2018 Keystone Montana

Problems, recalls and owner-reported issues

Structure is the leading concern among 5 owner complaints filed for this model year. This is the 5th highest complaint count among 9 Montana model years with reports.

Complaints by model year
  1. 5

1 person was injured.

Primary concernStructure5 reports · 100% of complaints
Owner complaints5Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Structure5
  2. Electrical system1
  3. Other or unspecified1

Recalls and investigations

  1. EquipmentFeb 26, 2019

    Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.

    If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.

    Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.

    Campaign 19V129000 on NHTSA.gov

  2. Electrical system, wiring, fuses and circuit breakersMay 14, 2018

    Keystone RV Company (Keystone) is recalling certain 2018 Keystone Montana fifth-wheel trailers. The switch for the slide-out room may not have circuit-protection.

    Without circuit protection, if the slide-out switch wiring shorts to ground, there would be an increased risk of a fire.

    Keystone will notify owners, and dealers will install a inline fuse for that circuit, free of charge. The recall began on June 5, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-320.

    Campaign 18V313000 on NHTSA.gov

  3. EquipmentNov 22, 2017

    Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

    Campaign 17V755000 on NHTSA.gov

Representative owner complaints: electrical system

1 report, newest first. Show all

  1. Electrical system, Structure, Jul 15, 2019

    TL* THE CONTACT OWNS A 2018 KEYSTONE MONTANA. WHILE DRIVING 50 MPH, THE RV SLIDE OUT WAS SLIDING OUT FROM THE BOTTOM, THE SIDE PANEL WAS DETACHING, AND THE WHEEL WELL STARTED TO BEND, FLAP, AND DETACH DUE TO ONE SCREW POPPING OUT. IN ADDITION, THE CONTACT STATED THAT THE GROUND FAULT ELECTRICAL AND AIR CONDITION SYSTEM FAILED. THE CONTACT CALLED RV OUTLET USA DEALER, (LOCATED AT 4170 S BOSTON HWY, RINGGOLD, VA 24586, (434) 799-8721) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: J4703872. THE APPROXIMATE FAILURE MILEAGE WAS 2,282.