2013 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 662 owner complaints filed for this model year. This is the 4th highest complaint count among 16 Soul model years with reports.
Of the 2013 reports, 22 involved a crash and 45 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
Structure, body, roof and pillarsDec 29, 2014
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
Campaign 14V822000 on NHTSA.gov
Representative owner complaints: engine
303 reports, newest first. Show all
Engine and engine cooling, Engine, Jul 16, 2021
The contact owns a 2013 Kia Soul. The contact stated while driving at 75 MPH, the vehicle began to stall. There were no warning lights illuminated. The contact stated she was able to pull to the side of the road, and the vehicle lost power when it was shifted into PARK. The contact stated she was able to restart the vehicle after two attempts however, she heard abnormal knocking sounds coming from the engine. The vehicle was towed to the dealer who informed the contact that the vehicle could not be diagnosed nor repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as it was out of warranty. The vehicle was towed to the residence of the contact's boyfriend. The manufacturer was made aware of the failure and informed the contact that the recall repair for NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) could not be completed on the vehicle because the vehicle did not have an extended warranty. The vehicle was not diagnosed nor repaired. The failure mileage was 87,450.
Engine, Jul 15, 2021, fire
The contact owned a 2013 Kia Soul. The contact stated while her leaseholder was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that there were flames coming from the engine compartment. The fire department was called to the scene and extinguished the fire. The vehicle was destroyed. A fire report was filed. The vehicle was towed away from the scene. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 95,000.
Electrical system, Service brakes, Engine, Jul 6, 2021
My 2013 Kia Soul has been stalling while idle or at red lights. In addition, sometimes it is difficult to start and I have to attempt several times. Lately, once I do start the vehicle and begin to drive, it’s as if the vehicle doesn’t know which gear to maintain. As a result, the car will attempt to “cut off” driving and l literally will have to pull over immediately in attempt to not be hit or run off the road, as the car is practically in neutral by its own choice. Also, the “emergency brake” light is on, even though the emergency brake is not being used.
Engine and engine cooling, Engine, Jun 24, 2021
The contact owns a 2013 Kia Soul. The contact stated while driving at 55 mph, a loud knocking noise was coming from the engine compartment. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the engine needing to be replaced due to metal shavings being found in the oil pan. The vehicle was not repaired. The contact then took the vehicle to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure and informed the contact that they would call him back. The failure mileage was approximately 134,000.
Engine, Jun 16, 2021
The first issue is that the oil light does not come on properly. It would only flicker on occasionally when the oil level began to get low. This is scary to think about not being warned that your car is out of oil and continuing to drive, when the engine could seize. The real issue is that the car is consuming oil. I am going through a quart a week just to keep up. I drive 500-600 miles a week. Kia will tell you that adding oil in-between oil changes is normal. There is nothing normal about having to give it this much. The car is not smoking and the car is not leaking. I had it checked by my mechanic, and they replaced the PCV valve. They said this was a long shot, and the next step would be to replace the engine. The valve replacement did little to help the consumption of oil. I know there are other cars in Kia's offering that have leaked oil into the pistons, I am thinking this could be one of them.
Engine and engine cooling, Engine, Jun 15, 2021
The contact owns a 2013 Kia Soul. The contact stated that there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine had misfired and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but declined the repair due to software update not being updated prior to the failure. The vehicle was included in NHTSA campaign number: 19v120000 (Engine, Engine and Engine Cooling). The failure mileage was 119,784.
Engine, Jun 11, 2021
The contact owns a 2013 Kia Soul. The contact stated while driving at various speeds, there was a knocking sound heard. The vehicle was shaking while accelerating and there was a lag before the vehicle accelerate and then stalled. The vehicle was taken to the dealer and diagnosed that the crankshaft sensor was faulty. The crankshaft sensor was replaced. The failure recurred after the vehicle was repaired. The vehicle was taken back to the dealer and diagnosed with engine failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that they would not cover the cost for the engine replacement and they had already initiated a product improvement campaign by installing the knock sensor detection to the vehicle. The failure mileage was 190,000.
Engine, Jun 5, 2021
My car, KIA SOUL 2013, had problems such as 1.car burned oil a gallon every 500-1000 miles 2.car not accelerating properly 3.check engine light PO420 and there was a recall about catalytic converter so I went to KIA DEALER (DTLA). I expected them to replace the catalytic converter but they just upgraded ECU. A couple months later, my car died in the middle of mountain road. According to a mechanic, one of engine’s pistons not working and suggested me to replace an engine. I did because I need a car for working. My car now still show code PO420. I am afraid that my car will die again from malfunction catalytic converter
Engine, May 30, 2021
Catalytic Converter is failing causing engine and exhaust noise as well as performance issues. Diagnostic code appears when computer diagnostics ran. There is recall for this issue for my year, make, and model, but when I search by vin it states there are no recalls for this vehicle.
Engine and engine cooling, May 27, 2021
2013 Kia Soul. Consumer writes in regards to NHTSA safety recall 19V120. THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE ENGINE NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER AND PISTONS WERE DAMAGED. THE CYLINDERS MISFIRED AND OIL ENTERED THE COMBUSTION CHAMBER.
Engine, May 23, 2021, fire
While driving my car stalled on me. I pulled over to the side of the road and tried to restart the car it finally restarted i drove it to the nearest gas station. It did not over heat but it was smoking. The check engine light came on. I key it sit for awhile then restarted it and was able to drive it home. It was sluggish and would smoke but it was not over heating. I did the car about 2 miles down the road the car started smoking and then caught on fire
Engine, May 2, 2021
METAL SHAVINGS FOUND IN ENGINE AND ROD WENT THRU THE BLOCK. KEEPS OVERHEATING EVEN WHEN SEEN BY 3 DIFFERENT MECHANICS. VALUE 3 WON'T WORK NO MATTER WHAT WE DO TO FIX IT
Engine, Apr 14, 2021
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL HOWEVER, THERE WAS NO EVIDENCE OF A LEAK ON THE GROUND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD TO TOP OFF THE OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OTC SENSOR, FUEL INJECTOR AND PISTON DAMAGE MAY BE CAUSING THE FAILURE. THE CONTACT CALLED SOUTHWEST KIA ' AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Engine, Mar 24, 2021
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT HE BECAME AWARE THAT THE VEHICLE WAS CONSUMING A LARGE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT A QUART OF OIL WAS ADDED EVERY 1,000 MILES. THE CONTACT STATED WHILE DRIVING 45 MPH, THE ENGINE EXPERIENCED A MISFIRE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF ALLIANCE (2010 W. STATE ST, ALLIANCE, OH 44601) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT REPLACED THE SPARK PLUGS AND IGNITION WIRES HOWEVER, THE FAILURE PERSISTED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,954.
Engine, Mar 16, 2021
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND DROVE SLUGGISH. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, APPROXIMATELY 13 MONTHS LATER, THE CATALYTIC CONVERTER HAD FAILED A SECOND TIME AND WAS REPLACED. THE LOCAL DEALER CLASSIC KIA LOCATED AT 2920 N INTERSTATE 35E, CARROLLTON, TX 75007 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2019 UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 119,000.
Engine, Mar 5, 2021
THIS VEHICLE WAS PURCHASED IN MARCH 2020 AND IN JANUARY 2021 STARTED EXPERIENCING STALLING AND SMOKE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DIAGNOSED THE ISSUE AS HAVING BAD GAS. IN FEBRUARY 2021, THE CAR HAD THE SAME ISSUE, STALLED WHILE DRIVING, AND WAS ALSO SMOKING. AFTER TWO WEEKS OF SITTING AT THE DEALERSHIP AND AWAITING THE DIAGNOSIS, THE SERVICE MANAGER AT SOUTHSIDE KIA REPORTED THAT THE ENGINE WOULD NEED TO BE REPLACED AND IT WOULD COST APPROXIMATELY $7700. UPON RESEARCH, KIA HAS RECALLED OVER 300K VEHICLES DUE TO ENGINE STALL AND THE RISK OF CATCHING FIRE. THESE ARE THE SAME ISSUES THAT MY MOM'S CAR IS HAVING, HOWEVER, THE DEALER WILL NOT ENTERTAIN OR PAY THE COST AND RATHER ATTEMPT TO SELL HER ANOTHER CAR. I AM STILL AWAITING THE DOCUMENTED ESTIMATE. I HAVE ONLY SPOKEN TO THE SERVICE ADVISOR ON THE PHONE. MY CONCERN IS THAT THEY WERE AWARE OF THE ENGINE TROUBLE IN JANUARY 2021 AND POTENTIALLY IN MARCH OF 2020 WHEN THEY SOLD THE VEHICLE TO HER. THIS APPEARS TO BE DISHONEST AND THAT KIA'S STAFF TOOK ADVANTAGE OF A SENIOR CITIZEN. THE CAR WAS IN MOTION WHILE STALLING AND SMOKING.
Engine, Mar 4, 2021, fire
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY AN ODOR OF SOMETHING BURNING. THE CONTACT STOPPED THE VEHICLE, AND UPON INSPECTION THE VEHICLE WAS LEAKING OIL FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THE CHECK OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACTS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND TOLD THE CONTACT THAT THE VEHICLE WAS NOT UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
Engine, Mar 2, 2021
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE OXYGEN SENSOR TO BE REPLACED. THE VEHICLE WAS REPAIRED AND EXPERIENCED THE SAME SYMPTOMS 2 YEARS LATER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,781.*DT* CONSUMER STATED IT RECURRED AGAIN.*JB
Power train, Vehicle speed control, Engine, Mar 1, 2021
A COMPLAINT TO KIA CONSUMER AFFAIRS ADDRESSING CONCERNS AND ISSUES WITH MY 2013 KIA SOUL IN DECEMBER 2020. THE COMPLAINT WAS REGARDED TO EXCESSIVE OIL CONSUMPTION, LOW GAS MILEAGE,VEHICLE STALLING AND SHUTTING DOWN COMPLETELY WHILE IN MOTION IN THE HIGHWAY AND FAULTY ENGINE PARTS. I INITIATED A 2ND COMPLAINT ABOUT SAME ISSUES IN JANUARY 2021. PRIOR TO ALL THIS IN 2019 KIA HAD A RECALL FOR ECU IN WHICH I STRONGLY THINK IS THE ONSET BEGINNING HOW ISSUES I CURRENTLY HAVE HAVE RESONATED INTO CURRENT ISSUES LEADING UP TILL (PRESENT). THIS YEAR 2021, I CALLED KIA CONSUMER ADDRESSING ISSUES BUT REP. STATED, THERE WERE NO ENGINE CAMPAIGNS OR RECALLS ISSUED AT THIS TIME AND INSISTED I CALL THE DEALERSHIP ABOUT ISSUES WITH THE VEHICLE. I CALLED THE KIA DEALERSHIP EXPLAINING TO THE SERVICE REP. AN INCIDENT HAD OCCURRED AS I'M DRIVING TO WORK WHILE IN MOTION IN ONGOING TRAFFIC UP A HIGHWAY MY CAR BEGIN TO STALL LIKE IN LIMP MODE AND LOSING POWERTRAIN IN THE ENGINE AND SHUT OFF COMPLETELY. WHILE THIS HAPPENED THE CHECK ENGINE LIGHTS WERE ILLUMINATED AS THE BATTERY LIGHT, OIL LIGHT AND THE CHECK ENGINE LIGHT WERE ON ALL AT THE SAME TIME. I TRIED TO START THE VEHICLE BUT WOULD NOT START. I CALLED FOR 911 ASSISTANCE FOR IMMEDIATE HELP DUE TO CAR SHUTTING OFF ON ME IN ONGOING TRAFFIC. THE STATE AGENT DID NOT COME IN TIME, SO DOT HAPPENED TO DRIVE PASSED AND SLOWED DOWN AND COME BACK TO HELP PUSH MY VEHICLE TO THE RIGHT SIDE OF THE HIGHWAY TO SAFETY. EVENTUALLY, 911 AGENT CAME AND I EXPLAINED EVERYTHING TO HIM AS I CALLED FOR ROADSIDE ASST. TO COME AND TOW MY CAR TO THE NEAREST AUTO SHOP. I PHONE THE KIA DEALERSHIP THE SAME DAY OF THIS INCIDENT AND EXPLAINED EVERYTHING, KIA REP. SAID THAT'S BECAUSE YOU SHOW A RECALL OPEN ON YOUR VEHICLE AND NEED TO BRING THE VEHICLE IN FOR REPAIRS. ECU KNOCK SENSOR WAS TOLD BY SERVICE MGR. THIS WAS THE REASON CAR SHUT DOWN ON ME. DISAPPOINTED WITH KIA
Engine, Fuel/propulsion system, Feb 19, 2021
THE VEHICLE STALLED WHILE DRIVING AND THE ENGINE LIGHT WAS ILLUMINATED. THE CAR WOULD CRANK AFTER SITTING FOR A MOMENT AND THEN THE CAR WOULD STALL AGAIN WHILE DRIVING. THIS WAS VERY DANGEROUS BEING THAT THIS WAS IN TRAFFIC. IN FEBRUARY, THE CAR WAS STALLING AND WHEN TOWED TO THE DEALER THEY DIAGNOSED AS HAVING BAD GAS AND TO RUN THE GAS OUT OF THE TANK. THE ENGINE LIGHT DID NOT COME ON AT THIS TIME. THE CHARGE WAS $168.00 TO DIAGNOSE. THE SAME PROBLEM IS OCCURRING A MONTH LATER AND THE DEALERSHIP RESPONDED THAT IN ORDER TO DIAGNOSE THE PROBLEM IT WILL COST $420. THIS APPEARS TO BE AN EXCESSIVE AMOUNT JUST TO DIAGNOSE THE PROBLEM AND DOES NOT INCLUDE ANY REPAIRS. BEING THAT THE ENGINE IS STALLING THIS AND THE SERIOUSNESS OF THIS, I WOULD LIKE TO BRING THIS TO THIS AGENCY'S ATTENTION. I AM A SENIOR CITIZEN AND WOULD HATE TO THINK THAT THE DEALERSHIP IS TRYING TO TAKE ADVANTAGE OF A WOMAN WHO IS A SENIOR CITIZEN. THE CAR WAS IN MOTION ON SURFACE STREETS BUT ALSO ON THE HIGHWAY AT ONE POINT.
Engine, Feb 17, 2021, fire
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO STALL AS A BLACKISH SMOKE BEGAN TO EMIT FROM THE ENGINE. AFTER THE ENGINE COMPLETELY FAILED, THE OIL AND CHECK ENGINE WARNING LIGHTS BOTH APPEARED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT A ROD PIERCED THROUGH THE ENGINE BLOCK. THE VEHICLE WAS DIAGNOSED WITH A COMPLETE ENGINE FAILURE AND WAS REPLACED WITH ANOTHER ENGINE BY THE SAME MECHANIC. THE VEHICLE WAS REPAIRED. THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER THE VIN WAS NOT INCLUDED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,250.
Engine, Feb 10, 2021
DRIVING HOME A FEW WEEKS AGO MY KIA STALLED ON THE INTERSTATE, STOPPING ME IN IN HEAVY TRAFFIC WITH OUT WARNING. I WAS ABLE TO GET IT SAFELY OFF THE ROAD AFTER IT STARTED BACK UP. WHEN IT STARTED IT STARTED BLOWING ALL KINDS OF WHITE SMOKE, RAN REALLY ROUGH, ALL THE DASH LIGHTS CAME ON, AND I NOTICED THE ENGINE WAS NOW KNOCKING. THE NEXT MORNING I GOT IT TOWED TO KIA DEALER WHERE THEY DID SOME WORK UNDER RECALL SC176 WHICH WAS A FAILED COMPUTER WHICH OVER HEATED THE EXHAUST CONVERTER WHICH RESULTED IN INTERNAL ENGINE FAILURE DUE TO BACK PRESSURE AND COMBUSTION. MY ENGINE NOW HAS A FAILED ENGINE CONNECTING ROD. KIA DID THE BASIC RECALL WORK BUT NOW IS REFUSING TO REPLACE THE ENGINE UNDER THEIR OWN RECALL. AS IT STATES RIGHT IN THE RECALL. IF THE CATALYTIC CONVERTER IS DAMAGED, SUBSTRATE PARTICLES CAN ENTER THE ENGINE COMBUSTION CHAMBER AND CAUSE ABNORMAL ENGINE COMBUSTION. CONTINUOUS ABNORMAL ENGINE COMBUSTION CAN RESULT IN DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS WHICH CAN CAUSE PISTON ROD BREAKAGE, POTENTIALLY PUNCTURING THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. ENGINE OIL THAT CONTACTS A HOT EXHAUST SURFACE MAY RESULT IN A FIRE. IN ADDITION, THE CATALYTIC CONVERTER WILL ALSO BE REPLACED IF IT HAS BEEN DAMAGED. DEPENDING ON THE EXTENT OF ANY DAMAGE, THE ENGINE MAY ALSO BE REPLACED. THIS CAR I HAVE OWNED SINCE BRAND NEW 1 PERSON OWNER AND WAS RUNNING PERFECT UP UNTIL THIS EVENT. THE ENGINE FAILED DUE TO THE ISSUES OF THE RECALL AND NOW THEY REFUSE TO REPLACE THE ENGINE THAT IT IS CLEARLY LISTED DIN BLACK AND WHITE ON THEIR OWN RECALL INFORMATION.
Engine, Feb 10, 2021
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (267)436-4961) AND THE CONTACT WAS INFORMED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THE RECALL REPAIR WAS COMPLETED HOWEVER, THE FOLLOWING DAY THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DEALER AND WAS INFORMED THE CATALYTIC CONVERTER NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Engine, Jan 27, 2021
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL AND SHUT-OFF. ALSO, WHILE DRIVING THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER KIA OF SCHAUMBURG LOCATED AT 1100 E GOLF RD, SCHAUMBURG, IL 60173 WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
Vehicle speed control, Other or unspecified, Engine, Jan 26, 2021
THE ACCELERATION DROPS OUT AT ANY GIVEN POINT IN TIME. IT IDLES ROUGH. THE CHECK ENGINE LIGHT GOES ON AND OFF REGARDLESS OF ISSUES OCCURRING. PEDAL TO THE FLOOR I CAN'T GET MORE THAN 1400 RPMS AND ABOUT 7 MPH. THE DEALERSHIP HAS HAD MY CAR SEVERAL TIMES UNABLE TO FIND AN ISSUE AND THE ENGINE HAS BEEN REPLACED SINCE IT BLEW UP A YEAR AND A HALF OR SO AGO. EVERYTHING I'VE READ SEEMS LIKE THE CATALYTIC CONVERTOR IS FAILING