2024 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 242 owner complaints filed for this model year. This is the 22nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2024 reports, 10 involved a crash. 2 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Tires, pressure monitoring and regulating systemsSep 1, 2026
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Campaign 26V559000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Campaign 26V413000 on NHTSA.gov
Air bags, air bag/restraint control module, softwareMay 21, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Delayed air bag deployment during a crash increases the risk of injury.
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Campaign 26V328000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Electrical system, propulsion systemSep 4, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Campaign 25V576000 on NHTSA.gov
Seats, mid/rear assembly, head restraintJul 17, 2025
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Campaign 25V472000 on NHTSA.gov
Back over prevention, softwareDec 19, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Campaign 24V944000 on NHTSA.gov
Engine and engine cooling, cooling system, radiator assemblyDec 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Campaign 24V926000 on NHTSA.gov
Air bags, side/windowNov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
An air bag that does not deploy during a crash increases the risk of injury.
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Campaign 24V897000 on NHTSA.gov
Electrical system, instrument panel, speedometer/odometerNov 19, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Driving without knowing the vehicle's actual speed increases the risk of a crash.
Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Campaign 24V872000 on NHTSA.gov
Child seat, vehicle tether anchorAug 8, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
A child that is not properly restrained during a crash can have an increased risk of injury.
Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Campaign 24V586000 on NHTSA.gov
Air bags, frontalMay 16, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Campaign 24V346000 on NHTSA.gov
Back over prevention, sensing system, cameraApr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Campaign 24V289000 on NHTSA.gov
Steering, linkages, knuckle, spindle, armFeb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
A loss of vehicle control increases the risk of a crash.
Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Campaign 24V131000 on NHTSA.gov
Exterior lighting, headlightsFeb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Campaign 24V130000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemFeb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign 24V111000 on NHTSA.gov
Representative owner complaints
242 reports, newest first.
Fuel/propulsion system, Dec 10, 2025
My Jeep Cherokee 4xe is under an open safety recall for a high-voltage battery defect that can cause a fire while the vehicle is parked, charging, or driving. The manufacturer’s instructions require owners to NOT charge the battery and to NOT park the vehicle indoors or near structures. This makes the vehicle unsafe to store or operate. Stellantis has no remedy or repair timeline available. When I contacted Stellantis, they refused to escalate the case or provide assistance. The vehicle poses a serious fire hazard, and I am unable to use it for its intended purpose. I am requesting NHTSA review due to the severity of the safety risk and lack of remedy.
Electrical system, Dec 10, 2025
Complaint Summary: 2024 Jeep Grand Cherokee 4xe — Battery fire risk recall, instructed not to charge the vehicle, not to park near structures, and no repair available. Description: My 2024 Jeep Grand Cherokee 4xe is under multiple safety recalls, including a serious battery fire risk. Jeep is telling owners not to charge the battery, not to park the vehicle near structures or anything that could catch fire, and that there is no repair available. This removes the primary functionality of the vehicle and creates a significant safety hazard. My wife is currently pregnant, and we are extremely concerned about the risk of a vehicle fire at our home. We have spent thousands of dollars on this vehicle, and it cannot be used as intended or stored safely. I am requesting NHTSA to investigate and hold the manufacturer accountable for providing an immediate resolution.
Forward collision avoidance, Dec 9, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving at an undisclosed speed and approaching a stopped vehicle, the Forward Collision Avoidance: Automatic Emergency Braking system failed to engage, and the driver needed to depress the brake pedal at the last minute to stop the vehicle. The contact performed a test of the automatic emergency braking system. The contact stated that while two individuals were holding a beige sheet, the contact drove towards the sheet at 70 MPH, and the Forward Collision Avoidance: Automatic Emergency Braking system failed to engage while the vehicle was near the sheet, and the vehicle struck the sheet. The contact then drove towards the sheet at 6 MPH and struck the sheet, then the Forward Collision Avoidance: Automatic Emergency Braking beeping sound engaged. The vehicle was taken to the dealer to be diagnosed, and the contact provided the recording of the Forward Collision Avoidance: Automatic Emergency Braking system failure to engage as needed; however, the contact was informed that no failure was found. The Service Director at the dealer informed the contact that the engineers for the manufacturer stated that the vehicle was functioning as designed. The manufacturer called the contact and offered monetary compensation to keep the vehicle; however, the contact declined the compensation and requested a trade or buy back assistance. The vehicle was not diagnosed or repaired. The dealer offered to trade the vehicle for a 2025 Jeep Grand Cherokee. The contact test drove the vehicle with a staff member from the dealer inside the vehicle, and the vehicle experienced the same failure. The failure mileage was approximately 200.
Electrical system, Engine, Dec 9, 2025
I am leasing this vehicle for 3 more years. This vehicle has been nothing but trouble since day 1. Last winter it stopped running on the interstate during a blizzard and I had to coast in traffic to the side of the highway. They have come out with more recalls stating the batteries can catch on fire and the engine can catch on fire with no remedy to fix them. I can't plug it in, even though it's an EV. And they're saying to park outside away from structures. It is the middle of winter right now. I shouldn't have to park outside. I don't feel safe in this vehicle. If no fix, they should be replacing these vehicles with no penalties.
Forward collision avoidance, Dec 7, 2025
My 2024 Jeep Grand Cherokee 4xe (VIN: [XXX] ) has experienced repeated safety-related failures. With only 3,169 miles, the vehicle became inoperable shortly after purchase and remained at a Florida dealership for 9 months waiting for parts. The hybrid battery and related components were replaced. After picking up the vehicle, while driving from Florida to North Carolina on [XXX], the Check Engine light came back on. A cooling system failure was diagnosed, which caused critical safety systems to stop functioning: the forward collision warning sensor, radar, and driver-assistance features all became disabled. A technician also discovered that a component requiring nine bolts was fastened with only two, indicating improper repair or assembly and creating a serious safety hazard. I brought the vehicle to AutoStar CDJR in Hendersonville, NC, where additional issues were documented: rattling/thumping noise under the vehicle at highway speeds, wind noise entering through the front windshield, and the Check Engine light still on. The advisor noted in writing that the vehicle had been in the Florida dealership for nine months and now shows new faults. As of December 7, 2025, the vehicle is again in the repair shop. I no longer feel safe driving it. The repeated failures of the hybrid/electrical system, cooling system, and critical safety sensors, along with evidence of improper assembly, represent a significant safety risk. I request that NHTSA investigate these defects, as they appear to indicate a broader safety issue with this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Other or unspecified, Engine, Dec 7, 2025
I am filing a complaint regarding my 2024 Jeep Grand Cherokee 4xe, which currently has a high-voltage battery fire-risk recall with no remedy available. This recall states the vehicle should not be parked in garages or near structures due to fire risk. This makes the vehicle unsafe to use as intended. My vehicle has also experienced four total recalls, repeated check-engine warnings, and it was in the service department recently (within the last week) with no mention of the battery recall and no resolution for the ongoing issues. I have attempted to contact my dealership (Fred Beans Chrysler Dodge Jeep Ram, Doylestown, PA) and the General Manager but have received no response for over a week regarding options for a safe loaner vehicle or next steps. The lack of remedy, the safety risk of fire, the inability to safely park or charge the vehicle, and the dealership’s failure to respond place my family at risk and leave the vehicle effectively unusable. I am requesting NHTSA’s assistance in documenting and escalating this unresolved and hazardous situation.
Electrical system, Engine, Fuel/propulsion system, Dec 6, 2025
Vehicle is subject to Recalls 68C (Fire Risk) and 78C (Loss of Propulsion). Manufacturer states remedy is 'Not Yet Available.' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the electric propulsion I am paying for. The vehicle presents an immediate fire hazard and risk of catastrophic engine failure on public roads.
Electrical system, Other or unspecified, Fuel/propulsion system, Dec 5, 2025
Recall 25V-741 (Manufacturer Recall 68C) affects my 2024 Jeep Grand Cherokee 4xe. The recall notice states that, due to potential high-voltage battery cell separator damage, the vehicle may catch fire even when powered off. Jeep instructs owners not to charge the vehicle and not to park inside garages or near structures. There is no remedy available, and Jeep has stated that remedy identification may not occur until Q1 2026, with additional delays expected for parts and repairs. As a result of these instructions, I am unable to store the vehicle safely at my home, since my residence only has attached garage parking. My workplace garage has also prohibited these recalled vehicles from entering due to fire risk. The vehicle is currently kept at the dealership because it cannot be safely stored. Jeep’s interim support is insufficient. They offer only $60/day rental reimbursement, which does not cover a comparable vehicle, and only $50 per rental period in taxes, leaving owners with significant out-of-pocket costs while their leased vehicles cannot be used for an extended period. This places owners in the position of either paying significant out-of-pocket expenses for an unsuitable rental vehicle, or continuing to park, store, or charge their vehicles in ways that contradict Jeep’s fire-risk guidance. While the recall is not labeled as a “stop drive,” the instructions functionally prevent safe use or storage of the vehicle. I am reporting this because the current interim guidance and lack of remedy create ongoing fire risk and practical safety issues for owners with no safe place to store the vehicle and no adequate interim solution.
Lane departure, Dec 5, 2025
The Active Lane Management {ALM} disengages and will not come back on unless you shut the car off. Took to dealer. Showed him picture of problem. Dealer could not get it to do it and said there were no fault codes showing. It has done this numerous times.
Electrical system, Engine, Dec 4, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving 50 MPH, the vehicle lost motive power. The driver was able to pull over to the side of the road. There was no warning light illuminated. The driver was able to restart the vehicle after approximately 30 minutes, and the driver resumed driving. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine), and related the failure to the recalls; however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where an unknown software update was performed, and the contact was advised not to use the hybrid system of the vehicle. Additionally, the contact stated that the vehicle failed to start intermittently, made abnormal clicking sounds, and was glitching. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was 16,000.
Electrical system, Dec 3, 2025
The vehicle has been inspected by the dealership, and they confirmed they cannot repair recalls 68C, 73C, or 78C because the manufacturer has not provided any remedy or parts. No warning lamps appeared before the recall, but the vehicle is now classified as a fire risk and cannot be charged. The dealership is holding the vehicle because they cannot safely release it back to me due to the high-voltage battery safety hazard. Stellantis has failed to offer any repair timeline, and I believe this is a serious safety issue requiring NHTSA intervention.
Vehicle speed control, Other or unspecified, Service brakes, Dec 3, 2025
I just recently purchased my vehicle through Mears Mazda locally in Lubbock, TX. At first i did not notice how unsafe it drove due to the recalls. The more i drive the vehicle i notice it feels like there is a resistance in braking or slowing down and getting stuck in certain gears when i am going at a lower speed below 20 mph. It causes concern for me if i am driving in a bigger city or in a traffic jam as this could possibly cause a major accident if a malfunction occurs with the vehicle causing me to cause a multiple vehicle collision on a highway or street. I did ask the dealership prior to signing " Are there any issues known with this model type of Jeep or recalls?" They simply stated no. I have told them that since i had just recently signed my paperwork Friday and trading in my prior vehicle would it be possible to reverse everything, he stated no. I do not know the laws in Texas or if there is an alternate route i can go about this due to it being a safety issue. When I've contacted Jeep there is yet a remedy to fix this issue.
Engine, Fuel/propulsion system, Dec 2, 2025
I purchased a used 2024 Jeep Grand Cherokee 4xe (approx. 64,000 miles) from EIDE Chrysler in Waite Park, MN on 9/30/2025. On the initial drive home, a “Service 4WD” warning appeared. Before I could return for the axle repair, a Check Engine Light for the hybrid system also appeared. After purchase, I also began experiencing exhaust fumes entering the cabin, which is a health and fire concern. At the time of sale, the dealership provided two contradictory recall printouts for the only recall they disclosed—one stated a remedy was available and one stated no remedy was available. I was verbally told the recall had been repaired. This was inaccurate. After the sale, I discovered that my vehicle now has two open NHTSA safety recalls, both with no available remedies: • 25V741 – High-voltage battery fire-risk recall (federal stop-sale order applies). • 25V766 – Engine contamination recall that may cause engine damage or failure. These recalls did not exist at the time of purchase, but the dealership never notified me when they were issued. Stellantis only notified me of one recall; I had to discover the second by checking my VIN on NHTSA’s site. The drivetrain warning, hybrid-system fault, and exhaust fumes occurred despite very low mileage after purchase. The vehicle currently has multiple unresolved safety defects, including fire risk and potential engine failure, and cannot be repaired due to lack of available remedies. I have opened a case with Jeep/Stellantis (Case #: 94881053). I am reporting these issues because the combination of drivetrain malfunction, hybrid-system warning, cabin exhaust fumes, and two unrepaired safety recalls poses a significant risk to occupants and other drivers.
Electrical system, Dec 2, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact called two local dealers about the recall repair and was advised that the part for the recall repair was not yet available. The contact stated that there was no information of when parts would be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Electrical system, Engine, Dec 2, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine) and 25V741000 (Electrical System); however, parts to do the recall repairs were not yet available. The local dealer was contacted, and the dealer confirmed that parts were still unavailable. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Engine, Dec 2, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the RPM became elevated. The contact drove the vehicle to the shoulder of the road. The contact then turned off the vehicle. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started. In addition, the contact stated that the failure occurred once while attempting to drive forward from a stop light. The vehicle was taken to the dealer however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that due to the failure, the vehicle was unsafe to drive. The contact stated that the vehicle was purchased to transport an elderly parent. The contact stated that the failure began one month after the vehicle was purchased, and the vehicle should not have been sold because of the unrepaired recall. In addition, the contact stated that the dealer had declined to schedule an appointment to service the vehicle, and the contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the parts for the recall repair were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.
Electrical system, Fuel/propulsion system, Dec 1, 2025
on 11/28/2025, I received recall notice 68C/NHTSA 25V-741, from FCA US LLC. The recall affects my 2024 Jeep Grand Cherokee 4Xe, PIH. The recall states that the vehicle is at risk of catching fire, due to damage that may occur to the high voltage battery, during normal vehicle operation, and that there are no remedies for this condition currently available. In addition, owners are advised to refrain from... 1. Recharging the vehicle 2. Parking near structures 3. Parking near other vehicles Unfortunately, I don't live near an open field, so numbers 2 and 3 are nearly implossible. I contacted the FCE recall hotline today, and was told that someone from their "safe parking and rental car" team would be contacting me. This vehicle is leased through Stellantis motors. I want a simple termination of my lease immediately, so my wife will again be able to drive her car, safely transport our grandson, and park safely in our driveway. Any assistance you can provide would be greatly appreciated. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/propulsion system, Dec 1, 2025
Vehicle: 2024 Jeep Grand Cherokee 4xe Limited Issue Type: Fuel System / Fuel Gauge / EVAP / Hybrid Interaction Safety Concern: Incorrect fuel-level indication, fuel overflow, unreliable range estimation Description of the Problem: The vehicle’s fuel gauge and range indicator have become inaccurate and erratic. The gauge showed about 95 miles remaining, then dropped rapidly to a low-fuel warning. At the gas station, the pump shut off at approximately 8 gallons, even though the vehicle indicated low fuel. When I manually resumed fueling, gasoline immediately overflowed from the filler neck. There was no gasoline smell prior to this event. After driving away from the station, the remaining range increased, then decreased again, fluctuating by about ±10 miles. The fuel gauge and range readings continue to be inconsistent and unreliable. These symptoms began recently and are getting worse. The vehicle is currently being operated in Hybrid mode only due to an existing recall advising not to charge the battery. This issue creates a safety risk because: The fuel gauge may not reflect the true fuel level, Overflow during refueling poses a fire hazard, and EVAP or tank-pressurization malfunction may be occurring. Frequency: Problem has occurred on multiple consecutive refueling attempts. Safety Risk: Fuel overflow, inaccurate gauge, possible stalling or running out of fuel unexpectedly. Dealer: Issue reported; diagnosis pending. No modifications have been made to the vehicle.
Electrical system, Vehicle speed control, Engine, Nov 30, 2025
2024 Jeep Grand Cherokee 4xe — Ongoing Safety Defects With No Available Remedy I am reporting multiple unresolved safety defects on my 2024 Jeep Grand Cherokee 4xe that create a serious and ongoing risk of injury or death. I have contacted Stellantis bi-weekly since May, and my dealership has repeatedly stated they have no available repairs, no recommended remedies, and no ability to take the vehicle in due to outstanding recalls with no fix. I am being forced to operate a vehicle that is not safe to drive. 1. High-Pitch Electrical Hum and Continuous Cooling Fans While Parked/Off When the vehicle is turned off and not plugged in, it continues to emit a high-pitch electrical hum and the cooling fans run almost constantly. This behavior only occurs during charging or thermal management cycles, yet it happens while the vehicle is off, producing an abnormal load and possible electrical malfunction. Dealership confirms the issue but states there is no fix. 2. Instrument Cluster and Infotainment Screens Blacking Out While Driving Both digital displays shut off repeatedly while I am driving — up to 20 times per day. This removes access to critical information such as speed, warning indicators, and hybrid system status. The dealership again states they have no repair guidance from Stellantis and cannot resolve the issue. 3. Air Suspension Malfunctioning Hazardously The air suspension system releases and refills abruptly and uncontrollably. When I start the vehicle, the system rapidly raises and lowers regardless of mode or setting. It cycles continuously even when parked. The dealer acknowledges the behavior but reports no available service procedure or repair bulletin. 4. Sudden Uncommanded Acceleration When Slowing to a Stop (Most Dangerous Issue) When decelerating below 20 mph, the vehicle will suddenly rev to 4,000–6,000 RPM and lurch forward, requiring immediate and forceful braking to prevent collision. This happens in all modes (Hybrid, Electric, and e-Save). T
Electrical system, Engine, Nov 26, 2025
•Battery not charging •“Service Hybrid System” message •Hybrid system malfunction warnings •Repeated system shutdowns or warnings related to propulsion
Electrical system, Nov 25, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Electrical system, Engine, Nov 20, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Electrical system, Engine, Fuel/propulsion system, Nov 19, 2025
THIS HYBRID VEHICLE IS EQUIPPED WITH A BATTERY THAT CAN COMBUST AND CATCH ON FIRE. A REMEDY IS UNAVAILABLE - THE CAR IS A SAFETY PROBLEM TO MY FAMILY SINCE IT CAN NOT BE CHARGED OR HOUSED IN MY GARAGE. THIS CAR WAS LEASED FOR ITS HYBRID OPTIONS FOR MY TRAVEL TO WORK - BASICALLY I AM PAYING FOR A FEATURE I CAN NOT USE. I ALSO WORRY ABOUT MY FAMILY DRIVING IN IT AS WELL. I WAS NEVER INFORMED BY ANY CORRESPONDENCE FROM STELLANTIS REGARDING THIS RECALL - IT WAS DISCOVERED BY MY OWN RESEARCH FROM NEWS ARTICLES. THERE IS NO IMMEDIATE REMEDY AND STELLANTIS REFUSES TO RELEASE ME FROM MY LEASE. THIS PROBLEM WAS CONFIRMED BY THE DEALERSHIP I LEASED THE VEHICLE FROM. THIS SUV IS AVAILABLE FOR INSPECTION AT ANY TIME
Other or unspecified, Fuel/propulsion system, Nov 19, 2025, crash
On 11/1/2025 my 2024 Jeep Grand Cherokee 4xe lost propulsion in a middle of a left turn do to a recall that was sent to me 4 days prior. The jeep completely stopped and caused another person to rear end me. The recall has since been fixed but my damages have not yet been fixed. I was in an accident due to this Jeep recall and I now have damage to my vehicle and a ticket from the police for stopping in the middle of an intersection. I opened a case with jeep customer care 2 weeks ago and haven’t since received ANY update. I need assistance because nobody is taking accountability or fixing anything.
Electrical system, Engine, Nov 19, 2025
These vehicles need to be taken off the road and Stellantis needs to buy them back. 4 recalls all related to fires and/or failure of propulsion at speed that can cause accidents. Now I have 2 more open recalls, one for battery fire risk and another for the gasoline engine fire risk. Both the battery and gas engine systems on this vehicle are not safe enough to drive but there is no available fix for either. If the vehicles are unsafe enough to warrant these safety recalls with no fix then they should not be on the roads and those of us that are stuck with them should have relief from the manufacturer to get rid of them.