2022 Keystone Passport
Problems, recalls and owner-reported issues
Equipment is the leading concern among 2 owner complaints filed for this model year. This is the highest complaint count among 4 Passport model years with reports.
What owners report most often
Recalls and investigations
Equipment, recreational vehicle/trailerAug 9, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
An awning that drops or extends beyond normal operation can increase the risk of injury.
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Campaign 22V604000 on NHTSA.gov
Electrical systemMar 31, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Campaign 22V208000 on NHTSA.gov
Suspension, multiple axleMar 30, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Passport travel trailers. The trailers were built with the incorrect size axles and tires, which could cause the vehicle to become overloaded.
An overloaded vehicle increases the risk of a crash.
Dealers will replace the axles, tires, and rims, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-429.
Campaign 22V206000 on NHTSA.gov
Trailer hitchesMar 28, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.
Trailer separation from a tow vehicle can increase the risk of a crash or injury.
Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-427.
Campaign 22V195000 on NHTSA.gov
Electrical systemMar 11, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Inoperable safety alarms increase the risk of injury.
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Campaign 22V144000 on NHTSA.gov
Representative owner complaints: structure
1 report, newest first. Show all
Structure, Equipment, Jun 23, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The bolts attaching the lower cable pulleys for the living room slide shear off. The damaged components are still in the wall of my camper. How was your safety or the safety of others put at risk? If they had broken going down the road during the next right hand turn the slide could come out unexpectedly causing collision or roll over of the travel trailer. Has the problem been reproduced or confirmed by a dealer or independent service center? The travel trailer has been repaired on two separate occasions by the authorized selling dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I called the manufacturer to alert them of this issue and they were not interested. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs the pulleys will just burst off the walls. My travel trailer has only been used 6 times since being purchased new.