2025 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 74 owner complaints filed for this model year. This is the 26th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2025 reports, 8 involved a crash. 8 people were injured.
What owners report most often
Recalls and investigations
Tires, pressure monitoring and regulating systemsSep 1, 2026
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Campaign 26V559000 on NHTSA.gov
Air bags, air bag/restraint control module, softwareMay 21, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Delayed air bag deployment during a crash increases the risk of injury.
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Campaign 26V328000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Electrical system, propulsion systemSep 4, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Campaign 25V576000 on NHTSA.gov
Representative owner complaints: service brakes
6 reports, newest first. Show all
Other or unspecified, Service brakes, Sep 9, 2026
On XXX at approximately 1:32 p.m., I was stopped in a Starbucks drive-through in my 2025 Jeep Grand Cherokee 4xe. The vehicle was completely stopped and my foot was on the brake pedal. Without any intentional acceleration input from me, the vehicle suddenly lurched forward. The movement was significant enough that I initially believed the vehicle behind me had struck my Jeep. I then confirmed that the vehicle behind me had not made contact with my vehicle. Fortunately, I had left sufficient distance between my Jeep and the vehicle in front of me, and no collision occurred. This is the second serious unintended vehicle-control event I have experienced with this vehicle. I previously submitted NHTSA Complaint #XXX after the vehicle unexpectedly applied severe braking while I was driving, without an apparent obstacle or braking input from me. The sudden deceleration in that incident caused the seatbelt restraint to injure my chest. Following the first incident, the Jeep dealership retained the vehicle for approximately one week but was unable to duplicate the condition or determine its cause. I subsequently reported the incident to Stellantis. Stellantis has opened escalated Case #XXX and has now assigned a third-party investigator to inspect the vehicle. I am submitting this additional report because the vehicle has now exhibited two separate unintended vehicle-control events: unexpected severe braking while driving and unexpected forward movement while completely stopped with my foot on the brake. I no longer feel that the vehicle is safe to drive. Vehicle: 2025 Jeep Grand Cherokee 4xe VIN: [XXX] Prior NHTSA Complaint: XXX Stellantis Case: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Service brakes, Sep 8, 2026
2025 Jeep Grand Cherokee with approximately 34,214 miles. The vehicle has an ongoing clicking noise during acceleration and deceleration that has been presented to an authorized Jeep dealership for repair on multiple occasions and remains unresolved. The vehicle was returned to the dealership again on September 4, 2026. The repair order documents “CLICKING NOISE WHEN ACCELERATING AND SLOWING DOWN.” The clicking concern originally began much earlier in the vehicle's life and has continued despite repeated service visits and attempts to diagnose the cause. During this most recent visit, the vehicle also had a red brake warning displayed on the dashboard. The dealership advised me that this warning was related to a computer issue that required a reset. The reset was performed and I was advised that the braking system was functioning properly. The warning has not returned as of the date of this complaint. I am including this only as part of the vehicle's service history. My primary concern is the recurring clicking during acceleration and deceleration. The cause has not been identified or corrected despite repeated warranty service visits. The manufacturer has also been notified of this ongoing issue. I have repeatedly requested that my manufacturer case remain open while the concern remains unresolved, but the case has previously been closed despite those requests. The vehicle remains under the manufacturer's warranty. I am submitting this complaint so that the recurring unresolved condition is formally documented with NHTSA in the event that similar complaints are reported by other owners.
Service brakes, Aug 27, 2026
While driving my 2025 Jeep Grand Cherokee 4xe, the vehicle suddenly and unexpectedly applied the brakes very hard without any braking input from me. There was no apparent obstacle, vehicle, or other condition in front of me that would have required emergency braking. The braking was extremely abrupt and forceful. The sudden deceleration caused my seat belt to lock and restrain me hard enough to cause significant bruising and pain across my chest and reconstructed breasts. I recently underwent a double mastectomy with breast reconstruction, which made the impact and resulting injury particularly concerning. I brought the vehicle to an authorized Jeep dealership immediately following the incident because I am concerned that the vehicle's automatic emergency braking, forward collision warning system, or another braking or electronic system may have malfunctioned. The dealership has now had the vehicle for approximately one week. I have been advised that they have been unable to reproduce the incident or identify a problem that explains why the vehicle unexpectedly applied the brakes. I am extremely concerned about operating the vehicle because the cause of this unintended braking event has not been identified or repaired, and I have no assurance that it will not happen again. An unexpected emergency-braking event at highway speed, in traffic, or with another vehicle traveling closely behind could result in a serious collision or injury. This incident is particularly concerning to me given the other safety-related recalls and issues affecting my Jeep Grand Cherokee 4xe. I am submitting this complaint so NHTSA has a record of the unintended braking event and can determine whether similar incidents have been reported involving this vehicle or its braking/automatic emergency braking systems.
Electrical system, Service brakes, Jun 8, 2026
While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain the cause of the problem, but just blame the towing system. Under the Magnuson-Moss Warranty Act they are required to show proof of the fault.
Electrical system, Service brakes, Oct 13, 2025
Driving on freeway and Service 4WD light came on. Upon reaching destination, parking brake automatically engaged for unknown reason.
Electrical system, Service brakes, Forward collision avoidance, Apr 11, 2025, crash
brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watched as I was rear ended by a pickup going full speed.