2010 Kia Soul
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 135 owner complaints filed for this model year. This is the 12th highest complaint count among 16 Soul model years with reports.
Of the 2010 reports, 23 involved a crash and 15 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsDec 29, 2014
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
Campaign 14V822000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
135 reports, newest first.
Tires, Sep 21, 2015
TL* THE CONTACT OWNS A 2010 KIA SOUL EQUIPPED WITH GENERAL EXCLAIM UHP TIRES, SIZE: 195/50/ZR16. WHILE DRIVING 65 MPH, THE TPMS WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE LOST PRESSURE. THE CONTACT NOTICED BUBBLES ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE FAILURE AND ALSO STATED THAT THERE WERE BUBBLES ON THE INNER SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. THE TIRES WERE REPLACED. THE MANUFACTURER OF THE TIRE WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 70,000 AND THE TIRE FAILURE MILEAGE WAS 1,000.
Electrical system, Service brakes, Aug 19, 2015
I WAS NOTIFIED BY ANOTHER DRIVER THAT NONE OF MY BRAKE LIGHTS WERE LIGHTING UP WHEN I BRAKED. I IMMEDIATELY TOOK MY KIA SOUL TO THE DEALERSHIP AND THEY FOUND A FAULTY BRAKE SWITCH. THIS WAS THE SAME FAULTY BRAKE SWITCH THAT WAS SUBJECT TO A RECALL IN 2013. THIS MEANS THAT THE REPLACED NEW BRAKE SWITCH IS ALSO FAULTY AFTER LESS THAN 2 YEARS OF DRIVING. IT IS A WORRY TO ME THAT KIA COULD BE REPLACING A FAULTY RECALLED PART WITH ANOTHER FAULTY PART, ESPECIALLY ONE THAT HAS MAJOR SAFETY IMPLICATIONS. I WAS ALSO REQUIRED TO PAY FOR THIS REPAIR AND THIS ALSO SEEMS UNFAIR GIVEN THE HISTORY OF THE PARTICULAR PART.
Electrical system, Exterior lighting, Jun 28, 2015
THE VEHICLE'S TURN SIGNALS HAVE STOPPED WORKING FOR OVER 6 MONTHS NOW. IT HAS BEEN TO THE DEALER NUMEROUS TIMES AND EVEN AFTER THE REPAIRS WERE COMPLETED, THE SIGNALS CONTINUE TO NOT WORK. THEY CANNOT SEEM TO FIX IT. IT IS A SAFETY ISSUE WHILE DRIVING AND I AM CONCERNED MY DAUGHTER MAY GET A TICKET OR HAVE AN ACCIDENT BECAUSE OF IT. THE RIGHT TAILLIGHT HAS ALSO BEGAN TO WORK INTERMITTENTLY OVER THE LAST FEW WEEKS.
Electrical system, Wheels, Engine, Mar 19, 2015
TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO WERE UNABLE TO DIAGNOSE THE FAILURE CORRECTLY TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Air bags, Nov 28, 2014, crash
TL* THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE AIR BAGS DEPLOYED AND METAL FRAGMENTS DISCHARGED. THE CONTACT SUSTAINED A SHOULDER CUT THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Equipment, Visibility/wiper, Nov 14, 2014
TL* THE CONTACT OWNS A 2010 KIA SOUL. WHILE OPERATING THE AIR CONDITIONING, THE FRONT DRIVER AND PASSENGER SIDE WINDOWS BECAME FOGGED. ALSO, WHEN USING THE VENT TO DIRECT AIR TO THE FLOOR, CONDENSATION WOULD OCCUR ON THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INDICATED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Other or unspecified, Feb 27, 2014
AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011 WITH 24291 MILES ON IT. AUDIO SYSTEM JUST BLACKED OUT AND DID NOT WORK. DEALERSHIP REPLACED RADIO AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN TRYING TO USE BLUETOOTH AND WHEN RADIO IS TURNED ON. BLUETOOTH DOES NOT WORK AT ALL. LOUD SCRAMBLING SOUND IS CONTINUOUS WITH SOME INTERMITTENT RADIO SOUNDS. I GOOGLED AUDIO PROBLEMS WITH THIS MODEL OF AUTO AND FOUND A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED BY A PERSON IN JULY OF THIS YEAR. PROBLEM TURNED OUT TO BE A FAILED EXTERNAL AMPLIFIER. THERE ALSO WAS ANOTHER PERSON WHO HAD THEIR AUDIO SYSTEM FAIL AT 39,000 MILES. AMPLIFIER WAS NOT COVERED UNDER WARRANTY ON THAT PERSONS VEHICLE AS CAR HAD OVER 36,000 MILES. HE WAS QUOTED A DIAGNOSTIC CHARGE OF $114, A $640 LABOR CHARGE AND A $825 AMP CHARGE. I NOTED IN THE 2013 CONSUMER REPORTS BUYING GUIDE THAT THE 2010 KIA SOUL HAD A MUCH WORSE THAN AVERAGE RATING FOR THE AUDIO SYSTEM. MAYBE THERE SHOULD BE SOME INVESTIGATION DONE ON THIS ISSUE AND POSSIBLY A RECALL GENERATED. I COULD CERTAINLY LIVE WITHOUT A RADIO BUT HAVE AN ISSUE WITH USING MY PHONE WITHOUT THE BLUETOOTH. *DT
Suspension, Power train, Jan 19, 2014
I RECENTLY CAME OUT TO GET INTO MY HUSBANDS KIA TO FIND A FLAT TIRE. WHILE THIS IS NOT AN UNUSUAL EVENT IT WAS EXPENSIVE. I PURCHASED FOUR NEW TIRES, AND HAD THEM MOUNTED. THE MECHANIC MENTIONED THE UNUSUAL WEAR PATTERN ON THE BACK TIRES WHICH I HAD NOTICED AS WELL. THE TIRES WERE WEARING IN THE CENTER AND TO THE INSIDE EDGE OF THE TIRES. HE SUGGESTED THAT I TAKE THE SOUL TO THE DEALERSHIP SINCE THEY WOULD BE ABLE TO ALIGN THE VEHICLE ACCORDING TO THE MANUFACTURERS SPECS. I MADE AN APPOINTMENT FOR THE FOLLOWING MORNING AT THE KIA DEALERSHIP TO DO SO. I HEARD THE MECHANIC SAY TO THE DEPT. MANAGER THAT THE CAR HAD ALREADY BEEN ALIGNED. AFTER A SHORT WAIT PERIOD THE SERVICE DEPARTMENT REPRESENTATIVE CAME BACK TO ME AND SAID THAT THE REAR AXLE HAD SHIFTED TO THE SIDE BY APPROX. 1/2". I ASKED WHEN HE HAD SEEN THIS ON A VEHICLE, AND HE SAID AFTER AN ACCIDENT. I STATED THAT IT HAD NEVER BEEN IN AN ACCIDENT, AND MY HUSBAND PURCHASED IT NEW. THE ESTIMATE FOR THE REPAIR FOR PARTS, LABOR, AND A NEW ALIGNMENT WAS $1090.00. I AM CURRENTLY WAITING FOR KIA CONSUMER AFFAIRS TO RETURN A CALL TO ME ABOUT THE ISSUE. I BELIEVE THIS TO BE A SIGNIFICANT DESIGN FLAW SINCE THE SLIGHTEST AMOUNT OF RAIN/MOISTURE ON THE ROAD CAUSES THE VEHICLE TO HANDLE VERY POORLY AT REDUCED SPEEDS OF 45 MPH. THIS DEFECT HAS NOW COST 852.00 FOR NEW TIRES, AND THEY WILL WEAR OUT IN THE SAME ODD WEAR PATTERN IF I DON'T REPLACE THE REAR AXLE, AND RE-ALIGN THE TIRES THAT I JUST PURCHASED. *TR
Vehicle speed control, Engine, Dec 30, 2013
I OWN A PRE-OWNED 2010 KIA SOUL! WITH APPROXIMATELY 47K MILES, CLEAR TITLE AND NO ACCIDENTS. ON SUNDAY 12/29/13 MY CAR EXPERIENCED SUA (SUDDEN UNINTENDED ACCELERATION). I WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A ROTARY, WHEN MY CAR SUDDENLY ACCELERATED ON ITS OWN. THE RPMS SPIKED UP TO 4000-5000 AND MY CAR LUNGED FORWARD AND THE ENGINE WAS RACING VERY LOUDLY. I HAD TO PUMP THE BRAKES MULTIPLE TIMES TO DECELERATE AND BRING THE CAR TO A COMPLETE STOP. THIS INCIDENT IS NOW THE 4-5TH TIME I HAVE EXPERIENCED SUDDEN ACCELERATION (WITHIN 1 YEAR), USUALLY HAPPENING BETWEEN THE 35-45MPH RANGE. THE CAR WILL ACCELERATE ON ITS OWN (EVEN IF I'VE BEEN AT A COMPLETE STOP, IT WILL JUMP FORWARD WITH RPMS RUNNING ABNORMALLY HIGH) AND I'LL HAVE TO PRESS ON THE BRAKES SIGNIFICANTLY. I BROUGHT THE CAR TO LEV KIA IN FRAMINGHAM MA WHERE THEY RAN A DIAGNOSTIC TEST (12/30/13) AND APPARENTLY FOUND NO RECORDED "TROUBLE CODES" AND SAID THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE AND THERE IS NOTHING THEY CAN DO ABOUT IT IF THEY CANNOT RECREATE THE INCIDENT. WITH SOME MINIMAL RESEARCH ONLINE, I WAS ABLE TO FIND OTHER KIA OWNERS REPORTING THE SAME ISSUE, INCLUDING ANOTHER 2010 KIA SOUL THAT RESULTED IN A SEVERE ACCIDENT DUE TO THE SPEED CONTROL. THIS IS OBVIOUSLY NOT A SECLUDED INCIDENT AND FURTHER RESEARCH MUST BE DONE. I FEEL UNSAFE DRIVING MY KIA SOUL! *TR
Other or unspecified, Dec 2, 2013
AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011. AUDIO SYSTEM JUST BLACKED OUT . DEALERSHIP REPLACED AUDIO SYSTEM AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN RADIO IS TURNED ON AND BLUETOOTH DOES NOT WORK EITHER. GOOGLED AUDIO PROBLEMS REGARDING THIS MODEL OF AUTO WAS FOUND ON A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED BY ANOTHER PERSON IN JULY OF THIS YEAR. THE PROBLEM TURNED OUT TO BE A FAILED EXTERNAL AMPLIFIER. IN DOING SOME FURTHER CHECKING ON THE WEB FOUND THAT ANOTHER PERSON ALSO HAD THEIR AUDIO SYSTEM FAIL AT 39,000 MILES IN 2011. AS AMPLIFIER WAS NOT COVERED AFTER 36,000 MILES HE WAS QUOTED CHARGES OF $114.00 FOR A DIAGNOSTIC EVAL, $640.00 LABOR FOR PUTTING IN A NEW AMP AND $825.00 FOR NEW AMP ITSELF. IN THE 2013 CONSUMER REPORTS BUYING GUIDE THE 2010 KIA SOUL HAS A MUCH WORSE THAN AVERAGE RATING FOR THE AUDIO SYSTEM. MAYBE THERE SHOULD BE SOME INVESTIGATION DONE ON THIS AUDIO ISSUE AND POSSIBLY A RECALL ISSUED. I COULD CERTAINLY LIVE WITHOUT A RADIO BUT HAVE AN ISSUE USING MY PHONE WITHOUT THE BLUETOOTH WHILE DRIVING. THERE SEEMS TO BE QUITE A FEW COMPLAINTS WHEN LOOKING ON THE WEB REGARDING AUDIO PROBLEMS ON THIS YEAR AND MODEL OF VEHICLE. *TR
Seat belts, Service brakes, Jul 8, 2013
TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE MIDDLE REAR SEAT BELT RETRACTOR FAILED AND THE BRAKES MADE A NOISE WHEN DEPRESSED, CAUSING THE BRAKES NOT TO ENGAGE AT A NORMAL STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES HOWEVER, THE DEALER DID NOR PERFORM A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE 95,000.
Power train, Jun 27, 2013
MANUAL CLUTCH DEFECTIVE AT ONLY 13,300 MILES. CHECKED ONLINE, MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH KIA, MANY WITH EVEN LESS MILES. APPARENTLY KIA KNOWS THE CLUTCH IS DEFECTIVE AS THEY HAVE REPLACED SEVERAL (6) OF THE CLUTCHES PARTS IN THE FOLLOWING YEAR'S MODEL BUT THEY REFUSE TO HONOR THEIR WARRANTY BECAUSE THE CLUTCH IS A "WEAR AND TEAR ITEM". I HAVE NEVER HEARD OF A CLUTCH WEARING OUT AT ONLY 13,300 MILES. MY LAST MANUAL VEHICLE (JEEP) HAD 89,000 MILES WHEN TRADED IN AND STILL HAD THE ORIGINAL FACTORY CLUTCH. *TR
Electrical system, Equipment, Apr 23, 2013
THE FACTORY PROVIDED KEYS FOR THE CAR ARE INTEGRATED REMOTE WIRELESS ENTRY KEY FOBS AND CONCEALED IGNITION KEY. TO REVEAL THE KEY, A BUTTON ON THE FOB IS PRESSED AND A SPRING LOADED ARM ROTATES THE KEY OUT OF THE FOB SO IT CAN BE INSERTED INTO THE STEERING COLUMN MOUNTED IGNITION SWITCH. ON THE DAY OF THE INCIDENT, AFTER PARKING THE CAR I WENT TO TURN OFF THE IGNITION BY ROTATING THE KEY FOB COUNTER CLOCKWISE. WHEN I DID THE ARMATURE THAT HOLDS THE KEY SNAPPED OFF LEAVING THE KEY IN THE IGNITION AND THE ENGINE RUNNING. AS ONLY A SMALL PORTION OF THE KEY REMAINED EXPOSED, IT WAS VERY DIFFICULT TO TURN THE ENGINE OFF AND I WAS NOT ABLE TO RESTART THE CAR AS NOT ENOUGH OF THE KEY PROJECTED TO APPLY ROTATIONAL FORCE TO. IT WOULD SEEM THE ABILITY TO TURN OFF THE CAR IN EMERGENCIES IS CRUCIAL TO SAFETY AND I FEEL THERE SHOULD BE A RECALL INVESTIGATION INITIATED. (FILED ON BEHALF OF MY WIFE, [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Nov 3, 2012, crash
IN THE MIDST OF RUSH HOUR TRAFFIC, I HAD TO SUDDENLY STOP. I APPARENTLY DID NOT STOP QUICK ENOUGH AND REAR ENDED THE CAR IN FRONT OF ME. THE AIR BAGS DID NOT DEPLOY. MY LEFT ARM TOOK PART OF THE SHOCK. I WAS TRAVELING ABOUT 40 - 45 MPH. THE FRONT END OF MY CAR COLLAPSED, TO A POINT THAT THE DRIVER SIDE DOOR WOULD NOT FREELY OPEN. AT LEAST TWO OF THE AIRBAG SENSORS SHOULD HAVE BEEN AFFECTED. I HAVE PICTURES. *TR
Visibility, Sep 28, 2012
MY CAR IS 2 YRS OLD IT HAS OVER 15 CHIPS AND CRACKS IN WINDSHIELD. DEALERSHIP WILL NOT REPLACE WINDSHIELD. *TR
Wheels, Service brakes, Sep 24, 2012, fire
DEALERSHIP CHANGED MY BRAKES ON SEPT 18. ON SEPT 19, WHILE DRIVING ON HIGHWAY, ALL FOUR BRAKES ACTIVATED WITHOUT BRAKES BEING PRESSED. VEHICLE DECELERATED FROM 65MPH TO 30 MPH AND DRIVERS SIDE FRONT BRAKE CAUGHT ON FIRE. *TR
Air bags, Sep 2, 2012, crash
2010 KIA SOUL WAS HIT BY PLYMOUTH NEON AS NEON WAS EXITING HIGHWAY I-70 WESTBOUND AT ZUMBEHL RD IN ST CHARLES, MO. NEON FAILED TO EITHER STOP AT RED LIGHT OR YIELD RIGHT OF WAY TO MY KIA SOUL. THE SOUL WAS HIT ON THE RIGHT FRONT COMPLETELY TEARING OFF THE FRONT BUMPER. THE SOUL WAS SPUN COUNTER CLOCKWISE AND HIT A SECOND TIME IN THE RIGHT SIDE REAR PASSENGER DOOR. THE IMPACT SENT THE SOUL ACROSS 2 TRAFFIC LANES AND ACROSS AN APPROXIMATELY 6 INCH HIGH MEDIAN CURB INTO THE PATH OF ONCOMING TRAFFIC. NEITHER THE FRONT AIRBAGS, NOR THE SIDE AIRBAGS DEPLOYED AND THE FRONT PASSENGER IMPACTED THE SIDE INTERIOR CAUSING INJURIES. *TR
Air bags, Jul 25, 2012, crash
WHILE DRIVING ON A RURAL HIGHWAY, MY SON SWERVED TO AVOID A DEER WHICH HAD ENTERED HIS PATH. FAILING TO REGAIN CONTROL OF THE VEHICLE, HE ENTERED A ROADSIDE DITCH WITH A STEEP EMBANKMENT. THE VEHICLE STRUCK THE OPPOSITE SIDE EMBANKMENT ON THE LEFT FRONT QUADRANT WHICH RESULTED IN SEVERE DAMAGE TO THE VEHICLES FRONT END. (THE DAMAGE CAUSED IS NEARLY IDENTICAL TO THE CRASH TEST PROVIDED ON THE IIHS'S WEBSITE IN WHICH THE DRIVERS SIDE AIRBAG DEPLOYED). OUR DRIVERS SIDE AIRBAG FAILED TO DEPLOY. UPON STRIKING THE OPPOSITE EMBANKMENT AND RECEIVING THE FRONT END DAMAGE, THE VEHICLE ROLLED COMPLETELY AT LEAST ONE TIME. (ACCORDING TO THE KIA WEBSITE, THE SIDE/CURTAIN AIRBAGS SHOULD HAVE DEPLOYED), HOWEVER, THAT FAILED TO HAPPEN AS WELL. FORTUNATELY MY SON WAS WEARING HIS SEAT BELT, AND WALKED AWAY WITH MINOR INJURIES. THE VEHICLE WAS PURCHASED DUE TO IT'S SAFETY RATING. NO AIRBAG DEPLOYMENT IN A KIA SOUL FRONT END/ROLLOVER ACCIDENT! *TR
Tires, Jul 24, 2012
TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADD AIR TO THE TIRE, THE VALVE STEM BECAME DETACHED FROM THE WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT THE STEM COULD NOT BE REPLACED WITH OUT REPLACING THE ENTIRE VALVE AND TRANSMITTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOTHING THAT COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS 36,000.
Power train, May 27, 2012
WHEN PUTTING THE VEHICLE INTO REVERSE AND RELEASING THE CLUTCH OUT TO START MOVING THE VEHICLE MAKES A LOUD METALLIC MOANING SOUND. THE TRANSMISSION HAS BEEN REPLACED TWICE AND GETTING READY TO MORE THAN LIKELY BE REPLACED A THIRD TIME. THE ENTIRE TRANSMISSION HAS BEEN REPLACED EACH TIME AND THE PROBLEM KEEPS HAPPENING. THE VEHICLE HAS LESS THAN 19K MILES ON IT NOW, AND KIA NORTH AMERICA HAS BEEN CONTACTED EACH TIME AND THE REGIONAL ADVISOR HAS ALSO BEEN NOTIFIED. THERE IS STILL NO MENTION OF WHAT THE ACTUAL PROBLEM IS WITH THE TRANSMISSION AND THEY ARE BULKING AT BUYING THE CAR BACK OR COMPLETELY REPLACING THE VEHICLE. THE VEHICLE HAS ALSO BEEN HARD TO PUT INTO REVERSE FROM A STAND STILL AT TIMES. *TR
Tires, Apr 19, 2012
TL* THE CONTACT OWNS A 2010 KIA SOUL WITH HANKOOK OPTIMO TIRES H426, LINE SIZE P205/55/R16. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE TIRES DEVELOPED A BULGE ON THE SIDE WALLS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 40,000.
Power train, Feb 22, 2012
SOLID REAR AXLE FAILURE. *TR
Power train, Jan 22, 2012, crash
MY WIFE AND I JUST PURCHASED A USED 2010 KIA SOUL ON 01/21/2012. SHE WAS DRIVING IT TO THE CAR WAS AND AS SHE WAS TRYING TO MAKE HER WAY TO THE ENTRANCE SHE WAS PULLED UP TOO CLOSELY. SHE BACKED UP THEN SHIFTED INTO FIRST GEAR AND AS SHE BEGAN TO DRIVE THE VEHICLE THOUGHT IT WAS STILL IN REVERSE AND BEGAN TO MOVE BACKWARD. SHE THEN PUT THE CAR IN NEUTRAL THEN SHIFTED INTO FIRST AGAIN AND THE SAME PROBLEM OCCURRED, THIS TIME CAUSING HER TO HIT THE PAY BOX FOR THE CAR WASH AND CAUSING DAMAGE TO THE DRIVER SIDE FENDER, MIRROR AND DOOR. *TR
Air bags, Jan 10, 2012, crash
I WAS HIT RIGHT IN FRONT OF THE DRIVER'S SIDE DOOR BY A DRIVER THAT RAN A RED LIGHT GOING ABOUT 40 MPH AND THE IMPACT SPUN MY CAR COMPLETELY AROUND. NOT ONE AIRBAG DEPLOYED! THEN ON APRIL 30, 2011, RIGHT AFTER GETTING MY CAR BACK FROM BEING REPAIRED, MY FRIEND WAS DRIVING IT AND REAR ENDED A CAR THAT SLAMMED ON THEIR BRAKES QUICKLY. NOT ONE AIRBAG DEPLOYED FOR A SECOND CRASH! *TR
Tires, Wheels, Jan 5, 2012
I HAVE MY KIA SOUL 2010 SINCE OCTOBER 2009. APPROXIMATELY IN MARCH 2010 I SAW ONE OF THE FRONT HANKOOK TIRES HAD A BIG BUBBLE. THEN FOR ABOUT 3 MONTHS LATER; ANOTHER TIRE IN THIS CASE A REAR TIRE HAD A BUBBLE TOO. I SPOKE WITH MAINTENANCE DEALER IN PUERTO RICO AND THEY TOLD ME IT WAS ABUSE OF MY PART AND NEED TO REPLACE THEM. IN AUGUST 2010 THE THIRD TIRE; IN FRONT HAD APPEAR WITH A BUBBLE TOO. I AM DRIVING THIS CAR WITH THESE 3 TIRES WITH BUBBLES; I FEAR FOR MY SAFETY AND ONE DAY ONE OF THEM COULD BURST IN THE HIGHWAY AND CAUSE AN ACCIDENT AND LOST MY LIFE. ITS WEIRD A TIRE HAVE THIS PROBLEM. *TR