2020 Keystone Passport
Problems, recalls and owner-reported issues
Equipment is the leading concern among 1 owner complaints filed for this model year. This is the 2nd highest complaint count among 4 Passport model years with reports.
What owners report most often
Recalls and investigations
Equipment, recreational vehicle/trailer, lpg systemsSep 13, 2021
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Campaign 21V708000 on NHTSA.gov
Representative owner complaints: equipment
1 report, newest first. Show all
Equipment, Sep 27, 2022
Awning framing LAG bolts not installed correctly during manufacturing, according to Lippert installation instructions. All LAG bolts were overtorqued, spinning in place & not biting in the side of the RV body, creating a transportation critical safety issue. Removed awning, framing & all hardware to transport RV safely to an RV repair shop. They replaced all LAGS with rivets to ensure safety.