2013 Kia Soul

Problems, recalls and owner-reported issues

Engine is the leading concern among 662 owner complaints filed for this model year. This is the 4th highest complaint count among 16 Soul model years with reports.

Complaints by model year
  1. 662

Of the 2013 reports, 22 involved a crash and 45 involved a fire. 25 people were injured.

Primary concernEngine283 reports · 43% of complaints
Owner complaints662Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Engine283
  2. Steering151
  3. Service brakes99
  4. Electrical system71
  5. Hydraulic67
  6. Other or unspecified61
  7. Engine and engine cooling44
  8. Fuel/propulsion system27

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023

    Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

    An engine compartment fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

    Campaign 23V652000 on NHTSA.gov

  2. EngineFeb 22, 2019

    Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

    Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

    Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

    Campaign 19V120000 on NHTSA.gov

  3. Structure, body, roof and pillarsDec 29, 2014

    Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

    A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

    Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

    Campaign 14V822000 on NHTSA.gov

Representative owner complaints: engine

303 reports, newest first. Show all

  1. Engine, Apr 30, 2015

    AS I STARTED THE VEHICLE IN THE MORNING I HEARD WHAT SEEM TO BE BELT NOISES. AS I DROVE TO WORK, THE NOISES INCREASED TO THE POINT WHERE THE CAR WAS SHAKING AND DECELERATED. WHEN I ARRIVED AT MY WORKPLACE 5 MILES LATER, THE OIL LIGHT CAME ON. THE CAR WOULD NOT DRIVE PAST 2-5 MPH. I CALLED THE KIA SERVICE AND CAR WAS TOWED TO DEALER. DEALER STATED ENGINE IS NO LONGER USABLE, BUT SO FAR REFUSED TO FIX BECAUSE I DON'T HAVE PROOF OF OIL CHANGES BY A DEALER. *TR

  2. Electrical system, Engine, Mar 13, 2015

    TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE BATTERY WAS CHARGED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 5/4/15*CN UPDATED 11/10/2015*JS

  3. Steering, Electrical system, Engine, Sep 2, 2014

    SUDDEN DECELERATION QUICKLY FOLLOWED BY LOSS OF ALL ELECTRICAL POWER INCLUDING STEERING, BRAKES, COMPLETE ENGINE SHUT-OFF AND DASH INSTRUMENTATION. DEALER FOUND "NO PROBLEM" AND DID NOT REPAIR OR REPLACE IGNITION SWITCH OR ANYTHING ELSE. *TR