2015 Keystone Sprinter

Problems, recalls and owner-reported issues

Wheels is the leading concern among 1 owner complaints filed for this model year. This is the 4th highest complaint count among 4 Sprinter model years with reports.

Complaints by model year
  1. 1
Primary concernWheels1 reports · 100% of complaints
Owner complaints1Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Wheels1

Recalls and investigations

  1. EquipmentNov 22, 2017

    Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

    Campaign 17V755000 on NHTSA.gov

  2. Equipment, recreational vehicle/trailerMay 27, 2015

    Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

    If the room extends while vehicle is in motion, there is an increased risk of a crash.

    Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

    Campaign 15V317000 on NHTSA.gov

  3. Suspension, rear, axle, non-powered axle assemblyApr 7, 2015

    Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

    If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

    Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

    Campaign 15V207000 on NHTSA.gov

Representative owner complaints: wheels

1 report, newest first. Show all

  1. Wheels, Feb 27, 2019

    TL* THE CONTACT OWNS A 2015 KEYSTONE SPRINTER. WHILE DRIVING, THE REAR WHEELS WERE OUT OF ALIGNMENT AND CAUSED WEAR AND TEAR ON THE TIRES. NORTHSIDE FAMILY RV (1700 N BROADWAY, LEXINGTON, KY 40505, (859) 299-8386) DIAGNOSED THAT A REALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.