2019 Keystone Montana

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1 owner complaints filed for this model year. This is the 9th highest complaint count among 9 Montana model years with reports.

Complaints by model year
  1. 1
Primary concernElectrical system1 reports · 100% of complaints
Owner complaints1Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system1
  2. Structure1

Recalls and investigations

  1. EquipmentFeb 26, 2019

    Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.

    If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.

    Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.

    Campaign 19V129000 on NHTSA.gov

  2. StructureJan 28, 2019

    Keystone RV Company (Keystone) is recalling certain 2019 Montana recreational trailers, models 3855BR and 3854BR. The adjustment bolt for the kitchen slide may be too long, allowing it to make contact with the tire while moving.

    If the adjustment bolt contacts the tire, the tire may fail, increasing the risk of a crash.

    Keystone had notified owners, and dealers will replace the adjustment bolt with a correct length adjustment bolt, and replace the dinette slide room adjustment mechanism, free of charge. The recall began on February 7, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-341.

    Campaign 19V058000 on NHTSA.gov

  3. Suspension, rear, axle, spindleNov 30, 2018

    Keystone RV Company (Keystone) is recalling certain 2019 Keystone Montana recreational trailers. The axles may have defective welds on the spindles, potentially resulting in a spindle and wheel assembly detaching from the axle.

    If the spindle or wheel assembly detaches from the axle, it can affect vehicle handling and increase the risk of a crash.

    Keystone will notify owners, and dealers will inspect the axle tag, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-342.

    Campaign 18V853000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, discNov 6, 2018

    Keystone RV Company (Keystone) is recalling certain 2019 Keystone Montana recreational trailers with the Legacy package. The fasteners that secure the disc brake assembly may fail.

    If the fasteners fail, the trailer would lose all braking ability, increasing the risk of a crash.

    Keystone will notify owners, and dealers will replace the brake disc mounting fasteners, free of charge. The recall began December 19, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-336.

    Campaign 18V785000 on NHTSA.gov

Representative owner complaints: structure

1 report, newest first. Show all

  1. Electrical system, Structure, Dec 3, 2019

    2019 MONTANA 5TH WHEEL. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY COMPLAINTS WITH VEHICLE. *LD THE CONSUMER STATED THERE WERE TWO AWNING BREAKAGES, THE MOLDINGS FELL OUT,THE STAIRS WERE POORLY INSTALLED AND THE CHAIRS FELL APART, THE NAILS IN THE WINDOW STICK OUT. ALSO, THE HEATING/COOLING UNIT, FIREPLACE INSERT, AND TV ALL HAVE ELECTRICAL ISSUES. THE WATER INTAKE HOSE HAD NO PROPER INSULATED FITTINGS, THE AIR CONDITIONER FAILED, THERE WAS POOR FRAME WORK AROUND THE CUPBOARDS, AND THE BEDROOM DOOR WOULD NOT CLOSE. *JS