2015 Keystone Montana

Problems, recalls and owner-reported issues

Structure is the leading concern among 2 owner complaints filed for this model year. This is the 8th highest complaint count among 9 Montana model years with reports.

Complaints by model year
  1. 2
Primary concernStructure1 reports · 50% of complaints
Owner complaints2Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Structure1
  2. Wheels1

Recalls and investigations

  1. EquipmentNov 22, 2017

    Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

    Campaign 17V755000 on NHTSA.gov

  2. Equipment, recreational vehicle/trailerMay 27, 2015

    Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

    If the room extends while vehicle is in motion, there is an increased risk of a crash.

    Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

    Campaign 15V317000 on NHTSA.gov

  3. Equipment, recreational vehicle/trailerFeb 23, 2015

    Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

    If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

    Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.

    Campaign 15V102000 on NHTSA.gov

Representative owner complaints: structure

1 report, newest first. Show all

  1. Structure, Apr 7, 2015

    TL* THE CONTACT OWNS A 2015 KEYSTONE MONTANA. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE CONNECTING RIVETS TO THE QUAD ENTRY STEPS WERE BENT AND CAUSED THE STEPS TO BECOME UNSTABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT WAS UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V10200 (STRUCTURE). THE FAILURE MILEAGE WAS NOT AVAILABLE.