2022 Keystone Montana
Problems, recalls and owner-reported issues
Equipment is the leading concern among 7 owner complaints filed for this model year. This is the 3rd highest complaint count among 9 Montana model years with reports.
Of the 2022 reports, 3 involved a fire.
What owners report most often
Recalls and investigations
Equipment, appliance, oven/stove/cooktopMar 27, 2024
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
A circuit board that overheats increases the risk of a fire.
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Campaign 24V234000 on NHTSA.gov
Equipment, recreational vehicle/trailerAug 9, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
An awning that drops or extends beyond normal operation can increase the risk of injury.
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Campaign 22V604000 on NHTSA.gov
Electrical systemMar 11, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Inoperable safety alarms increase the risk of injury.
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Campaign 22V144000 on NHTSA.gov
Representative owner complaints: structure
1 report, newest first. Show all
Structure, Other or unspecified, Feb 12, 2025
The model is a High County 385 BR and a crack appeared below the front bedroom slide and the slide stopped working correctly. I took the unit to Blue Compass in Katy, Texas and they discussed the issue with Keystone which resulted in the completion of what they called a flex test, basically they measure the distance between a fixed point in the hitch and the lower frame with the unit on ground on its jacks and then lift it on the king pin and make the same measurement, which I'm told needs to be 1/2" max, mine was over 1". So they took body work off to allow inspection of the main structural frame ( supplied by LCi) and aluminum framing and found broken aluminum framing welds, what appears to be cracked structural welds and a cut out on the structural frame which doesn't appear to meet their specification. The quality of the welding is poor at best with lots of undercut, blow holes, lack of fusion, lack of fill, etc, I'm assuming Keystone and LCi operate under self inspection. Keystone initially provided a repair procedure which they told me was NSTB approved, but seems like we have gone beyond this position with the welding to be inspected by LCi on the 10th March. As I've read may cases online about the subject of RV Flex, and Keystone providing a repair procedure which they stated was NSTB approved I'm writing this note to yourselves as I'm thinking the extent of the problem may not have been provided to NSTB when the procedure KSB-210122 V2 was provided to yourselves. I'm writing this note as I'd hate to see one of these units fail on the highway due to the issues I see in the frame of my unit. I can provide pictures on the welds, etc if required, you can email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)