2022 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 370 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2022 reports, 14 involved a crash. 7 people were injured.
What owners report most often
Recalls and investigations
Suspension, rear, springs, coil springsSep 1, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Campaign 26V562000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Campaign 26V413000 on NHTSA.gov
Air bags, air bag/restraint control module, softwareMay 21, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Delayed air bag deployment during a crash increases the risk of injury.
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Campaign 26V328000 on NHTSA.gov
Suspension, rear, springs, coil springsJan 29, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Campaign 26V051000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Electrical system, propulsion systemSep 4, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Campaign 25V576000 on NHTSA.gov
Equipment, electrical, infotainment, video (touch)screen/monitor/unitFeb 13, 2025
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Campaign 25V083000 on NHTSA.gov
Air bags, side/windowNov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
An air bag that does not deploy during a crash increases the risk of injury.
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Campaign 24V897000 on NHTSA.gov
Back over prevention, sensing system, cameraJun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Campaign 24V436000 on NHTSA.gov
Back over prevention, sensing system, cameraApr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Campaign 24V289000 on NHTSA.gov
Suspension, front, control arm, upper ball jointFeb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
A loss of vehicle control increases the risk of a crash.
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Campaign 24V132000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemFeb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign 24V111000 on NHTSA.gov
Back over prevention, display functionAug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Campaign 23V577000 on NHTSA.gov
Representative owner complaints
370 reports, newest first.
Structure, Sep 24, 2024
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 - 70 MPH, there was a message that the driver’s side front headlight sensor had failed. The vehicle was taken to a body shop where the contact was informed that the driver’s and passenger’s side bumper bracket clips had slightly detached and was protruding outwardly at high speeds. The contact was able to push the clips and bumpers inwardly; however, the bumper and the clips failed to remain secured. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer was informed of the failure. The failure mileage was 58,900.
Power train, Equipment, Sep 17, 2024
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the roadway and turned off and restarted the vehicle and the computer was reset. The vehicle was driven to the destination. In addition, the radio screen displayed a black screen. The contact stated that the radio had been replaced by the dealer three times; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Power train, Fuel/propulsion system, Sep 6, 2024
The vehicle has intermittent issues whereby it will flash several icons (a Turtle, lightning bolt) and send a error message about throttling, then completely shut down during operation. This has been ongoing since a few months after I received the vehicle. During shut down, the vehicle's power is completely unresponsive, I cannot use gas power to drive the car, it simply becomes unresponsive and non-operational. These shut downs have occurred while idling at traffic lights, while driving at low speeds on residential roads and, the past 4 experienced shut downs, on the highway. [XXX] ; [XXX] MA, [XXX], and [XXX]). These shut downs have occurred with my 7-year old in the car, causing a significant safety risk to everyone in the vehicle. The dealer has received several reports from me (which they will not document), and it has been in for repair on a minimum of 5 occasions. Each time, with one exception, the service team tells me "the codes are gone" and they can't do anything. On one occasion, the care shut down on [XXX] and I drove immediately to the dealership, whereby they reported the issued as related to the "MAP" and fixed. It is not. The car has been recalled for this exact issue, and went in for the repair, which did not fix it. The safety risk of this vehicle is far beyond acceptable, my family is at risk every time I need to drive it. I should be able to have safe use of the car I have paid a significant amount of money for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forward collision avoidance, Aug 26, 2024
While traveling/driving with the ADAS on, the brakes slam on detecting a front end impact. The dash board disappears and the word BRAKE in all red capital lettering with a very loud beeping coming through the speakers happens. The first time it happened was in Oct of 2023 and has happened every time I travel using the ADAS. I have made an appt every time I’ve gotten back to town after traveling to have it looked at. #1 I’ve been told they can’t find a problem with it, #2 It’s been recalibrated 3 times and the service manager even asked for my permission to take my vehicle to his personal home for the weekend so that he could follow the FCA guidelines after it was recalibrated because it had to sit for a time period before it was drove. My Jeep App can show the history of its location. While traveling home the weekend of April 26, 2024 the brakes slammed on 3 times simultaneously causing all traffic behind me to lock up their brakes. Had I gotten hit I would’ve become a human pin ball across 3 lanes of Interstate 80/90. When I pulled off on the side of road so did the vehicle who almost hit me, I was so shook up I was in tears #3 I got told to not use the feature since I knew there was a problem, #4 I asked if there was something they could install to record what’s going on #5 they finally installed an “In flight recording module” the time before I drove home but upon return saying it recorded information but that they don’t know the reason why it’s doing it or how to fix it. I’ve never received a single invoice from the dealership when I’ve taken it in for this EVER!!!! I’ve only been told they have “Star cases” on it and that is enough to prove its a “buy back or lemon”, the last message I received from a Service Rep at the dealership was from Jul 25, 2024 about seeking a buy back. I sent a message today (Aug 25, 2024) asking for a plan or solution to this problem. I’ve heard nothing yet again from anyone!!!!!! I’m beyond frustrated!!!!!!!!!
Engine, Aug 11, 2024
Engine making thwomping sound on passenger side, only after 30 miles of driving. Must be in gear - D or R. 27k miles Jeep Grand Cherokee L Engine mounts suspected. No inspection yet because it's near impossible to recreate in a 'shop' environment. My dealer requires leaving the car for a week and they drive it for five minutes. That is not enough to get this to happen. We believe it has to do with TSB - 09-015-22 On the Jeep Forums [XXX] ), a LOT of people have this same problem.The issue is, you have to drive the vehicle about 30 miles before it appears. This is consistent with all users on the forum as well. Of course this makes it VERY difficult to pin down and near impossible to get a warranty fix since they cannot recreate it. In the TSB it mentions "If the symptom/condition is present and the mounts are not NIK AG or newer, proceed..." This means they know the old mounts are faulty by admission, yet no recall. Clearly everyone is running into this or will. Poor design, should be a recall on these parts - Engine mount. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Engine, Fuel/propulsion system, Aug 7, 2024, crash
Vehicle surged forward with out touching the gas.
Back over prevention, Forward collision avoidance, Aug 6, 2024
A service was scheduled to repair the rear view camera visibility in which the dealership failed to complete. The recall repair performed did not fix the situation. The rear view camera still shows up as a blue screen as well as the parksense sensors not working at all. This is a huge safety issue as nothing is shown when backing up and no sensors work. This problem occurred randomly while starting the vehicle and has not worked since then.
Suspension, Aug 1, 2024
While driving my car on the interstate and main highways, it started wobbling back and forth worsening as it was driven further. The main body of the car began swaying left to right while still driving in a straight line. As we noticed it, luckily there was a Jeep dealership at the next exit on the interstate, so we took it straight to them and the senior mechanic stated he had "never seen anything like it" how there were multiple breaks in the metal connecting the passenger side rear knuckle joints without a known impact to the site of damage on the car, he stated "something like that should have never broken by itself without you hitting something". Nothing was or has ever been hit in this car, this piece of equipment failed on its own and put several people's life in danger, the wheel could have very well come off and caused a crash at interstate speeds of up to 75mph (the local speed limit) and surely would have caused multiple fatalities as there were multiple passengers. The vehicle has been inspected by the team at Blue Ribbon Chrysler Jeep Dodge Ram in Sallisaw, Oklahoma and is being repaired there, and the available broken parts will be returned to me when the repairs are completed as evidence. There were no notices or warnings from the system alerting us of any issue with the suspension or any other malfunction in the car. This is a very dangerous issue if there are multiple other cars that have had this issue.
Steering, Suspension, Jul 24, 2024
The front suspension rattles and clunks constantly as if there is loose linkage or ball joints going bad. It is happening at every speed and is worse when it is hot outside. I am concerned that something is loose and will result in a loss of control. The dealer has been unable to find the source of the loud clunking noise but says everything looks ok.
Equipment, Jul 20, 2024
I bought a LS2 motorcycle Helmet in a local shop on 06/26/24 to be a passenger on a motorcycle ride. While removing the lining and installing a communication system I discovered the foam was cracked on the posterior area of the helmet. The edges of the polystyrene were uneven. The local shop has a NO return NO exchange policy for helmets. I returned the very next day and showed the findings to the salesperson. The helmet was broken, and I did not feel safe to use it. They took the helmet. On 07/20/24 I picked up a replacement helmet. Same brand. The salesperson stated that they contacted the manufacture company and the manufacture company concluded that I broke the helmet trying to forcefully remove the polystyrene foam, which I did not. I know the integrity of the helmet is what makes it safe. The salesperson handled me the replacement helmet and stated that she personally reviewed the helmet, and it was intact. I did not review the helmet at the shop with her before I left. After I left the shop, I checked the helmet and found the same crack on the posterior part of the foam. This time the crack does not compromise the edges of the polystyrene, like the crack on the first helmet. The safety of the helmet may not be compromised in terms of absorbing deceleration forces, but I do not feel safe to use it. I bought a different brand helmet online. The foam is not intact in 2 new helmets. I have the replacement helmet for inspection and photos of the first helmet. My safety would have been at risk if I did not remove the lining to install the communication system. I am concerned that it could be a problem in the manufacturing or shipping and handling of this product and maybe others will never know that they are using a defective product. The crack was exactly on the same area on both helmets. I sent a message to the US Distibution company.
Visibility/wiper, Jul 11, 2024
While defrosting my windshield, only the passenger side was defrosting. Both sides were set to the same temperature. I spoke to a manager at a Jeep dealer and he said his wife has the same vehicle and it also does this.
Power train, Jul 11, 2024
For our 2022 Jeep Grand Cherokee 4Xe: Vehicle failed to accelerate. The engine would kind of rev but no forward motion. This occurred after driving approximately 2 miles from my house. i had just made a right turn at a busy intersection and driven approximately 100 yards when the car would not accelerate. This occurred on a very busy street. Luckily, I was able to coast to the side of the road. After shutting the car off and starting it again, it was able to again accelerate. This was scary as my wife and daughter were in the car. It has not yet been reproduced by a dealer. There were no warning lights or messages. This seems familiar to a recall that is issued for same year Jeep Wrangler 4Xe models.
Suspension, Other or unspecified, Jul 11, 2024
we have reported to the dealer multiple instances of noises (crunching and low thuds) and 'thumping' felt through floor boards coming from what appears to be front passenger side. Dealer installed right from sway bar end link as well as subsequently perform NHTSA mandatory recall repairs on Front Upper Control Arm to Steering Knuckle Pinch Bolt. After each 'repair' the problem appears to be getting worse (additionally we had the experience of the 'Sway Bar Disconnect Unavailable' light coming on while driving on a paved surface without having depressed the Sway-Bar button). We brought the vehicle into the Dealer again and one of the Service Managers came for a ride and confirmed our complaints. After a day of looking the Dealer stated that they are going to replace parts previously installed as they may have been defective. Parts are on order but we are concerned for our safety in continuing to drive the vehicle, due not only the sounds we are hearing / feeling but after having researched complaints online (as there are many folks having similar experiences, it appears that Chrysler / Jeep still have more work to do on the safe operation of the vehicle . thank you
Forward collision avoidance, Jul 6, 2024
While passing through an intersection the AEB brought the vehicle to a full stop despite no forward traffic or obstructions. Warning system lights lights for other systems (traction control, airbags, etc.) lit up in the dash. A vehicle traveling behind nearly collided in light of the unwarranted braking. After coming to a complete stop the vehicle released the brake on its own and shut off the other system warning lights. Normal operation ensued.
Power train, Jun 20, 2024
Bought vehicle from Joe Machens Chrysler, Columbia, MO. [XXX]. The net day after a long drive out of town, the owner put vehicle in reverse to leave home and there was an issue. The vehicle sounded like it had “run over a metal garbage can.” It vibrated the floorboard as well. It happens only when the car is in reverse. It happens immediately when you try to back up. It is available for inspection on request. Safety is not an issue, the dealer could not reproduce the sound (owner left vehicle at dealer overnight. It was only inspected by the car dealer. There were no warning signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Electrical system, Engine, Jun 19, 2024
There have now been at least three incidents where the accelerator is pressed and the vehicle does not respond for an extended period of time, then overreacts and launches the vehicle forward unpredictably. Most recently, leaving a parking lot, I pressed the accelerator gently as I normally would, the vehicle just rolled down to the road, no power. As oncoming traffic was coming (now about 5 seconds later), I pressed the pedal further, almost to the floor, the engine engaged and launched the car forward. This has happened in traffic circles, and produces a delay long enough for other drivers to sound their horn, as my vehicle refuses to move for at least 3-5 seconds. This has resulted in many close calls when oncoming traffic is coming and my vehicle will not move as it should - and this type of incident occurs unpredictably.
Power train, Jun 13, 2024
Engine got really loud but idled would got shift out of 1st gear. Happened why accelerating after stopping. Traffic was moving at 45 -55 miles past me. And I was unable to pull over. I got to the next red light. Put the vehicle in park then back into drive and was able to drive to the closest dealer. They found no trouble codes when plugging into the computer. The vehicle has not been inspected by a mechanic or scheduled . I am waiting for an appointment confirmation in July. Not warning lights are messages display on the dash when the problem occurs. The loud engine and failure to shift into gear are the only symptoms
Electrical system, Lane departure, Back over prevention, Jun 6, 2024
My vehicles electrical system has completely stopped working due to a software update that Jeep is applying to their vehicles. For some reason my vehicle is not up for recall for this issue.
Forward collision avoidance, May 25, 2024
While making a protected left turn at a traffic control signal, with oncoming traffic also turning left at the same time, the automatic emergency braking engaged. I was unable to override the AEB, and the vehicle came to a sudden, complete stop halfway through the turn. The vehicle behind almost impacted my vehicle due to the erroneous braking.
Steering, Suspension, May 22, 2024
The contact's wife owns a 2022 Jeep Grand Cherokee. The contact's wife received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the part to do the recall repair was not available. The local dealer was made aware of the issue but stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Suspension, May 16, 2024
My vehicle has an open recall (NHTSA Recall Number24V-132) which the car manufacturer has failed to remedy. I contacted them 2 times and each time they told me that part is unavailable and will contact me when ready. The first contact was March 22, 2024 when I took the vehicle for another recall. I have yet to hear from them.
Vehicle speed control, Other or unspecified, Engine, Apr 27, 2024
Vehicle immediately accelerated as I was attempting to pull out of the house garage. I pressed hard on the breaks to halt it. I then returned the gear knob to park (“P”) mode. I tried again to place the gear knob on drive and the vehicle started raving on high as if it was about to take off at full speed. I waited for a few minutes while it was on park “P” mode, with the engine still idling, and placed it in reverse “R” mode to return into the garage and the same thing happened in reverse mode. It jumped back in full speed when I gradually released the brakes. Engine was raving extremely high. I decided to shut it off and schedule an appointment with the dealership for a vehicle inspection. As is, not certain if it might do the same while out on the street driving it. Vehicle just had a recall inspection done on 4/20/2024. This is the first time the engine has done such.
Electrical system, Service brakes, Forward collision avoidance, Apr 24, 2024
Today was the second time the AEB engaged while I was driving with no apparent reason. The first was in Nov 2023 while driving on the interstate at about 70 mph. The AEB engaged, slamming the car to an almost stop, alarm blared for a moment and then the car continued operating with no apparent codes or warning lights. Today it did it again while traveling about 30 mph. I was slowing down to turn into a drive. I was still headed straight with no cars around and the AEB engaged, slamming the car to a full stop, with the alarm and the dash flashing something in red. The car then drove off fine with no warning lights or indicators on the dash. I cannot reproduce the AEB reponse. In response to the first occurrence, the dealer “flashed” the software last year. I intend to take it in tomorrow for the reoccurrence. I believe it to be a safety issue not only in that my back hurts terribly from the whiplash of a stop as sudden as hitting a wall, but because had there been a car behind me on either occasion, it is almost certain they would have had to make a dramatic and dangerous swerve to avoid it or rear ended me.
Steering, Apr 15, 2024
See attached document for complaint
Steering, Suspension, Apr 15, 2024
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.