2022 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 370 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2022 reports, 14 involved a crash. 7 people were injured.
What owners report most often
Recalls and investigations
Suspension, rear, springs, coil springsSep 1, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Campaign 26V562000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Campaign 26V413000 on NHTSA.gov
Air bags, air bag/restraint control module, softwareMay 21, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Delayed air bag deployment during a crash increases the risk of injury.
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Campaign 26V328000 on NHTSA.gov
Suspension, rear, springs, coil springsJan 29, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Campaign 26V051000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Electrical system, propulsion systemSep 4, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Campaign 25V576000 on NHTSA.gov
Equipment, electrical, infotainment, video (touch)screen/monitor/unitFeb 13, 2025
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Campaign 25V083000 on NHTSA.gov
Air bags, side/windowNov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
An air bag that does not deploy during a crash increases the risk of injury.
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Campaign 24V897000 on NHTSA.gov
Back over prevention, sensing system, cameraJun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Campaign 24V436000 on NHTSA.gov
Back over prevention, sensing system, cameraApr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Campaign 24V289000 on NHTSA.gov
Suspension, front, control arm, upper ball jointFeb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
A loss of vehicle control increases the risk of a crash.
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Campaign 24V132000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemFeb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign 24V111000 on NHTSA.gov
Back over prevention, display functionAug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Campaign 23V577000 on NHTSA.gov
Representative owner complaints: power train
54 reports, newest first. Show all
Power train, Electrical system, Fuel/propulsion system, Jul 12, 2025
Vehicle suffers from a documented hybrid defect (DTC B273C-00) that causes loss of electric propulsion, disables hybrid modes, and triggers "Service Hybrid Electric Vehicle System" warnings. The problem first appeared around Feb 2025 and was confirmed by FCA’s own STAR bulletins and dealership diagnostics. No validated fix exists; dealership only cleared the fault code temporarily. The defect led to: • Power loss during highway merge on [XXX], with children in the car • Sudden unintended acceleration on [XXX] • Persistent warnings and failure to operate in advertised hybrid/electric modes for over 120+ days FCA refused to repurchase, replace, or permanently repair, despite acknowledging the defect and safety risk in internal documents. The vehicle remains in ICE-only mode, depriving it of the key safety and efficiency features it was designed to provide. The defect significantly raises risk of collision due to unpredictable propulsion response, and no dealership or FCA representative provided written certification the vehicle is safe in all drive modes. Vehicle purchased in Wisconsin but always registered and operated exclusively in Illinois. Arbitration through NCDS confirmed the defect exists but denied relief, citing insufficient corroboration. Problem was reproduced and confirmed by certified dealership and documented in service records. This complaint is part of an ongoing concern that hybrid system EMI issues (like DTC B273C-00) pose systemic safety risk and remain unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Engine, Fuel/propulsion system, Jul 7, 2025
Driving vehicle and it lost all power. Warning light for Service PHEV came on solid on dash. Switched to ESave and was able to drive approx 2 blocks and vehicle lost power again in middle of road. Shifted to neutral, restarted and was able to side of road. Called tow company to deliver to dealer. Side note- vehicle was in dealer on 6/30 with flashing Service PHEV light; dealer ran code and returned with DTC of B273C-00 (Digital Crash Input). Dealer stated that vehicle is going into a “limp mode” due to 95B software update, and that there is not a fix, and other vehicles are at dealership unable to repair. When asked for advice what I should do, the response was “ do not take a long road trip”. I drove approx 60 miles since and the vehicle went into solid limp mode. Being evaluated at dealership currently.
Steering, Power train, Electrical system, Jun 11, 2025
In January work related to recall 95B was performed on the Jeep. The next day the issues started with a warning light indicating the Hybrid System needed service. The Jeep has been in repair for this issue 6 times and over 56 days with no resolution. It is currently in for repair. A buy back request was made but both FCA and the arbitrators indicate it is not a safety concern. There are safety concerns related to the Warning light as it appears to impact electrical communications in the vehicle. Repair notes indicate the communication issues. Also, power steering has stopped working and the engine has died while driving causing a rapid deceleration. Multiple users are reporting the same issues or additional impact related to the Hybrid warning light that started after 95B work.
Power train, Electrical system, Engine, Jun 9, 2025
Last week I was driving 70MPH on the highway when suddenly I got the red wrench icon with the message "Service Hybrid Electrical System" on the dashboard. After about 7 seconds I then got a "Put foot on brake and press start" message on the screen - while still going 70MPH on the highway. At that point the car died. I had no power - the accelerator pedal did nothing. Luckily, I was able to pull over to the shoulder and stop. Then I did what it said and pressed the brake + start button. The car came back to life, but I didn't have the full hybrid system - I only had gas - the car was not using any electrical power as the battery level remained constant and did not drop as I drove. I continued for another 20 minutes where I stopped for lunch. When I returned to the car it started up normally and continued to run normally after that. This is the 3rd of 4th time the red wrench icon with the Service Hybrid system warning coming up, but on the previous times the message went away after about 5 seconds and the car drove normally. This is the only time that it caused the car to completely die on my while on the highway. Apparently, this has been happening to a *lot* of people after Jeep issued a software update to address the 95b recall last year. Many owners are now afraid to drive their Jeep 4xe for fear of it suddenly dying on the highway at high speeds.
Power train, Electrical system, Engine, Jun 4, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? When driving down a busy road, the car completely stalled with loss of power steering, unable to accelerate or brake, power completely lost in car with all safety lights illuminated on the dashboard. Eventually brakes returned, able to stop car. Unable to restart and loss of power for windows. After several attempts, restarted car with warning lights still present- moved to side of Road. Currently at dealer for inspection- stated that problem was "digital crash input code failure" and that there is not a fix for this at this time. How was your safety or the safety of others put at risk? Car stalled with complete loss of control in the middle of traffic, while accelerating at approximately 15-25 mph. This could have caused an accident, but luckily did not. However, car was stalled in traffic for about 30 mins and unable to move car at all- blocking traffic on busy street. If happened on highway, could have been much worse and also had the potential to cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was confirmed by dealer, and said that there is "no fix". According to them, all recalls have been fixed in this vehicle prior to incident and should have fixed this problem by replacing the battery. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been inspected by both dealership service and Chrysler/ Stellantis engineers. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was 1 warning light message about "EV system hybrid control" needs service, but disappeared after 30 seconds and this appeared about 1 week prior to incident.
Power train, Electrical system, Other or unspecified, May 18, 2025
My car was showing a "service hybrid system" warning light in the months of April and May 2025 intermittantly along with a slight loss of power. I took it to the dealership and was told its a software issue but it's fine. Stellantis is aware of this issue but there is no fix. I brought it back a week later with the same concerns and reading the document the dealership gave me - the 95B recall fix apparently crashed communication modules with my ORC. I expressed safety concerns. The dealership once again cleared codes and told me it was safe to drive. One week later on May 8, 2025, I was driving home from work. Without warning, the car locked up and went limp in the middle of the road. I went from 35mph to 0mph without seconds. I luckily was not rear ended. The dealership opened up another case with STAR. I have since gotten rid of the car due to continuous recalls and issues. I did not feel safe in this car and I feared for myself as well as others on the road. I am only taking the time to report this because there is no fix, my dealership repeadily gave the car back to me (in the notes, it was to be returned to me on 5/12 with no fix), and others are having the same issue.
Power train, Electrical system, Engine, May 14, 2025
While the vehicle is in operation, and without warning, it loses all motive power and coasts to a stop. A warning message is displayed on dash: “Service Hybrid Electric Vehicle System.” The vehicle must be turned off then back on before motive power is restored. This is an extreme safety issue, if it were to occur at highway speeds amidst traffic, the likelihood of serious accident is high. Jeep dealer service says this is a known issue with many Jeep 4xe vehicles right now and no fix is known. This event has reoccurred more than 4 times. The most recent was 5/9/25.
Power train, Electrical system, Fuel/propulsion system, Apr 29, 2025
Once a week or so, the vehicle will experience motive power loss while driving. Typically, it's for 3 or 4 seconds and is accompanied by a blinking red "Service Hybrid Electric Vehicle System" warning light on the dashboard. This is very dangerous because for those 3 or 4 seconds, the vehicle will not accelerate/maintain speed. I've had the vehicle at the dealership for the same reason multiple times. The dealership has tried to identify the root cause but so far has not been successful.
Steering, Power train, Engine, Apr 20, 2025
I've had issues with this jeep grand cherokee 4xe randomly shutting down on the highway at speeds between 65-75 mph. The service engine and transmission lights come on and the vehicle itself dies out and will power on but will not start for about 10-15 minutes afterwards. This is the fourth time I've had the issue and the dealership can not pin point a reason/fix for the car suddenly stopping. This last time the power steering went out as well these issues have almost caused several accidents . The dealership just clears the codes after saying the can not replicate the problems I'm having and gives the car back. I've gotten to the point now after almost being rear ended trying to clear the vehicle that I no longer feel safe driving it not only for myself but the other drivers around me a car with a little over 20,000 miles should not be having these issues consistently.
Power train, Mar 7, 2025
We opened a warranty service case #92312434 yesterdday because case #91655707 was closed prematurely while our vehicle is still in disrepair. Our 2022 Grand Cherokee has been to Lithia Jeep of Reno for warranty service on seven occasions since October 29th, spanning 89 days, for a vibration issue which remains unresolved as of today. The manufacturer is in material breach of 49 U.S. Code § 30120 and refuses to offer a replacement or repurchase despite prima facie evidence of failure to repair within a reasonable time (defined as 60 days).
Power train, Engine, Fuel/propulsion system, Jan 30, 2025
I was driving in hybrid mode at approximately 50 mph gently accelerating up a gentle hill. All of a sudden, the vehicle lost a significant amount of its motive power and experienced a significant shudder. The power delivery to the vehicle was significantly reduced for 2-3 seconds, puting myself and family at significant risk. The red service hybrid system light lit up on the dashboard and blinked for approximately 5 seconds. The vehicle then returned to normal operation. I took the vehicle to the Jeep dealership the next day and they were not able to find any associated error codes or replicate the issue.
Power train, Electrical system, Jan 15, 2025
On 12/28/24 we dropped the vehicle off for a check engine light issue + the 95B recall fix. It was discharged on 12/31/24. On 1/9/25 the vehicle lost all power while flashing the red wrech lightning bolt symbol. I had to coast to a stop (I had been exiting the interstate) and had to drive into a pile of recently plowed snow to avoid being rear ended. The vehicle put on the parking brake and the engine had shut off. I turned on the engine after a few moments and it worked fine and I was able to drive it straight to the dealership (2 miles away.) They kept the vehicle for 2 days and could not get the issue to happen again, however they said they re-did the 95B recall and seemed confused about it having been done a few weeks prior. Today on 1/15/25 while driving on the interstate at about 65mph the issue happened again and I had to quickly pull off on the shoulder. The dealership told me to record the issue, but that's impossible while trying to steer it with zero power on the interstate. The same lights flashed (red wrench lightning bolt) and it shut down. Upon restarting it worked as expected. I do not feel safe driving it anymore. The dealership cannot find the issue and I don't want my kids in the vehicle on the off chance I cannot get over, or someone is driving offensivly around me. I am in fear of my life for driving this vehicle so much so that I am considering buying a different car today and letting this one sit until my lease is up. There are no other warning lights at this time on my panel. I will be taking the vehicle back to the service department this afternoon.
Power train, Nov 2, 2024
Dealer and Jeep have refused to provide a reasonable effort and make reasonable accommodations to address the 95B recall. Parking the vehicle outside endangers my neighborhood as we live near a national forest.
Power train, Electrical system, Oct 26, 2024
The battery was recalled due to fire risk, but FSA indicated no repairs is available, and advised driver not to charge the car, and not to park it near any structural. I contacted (1) dealer (2) Chrysler capital (3) Jeep customer service. No body can provide any solution for this matter. I would like to have my leased car returned and get compensated for the months that I have already pre-paid (20 months left).
Power train, Equipment, Sep 17, 2024
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the roadway and turned off and restarted the vehicle and the computer was reset. The vehicle was driven to the destination. In addition, the radio screen displayed a black screen. The contact stated that the radio had been replaced by the dealer three times; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Power train, Fuel/propulsion system, Sep 6, 2024
The vehicle has intermittent issues whereby it will flash several icons (a Turtle, lightning bolt) and send a error message about throttling, then completely shut down during operation. This has been ongoing since a few months after I received the vehicle. During shut down, the vehicle's power is completely unresponsive, I cannot use gas power to drive the car, it simply becomes unresponsive and non-operational. These shut downs have occurred while idling at traffic lights, while driving at low speeds on residential roads and, the past 4 experienced shut downs, on the highway. [XXX] ; [XXX] MA, [XXX], and [XXX]). These shut downs have occurred with my 7-year old in the car, causing a significant safety risk to everyone in the vehicle. The dealer has received several reports from me (which they will not document), and it has been in for repair on a minimum of 5 occasions. Each time, with one exception, the service team tells me "the codes are gone" and they can't do anything. On one occasion, the care shut down on [XXX] and I drove immediately to the dealership, whereby they reported the issued as related to the "MAP" and fixed. It is not. The car has been recalled for this exact issue, and went in for the repair, which did not fix it. The safety risk of this vehicle is far beyond acceptable, my family is at risk every time I need to drive it. I should be able to have safe use of the car I have paid a significant amount of money for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Jul 11, 2024
For our 2022 Jeep Grand Cherokee 4Xe: Vehicle failed to accelerate. The engine would kind of rev but no forward motion. This occurred after driving approximately 2 miles from my house. i had just made a right turn at a busy intersection and driven approximately 100 yards when the car would not accelerate. This occurred on a very busy street. Luckily, I was able to coast to the side of the road. After shutting the car off and starting it again, it was able to again accelerate. This was scary as my wife and daughter were in the car. It has not yet been reproduced by a dealer. There were no warning lights or messages. This seems familiar to a recall that is issued for same year Jeep Wrangler 4Xe models.
Power train, Jun 20, 2024
Bought vehicle from Joe Machens Chrysler, Columbia, MO. [XXX]. The net day after a long drive out of town, the owner put vehicle in reverse to leave home and there was an issue. The vehicle sounded like it had “run over a metal garbage can.” It vibrated the floorboard as well. It happens only when the car is in reverse. It happens immediately when you try to back up. It is available for inspection on request. Safety is not an issue, the dealer could not reproduce the sound (owner left vehicle at dealer overnight. It was only inspected by the car dealer. There were no warning signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Electrical system, Engine, Jun 19, 2024
There have now been at least three incidents where the accelerator is pressed and the vehicle does not respond for an extended period of time, then overreacts and launches the vehicle forward unpredictably. Most recently, leaving a parking lot, I pressed the accelerator gently as I normally would, the vehicle just rolled down to the road, no power. As oncoming traffic was coming (now about 5 seconds later), I pressed the pedal further, almost to the floor, the engine engaged and launched the car forward. This has happened in traffic circles, and produces a delay long enough for other drivers to sound their horn, as my vehicle refuses to move for at least 3-5 seconds. This has resulted in many close calls when oncoming traffic is coming and my vehicle will not move as it should - and this type of incident occurs unpredictably.
Power train, Jun 13, 2024
Engine got really loud but idled would got shift out of 1st gear. Happened why accelerating after stopping. Traffic was moving at 45 -55 miles past me. And I was unable to pull over. I got to the next red light. Put the vehicle in park then back into drive and was able to drive to the closest dealer. They found no trouble codes when plugging into the computer. The vehicle has not been inspected by a mechanic or scheduled . I am waiting for an appointment confirmation in July. Not warning lights are messages display on the dash when the problem occurs. The loud engine and failure to shift into gear are the only symptoms
Power train, Vehicle speed control, Dec 4, 2023
It is easy, when driving in automatic mode, to accidently touch one of the paddle shifters. In doing so, the automatic transmission disengages, and the transmission suddenly switches to control by the paddle shifters. If the driver is unaware of this, the vehicle can lose motive power if the gear then in effect is no longer fitting for the vehicles speed and the engine's RPM. I recently took the vehicle in for service of this issue because my wife had experienced this while driving on Interstate 95, in Maryland. The vehicle stopped responding to the accelerator, so she pulled onto the shoulder, put the vehicle in park and turned it off. When she turned it back on, it was back in automatic mode, and she was able to resume driving. The technician and service manager advised that when this occurs, the vehicle can be returned to automatic mode by pulling the right paddle forward. That information does not appear in the vehicle manual, or on the Jeep website. The technician and service manager also advised that there is no way to disable the paddles to prevent the problem from repeating, Other drivers have experienced this. See [XXX] . I believe it is a serious safety problem. To that point, there is a pending safety recall -- NHTSA 23V- 412 (copy attached) -- that addresses loss of motive power for another reason. Here is the description in the recall notice: The transmission control module and the hybrid control processor on your vehicle [1] may experience loss of communication caused by diagnostic reactions to faults resulting in an engine shut down condition. Engine shut down may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning. The sudden enabling of the paddle shifter and resulting loss of motive power is also a safety issue that needs prompt attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Aug 1, 2023
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after driving the vehicle for approximately one hour, there was a knocking sound coming from the front of the vehicle. A knocking sound was heard while depressing the brake pedal. The contact stated that the sound ceased after shifting to park. The cause of the failure was not yet determined. The contact stated that the failure had occurred after a computer update was performed as part of a Service Campaign. No additional information was available. The failure mileage was 10,000.
Power train, May 30, 2023
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at 64 MPH, the vehicle failed to accelerate then the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 22,000.
Power train, Fuel/propulsion system, Apr 7, 2023
RE: 2022 Jeep Grand Cherokee 4Xe (hybrid) This complaint involves a well-known defect and malfunction endemic to the Jeep Wrangler 4Xe with the identical powertrain and software, and a well-documented recall of the Jeep Wrangler, but for some reason, does not yet extend to the Grand Cherokee 4Xe model for identical symptoms and malfunction behavior. The associated recall for the Wrangler is NHTSA campaign number: 22V865000. FCA US, LLC’s number for this recall ZB7, however the Grand Cherokee with the identical powertrain-- has yet to be recalled, however has the same defective issues. This is brand new off-the-showroom 2022 Grand Cherokee 4Xe, and the malfunctioning behavior began within the first 10 days-- at 179 miles (3/4 tank of fuel), with the vehicle going into the FORM (Fuel/Oil Refresh Mode), depriving the vehicle of electric mode or electric assist. The vehicle message stated: "Electric Mode Temporarily Unavailable - Fuel & Oil Refresh in Progress" Other dangerous symptoms and malfunctions associated with the defective/malfunctioning software have occurred: (a) A single instance of a "limp-home" mode (25 mph max on a main thoroughfare), and; (b) several instances of failure of the transmission to shift into a higher gear-- causing the engine to over-rev (over max redline RPM) to maintain a highway speed). At 331 miles, the vehicle was refueled for the first time, and the FORM warning message disappeared with the fresh refuel, however the vehicle hasn't been driven enough to determine of the transmission issues were resolved with the refuel. Nonetheless, the FORM was a malfunction that occurred at 3/4 tank with only 179 miles on the vehicle, and the other malfunctions are presumed to be associated with the primary defect. The video of the "shift malfunction" incidents can be viewed on Google photos: https://photos.app.goo.gl/EMqaZ5ZotkVgu6UJ7 and https://photos.app.goo.gl/LYPytX73fzj9JRq3A
Power train, Engine, Mar 29, 2023
Having less than 3K miles in the odometer, the engine started to develop valve train noise that worsens as the engine gets hotter, taken to the dealership to check on the concern plus no start, had the battery replaced after staying 3 weeks in the dealership, supposedly the noise was normal, took it to another dealership as the first one left a few things not fixed, once again i was told the noise was normal, The noise started to get louder as miles were being put on the car, people would ask if the car was a diesel powered one, even the service advisor of the dealership were the car remains asked me if the engine was diesel when she heard the noise. At idling speed the engine is not running smoothly you can hear cylinders misfiring on the exhaust, oil temp remains over 240 when driven, 245 just by pressing the gas to pass a car, oil pressure at idling speed has gone lower as time goes by reaching at times 28 psi. Noise varies when the engine switches in between 8 cyl or 4 cyl mode, in 4 cyl mode the whole car vibrates really bad and loud until you hit the gas to get the engine out of the 4 cyl mode. Service engine light came on once at idling speed when the idling speed became erratic. Engine stalled once. Car in the dealership since Jan 23 2023, was called exactly one month later to pick it up as per they report everything was ok, asked to try another one with the same engine mine has so i could hear the "normal" noise, they had none to check, the shop foreman went on a test ride with me to confirm the issue and then he acknowledged that the noise was weird, so i was asked to leave it, two months already went by and so far no word on the issue, the car has not being further diagnosed by the 'ENGINE EXPERT" will have to go through the lemon law as they just don't say a word or give me options. Grand Cherokee Summit reserve 5.7 Hemi engine. as of today 3/29/2023 still not diagnosed