2014 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 902 owner complaints filed for this model year. This is the 2nd highest complaint count among 16 Soul model years with reports.
Of the 2014 reports, 34 involved a crash and 69 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalFeb 18, 2022
Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.
Campaign 22V096000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
SteeringSep 29, 2017
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Campaign 17V608000 on NHTSA.gov
Vehicle speed control, accelerator pedalMar 2, 2015
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
Campaign 15V123000 on NHTSA.gov
Representative owner complaints: engine
590 reports, newest first. Show all
Engine and engine cooling, Jun 9, 2021
My issue has to deal with the catalytic converter. I received a safety recall letter dated 4/12/2019 which stated I had a defect related directly to the converter. I brought the car in within days of this letter to get the upgrade to the Catalytic overheating protection unit. starting in Feb of 2021 my engine light goes on, and stays on for a few days, then goes off again for a week . this has repeated itself since then. Ive since brought the car in twice explaining this issue, only to be told on my 2nd trip that my catalytic converter is clogged. I explained I have the safety recall later which states "Kia will upgrade the catalytic overheating protection logic in the engine control unit (ECU), and if necessary replace the catalytic converter and/or engine at no cost to you". The response from both the dealer and KIA has been, "that campaign has ended, and the repairs are your responsibility". My argument is, how can a safety recall that is directly related to my defect ever be expired?. The car has been diagnosed as having a clogged converter. I've been advised by a lawyer to reach out here to see if i can get any answers regarding the recall letter and if its valid for the life of the vehicle.
Engine and engine cooling, Jun 9, 2021
The contact owns a 2014 Kia Soul. The contact stated while driving an abnormal sound was heard as the vehicle loss power with several unknown warning lights illuminated. The contact opened the hood and checked the oil dipstick and discovered there was no oil in the engine. The contact stated that the oil was change three weeks prior to the failure. The vehicle was towed to her residence and then towed to the NTB in Belair, MD to be diagnosed. The contact was informed that the rod had punctured the oil tank. The manufacturer was notified of the failure and the contact was notified of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The Vin was included in the recall. The vehicle was taken to the dealer however, the mechanic was unable to retrieve a diagnostic trouble code. The contact was informed that the engine needed to be replaced. The failure mileage was approximately 125,000.
Engine, Jun 4, 2021
Engine has a severe knock and is consuming large quantities of oil, oil light would flash even with oil at the max mark. It is available for inspection. When dealer looked at the car they flashed the knock sensor, and returned vehicle, drove 2 miles went into limp mode in traffic, would not go above 5mph. Engine light flashed. Dealer replaced knock sensor and returned vehicle. Again, approximately 2 miles the vehicle went into limp mode again in traffic. Upon 3rd time going to the dealer they determined Engine needed replaced and refused to warrentie under recall. Vehicle has 156k miles recall expires at 150k.
Engine, Jun 1, 2021, fire
Piston punched through wall of engine resulting in small fire while driving vehicle
Engine and engine cooling, May 20, 2021, fire
The contact owned a 2014 Kia Soul. The contact stated her son was driving at 35 mph when smoke started coming out from under the hood of the vehicle. The vehicles next to the vehicle and behind the vehicle honked their horns and started yelling at the driver that there was a fire underneath the vehicle. The driver pulled the vehicle over to the side of the road and the vehicle became engulfed in flames. The driver exited the vehicle through the driver’s side window due to the electrical components in the vehicle melting and not functioning as designed. The fire department extinguished the fire. A police report was filed. No medical treatment was needed at the scene. The vehicle was towed to a tow lot where the contacts insurance company inspected the vehicle and deemed the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage approximately was 60,000.
Power train, Engine, May 14, 2021
MY ENGINE SHAKES REALLY BAD WHILE SITTING IDLING AND I CAN HEAR A LOUD HUMING NOISE WHILE DRIVING. I CAN ALSO SMELL GAS FROM TIME TO TIME. MY OIL WAS JUST CHANGED LESS THAN THREE WEEKS AGO AND IT IS ALREADY DIRTY, GRITTY AND DARK.
Vehicle speed control, Other or unspecified, Engine, May 6, 2021
RECALL SC200 ENGINE COMPARTMENT FIRE SAFETY HAZARD. WHILE DRIVING AFTER I GOT OFF THE INTERSTATE AND GOT OFF ON MY EXIT, I HEARD A KNOCKING NOISE IN ENGINE, THEN OIL LIGHT AND ENGINE LIGHT CAME ON, I GET MY OIL CHANGED ON THE REGULAR, SMELLED REALLY HOT HAD TO TURN OFF THE CAR IT SCARED ME BECAUSE IT ALSO STARTED TO DEACCELERATE WOULD NOT GO OVER LIKE 30 40 MPH. THE NOISE WAS TERRIBLE I WAS SO SCARED THE ENGINE WAS GOING TO EXPLODE I HAD TO HAVE IT TOWED. NOW AFTER THE KIA CONSUMER TOLD ME MULTIPLE TIMES THEY APPROVED THE ENGINE REPLACEMENT THE DEALERSHIP HAD SOME ISSUE DUE TO AN ECU KSDS UPDATE THAT I WAS NOT NOTIFIED OF AND IT WAS NEVER PREFORMED. SO SHE APOLOGIZED BY TELLING ME THE INFORMATION THAT WAS PREVIOUSLY PROVIDED MUTIPLE TIMES WAS INCORRECT AND I WOULD NEED TO PAY OUT OF POCKET. I READ OVER THE SC200 ENGINE INSPECTION TEST RECALL LETTER. IT ACTUALLY STATES THEY WILL PREFORM THE KSDS ECU SOFTWARE UPDATE IN ADDITION TO THIS RECALL. NOT THE OTHER WAY AROUND. SENT ANOTHER ESCALATION BECAUSE THIS IS NOT FAULT OF MY OWN THE CAR IS BROKE DOWN AND ALSO NOT MY FAULT THEY GAVE ME THE WRONG INFORMATION (SO THEY SAY.) REGARDLESS THEY SHOULD REPLACE IT BECAUSE THEY ALREADY TOLD ME IT WAS APPROVED TO BE FIXED AND FOR A RENTAL. I HAVE STILL NOT GOTTEN ANY THING. I AM COMPLETELY
Engine, May 4, 2021
ON APRIL 13, 2021 KIA COMPLETED THE RECALL FOR CATALYTIC CONVERTER AND AND COMPUTER SYSTEM RECALL/UPDATE. ON APRIL 13, 2021 I WAS TRAVELING OUT OF TOWN WHEN THERE WAS A ROTTEN SMELL COMING FROM THE CAR. THEN UNDER THE DRIVER'S SEAT STARTED TO FEEL WARM, LIKE IT WAS HEATING UP. THE CAR THEN VIOLENTLY JERKED AND THE RPM DROPPED SUDDENLY AND THE CAR STARTED SHAKING AND SPUTTERING AND SMOKING FROM THE EXHAUST, THE CHECK ENGINE LIGHT BEGAN FLASHING AS WELL. I GOT OFF ON HIGHWAY 151 IN METTER GEORGIA AND PULLED OVER TO A LOCAL GAS STATION. I TURNED THE CAR OFF AND TRIED TO CALL FOR HELP BUT DIDN'T HAVE A PHONE SIGNAL IN THE AREA. I HAD THE CAR LOOKED AT BY A LOCAL MECHANIC AND WAS TOLD THAT THE CATALYTIC CONVERTER FAILED CAUSING THE ENGINE COIL 3 TO MISFIRE BECAUSE MORE THAN LIKELY THE PART WAS FAULTY. THE SPARK PLUGS WERE WET BECAUSE THE OIL AND FUEL MIX FROM WHAT WAS DESCRIBED TO ME AS BLOWBACK FROM THE CATALYTIC CONVERTER CLOGGING THE ENGINE. THE CAR DOESN'T GO PAST 2000 RPMS AND IT HAS LITTLE TO NO ACCELERATION. ONCE KIA GOT THE CAR THEY'RE SAYING IT COULD TAKE ALMOST 30 DAYS TO DIAGNOSE THE CAR ON THEIR END. THEY'RE ALSO SAYING THAT THEY POSSIBLY WON'T COVER THE ENGINE WORK BECAUSE THE RECALL ONLY COVERS THE CATALYTIC CONVERTER. I DISPUTE THAT BECAUSE THE CATALYTIC CONVERTER IS THE CAUSE OF THE ENGINE DAMAGE.
Engine, May 3, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRIDE KIA (793 LYNNWAY, LYNN, MA 01905) FOR THE RECALL REPAIR AND THE DEALER INSPECTED THE ENGINE COMPARTMENT AND FOUND THERE WAS AN OIL LEAK IN THE OIL PAN. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DRIVEN FOR 1,000 MILES BEFORE THE NEXT OIL CHANGE TO DO THE OIL CONSUMPTION TEST. AFTER THE VEHICLE WAS DRIVEN FOR 900 MILES, THE FAILURE OCCURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE DROVE ROUGH AND WHILE IDLING PRIOR TO STALLING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE VEHICLE CONSUMED 1 QUARTS OF OIL. THE DEALER INFORMED THE CONTACT THAT THE OIL CHANGE SERVICE HISTORY RECEIPTS WERE NEEDED. THE CONTACT PROVIDED 2 YEARS OF OIL CHANGE HISTORY RECEIPTS, WHICH THE DEALER DEEMED WAS INSUFFICIENT DOCUMENTATION. THE DEALER INFORMED THE CONTACT THAT HE NEEDED TO PAY FOR THE ENGINE TO BE DISASSEMBLED, AND THERE WAS NO GUARANTEE THAT THE RECALL WOULD COVER THE COST OF THE REPAIR. THE DEALER OFFERED TO COVER HALF THE COST OF REPLACING THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Engine, Apr 20, 2021
WHILE I WAS DRIVING MY CAR FROM LAS VEGAS, NV TO HEMET, CA AFTER EXITING THE FREEWAY I PULLED UP TO A STOP SIGN. I STOPPED, THEN PROCEEDED TO PUT MY MANUAL VEHICLE INTO 1ST GEAR TOOK OFF, SWITCHED TO SECOND, NO PROBLEM, THEN THIRD AND THEN MY CAR TURNED OFF ON IT'S OWN AND I COULD NOT GET IT TO RESTART. IT HAS BEEN NON OPERABLE SINCE DECEMBER 24, 2020. THERE WERE NO CHECK ENGINE LIGHTS OR ANYTHING ELSE, IT JUST STOPPED RUNNING WHILE I WAS DRIVING AND WON'T START AGAIN
Engine, Apr 20, 2021
ENGINE SPUTTERS, BURNS OIL CAR DOESN'T WANT TO GO OVER 50 MOH WE RECEIVED MULTIPLE SAFETY AND RECALL LETTERS BROUGHT TO DELEARSHIP NUMEROUS TIME THERE WAS A CATALYTIC CONVERTER RECALL KIA REFUSED TO FIX WE PAID OUT OF POCKET NOW WE HAVING ISSUES SAME ISSUES THEY TRYING TO BLAME OIL PUMP EXPECTING ME TO FIX IT WHEN I GOT ANOTHER SAFETY RECALL LETTER FROM KIA WITH ALL INFO LISTED THAT THE CAR IS DOING
Engine, Apr 12, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT HIS ENGINE CONSUMED EXCESSIVE AMOUNTS OF OIL WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE WOULD ADD AT LEAST 16 OZ OF OIL INTO THE ENGINE EVERY 500 MILES. THE CONTACT HAD TAKEN THE VEHICLE TO KIA OF OLD SAYBROOK (275 MIDDLESEX AVE, OLD SAYBROOK, CT 06475) WHERE HE INITIALLY BELIEVED THAT THE OIL FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER INFORMED HIM THAT THE EXCESSIVE OIL CONSUMPTION WAS NOT RELATED TO THE RECALL. THE DEALER ALSO INFORMED HIM THAT THEY WOULD PERFORM AN OIL CONSUMPTION TEST WHICH CONFIRMED THAT THE ENGINE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL HOWEVER, SINCE THE VEHICLE WAS NOT UNDER RECALL, THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Engine, Apr 11, 2021
A CHECK ENGINE LIGHT ASSOCIATED WITH THE CODE P050A CONTINUES TO REPOPULATE ON MY FAULT CODES. I HAVE TAKEN THIS TO THE DEALERSHIP SEVERAL TIMES AND BEEN CHARGED MONEY OUT OF MY POCKET WITH NO RESOLUTION. I AM CONCERNED ABOUT THE DRIVABILITY OF THE VEHICLE AND ANY FUTURE ISSUES THAT MAY ARISE AS A RESULT OF THIS CHECK ENGINE LIGHT.
Other or unspecified, Engine, Apr 11, 2021
CODE P050A CAME ON AFTER RECALL. DEALERSHIP CANNOT TELL ME WHAT IS WRONG AND IT ONLY COMES ON UPON STARTING IN COLD WEATHER. THIS IS A COMMON PROBLEM AND KIA NEEDS TO PROVIDE A SOLUTION.
Engine and engine cooling, Engine, Apr 5, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL VERY QUICKLY. THE VEHICLE WAS TAKEN TO FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Engine, Mar 26, 2021
2014 KIA SOUL BASE 1.6L WITH APPROX 30K MILES. CHECK ENGINE LIGHT CODE P050A CAME ON WHILE DRIVING AND HAS REMAINED ON. ECU UPDATE FOR CAT RECALL PERFORMED IN 2019.
Engine, Mar 26, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, HER VEHICLE BEGAN TO LOSE POWER AS THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD HER OIL TOPPED OFF. THE CONTACT THEN TOOK THE VEHICLE TO PARKSIDE KIA(9929 PARKSIDE DR, KNOXVILLE, TN 37922) WHERE SHE WAS INFORMED THAT HER VEHICLE WAS NOT UNDER THE RECALL NHTSA CAMPAIGN NUMBER: 20V750000 ( ENGINE) BECAUSE THE SIDE OF THE ENGINE THAT WAS DAMAGED WAS NOT COVERED UNDER RECALL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER STILL REFUSED TO SERVICE HER VEHICLE UNDER THE RECALL.THE MANUFACTURER WAS NOTIFIED OF THE RECALL AND AFTER MONTHS OF DELIBERATION, THEY SIDED WITH THE DEALER AND INFORMED HER THAT HER VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 109,000. JO
Electrical system, Engine, Mar 18, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE SHUT-OFF INDEPENDENTLY. THE CONTACT STATED THE FAILURE PERSISTED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO TROPHY KIA (22020 RECREATION KARSON CA 90745, 424-306-3311) WHERE IT WAS DIAGNOSED WITH A SLUGGISH A ENGINE. THE CONTACT STATED THAT THE REPAIR WOULD BE OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,310. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE KIA DEALERSHIP TWICE FOR A SOFTWARE UPDATE TO NO AVAIL. THE CONSUMER STATED HE WAS CHARGED FOR A NEW ENGINE AND DID NOT HONOR THE RECALL.
Engine, Mar 17, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING OIL PREMATURELY WHICH CAUSED THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWLEY KIA (223 BROAD STREET, BRISTOL, CT 06010, (860) 589-4444) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO LOCATE THE ENGINE OIL LEAK. THE CONTACT STATED THAT THE STARTER WAS REPLACED HOWEVER, THE REPAIR DID NOT FIX THE FAILURE. THE VEHICLE CONTINUED TO CONSUME OIL PREMATURELY AND STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Engine, Mar 17, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BUTLER KIA (4950 CRATER LAKE AVE, MEDFORD, OR 97504) WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK WITHIN 3-4 DAYS. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. THE VIN WAS UNAVAILABLE.
Engine, Mar 17, 2021
BOUGHT THIS VEHICLE USED IT'S ALWAYS USING EXCESSIVE OIL NO LEAKS ITS JUST USING EVEN WHEN IT WAS NEWER. HAD TO REPLACE THE CATALYTIC CONVERTER BECAUSE OF THE EXCESSIVE OIL BURN. HAD PROBLEMS WITH POOR ENGINE PERFORMANCE GRADUALLY UNTIL IT GOT SEVERE ENOUGH IT WAS NOT ABLE TO BE DRIVEN. TOOK IT IN FOR A RECALL ON THE ENGINE THEY STATED IT HAD PASSED ALL TEST EVEN THOUGH THERE WAS A TICKING SOUND COMING FROM THE ENGINE. ALL SO STRONG SMELL OF FUEL COMING OUT THE TAIL PIPE. FROM MY RESEARCH AT LEAST COUPLE OF THE ITEMS DISCUSSED HERE ARE COMMON WITH THESE VEHICLES. THE 1.6 HAS HAD SIMILAR ISSUES AND HAD THE ENGINE RECALLED ALTOGETHER. THE 2.0 NEEDS A RECALL AS WELL INSTEAD OF WITH TECHNICAL REQUIREMENTS TO WORK AROUND REPLACING ALL ENGINES. I THINK SOMETHING IS WRONG WITH THE DESIGN OF THE ENGINE. I'M HOPING KIA CAN RECOGNIZE & RESOLVE THE ISSUE.
Engine, Mar 16, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WOULD SLOWLY START TO LOSE MOTIVE POWER AND FAILED TO EXCEED 40 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) AT COOPER KIA (5056 COMMERCIAL DR, YORKVILLE, NY 13495) HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
Engine, Mar 10, 2021
THERE WAS A RECALL ON THE ENGINE AT ONE POINT IN 2019 WHICH I WAS NEVER NOTIFIED OF AND I HAVE HAD TO REPLACE IGNITION COILS SEVERAL TIMES SINCE MY PURCHASE IN 2017. THE ENGINE LIGHT KEPT COMING ON AND IT KEPT BURNING OUT THE COIL PACKS TOOK IT TO JULIO JONES KIA IN TUSCALOOSA ALABAMA AND THEY TELL ME THE PISTON RINGS ARE WORN AND THAT I NEED A NEW ENGINE BUT IT WASN'T COVERED UNDER THE MANUFACTURES WARRANTY EVEN THOUGH IT HAD BEEN RECALLED FOR THIS SAME PARTICULAR REASON AND I WAS NEVER NOTIFIED OF THAT RECALL. I BELIEVE IT SHOULD BE REPLACED BY KIA BEING THERE THE ONES THAT RECALLED IT FOR THE SAME ISSUES I'M HAVING NOW JUST A SHORT TIME AGO.
Engine, Mar 8, 2021
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SHUDDERED AND SHOOK ABNORMALLY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO ROSEVILLE KIA (830 AUTOMALL DR ROSEVILLE, CA 95661) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Engine, Mar 6, 2021
I HAVE BEEN CALLING KIA DEALERSHIPS IN THE WASHINGTON D.C., MARYLAND, VIRGINIA AREA TO HAVE IMPORTANT SAFETY RECALL 20V750 SERVICE WORK PERFORMED ON MY VEHICLE DUE TO THE POSSIBILITY OF ENGINE FIRE RISK, AND ALL OF THE DEALERSHIPS EITHER DO NOT RETURN MY CALLS, OR SAY THEY DON'T HAVE RECALL APPOINTMENTS UNTIL MAY 3RD, ALMOST 60 DAYS AWAY, EVEN THOUGH REGULAR SERVICE APPOINTMENTS ARE AVAILABLE WITHIN 7 DAYS, AND THIS IS A SAFETY RECALL. IS THIS LEGAL, TO REFUSE TO PERFORM A SAFETY RECALL AND DELAY THE WORK FOR 53 DAYS? DEALERS IN QUESTIONS WERE KIA OF WOODBRIDGE(CALLED 3 TIMES AND EACH TIME GAVE ALL INFORMATION AND TOLD THEY WOULD HAVE A SERVICE REP CALL ME BACK, AND DARCARS KIA TEMPLE HILLS SAID NOT SAFETY RECALL WORK FOR 60 DAYS, BUT OTHER SERVICE WORK THEY WOULD DO NEXT WEEK.)