2020 Keystone Alpine
Problems, recalls and owner-reported issues
Structure is the leading concern among 5 owner complaints filed for this model year. This is the 3rd highest complaint count among 9 Alpine model years with reports.
What owners report most often
Recalls and investigations
Visibility, glass, side/rearJun 12, 2020
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Campaign 20V351000 on NHTSA.gov
Representative owner complaints: equipment
1 report, newest first. Show all
Equipment, Jul 13, 2023
The contact owns a 2020 Keystone Alpine RV. The contact stated that the hydraulic jacks were scraping on the roadway while driving at highway speeds. The contact had taken the RV to the dealer who replaced the driver’s side front jack however, the failure persisted. The contact stated that all the other jacks also experienced the failure. The trailer had not been taken to the dealer. The contact placed an eye bolt with an A-clevis to hold up the jacks until able to get the trailer to the dealer. The dealer was informed of the failure and an upcoming appointment was scheduled. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.