRIVEN OTHER 2021 JEEP GRAND CHEROKEES AND FOUND THE SAME PROBLEM

  25. Power train, Mar 4, 2021

    JUST GOT A BRAND NEW 2021 JEEP GRAND CHEROKEE LIMITED X FOR LEASE TWO DAYS LATER NOTICED THE TRANSMISSION IS STALLING ENGINE IS STALLING THERE IS NO POWER WHEN I HIT THE GAS THE CAR DOESN'T GO. IT HAPPENED IN MOTION ON THE STREET.