2019 Keystone Springdale

Problems, recalls and owner-reported issues

Equipment is the leading concern among 2 owner complaints filed for this model year. This is the 3rd highest complaint count among 6 Springdale model years with reports.

Complaints by model year
  1. 2
Primary concernEquipment1 reports · 50% of complaints
Owner complaints2Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Equipment1
  2. Other or unspecified1
  3. Wheels1

Recalls and investigations

  1. Equipment, recreational vehicle/trailer, lpg systemsSep 13, 2021

    Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

    Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

    Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

    Campaign 21V708000 on NHTSA.gov

  2. Power train, axle hubsNov 28, 2018

    Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

    If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

    Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

    Campaign 18V843000 on NHTSA.gov

  3. Suspension, rear, axle, non-powered axle assemblyOct 15, 2018

    Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

    If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

    Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

    Campaign 18V723000 on NHTSA.gov

Representative owner complaints: wheels

1 report, newest first. Show all

  1. Wheels, Equipment, Feb 4, 2022

    2019 KEYSTONE SPRINGDALE. CONSUMER WRITES IN REGARDS TO PROPANE REGULATOR SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS EMITTING HEAVY SMOKE FROM THE WHEEL AREA. THERE WAS ALSO A STRONG PROPANE ODOR EMITTING FORM THE CONTROL VALVE, CAUSING THE CONSUMER TO EXPERIENCE HEADACHE. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK AND BE REFUNDED ANY RELATED CHARGES.