2023 Keystone Montana
Problems, recalls and owner-reported issues
Structure is the leading concern among 6 owner complaints filed for this model year. This is the 4th highest complaint count among 9 Montana model years with reports.
What owners report most often
Recalls and investigations
Equipment, appliance, oven/stove/cooktopMar 27, 2024
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
A circuit board that overheats increases the risk of a fire.
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Campaign 24V234000 on NHTSA.gov
Representative owner complaints: structure
4 reports, newest first. Show all
Structure, Apr 5, 2024
Welds all over the structure continue to break. Multiple cross member welds have failed. Multiple wall stud welds have broken Multiple floor joist welds have broken.
Structure, Other or unspecified, Feb 22, 2024
The frame of the trailer is failing under normal use. After owning the trailer only 3 months we found a broken cross member. It was welded and reinforced under the direction of Keystone. 15 months later we now have 2 more broken cross members as well as several broken welds at the front of the trailer. This is now the second Montana 5th wheel that we have owned with this failure in 2 years.
Structure, Apr 10, 2023
While doing a routine cleaning of the unit, I noticed a nut that was clearly loose. This is a nut that holds the main wall structure to the frame. After further inspection I determined that about 90% of the nuts were not tightened to the proper torque. Some were more than 2 full turns from snug as seen in the pictures. Without these nuts being secure it compromises the entire structure of the vehicle.
Electrical system, Structure, Jan 19, 2023
After only about 2000 miles of driving, it was discovered that a main cross member had broken loose from the frame rails. These cross members help maintain the structural integrity of the trailer. Had this problem gone unchecked, it could have resulted in the trailer falling apart on the road. A certified welder has reinforced the connection and pictures have been sent to the manufacturer.