2022 Keystone Arcadia

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1 owner complaints filed for this model year. This is the 2nd highest complaint count among 2 Arcadia model years with reports.

Complaints by model year
  1. 1
Primary concernService brakes1 reports · 100% of complaints
Owner complaints1Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes1
  2. Structure1

Recalls and investigations

  1. StructureMay 26, 2023

    Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.

    A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.

    Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.

    Campaign 23V376000 on NHTSA.gov

  2. Electrical systemMar 31, 2022

    Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

    Loose wiring can cause an electrical arc or short, increasing the risk of fire.

    Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.

    Campaign 22V208000 on NHTSA.gov

  3. Electrical systemMar 11, 2022

    Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

    Inoperable safety alarms increase the risk of injury.

    Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.

    Campaign 22V144000 on NHTSA.gov

  4. TiresNov 8, 2021

    Keystone RV Company (Keystone) is recalling certain Arcadia 3660RL fifth wheel travel trailers. The Federal Identification Label has the incorrect tire size and tire pressure information.

    The incorrect tire pressure information may result in unintentionally over-inflating the tires, increasing the risk of a crash.

    Dealers will replace the Federal Identification Label, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-417.

    Campaign 21V866000 on NHTSA.gov

Representative owner complaints: service brakes

1 report, newest first. Show all

  1. Structure, Service brakes, Jul 13, 2023

    The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.