2016 Keystone Montana
Problems, recalls and owner-reported issues
Tires is the leading concern among 9 owner complaints filed for this model year. This is the highest complaint count among 9 Montana model years with reports.
What owners report most often
Recalls and investigations
EquipmentNov 22, 2017
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Campaign 17V755000 on NHTSA.gov
Representative owner complaints: suspension
1 report, newest first. Show all
Suspension, Dec 2, 2019
I HAVE A 2016 KEYSTONE MONTANA 3402RL 5TH WHEEL AND ENCOUNTERED A SERIOUS SAFETY ISSUE THIS PAST JULY. WHILE TOWING FROM KENTUCKY BACK TO NY, I NOTICED MY REAR AXLE NOT TRACKING PROPERLY IN MY REAR VIEW MIRROR. I PULLED INTO AN INTERSTATE REST STOP AND FOUND THAT THE REAR SPRING BOLT ON THE PASSENGER SIDE REAR AXLE HAD BROKEN. IT WAS REPAIRED TEMPORARILY TO GET ME HOME AND I TOOK IT TO THE DEALER. THEY REPLACED IT WITH THE PROPER PARTS. IT IS A CORRECT TRACK SUSPENSION MANUFACTURED BY LIPPERT. THIS FALL BEFORE PUTTING THE CAMPER AWAY FOR THE WINTER, I CHECKED ALL OF THE BOLTS AND THE ONE THAT WAS JUST REPLACED IN JULY WAS ONLY FINGER TIGHT. THERE IS AN OBVIOUS ISSUE WITH THIS SUSPENSION AND FORTUNATELY, I DIDN'T HAVE ANY ACCIDENTS. I AM CONCERNED WITH WHAT COULD HAPPEN TO THOSE NOT WATCHING THEIR LOADS LIKE I DO. I CONTACTED LIPPERT TWICE AND RECEIVED NO RESPONSE AND HAVE PICTURES OF THE ISSUE. SPEAKING WITH THE MECHANIC WHO ASSISTED ME AT ROAD SIDE SAID THAT HE HAS ABOUT 4 OF THOSE ISSUES EACH WEEK AND HAD ANOTHER CALL FOR THE SAME ISSUE WHILE REPAIRING MINE. CAN YOU PLEASE HELP US AND EVERYONE ELSE WITH THIS SUSPENSION TO GET LIPPERT TO CORRECT THIS? ROADSIDE REPAIRS WERE NECESSARY AND EXTREMELY EXPENSIVE. ATTACHED ARE PHOTOS OF THE DAMAGE AND WHAT IT SHOULD LOOK LIKE. THERE IS NOTHING TO PREVENT THE NUT FROM LOOSENING. IT IS NOT A LOCKING NUT, NOR DOES IT HAVE ANY TYPE OF RETAINER. THANK YOU IN ADVANCE.