2023 Kawasaki ZX400

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 3 owner complaints filed for this model year.

Primary concernElectrical system1 reports · 33% of complaints
Owner complaints3Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Electrical system1
  2. Engine1
  3. Power train1

Recalls and investigations

  1. Electrical system, alternator/generator/regulatorJul 26, 2023

    Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2023 ZX400SPFNL motorcycles. The alternator may fail due to a loose connection between the rotor and crank shaft, causing an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will inspect and tighten the rotor bolt, as necessary, free of charge. Owner notification letters were mailed August 14, 2023. Owners may contact KMC customer service at 1-866-802-9381.

    Campaign 23V515000 on NHTSA.gov

Representative owner complaints: electrical system

1 report, newest first. Show all

  1. Electrical system, Aug 5, 2023

    I was leaving a stop light in road mode. I took off smoothly with no rapid acceleration. I was in second gear and was going roughly 20 mph, when suddenly the bike stalled and the rpms immediately dropped. I was jerked forward but stood on the bike. However, it caused me to drop it on my right side, causing the right side fairings, exhaust pipe, even frame and bar ends to be scratched. I did get injured with a fractured hand. Luckily there was no traffic around and no others were in danger. There was no warning lamps on the dash at the time, and it hasn't happened so far. I have not got the bike checked yet, but definitely plan on it after hearing of the recall.