2015 Keystone Impact
Problems, recalls and owner-reported issues
Structure is the leading concern among 1 owner complaints filed for this model year. This is the 2nd highest complaint count among 2 Impact model years with reports.
What owners report most often
Recalls and investigations
EquipmentNov 22, 2017
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Campaign 17V755000 on NHTSA.gov
EquipmentNov 15, 2016
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
Campaign 16V825000 on NHTSA.gov
Equipment, recreational vehicle/trailerMay 27, 2015
Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
If the room extends while vehicle is in motion, there is an increased risk of a crash.
Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Campaign 15V317000 on NHTSA.gov
Representative owner complaints: other or unspecified
1 report, newest first. Show all
Structure, Other or unspecified, Apr 2, 2018
TL* THE CONTACT OWNS A 2015 KEYSTONE IMPACT. THE CONTACT STATED THAT THE BRACKET THAT HELD THE SLIDE OUT FAILED. FURTHERMORE, THE WALL THAT THE BRACKET WAS ON HAD CAVED INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND BLAMED THE CONTACT FOR NOT KEEPING UP WITH THE MAINTENANCE ON THE VEHICLE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.