2014 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 902 owner complaints filed for this model year. This is the 2nd highest complaint count among 16 Soul model years with reports.
Of the 2014 reports, 34 involved a crash and 69 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalFeb 18, 2022
Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.
Campaign 22V096000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
SteeringSep 29, 2017
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Campaign 17V608000 on NHTSA.gov
Vehicle speed control, accelerator pedalMar 2, 2015
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
Campaign 15V123000 on NHTSA.gov
Representative owner complaints
902 reports, newest first.
Engine, Apr 14, 2020
WAS DRIVING AROUND 75MPH ON INTERSTATE WHEN ENGINE STARTED KNOCKING AND SMOKING. ENGINE LOCKED UP BUT WAS ABLE TO COAST OFF INTERSTATE. UPON FURTHER REVIEW BY MY SELF AND A MECHANIC. WE NOTICED NO OIL IN CAR IT WAS ONLY 75MILES OVER FOR A CHANGE. WORST PART IS THAT CAR WAS JUST ABOUT PAID OFF.
Power train, Engine, Apr 13, 2020
MY KIA SOUL IS BURNING OIL EVERY 1,000 EXCESSIVELY. KIA SAYS IT ISN'T BURNING THAT MUCH. MY DEALER THINKS IT IS. MY CAR HAD THE OIL LIGHT COME ON IN DECEMBER. RECEIVED AN OIL CHANGE. FEBRUARY COMES TO START MY CONSUMPTION TESTS. MY DIPSTICK READS LOW LEVEL. I STARTED 3 TESTS AND THEY ALL 3 CAME UP WITH DIFFERENT READINGS BUT BURNING OIL AT A RAPID RATE.I DID TESTING EACH 1,000 MILES. THE 2ND TEST MY CAR BURNT A QUART. I DO THINK MY CAR IS BURNING AT A RAPID RATE. IT IS A 2014 KIA SOUL WITH 94,000 MILES. I BOUGHT BRAND NEW, ONLY OWNER IS ME FROM MY DEALERSHIP.
Engine, Apr 13, 2020
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A HOLE IN THE ENGINE BLOCK. THE CONTACT REACHED OUT TO THE THIRD-PARTY WARRANTY COMPANY AND WAS INFORMED THAT THE VEHICLE WAS OVER 100,000 MILES AND NO LONGER COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. ALLENTOWN KIA (2350 LEHIGH ST, ALLENTOWN, PA 18103 610-228-2727) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,100.
Exterior lighting, Vehicle speed control, Engine, Apr 9, 2020
AS I WAS DRIVING DOWN THE HIGHWAY, "55 MPH" SPEED LIMIT WAS 60 MPH MY ACCELERATION WENT OUT ON MY CAR AND I COULDN'T GO ANY FASTER THEN 20/25MPH. MY CAR STARTED TO SOUND LIKE A WEED EATER AND I NEVER GOT A SINGLE LIGHT FOR SOMETHING BEING WRONG. AS I PULLED OVER TO THE SIDE OF THE ROAD MY CARS ENGINE STARTED TO MAKE A KNOCKING SOUND. I HAD IT TOWED TO A SHOP CLOSE TO WERE I LIVE AND THEY TOLD ME THAT THE ENGINE HAD PIECES OF METAL FLAKES IN IT AND THAT IT WAS LOCKED. THEY ALSO SAID THAT IT WAS 3.5 QUARTS LOW OF OIL BUT I JUST HAD THE OIL CHANGE AND HAD ABOUT 3,500 MILES LEFT BEFORE I NEEDED MY NEXT OIL CHANGE. I'M WRITING ON HERE BECAUSE I CALLED KIA AND THEY TOLD ME THAT MY 2.0 ENGINE DIDN'T HAVE A RECALL ON IT, BUT AS I RESEARCH I CONTINUE TO FIND MANY PEOPLE WHO HAVE A 2.0 ENGINE HAVING THE SAME ISSUE OF THE RECALL ON THE 1.6 ENGINES.
Engine, Apr 7, 2020, fire
TL* THE CONTACT OWNS A 2014 KIA SOUL WHILE DRIVING A LOUD NOISE HAD OCCURRED SMOKE AND EXHAUST FUMES WERE PRESENT THE OWNER WAS CONCERN THE VEHICLE WOULD STALL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH A LOUD SOUND WAS HEARD COMING FROM UNDER THE VEHICLE BEFORE SMOKE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE VEHICLE WAS DRIVEN TO THE HOME AND PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROPER KIA (320 HODGON RD, JOPLIN MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 17V120000 (ENGINE, ENGINE COOLING). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 83,000.
Engine, Apr 3, 2020
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING 60 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. A MONTH AFTER THE INITIAL FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD GASKET AND VALVES WERE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ENGINE CEASED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CHANTZ SCOTT KIA (929 E STONE DR, KINGSPORT, TN 37660), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,534. *LN*JB*DT*JB
Engine, Mar 24, 2020
THE OIL FROM THE ENGINE HAS BEEN DISAPPEARING EVER SINCE THE CAR GOT OVER 100K MILES. IT IS CURRENTLY AT 116K AND HAS ZERO OIL BUT THERE IS NO LEAK AND IT DOESN'T SMELL LIKE IT IS BURNING. THE DEALERSHIP SAYS IT IS NOT COVERED UNDER THE RECALL AND IT WILL COST THOUSANDS TO REPAIR. THIS IS EXACTLY WHAT IS DESCRIBED IN THE RECALL NOTIFICATION I GOT LAST YEAR THOUGH BUT THE DEALERSHIP SAID MY PARTICULAR ENGINE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH IT'S THE 1.6L SPECIFICALLY STATED IN THE RECALL ANNOUNCEMENT.
Engine, Mar 20, 2020
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SLOWED AND STOPPED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROADWAY, TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER OVERHEATED AND DAMAGED THE ENGINE. THE VEHICLE WAS TOWED TO THE WARNER KIA LOCATED AT (501 7TH ST, PARKERSBURG, WV 26101). THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Engine, Mar 18, 2020
I WAS WITH ON THE HIGHWAY AND NOTICED A NOISE THAT I HADN'T HEARD BEFORE. I WAS ABOUT 40 MILES FROM HOME SO I HEADED TOWARDS HOME AND AS 8 WAS DRIVING DOWN THE HIGHWAY, THE NOISE WAS GRADUALLY GETTING LOUDER, I HAD NO IDEA WHAT IT WAS, NOT ONE WARNING LIGHT CAME ON. SUDDENLY WHILE GOING JUST OVER 60MPH, MY CAR STALLED, WOULD NOT RESTART. WHILE CARS ZOOMED PAST ME GOING FASTER THAN I. I MADE MY WAY TO THE SIDE OF THE ROAD, LUCKILY AVOIDING GETTING HIT. STILL NO LIGHTS HAD COME ON UNTIL IT STALLED COMPLETELY. I WAS THANKFUL BUT SHOCKED TO HEAR THE NEXT DAY FROM MY MECHANIC THAT A ROD HAD COME BROKE LOOSE IN MY CAR AND BROKE THROUGH THE ENGINE. THAT I HAD A CAR THAT NEEDED A $6000+ NEW ENGINE AND THAT ENGINE REPLACEMENTS FOR THIS CAR MODEL AND YEAR ARE VERY HARD TO COME BY. I AM DISGUSTED.. I WILL NEVER BUY A KIA AGAIN IN MY LIFE. I CALLED KIA AND ASKED THEM HOW COULD MY CAR GET THIS BAD WITHOUT ANY WARNING LIGHTS? THEY SAID THEY WEREN'T SURE, IT SHOULD HAVE. THAT CERTAINLY DOESN'T HELP ME. I HAVE A 6 YEAR OLD CAR THAT IS ALMOST WORTHLESS. I STILL NEED TO FINISH PAYING IT OFF. RIDICULOUS.
Engine, Mar 12, 2020
2014 KIA SOUL WITH 2.0 ENGINE (84,000 MILES) SUDDENLY STARTED KNOCKING THEN LOCKED UP GOING AROUND 60 MPH ON THE HIGHWAY. THIS WAS SO SUDDEN THAT IT CAUSED THE TIRES TO SQUEAL. IF ANYONE HAD BEEN BEHIND ME THERE IS A GREAT CHANCE IT WOULD HAVE CAUSED AN ACCIDENT. THEN IT UNLOCKED AND CONTINUED KNOCKING. AT NO TIME DID ANY LIGHTS COME ON SUCH AS THE CHECK ENGINE OR OIL LIGHTS. I PULLED OFF AND HAD THE VEHICLE TOWED. THE DEALERSHIP INFORMED ME THAT THE ENGINE WOULD HAVE TO BE REPLACED AT A COST $6,000.00 WHICH IS CLOSE TO THE OVERALL VALUE OF THE VEHICLE. I AM NOW FACING A VERY DIFFICULT FINANCIAL DILEMMA AND HARDSHIP FOR SOMETHING BEYOND MY CONTROL.
Engine, Mar 12, 2020
I PURCHASED A 2014 KIA SOUL FROM DOUG SMITH AUTOPLEX ON 11-19-2019. THE CAR PURCHASE INCLUDED A 3 MONTH/3,000 MILE WARRANTY I CALLED IN ON 12-12-2019 TO SCHEDULE AN APPOINTMENT WITH SERVICE TO INSPECT A NOISE FROM THE ENGINE. THE APPOINTMENT WAS SCHEDULED FOR 12-20-2019, I ADDED A QUART OF OIL TO THE ENGINE. 12-20-2019, I WENT TO THE APPOINTMENT. RICK LARSEN TEST DROVE THE CAR AND FILLED THE RADIATOR FLUID. RICK TOLD ME TO COME BACK IF THE NOISE RETURNED. RICK DID NOT RUN ANY DIAGNOSTIC TESTS. THE SCHEDULED APPOINTMENT WAS COVERED UNDER THE WARRANTY OFFERED AT THE TIME OF PURCHASE. 02-14-2020 I ADDED ANOTHER 1\2 QUART OIL AND FILLED THE WINDSHIELD FLUID. A NOISE RETURNED TO THE ENGINE ON 02-20-2020. I CALLED AT 2PM ON TO SCHEDULE AN APPOINTMENT FOR SERVICE. THE SERVICE DEPARTMENT SET THE APPOINTMENT FOR FRIDAY 02-21-2020. THE ENGINE SEIZED WITH NO WARNING LIGHTS EVER COMING ON PRIOR TO IT SEIZING 02-20-2020 EVENING ON I-15 FREEWAY SOUTHBOUND @5:40PM. THE KIA SOUL WAS IMMEDIATELY TOWED TO THE DOUG SMITH DEALERSHIP BY JOHN'S TOWING. I WAS ACCUSED BY THE SALES MGR ED OF DOING A FAULTY JOB OF AN OIL CHANGE AND THAT THE OIL HAD RUN OUT ALL OVER THE UNDERCARRIAGE. I WAS LATER TOLD BY THE SAME SALES MGR ED, THAT THE SEAL ON THE OIL PLUG AND FILTER HAD NEVER BEEN BROKEN.
Engine, Mar 10, 2020
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED OIL CONSUMPTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS DARROW KIA OF MADISON LOCATED AT (6525 ODANA RD, MADISON, WI 53719, WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *LN
Engine, Mar 9, 2020
I WENT TO ACCELERATE AFTER A STOP AND THE CAR STARTED TO GO WHEN ALL OF THE SUDDEN THERE WAS A TOTAL LOSS OF POWER AND THE ENTIRE CAR SHUT DOWN. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG.THERE WERE NO INDICATION WARNING LIGHTS TO INDICATE A PROBLEM. ONLY WHEN THE CAR STALLED DID THEY ALL FLASH. I PULLED TO THE SHOULDER AND RESTARTED THE CAR. IT MADE A HORRIBLE CLATTERING NOISE AND HAD VERY LITTLE POWER. I UTILIZED THE MANUAL SHIFTING FEATURE AND THAT HELPED REDUCE THE NOISE, BUT IT WOULD GET LOUDER AS THE ENGINE RPMS INCREASED. THE DEALERSHIP SAID THERE WAS NO OIL IN THE MOTOR, YET IT WAS CHECKED PRIOR TO DRIVING AND THERE WAS OIL ON THE DIP STICK. THE CAR HAS ABOUT 107,000 MILES AND NEEDS A TOTAL ENGINE REPLACEMENT. ONLY AFTER THE INCIDENT OCCURRED DID WE SEE THIS IS A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF CAR.
Power train, Mar 5, 2020
ERROR CODE PO5OA CAR WAS TAKEN IN FOR 3RD TIME AND THIS WAS THE ACTUAL RESPONSE FROM KIA ENGINEERS BOTTOM LINE THEY SOLD ME AN UNFIXABLE CAR ADVICE 1: IT IS RECOMMENDED TO CLEAN THROTTLE BODY, UPGRADE PCM GROUNDS, AND PREFORM CAP DISCHARGE, HOWEVER, UNFORTUNATELY DTC PO5OA IS BEING RESEARCHED AND WE DO NOT HAVE A RESOLUTION AVAILABLE AT THIS TIME, THERE IS NOT ETA. PLEASE RESET THE ENGINE ADAPTIVE VALUES AND RETURN THE VEHICLE BACK TO THE CUSTOMER.
Engine, Fuel/propulsion system, Mar 5, 2020
AFTER MULTIPLE ATTEMPTS AT THE SHOP, THE KIA HAS BEEN BURNING OIL. THERE IS NO SMOKE OR LEAKS. A COMPRESSION TEST WAS NOT DONE AT THE ORIGINAL INSPECTION OF THE CAR, AND THERE IS NO OIL IN THE CAR AFTER ABOUT 500 MILES. THIS ENGINE HAS BEEN BURNING OIL SINCE 85000 MILES AND THERE IS "NOTHING" THAT KIA CAN DO FOR OUR ISSUE. THUS, IN LINE WITH OTHER COMPLAINTS ABOUT THIS ISSUE THERE SHOULD BE SOMETHING DONE FOR THE ENGINE REPLACEMENT. THIS IS A KNOWN ISSUE FOR THE OTHER ENGINES, BUT THE 2.0L ENGINE IS NOT UNDER RECALL....YET. THIS IS A VERY SERIOUS ISSUE AND A GENERAL CONSUMER SHOULD NOT HAVE TO MONITOR OIL CONSUMPTION OF AN ENGINE AT 60-80K MILES. THERE IS SOMETHING WRONG WITH THE ENGINES AND IT COULD BE A REAL CONCERN FOR SAFETY.
Engine, Fuel/propulsion system, Mar 5, 2020
THE VEHICLE SHUT OFF WHILE I WAS DRIVING, I HAD TO PUSH IT OFF THE ROAD, THE PROBLEM IS A FUEL LEAK, OTHER KIA SOULS ARE CURRENTLY ON RECALL FOR THE SAME REASON BUT THIS PLUS MODEL ISN'T SO IT'S SITTING IN MY DRIVE WAY WHILE I PAY OVER $400 A MONTH FOR THE VEHICLE ! RECALL THIS DANGEROUS VEHICLE ! THIS IS A DEFECT IN THE KIA/HYUNDAI ENGINES
Engine, Mar 2, 2020
MY DAUGHTER WAS DRIVING HER 2014 KIA SOUL AND SUDDENLY IT DECELERATED WITHOUT WARNING. IT ALSO STARTED MAKING A CLANKING NOISE SO SHE PARKED IT IMMEDIATELY. NO ENGINE OR WARNING LIGHTS, JUST RUNNING BADLY. WE HAD IT TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE NOISE WAS PISTON RATTLING AROUND AND THAT THE MOTOR WAS PRETTY MUCH SHOT. THIS MADE NO SENSE AS WE HAVE ALWAYS KEPT UP WITH OIL CHANGES AND IT ONLY HAS AROUND 87,000 MILES ON IT. WE SOUGHT A SOLUTION WITH KIA AND WAS TOLD BECAUSE SHE WAS A SECOND OWNER THAT THE WARRANTY WAS NO GOOD AFTER 60,000 MILES. OF COURSE THERE IS NO RECALL FOR HER 2.0 L MOTOR. I AM SHOCKED THAT SO MANY PEOPLE HAVE HAD SIMILAR COMPLAINTS AND YET KIA GETS AWAY WITH NO RESPONSIBILITY. WE ARE LOOKING AT $ 8,000 FOR ANOTHER MOTOR OR BUYING A NEW CAR. NEITHER IS A VIABLE OPTION, THIS CAR WAS SUPPOSED TO LAST LONGER THAN THIS. SOMETHING ISN'T RIGHT
Power train, Mar 1, 2020
3RD TIME CHECK ENGINE LIGHT WENT ON IN LAST SEVERAL MONTHS. ERROR CODE PO5OA CAR TAKEN TO DEALER FOR REPAIR LAST 2 TIMES MOST LIKELY REPAIR IS REPROGRAM PCM LAST TIME AT DEALER I WAS TOLD THE CODE WAS NOT ACKNOWLEDGED BY KIA AND HAVE SEEN NUMEROUS REPORTS OF THE SAME REPLY WITH OTHERS ONLINE. SINCE THE CHECK ENGINE LIGHT CAN BE AN INDICATOR OF SOME SERIOUS ISSUES I DO NOT UNDERSTAND WHY IT SEEMS TO BE A NON ISSUE WITH THE COMPANY ABOUT FIXING THE CAR COMPUTER ERROR. 1)CAR WAS STATIONARY WHEN STARTING CHECK ENGINE LIGHT STAYED ON ON 10/18/19 DRIVING TO DEALER THE LIGHT WENT OFF. DEALER INDICATED COMPLETED ECU LOGIC IMPROVEMENT AND HAD PO5OA TSB FOR THIS CODE. 26/DEC/19 COLD START ENGINE LIGHT ON DEALER PREFORMED DIAGNOSTIC TESTING FOUND HISTORY CODE AND PERFORMED HARD RESET AND REST ADAPTIVE VALUES. 1/MAR/20 WHILE DRIVING CHECK ENGINE LIGHT WENT ON. WENT TO AUTOZONE AND HAVE CODE PO5OA AGAIN.
Engine, Feb 27, 2020
MY CAR WHILE DRIVING ON 65 HOSPITAL CURVE - LOUISVILLE KY- DANGEROUS SPOT- THE CAR SLOWED RIGHT DOWN AND A LOUD KNOCKING NOISE CAME FROM UNDER THE HOOD - ENGINE - I WAS FORCED TO PULL OFF NEXT EXIT AND PARK. I HAD CHANGED MY OIL 5-6 WEEKS PRIOR. I CONTACTED KIA CUSTOMER SERVICE THEY SAID THERE WAS NOTHING THEY COULD DO. AFTER LEAVING A BAD REVIEW - THEY OFFERED TO DIAGNOSE IT - BUT WOULDN'T PAY FOR IT TO BE FIXED - IT ONLY HAS JUST OVER 80K ON IT AND I HAVE ONLY DRIVEN 27 K IN 2-3 YRS
Engine, Feb 27, 2020
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY FAILED TO ACCELERATE BEFORE STALLING. THE DEALER DIAGNOSED A FAULTY ENGINE NEEDING REPLACEMENT. THERE WERE NO CONSEQUENCES. THE CONTACT INDICATED THAT WHILE DRIVING THE VEHICLE SUDDENLY WOULD NOT ACCELERATE BEFORE STALLING. AFTER STALLING THE CHECK ENGINE LIGHT ILLUMINATED AND WAS FLASHING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COURTESY KIA OF BRANDON (9205 E. ADAMO DR. TAMPA FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE CATALYTIC CONVERTER AND OIL PAN WAS PREVIOUSLY REPLACED BUT APPROXIMATELY 1,000 MILES LATER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 91,000.
Engine, Fuel/propulsion system, Feb 26, 2020
WHILE DRIVING AT SPEED LIMIT, 75MPH, THE CAR STARTING LOSING POWER AND STARTED TO SHAKE, THEN IT SPED UP AGAIN AND LEVELED OUT. ONCE I REACHED THE NEAREST GAS STATION, IN PARK, IT WAS SHAKING AND RATTLING. I WAS ABLE TO GET THE CAR TO MY MECHANIC AND UPON HIS INSPECTION, FOUND A HOLE IN THE PISTON. I CONTACTED THE LOCAL KIA DEALERSHIP AND WAS TOLD THEY COULD REPLACE THE ENGINE FOR $9000.00. I HAD INFORMED THAT THERE MAY BE A RECALL, SO I ASKED THE DEALERSHIP AND WAS TOLD NO. THEY DID NOT ASK FOR A VIN OR ANYTHING.
Engine, Feb 25, 2020
VEHICLE STALL ON THE HIGHWAY, IT WAS LATER DETERMINED THAT THE ENGINE BLEW A PISTON . THIS ALL HAPPENED ON THIS VEHICLE AT 21,000 MILES. LEAVING MY YOUNG DAUGHTER STRANDED ON THE HIGHWAY ALONE AT NIGHT . AFTER FURTHER INVESTIGATION FOUND OUT THERE HAS BEEN RECALLS ON THIS MAKE AND MODEL FOR CATALYTIC CONVERTERS OVERHEATING AND CAUSING PISTON PROBLEMS IN THE ENGINE . AFTER READING MANY COMPLAINTS ONLINE FOR THE VERY SAME REASON MORE MODELS OF KIA SHOULD BE RECALLED
Engine, Feb 20, 2020
ENGINE BURNING OIL. NO SIGNS OF LEAKAGE OR "BLUE SMOKE". USUALLY HAVE TO PUT IN BETWEEN 3 AND 5 QUARTS OF OIL BETWEEN OIL CHANGES. KIA WON'T FIX THE PROBLEM, EVEN THOUGH THERE HAVE BEEN MANY OTHER COMPLAINTS ABOUT THIS ISSUE. I BOUGHT THE CAR USED, DIDN'T KNOW IT HAD AN ISSUE. OIL GOT DANGEROUSLY LOW WITHIN 30 DAYS OF OWNING THE CAR. THAT'S WHEN I FOUND OUT IT WAS BURNING OIL. IT HAS 11,0000 MILES ON IT AS OF THIS COMPLIANT. ISSUES STARTED FOR ME AT AROUND 100,000 MILES. WHEN I TOOK THE CAR INTO THE KIA DEALER, THEY SAID THAT THE PREVIOUS OWNER HAD BROUGHT IT IN TO HAVE AN OIL CONSUMPTION TEST DONE. KIA DEALER SAID ENGINE NEEDS TO BE REPLACED.
Steering, Vehicle speed control, Engine, Feb 19, 2020
THURSDAY I HAD A CHECK ENGINE LIGHT COME ON AND CALLED KIA SERVICE AND THEY SAID AS LONG AS ENGINE LIGHT IS NOT FLASHING I WILL BE OK TO DRIVE IT SO THEY SCHEDULED MY APPT. FOR THE FOLLOWING MONDAY. SATURDAY I WAS DRIVING 45MPH ON A BUSY ROAD AND MY CAR STARTING MAKING TICKING NOISE & LOST POWER AND STEERING. I SMELLED A CHEMICAL SMELL SIMILAR TO GASOLINE. I HAD MY OIL CHANGED EVERY 3000 MILES FOR THE LIFE OF THIS CAR. CONNECTING ROD CAP TO PISTON ROD CAME OUT OF MY ENGINE. MY KIA IS @ DEALERSHIP WAITING FOR CONSUMER AFFAIRS PROCESS. DIST.MGR HAS ALREADY DECLINED REPAIR. NOW WAITING FOR ESCALATION DEPT TO CONTACT ME. ITS NOW BEEN 19 DAYS. MY KIA IS A 2014 WITH THE 2.0 ENGINE. MY SON HAS A PHOTO OF THE CAP STICKING OUT OF THE ENGINE.(I WILL TRY TO UPLOAD ONCE I GET IT.) WHY DOES THE RECALL FOR THE ENGINE NOT PERTAIN TO ALL ENGINES WHEN THE SAME PROBLEMS ARE HAPPENING? AND WHY HAS KIA NOT SENT EVERYONE LETTERS NOTIFYING OF THE RECALL ESPECIALLY WHEN A CRASH OR ENGINE FIRE IS POSSIBLE? IS THIS SAFE AND ACCEPTABLE WHEN HUMAN LIFE IS AT RISK? OR DO WE WAIT FOR THE FIRST PERSON TO DIE?
Engine, Feb 17, 2020
REGARDING NHTSA CAMPAIGN #19V120000, I REPORTED TO KIA THAT MY VEHICLE IS EXCESSIVELY BURNING OIL, THEY'VE ADVISED ME MY VIN DOESN'T APPLY TO THIS PARTICULAR RECALL. IN BETWEEN OIL CHANGES I'M ADDING 5QTS OF OIL BECAUSE THE OIL IS JUST MIA. THERE'S NO LEAKAGE AND NO SMOKE FROM THE VEHICLE. ALTHOUGH I'M LOSING OIL THERE IS NO WARNING LIGHT TO ADVISE OF ANY ISSUE. I CAN GENERALLY DETECT I'M LOW ON OIL WHEN VEHICLE IS SLUGGISH ON AN INCLINE, UPON CHECKING THE DIP STICK HAS NO OIL. AS A PRECAUTIONARY MEASURE I'M REQUESTING THAT MY VIN NUMBER BE ADDED TO THE CURRENT RECALL. LAST OIL CHANGE WAS 01/03/2020; I JUST PURCHASED A 5 QUART CONTAINER 02/15/2020 AND HAD TO ADD 2 QUARTS. MY DAILY DRIVING CONSISTS OF ABOUT 16 MILES A DAY; DRIVE MY DAUGHTER TO SCHOOL AND MYSELF TO WORK, LOCAL. TOO MANY COMPLAINTS PERTAIN TO THIS VERY ISSUE, HOW MUCH LONGER PLEASE?