2021 Keystone Montana

Problems, recalls and owner-reported issues

Structure is the leading concern among 4 owner complaints filed for this model year. This is the 6th highest complaint count among 9 Montana model years with reports.

Complaints by model year
  1. 4
Primary concernStructure2 reports · 50% of complaints
Owner complaints4Filed with NHTSA
Recall relationship2 safety recallsNHTSA campaign records

What owners report most often

  1. Structure2
  2. Equipment1
  3. Other or unspecified1

Recalls and investigations

  1. Equipment, appliance, oven/stove/cooktopMar 27, 2024

    Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

    A circuit board that overheats increases the risk of a fire.

    Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.

    Campaign 24V234000 on NHTSA.gov

  2. Tires, tread/beltFeb 2, 2022

    Keystone RV Company (Keystone) is recalling certain 2021-2022 Raptor and 2021 Montana vehicles equipped with certain Sailun tires, size 235/80R16G. Due to a manufacturing issue, the tires may experience a belt separation.

    Belt separation could lead to loss of vehicle control, increasing the risk of a crash.

    Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-420.

    Campaign 22V048000 on NHTSA.gov

Representative owner complaints: structure

2 reports, newest first. Show all

  1. Structure, Mar 7, 2024

    This unit experienced frame flex or frame failure. This frame was constructed by Lippert and has failed causing broken welds, the body to shift and move causing visible stress cracks in the exterior of the body. The interior incident happened in December of 2022 and repairs were attempted in March 2023 only to happen again. This has resulted in the trailer being unsafe to tow and could cause bodily injury to my family and others on the road.

  2. Structure, Jun 27, 2022

    The contact owns a 2021 Keystone Montana. The contact stated while her husband was towing the RV at 60 MPH, a piece of the awning detached from the RV and was being dragged along the roadway. The driver was able to park on the side of the road to fully detach the awning piece completely. The contact took the RV to the local dealer, where it was diagnosed with needing the awning to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The VIN was not available.