2010 Kia Soul
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 135 owner complaints filed for this model year. This is the 12th highest complaint count among 16 Soul model years with reports.
Of the 2010 reports, 23 involved a crash and 15 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsDec 29, 2014
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
Campaign 14V822000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
135 reports, newest first.
Interior lighting, Aug 30, 2010, fire
TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING 10 MPH, THE LED LIGHTS INSIDE THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND THE FIRE DEPARTMENT WAS CONTACTED AND DISCONNECTED THE BATTERY . THERE WERE DAMAGES TO THE INSIDE DOOR PANEL AND SPEAKERS. THE VEHICLE WAS TOWED TO A KIA DEALERSHIP WHERE THE DIAGNOSIS STATED THAT THE LIGHT HARNESS WIRES MELTED. THERE WERE REPAIRS TO THE HARNESS AND THEY REPLACED THE LIGHTS UNDER THE WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 600. UPDATED 12/7/10/ *CN
Engine and engine cooling, Structure, Aug 24, 2010, crash, fire
THE 2010 SOUL HAD A MAJOR FAILURE WHEN IT IMPACTED A TREE AT 10 MPH. THERE WERE NO LEAKING FLUIDS, SIGNS OF SMOKE OR FIRE. THE VEHICLE CAUGHT FIRE ROUGHLY 15 MINUTES LATER AND BURNED TOTALLY UP BEFORE FIRE CREWS COULD GET THERE TO PUT IT OUT. THE ORIGIN OF THE FIRE WAS BETWEEN THE ENGINE AND THE FIRE WALL. I FEEL AS THOUGH THE SAFETY BUMPERS THAT ARE REQUIRED BY LAW TO WORK BELLOW THE 15 MPH CONSTRAINT ARE UNDER DESIGNED. *TR
Electrical system, Aug 23, 2010, fire
I PURCHASED A 2010 KIA SOUL, AND 8 DAYS LATER SMOKE STARTED COMING OUT OF THE PASSENGER SIDE DOOR PANEL, DOOR LOCK, AND WINDOW. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP AND THEY TOLD ME THAT IT WAS THE WINDOW MOTOR. THE WINDOW MOTOR WAS UNPLUGGED AND I WAS ALLOWED TO DRIVE IT HOME. THE DEALER SAID THE MOTOR WOULD COME IN THE FOLLOWING DAY BUT I COULD DRIVE IT UNTIL THEN. I DROVE APPROX. 1 MILE DOWN THE ROAD AND SMOKE STARTING POURING OUT OF THE PASSENGER SIDE DOOR PANEL AGAIN. I WAS ABLE TO PULL THE CAR OVER IN A PARKING LOT AND THE SPEAKERS CAUGHT FIRE. THE WHOLE SIDE DOOR PANEL, SPEAKERS, AND CARPET MELTED/FIRE DAMAGE. IT'S BEEN 4 WEEKS AND I AM STILL DRIVING A RENTAL CAR. KIA CORPORATE HAS BEEN CONTACTED AND OFFERED OPTIONS IN REPLACEMENT/COMPENSATION. *TR
Structure, Aug 20, 2010
I HAVE 2010 KIA SOUL THAT I BOUGHT IN APRIL 2009. THE PROBLEM IS THAT IN THE INTERIOR IS VERY EASILY DAMAGED. THE INTERIOR PLASTIC IS OF LOW ENOUGH QUALITY THAT WHEN GETTING IN AND OUT OF THE CAR ONE'S FINGERNAILS CAN CAUSE A SCRATCH. I TAKE CARE OF ALL MY VEHICLES AND ARMOR ALL THE INTERIORS REGULARLY, BUT EVEN THOUGH THE INTERIOR LOOKS LIKE A 20 YEAR OLD CAR. I ALREADY CONTACTED KIA 8 MONTHS AGO AND THEY TOLD ME I WOULD HEAR BACK FROM THEM WITH A SOLUTION FOR THE FIRST RUN SHOULD INTERIOR PROBLEM IN Q1 2010. I HAVE CONTACTED THEM MANY TIMES SINCE THEN AND ALL I HAVE GOTTEN BACK IS THAT THEY HAVE RECEIVED MY COMPLAINT AND ARE WORKING ON A FIX. *TR
Structure, Aug 20, 2010
I PURCHASED A 2010 KIA SOUL ! ON 12/31/2009 AND WITHIN 2 MONTHS I NOTICED 10 -12 PAINT CHIPS ON THE FRONT AND HOOD OF THE CAR. I DRIVE IN A CITY THAT ONLY SEE SOME SNOW AND SOME SALTED. SALTED ROADS SHOULD OF NOT CAUSED THIS MUCH PAINT CHIPPING. I ADDED A PAINT PROTECTION FILM TO THE FRONT OF THE CAR AT A COST OF $587 TO PROTECT MY INVESTMENT. LATER I LEARNED THAT THIS IS A PROBLEM WITH THIS MODEL. CONTACTED KIA CONSUMER AFFAIRS ABOUT THE ISSUE TO AND ASKED TO REGISTER THE COMPLIANT, THEY STATED THEY HAVE NEVER HEARD OF THE ISSUE. I ASKED THEM TO HELP OVER THE COST OF THE PROTECTION SYSTEM, THEY STATED THEY WOULD ONLY DO THAT IF THE DEALER INSTALLED IT, WHICH MY WAS NOT. I WOULD LIKE TO SEE THAT THE PAINT ISSUE IS CORRECTED AND CONPENSATED FOR THE COST I SPENT ON THE PROTECTION FILM. *TR
Seat belts, Aug 20, 2010
I PURCHASE A 2010 KIA SOUL ! ON 12/31/2009. SOON AFTER I NOTICES HOW EASILY THE PILLARS AND PARTS OF THE DOOR PANEL BECAME SCRATCHED AND NICKED BUT THE SEAT BELT. REPORT IT TO KIA USA AND WAS ISSUED A KIA CONSUMER # K1695129 AND WAS INFORMED THAT A FIX WOULD BE COMING IN APRIL THEN IN JUNE. I HAVE HEARD NOTHING FROM KIA SINCE. THE PLASTIC IS VERY SOFT AND CAN EVEN BE DAMAGED BY A FINGER NAIL. I WOULD LIKE THIS SUB-STANDARD PLASTIC TO BE REPLACED. *TR
Service brakes, Hydraulic, Aug 19, 2010
TL* THE CONTACT TEMPORARILY RENTED A 2010 KIA SOUL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS ABNORMALLY SMALL AND HIGH, MAKING IT DIFFICULT FOR THE CONTACT TO DEPRESS THE BRAKE PEDAL WHEN ATTEMPTING TO REVERSE. THE CONTACT STATED THE DESIGN OF THE PEAL CAUSED DANGEROUS DRIVING SITUATIONS BECAUSE HE WOULD HAVE TO LOOK AWAY FROM THE ROADWAY AND LOCATE THE PEDAL. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 8,000.
Steering, Aug 17, 2010, crash
TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 45 MPH DURING RAINY WEATHER. THE VEHICLE SUDDENLY BEGAN TO ABNORMALLY VEER OFF THE ROAD TO THE RIGHT. THE DRIVER CRASHED INTO A TREE. THE DRIVER WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 700.
Steering, Aug 17, 2010
TL* THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 15-20 MPH OFF FROM A SIDE STREET, THE CONTACT APPLIED THE ACCELERATOR AND THE STEERING WHEEL BEGAN TO PULL AWAY FROM HIM. HE STATED THAT HE HAD TO HOLD ON TO THE STEERING WHEEL EXTREMELY HARD TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE WOULD ONLY OCCUR WHEN ATTEMPTING A TURN AND SIMULTANEOUSLY ACCELERATING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER OR LOCAL MECHANIC FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 9,500.
Structure, Aug 16, 2010
THE INSIDE DOOR PANELS ON BOTH SIDES OF THE CAR ARE FULL OF SCRATCHES. THE PLASTIC PANELS SCRATCH TOO EASILY EVEN WITH EXTRA CAREFUL USE, THE PANELS LOOK LIKE THEY ARE 10 YEARS OLD. *TR
Electrical system, Interior lighting, Aug 16, 2010, fire
BRAND NEW KIA SOUL 2010 - LESS THAN 500 MILES. ELECTRICAL FIRE IN THE DOOR PANEL WHILE DRIVING. TOWED TO DEALER, WHO REPLACED DOOR PANEL. LED LIGHT TRANSMITTER IN SPEAKERS SHORTED AND MELTED PLASTIC INSIDE DOOR. RESPONSE FROM KIA (ADVISED BY DEALER) WAS "DON'T LEAVE THE SPEAKER LIGHTS IN ON POSITION. ONLY USE THEM WHEN YOU NEED THEM." THIS WAS THE SECOND SAME INCIDENT THAT THE DEALER HAD THAT WEEK. *TR
Air bags, Aug 16, 2010, crash
2010 KIA SOUL TRAVELING SOUTH ON SC HIGHWAY 905 AT 9:45PM., RURAL HIGHWAY WHEN A VEHICLE PULLED IN FRONT FROM A RIGHT SIDE DIRT ACCESS ROAD. THERE WAS A FRONT END CRASH TO THE KIA SOUL RESULTING IN TOTAL DAMAGE FRONT THE FRONT BUMPER TO THE FRONT DASH BOARD AREA. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE COULD NOT BE DRIVEN AND WAS TOWED. THE SOUTH CAROLINA HIGHWAY PATROL RESPONDED TO THE SCENE AND A REPORT WAS TAKEN. UPDATED IVOQ PICTURES RECEIVED. 08/2/710 *TR
Structure, Aug 8, 2010
2010 KIA SOUL SPECIAL EDITION NUMBER ONE: ALL 4 PASSENGER DOORS HAVE MULTIPLE NICKS AND SCRATCHES ON THEIR INTERIOR, ESPECIALLY THE FRONT DOORS. THE SEATBELTS SCRATCH THE DOORS. THE PLASTIC INNER DOORS ARE TOO SOFT AND MAR TOO EASILY. *TR
Structure, Aug 8, 2010
DEEP SCRATCHES TO PILLARS, DOORS, GLOVE BOX, DASH BOARD AND CENTER CONSOLE DUE TO THE MATERIAL USED IN THE MANUFACTURING OF THE VEHICLES INTERIOR. AT 3000 I BEGAN LETTING MY DEALERSHIP KNOW, THEY SAID THEY HAD NO IDEA, KIA AMERICA INSISTS THEY LET ALL THE DEALERSHIPS KNOW OF THE DEFECT. KIA AMERICA WILL NOT SUBMIT ANYTHING IN WRITING, THEY ONLY GIVE A REFERENCE NUMBER AND SAY THEY ARE WORKING ON THE PROBLEM. THEY HAVE WORKING ON A SOLUTION FOR CLOSE TO TWO YEARS, ENOUGH IS ENOUGH. I CAN'T SELL OR TRADE MY CAR IN BECAUSE I HAVE SUFFERED SUCH A LOSS DUE TO THE DEPRECIATION OF MARKET VALUE. MY INTERIOR LOOKS LIKE IT IS 10 YEARS OLD, I NOTICED THE ISSUE AT 1000MILES AND NOW HAVE 9000MILES AND STILL NO WORD FROM KIA. *TR
Structure, Aug 7, 2010
THE INTERIOR PANELS ARE EASILY SCRATCHED AND THE CAR LOOK LIKE IT IS TEN YEARS OLD AND IT IS BARELY A YEAR OLD. IT HAS AFFECTED THE VALUE AS I WAS TOLD BY A SEPARATE DEALER THAT THE INTERIOR LOOKS "HORRIBLE" I NOTIFIED KIA AND THEY SAID A "FIX" WOULD BE AVAILABLE IN TWO MONTHS AND ALMOST A YEAR LATER KIA HAS NOT FIXED THE PROBLEM. *TR
Structure, Aug 6, 2010
PURCHASED A 2010 KIA SOUL + EXACTLY ONE MONTH AGO, USED WITH 10,000 MILES. THE INTERIOR OF THIS VEHICLE IS OF SUCH LOW QUALITY, IT LOOKS LIKE IT HAS 100,000 MILES ON IT INSTEAD. NOT ONLY IS THE INTERIOR A POOR EXCUSE FOR THE CAR, SO IS THE EXTERIOR PAINT. CHIPS AND PEELING ARE NOT AN UNCOMMON PROBLEM WITH THE KIA SOUL. IN FACT, ALL OF THE SOULS I HAVE SEEN, HAVE HAD SOME SORT OF PAINT DAMAGE, NOT DUE TO DRIVING OR ABUSE, BUT TO THE NEGLECT OF NOT USING HIGH QUALITY PAINTS AND FINISHES TO THE SOUL. ALL IN ALL, THE KIA SOUL IS A FUN CAR, BUT I AM VERY UNSATISFIED WITH THE WORKMANSHIP AND QUALITY OF THE VEHICLE. *TR
Structure, Aug 6, 2010
DOOR SKINS AND PILLARS SCRATCH TOO EASILY. MAJOR SOURCE OF DEEP SCRATCHES IS DUE TO THE MERE TOUCHING OF THE SEAT BELT BEING RETRACTED. OTHER SCRATCHES CAN BE CAUSED BY TOUCHING THESE INTERIOR PARTS. THESE PLASTIC PARTS ARE INFERIOR AND DEFECTIVE AND SHOULD BE REPLACED WITH THE NEWER IMPROVED AND RELEASED REPLACEMENTS. *TR
Visibility, Structure, Aug 5, 2010
MY 2010 KIA SOUL HAS SUCH SEVERE INTERIOR DAMAGE FROM THE SUB-STANDARD MATERIAL THEY USED THAT THE MARKET VALUE HAS DEPRECIATED FAR BEYOND THE NORM. ANY METAL, EVEN PLASTIC THAT TOUCHES THE DOORS (SEAT BELT BUCKLE) PILLARS, CENTER CONSOLE, GLOVE BOX, ETC....BECOMES DAMAGED. THE MATERIAL HAS NO PADDING UNDER IT SO THERE IS NO ABSORPTION AND IT IS "HONEY COMB" DESIGN WHICH WHEN SCRATCHED BREAKS THE "HONEY COMB" WHICH HAS A LIGHT GREY UNDER IT. MY FATHER BOUGHT THE SAME CAR AT THE SAME TIME AND HE TOO HAS THIS PROBLEM. THE CARS SHOWING THIS DAMAGE IMMEDIATELY. THE DEALERSHIP HAS NO WAY OF FIXING IT AND THE MANUFACTURE IS TELLING US TO WAIT FOR THEIR SOLUTION, MANY PEOPLE HAVE BEEN WAITING FOR OVER A YEAR. KIA HAS PUT OTHER 2010 SOULS ON THE LOT WITH COMPLETELY DIFFERENT MATERIAL SO THIS SHOULD BE THE SOLUTION. THEY WILL NOT SEND ME ANYTHING IN WRITING STATING THAT THEY ACKNOWLEDGE THIS PROBLEM THOUGH THEY HAVE GIVEN OUT HUNDREDS, IF NOT THOUSANDS OF REFERENCE # AND TELL EVERYONE THEY ARE WORKING ON THE SOLUTION. I FEEL AS THOUGH THEY ARE WASTING TIME, LETTING TIME LAPSE SO THEY CAN EITHER CLAIM THAT IT IS NORMAL WEAR AND TEAR OR THEY ARE WAITING FOR THE LEMON LAW TIME LIMITS TO EXPIRE. WHAT COMPANY ACKNOWLEDGES A DEFECT BUT WON'T PUT IT IN WRITING? I AM FURIOUS, THIS IS A BRAND NEW CAR AND THERE ARE OTHER ISSUES THAT ARE ALSO PRESENT, LIKE CHIPPING PAINT THAT HAS STARTED TO RUST WITH 6000 MILES ON IT. WE DESERVE CONSUMER PROTECTION. PLEASE CHECK WWW.KIASOULFORUM.COM FOR EVEN GREATER AWARENESS OF THIS VERY PUBLIC ISSUE. REAR VIEW WINDOW SO SMALL AND HIGH IT IS A DANGER. *TR
Steering, Air bags, Aug 2, 2010
I PURCHASED A 2010 KIA SOUL AND HAD IT ABOUT TWO MONTHS WHEN WHILE DRIVING THE STEERING COLUMN CAME OFF. I TOOK PICTURES, AS I HAD NO CONTROL OVER THE WHEELS, I DIDN'T REALIZE IT UNTIL MY CAR WOULDN'T STOP. I KEPT PUSHING DOWN ON THE BRAKES AND THERE WAS SOMETHING IN THE WAY, THAT WAS WHEN I REALIZED IT WAS THE STEERING COLUMN. I CONTACTED KIA 24 HOUR ROADSIDE, THEY TRANSPORTED MY VEHICLE TO UNION CITY KIA, WHERE I FOUND OUT FROM TONY IN THE SERVICE CENTER THAT MY AIRBAG NEEDS TO ALSO BE REPLACED IN THE STEERING WHEEL BECAUSE IT WAS NON FUNCTIONAL. THIS IS DAY THREE, AS THIS HAPPENED DURING THE WEEKEND, I CALLED KIA TODAY ABOUT HAVING A VEHICLE TO STAY MOBILE. I AM STILL WAITING ON A CALL BACK, THOUGH MY VEHICLE IS COVERED UNDER WARRANTY, THEY ARE STATING THAT I CANNOT HAVE A LOANER CAR OR RENTAL REIMBURSEMENT. *TR
Fuel system, Gasoline, Air bags, Jul 31, 2010, crash
WE REAR-ENDED A 2004 EXPEDITION IN OUR 2010 KIA SOUL AT 20MPH. MY WIFE SUSTAINED A "TRAUMATIC BRAIN INJURY" AS A RESULT OF THE AIR BAG WIRING HARNESS BEING CUT IN HALF (BOTH SIDES) BEFORE THE SENSORS WERE ACTIVATED. I HAVE PHOTOS OF THE WIRING HARNESS CUT IN THE ACCIDENT AND THE CAR. MY 39 YEAR OLD WIFE WILL NOW SPEND THE REST OF HER LIFE DISABLED. THIS IS A DANGEROUS CAR. KIA STATES THE AIRBAGS WILL NOT ACTIVATE AT 20MPH. THIS IS NOT A 5 STAR FRONTAL IMPACT DESIGN. THE FUEL SHUT OFF DID NOT ACTIVATE, 'ALL SAFETY FEATURES FAILED'. I DROVE THE CAR 1/4 MILE TO A PARKING LOT AFTER THE WRECK, ONTO A TRAILER LATER THAT DAY, OFF THE TRAILER, BACK ONTO A TRAILER AND OFF AGAIN. THE DEALER TOLD US TO POUND SAND AND CALL KIA IF WE WEREN'T SATISFIED WITH THE VEHICLE SAFETY SYSTEMS. *TR
Vehicle speed control, Jul 29, 2010
TL* THE CONTACT RENTED A 2010 KIA SOUL FROM A LOCAL VEHICLE RENTAL FACILITY. THE CONTACT STATED THE BRAKE PEDAL WAS SET AT AN ANGLE AND WAS ABNORMALLY SMALL. THE ACCELERATOR PEDAL WAS ALSO THE SAME. THE CONTACT STATED ON SEVERAL OCCASIONS, SHE BARELY MISSED A CRASH DUE TO THE ABNORMAL DESIGN OF THE PEDALS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO PROVIDE THE VIN, FAILURE AND CURRENT MILEAGES.
Service brakes, Electric, May 12, 2010, crash
4-8-10 AAA TELLS ME THE REAR BRAKES ARE NOT ENGAGING WHEN THEY CHANGED A FLAT TIRE. I TOOK CAR TO DEALERSHIP TO INSPECT BRAKES AND PATCH TIRE. DEALERSHIP DID NO REPAIRS. 4-26-10 2010 KIA SOUL SE2, BRAKES FAILED TO ENGAGE WHEN CAR AHEAD STOPPED CAUSING MY CAR TO REAR END THAT CAR. SPEED UNDER 15 MPH. $3000 DAMAGE TO MY CAR. SCRATCH TO OTHER CAR. 5-11-10 INDEPENDENT MASTER MECHANIC INSPECTED BRAKES AND THINKS THEY ARE DEFECTIVE AND UNABLE TO BE REPAIRED. ADVISES LEMON LAW APPLICATION STARTED. *TR
Structure, Mar 21, 2010
I HAVE A 2010 KIA SOUL THAT THE INTERIOR DOOR PANELS SCRATCH VERY EASILY. PRIMARY ISSUE COME ABOUT AS A RESULT OF THE SEAT BELT STRIKING THE DOOR AS IT RETRACTS. *TR
Service brakes, Hydraulic, Fuel system, Gasoline, Power train, Mar 2, 2010
TL*THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH. THE TRANSMISSION BEGAN TO SLIP WITHOUT PRIOR WARNING. THE FAILURE CONTINUED DURING THE TRAVEL FOR APPROXIMATELY 800 MILES. IN ADDITION, WHENEVER DISPENSING FUEL INTO THE FUEL TANK; THE FUEL CONTINUOUSLY SPRAYS OUT. ALSO, THERE WAS FAILURE WITH THE BRAKE SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURES. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 800. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000.
Vehicle speed control, Jan 27, 2010
2010 KIA SOUL 5 DOOR WAGON 2.0 L MT 5 SPEED TRANSMISSION THE CAR OVER REVS BETWEEN SHIFTS AND HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR AND AS YOUR BRAKE PEDAL GOES DOWN AT STOPS YOUR FOOT TOUCHES THE FOOT FEED AND CAUSES THE CAR TO REVS UP WHILE STOPPING. I HAVE MADE MANY VISITS TO KIA IN LAKE MANAWA KIA IN COUNCIL BLUFFS, IA AND KIA OF GRAND ISLAND, NE. I HAVE TALKED TO 2 KIA SERVICE REPS AND THEY SAY THAT?S JUST HOW THE CAR IS AND THEY CAN'T DO ANYTHING WITH IT. I TOOK THEM TO BBB ARBITRATION COURT FOR A VEHICLE BUY BACK AND THEY SAID THEY WOULD FIX THE PROBLEM BUT ONLY FIXED ONE THE ROOF DAMAGE FROM ASSEMBLY AND ONE RECALL ON MASTER CYLINDER. THE CAR STILL OVER REVS AND AT STOPS SIGNS THEY HAVE NEVER BEEN ABLE TO FIX IT. THE BRAKES WORRY ME AND THE CAR IS SLIGHTLY DANGEROUS. I THINK KIA SHOULD REPLACE MY CAR OR FIX IT OR BEING THE 5 SPEEDS HAVE THESE BUGS YET IN THE 2010 MODELS THEY SHOULD GET ME INTO A AUTOMATIC THAT DOESN'T HAVE THIS PROBLEM. I HAVE HAD THIS PROBLEM SINCE I BOUGHT THE CAR ON MARCH 17, 2009. I CALLED THEM WITHIN A WEEK OF GETTING THE CAR AND THEY SAID THEY WOULD FIX IT WHEN I CAME IN FOR MY FIRST OIL CHANGE AND THEY SAID THE SERVICE REP WOULD LOOK AT IT. BUT THE REP COULD COME IN FOR 3 MONTH DUE TO AN ACCIDENT HE WAS IN. WHEN HE WAS IN HE SAID THAT?S THE WAY THE CARS WERE BUT I DIDN'T BUY THAT BECAUSE THE CAR IS UNSAFE AND I HAVE BEEN A MECHANIC FOR OVER 50 YRS AND I KNOW THIS ISN'T HOW A CAR SHOULD PERFORM. ALSO THE CAR WAS SO NEW I DIDN'T ALSO BUY THAT?S HOW THEY PERFORM HE DID SAY HE DOESN'T EVEN HAVE A SHOP MANUAL FOR IT YET. PREVIOUSLY I HAD RECOMMEND A KIA TO MY SON AND HE WENT TO WITCHITA,KS KIA AND THEY TOLD HIM YOU DON'T WANT A KIA SOUL 5 SPEED BECAUSE THEY OVER REV BETWEEN SHIFTS. I ALSO RECOMMENDED KIA TO MY DAUGHTER AND BROTHER-IN LAW AND THEY BOUGHT AUTOMATIC TRANSMISSION CARS AND THEY HAVE NO PROBLEMS WITH OVER REVS. AFTER THIS I WILL NEVER RECOMMEND KIA TO ANYONE ELSE AFTER MY PROBLEMS WITH KIA SERVICE.*CW