2014 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 902 owner complaints filed for this model year. This is the 2nd highest complaint count among 16 Soul model years with reports.
Of the 2014 reports, 34 involved a crash and 69 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalFeb 18, 2022
Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.
Campaign 22V096000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
SteeringSep 29, 2017
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Campaign 17V608000 on NHTSA.gov
Vehicle speed control, accelerator pedalMar 2, 2015
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
Campaign 15V123000 on NHTSA.gov
Representative owner complaints
902 reports, newest first.
Exterior lighting, Engine, Mar 11, 2019
ENGINE RUNS DRY OF OIL WHILE STATIONARY, HEADLIGHT WIRES MELT WHILE STATIONARY.
Engine, Mar 11, 2019
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LATER TOWED TO CROWN KIA (903-581-7688, LOCATED AT 4818 TROUP HWY, TYLER, TX 75703) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Other or unspecified, Engine, Mar 10, 2019
I BELIEVE MY CAR SHOULD BE ADDED TO THE RECALLS ESPECIALLY THE CATALYTIC CONVERTER RECALL I FOUND IT VERY ODD THAT I HAE AN ISSUE WITH IT ONLY HAVING THE CAR FOR A FEW YEARS.MY CHECK ENGINE LIGHT CAME ON AND FOUND OUT IT WAS THE CATALYTIC CONVERTER
Wheels, Engine, Mar 8, 2019
ON MAY 29TH 2018 I WENT BACK TO HOLLY KIA WITH A PROBLEM WITH MY TIRES . I SPOKE TO THE SERVICE DEPARTMENT SUPERVISOR AGAIN ABOUT THE CATALY CONVERTER. HE STATED TO REPAIR THE CATALYTIC CONVERTER WOULD COST ME ABOUT $1100. I WAS TRULY UPSET BECAUSE MY CAR IS ONLY 4YEARS OLD. ONCE I PICKED UP MY CAR I CONTACTED THE KIA CORPORATE OFFICE AND SPOKE TO ANOTHER YOUNG LADY EXPLAINING TO HER THE SITUATION AND SHE WAS VERY RUDE UNPROFESSIONAL BECAUSE SHE TOLD ME THAT IT KIA ONLY MANUFACTURES THE CAR BUT THEY ARE NOT RESPONSIBLE FOR WHEN A PART SUCH AS A CATALYTIC CONVERTER MAY GO BAD IN A CAR AND THERE WAS NOTHING THEY COULD DO FOR ME. SHE THEN STATED THAT THE NEXT TIME I PURCHASE A CAR I SHOULD MAKE SURE I UNDERSTAND THE WARRANTY COVERAGE BEFORE I PURCHASE THE VEHICLE. NEEDLESS TO SAY MY CATALYTIC CONVERTER NEEDS REPAIRING. I ALSO HAD PROBLEMS WITH MY TIRES AND I EXPLAINED TO THE YOUNG LADY THIS AS WELL. I TOLD HER I JUST DIDN'T UNDERSTAND WHY THEY DID NOT WANT TO HELP ME GET THESE SITUATIONS FIX BECAUSE MY CAR WAS FAIRLY NEW. WELL I DIDN'T GET HELP FROM HER. FAR AS MY TIRES AFTER GETTING THE CRANK SENSOR FIX I FOUND MYSELF BACK AT HOLLY KIA GETTING MY TIRES LOOKED AT BECAUSE THE AIR KEPT GOING OUT. ONE MORNING GOING TO WORK A YOUNG MAN STOPPED ME ON THE HIGHWAY TO TELL ME MY TIRE WAS FLAT I IMMEDIATELY BUT AIR IN THE TIRE AND WENT TO HOLLY KIA AND TOLD THE SAME PARTS SERVICE SUPERVISOR WHAT THE PROBLEM HE TOOK MY CAR IN AND HAD THE TECHNICIAN LOOK AT MY TIRES I ASKED HIM COULD HE HAVE THEM LOOK AT ALL THE TIRES BECAUSE I AM PUTTING AIR IN THE TIRES EVERY OTHER DAY. WELL IN JUNE MY SON HAD TO PURCHASE THAT SAME TIRE THAT THEY SAID WAS FIX AND TOLD ME ALL THE OTHER TIRES WERE GOOD. IN SEPTEMBER 2018 I HAD TO END UP PURCHASING THREE OTHER TIRES BECAUSE I WAS STILL EXPERIENCING THE SAME PROBLEM WITH HAVING TO PUT AIR IN THE OTHER TIRES. EVER SINCE I PURCHASE THE TIRES NO PROBLEM
Other or unspecified, Mar 8, 2019
ON MAY 15TH 2018 I CALLED DOWN TO FELTON HOLLY KIA AND ASKED TO SPEAK WITH SOMEONE WHO COULD TELL ME WHETHER I STILL HAD A WARRANTY ON MY CAR. I WAS TRANSPORTED TO THE FINANCE DEPARTMENT AND I SPOKE WITH A YOUNG LADY WHO INFORMED ME THAT I HAD THE KIA BASIC WARRANTY AS WELL AS AN EXTENDED WARRANTY. I EXPLAINED TO THE YOUNG LADY I WAS HAVING PROBLEM WITH MY CAR AND SHE STATED "OH YOU SHOULD BE FINE WITH NO CHARGES BEING YOU HAVE BOTH WARRANTIES, LET ME TRANSFER YOU TO THE SUPERVISOR IN THE PARTS DEPARTMENT". I SPOKE WITH THE SUPERVISOR IN THE PARTS TO DEPARTMENT AND EXPLAINED TO HIM THAT MY CAR WAS STALLING OUT EVERT TIME I SLOWED DOWN OR WAS AT A STOP. HE STATED HE HAD TO LOOK UP TO SEE WHAT TYPE OF WARRANTY I HAD AND THEN HE RETURNED TO THE PHONE AND STATED YOU SHOULD BE FINE AND HE ASK IF I COULD BRING THE CAR IN RIGHT NOW. I INFORMED HIM THAT I WAS IN TOWNSEND WHICH IS APPROXIMATELY 45 MINUTE TO AN HOUR AWAY, HE STATED THAT HIS MAN GOT OFF AT 4:30 PM AND ASKED IF I COULD BRING THE CAR IN ON SATURDAY MORNING MAY 19TH AT 10:00AM. I STATED THAT WOULD BE FINE. I TOOK THE CAR IN ON SATURDAY MORNING AND THE CAR WAS PUT ON A MACHINE TO FIND OUT WHAT WAS THE PROBLEM AND I WAS TOLD THAT THE CRANK SENSOR AND THE CATALYTIC CONVERTER WERE BAD. THE PARTS SUPERVISOR INFORMED THAT HE DID NOT BELIEVE THAT THE CATALYTIC CONVERTER WAS COVERED UNDER WARRANTY THAT HE SEEM ON RECORD BUT I PROCEED TO INFORM HIM THAT I ALSO HAD AN EXTENDED WARRANTY AS WELL AND I WAS INFORMED THAT EVERYTHING SHOULD BE FINE WITHOUT ANY CHARGE TO ME. THE PARTS SUPERVISOR THEN SAID" JUST WAIT FOR A CALL ON MONDAY FROM THE SERVICE DEPARTMENT SUPERVISOR AND HE WILL LET YOU KNOW WHETHER THE PARTS WOULD BE COVERED" LONG STORY SHORT, I RECEIVED A PHONE CALL ON MONDAY MAY 22ND 2019 FROM THE SERVICE DEPARTMENT SUPERVISOR STATING HE HAD GOOD NEWS AND SOME BAD NEWS. BAD NEWS NEITHER PART WAS COVERED AND OWED $221.73.
Fuel/propulsion system, Mar 7, 2019
CURRENTLY MY GAS MILAGE HAS DECREASED BY APPROX 4 MILES PER GALLON. IN THE WINTER I GET 30 MPG AND USED TO GET 34; IN SUMMER I GET 32.5 MPG AND USED TO GET 37. THINGS CHECKED: BRAKES TIRES AND ALIGNMENT AIR FILTER ENGINE CODES GAS QUALITY ( USED MOBIL PREMIUM GAS) PERFORMED A CARBON CLEANING FOR GDI ENG FUEL SYSTEM CLEANING ENGINE CLEANING WITH OIL CLEANING (FLUSH) ADDITIVE. AFTER ALL CLEANINGS ONLY SLIGHT IMPROVEMENT (APPROX 0.5 MPG). I SUSPECT A FAULTY CAT CONVERTER BUT HAVE NO WAY TO CHECK IT.
Engine, Mar 5, 2019
MY DAUGHTER WAS DRIVING THE VEHICLE ON 02/22/2019, AND IT STARTED MAKING A LOUD KNOCKING SOUND. WE WERE ABLE TO GET THE CAR HOME AND DROVE IT TO THE DEALER ON 02/23/2019. THE VEHICLE DIDN'T MAKE IT ALL THE WAY TO THE DEALER. THE DEALER DETERMINED THAT THE ENGINE FAILED AND THAT THERE WAS EXTENSIVE ROD BEARING DAMAGE. THIS VEHICLE HAD ONLY 77526 MILES ON IT.
Power train, Engine, Fuel/propulsion system, Mar 4, 2019
LOSS OF ENGINE POWER, THE CAR WAS TOWED TO A NEAREST DEALER FOR DIAGNOSIS AND FOUND THAT CATALYTIC CONVERTER WAS DEFECTIVE.
Exterior lighting, Mar 4, 2019
THE HEADLIGHT CONNECTORS MELT OR BURN OUT CAUSING ONE OR MORE HEADLIGHTS TO STOP WORKING INTERMITTENTLY OR COMPLETELY WHILE DRIVING. THIS ISSUE OCCURS WHEN THE VEHICLE IS MOVING OR STATIONARY.
Engine, Mar 4, 2019
ON 09/23/2018, WHILE DRIVING 70 ON THE HIGHWAY ABOUT 1 MONTH AFTER MY TUNE UP, MY CAR STARTED MAKING THIS HORRIBLE NOISE AND THE ENGINE AND OIL LIGHTS STARTED FLASHING AND THE CAR STARTED JERKING AND RATTLING REALLY HARD. I PULLED OVER AND DISCOVERED THAT THE ENGINE BLEW A SPARK WIRE (I HAVE A VIDEO). I DROVE TO THE NEAREST ADVANCE AUTO PARTS AND A MECHANIC OF 30 YEARS SAID HE NEVER SEEN NOTHING LIKE IT. THE NEXT DAY I TOOK IT BACK TO CASTROL (WHO COMPLETED MY TUNE UP) AND THEY CHANGED ALL SPARK PLUGS AND WIRES STATING THAT THEY NEVER SEEN THAT HAPPEN BEFORE AND THERE WERE NO LEAKS AND NO INDICATION AS TO WHY THAT HAPPENED. ON 12/172018, THE CAR STARTED JERKING AND RATTLING AGAIN WHILE GOING ABOUT 45-50 ON A MAIN ROAD AND ONCE I PARKED, IT COMPLETELY SHUT OFF. I HAD IT TOWED TO ED VOYLE KIA AND WAS TOLD THAT THERE WAS A RECALL ON MY ENGINE SO IT WILL BE REPLACED. THEY PUT ME IN A RENTAL AND TWO MONTHS LATER I WAS TOLD THAT YES, THERE IS A RECALL, HOWEVER, MY VIN # HASN'T COME UP YET SO I CAN PAY OUT OF POCKET AND BE REIMBURSED ONCE MY VIN# COME UP. THEY TOOK THE RENTAL BACK AND I'M NOW WITHOUT TRANSPORTATION. I CAN'T GET TO WORK AND I STILL OWE ABOUT 10K ON MY CAR. NO ONE IS HELPING ME AT KIA AND I'VE BEEN GIVEN THE RUN AROUND. I LITERALLY WAS PROVIDED A PO BOX TO SEND MY COMPLAINT TO. I'VE SPOKEN TO SEVERAL PEOPLE YET NO ONE SEEM TO CARE
Engine, Mar 1, 2019
BOUGHT A USED 2014 KIA SOUL IN 12/2015 WITH 34,000 AND PUT ON 17,400 MILES TO DATE.APPROX. 12/27/18 HEARD A VERY SLIGHT KNOCKING, TAPPING NOISE (HAD TO TURN THE ACCESSORIES OFF TO HEAR IT) AND CHECKED THE OIL LEVEL (WHICH WAS FINE-JUST HAD IT CHANGED). NO LOSS OF POWER, NO SMOKING, AND NO WARNING LIGHTS CAME ON. THE WEATHER WAS COLD (WINTER IN THE NORTHEAST) SO I ASSUMED THE NOISE WAS A COLD ENGINE AND THE NOISE WAS HARDLY AUDIBLE AS THE CAR WARMED UP. IT EVENTUALLY GOT LOUDER AND LOUDER AND GOT FASTER AS I ACCELERATED (STILL NO LOSS OF POWER, ETC. I STOPPED DRIVING THE CAR MIDDLE OF JANUARY 2019 AND PARKED IT IN MY DRIVEWAY.(I WAS AFRAID I WOULD DO MORE DAMAGE) AND HAD IT TOWED TO A KIA DEALER TO HAVE THEM ASSESS THE NOISE. ON 1/29/19 THE DEALER CALLED ME AT WORK AND TOLD ME "YOU NEED A NEW ENGINE"....AND ALSO TOLD ME SHE SPOKE TO SERVICE DEPT. AND THERE IS NOTHING THEY CAN DO FOR ME BECAUSE IT WAS OUT OF WARRANTY BY 5 WEEKS (APPROX.).I'VE SUBMITTED ALL OF MY MAINTENANCE RECORDS TO DATE (DONE BY MANUFACTURER'S DATES/ONLY OIL CHANGES/ DID NOT NEED ANY MECHANICAL REPAIRS). I'VE CONTACTED KIA HEADQUARTERS APPROX. 16 TIMES AND NO ONE HAS RETURNED ANY CALLS. LAST TIME I SPOKE TO THEM THEY ARE IN THE 'WAITING STAGE' TO SEE WHAT DECISION CAN BE MADE AS FAR AS ?? REPAIR OR REPLACEMENT OF THE ENGINE. THEY WOULD LIKE ME TO PAY FOR IT. (THEY WANT TO MAKE SURE IT'S NOT SOMETHING I DID TO THE CAR). MEANWHILE MY VEHICLE IS SITTING ON THE BACK LOT OF THE DEALER. KEEP IN MIND I'VE ONLY PUT ON 17,400 MILES IN 3 YEARS.......PLEASE ADDRESS IF YOU CAN. THANK YOU! (I DO HAVE ALL THE INVOICES, MAINTENANCE RECORDS, BUT CANNOT SCAN AT THIS TIME)
Electrical system, Engine, Mar 1, 2019
JUST FINISHED GASSING UP AFTER WORK FROM HIGHWAY DRIVING AND OIL LIGHT STARTS FLICKING ON AND OFF REALLY FAST FOR A MIN THEN GOES AWAY . AFTER I PULL OFF THE MAIN ROAD TO A NEIGHBORHOOD I'M ABOUT TO PULL OVER TO CHECK CAR AND GO OVER A SPEED BUMP CAR DIES. SO I GET OUT POP HOOD OPEN OIL CAP THERE NO OIL AND FUMES COMING OUT AND I REALLY DIDNT GET A WARNING LIGHT OR ANYTHING TO WARN ME THERE WASNT ANY OIL OTHER THEN THE FLICKERING LIGHT THAT JUST WENT OFF. IT HAS 100000 MILES GOT OIL CHANGED EVERY 4000 TO 5000 IT LAST HAD ONE AT 96000. SO I HAVE SOMEONE PICK ME UP I GET OIL PUT I. IT DOESNT START I LEAVE OVER NIGHT FIND OUT CPU HAS A SENSOR TO PROTECT ENGINE FROM FURTHER DAMAGE IF IT GETS HOT SO I DISCONNECT BATTERY AND RECONNECT IT STARTS BUT NOW THERES A KNOCKING SOUND I TAKE IT 2 MIN AWAY TO FIRESTONE THEY LISTEN TO IT AND SAY THE PROBLEM IS A INTERNAL MOTOR PROBLEM THEY CANT FIX SOUNDS LIKE A ROD BROKE.OR LOOSE. SO I HAVE TOWED TO DEALER FOR NOW. I JUST SAW THE NEWS ABOUT THEM CATCHING FIRE AND BASICALLY PUT 2 AND 2 TOGETHER. THE CARS ARE EATING TOO MUCH OIL DUE TO A REGULATOR SENSOR AND THE OIL SENSOR IS NOT LETTING PEOPLE NOW THERE ISN'T ANY OR THAT ITS LOW TIL IT'S TOO LATE SO THE RODS BREAK AND PUNCTURE THE MOTOR CAUSING OIL TO LEAK AND CATCH FIRE DUE TO HEAT. SO NOW I HAVE A CAR THAT'S UNDRIVABLE THAT I HAVE TO PAY POSSIBLY FOR A NEW ENGINE DUE TO A FAULTY DISTRIBUTION SENSOR AND OIL LIGHT WARNING SYSTEM THAT CAUSES OVERHEATING OF THE MOTOR. I HOPE MY RECALL NOTICE COMES SOON TO REPLACE THIS MOTOR CAUSE I DON'T HAVE 4 000 TO 6000 DOLLARS TO REPLACE A NEW ONE.
Steering, Structure, Feb 28, 2019, crash
HI I WAS LOOKING AT RECALLS FOR THE SOUL AFTER I SAW A POSSIBLE FIRE HAZARD AND ACTUALLY TYPED MY VIN IN AND SAW MY CAR WAS RECALLED FOR A STEERING ISSUE THAT COULD'VE LEAD TO ACCIDENTS AND I WAS ACTUALLY IN AN ACCIDENT IN 2017 IN MY 2014 KIA SOUL BECAUSE OF SOMETHING THAT HAPPENED WITH MY STEERING THAT CAUSED ME TO HIT SOMEONE? A WOMAN IN FRONT OF ME SLAMMED ON HER BRAKES AND WHEN I TRIED TO GET OVER IT'S ALMOST LIKE THE WHEEL HAD COMPLETELY LOCKED BUT UP BUT I COULD STILL TURN IT, IF THAT MAKES SENSE. THERE WAS A WEIRD CLUNKING NOISE WHEN IT HAPPENED AND SOMETIMES I STILL HESRIT OCCASIONALLY. I WOULD LIKE TO KNOW HOW TO GO FORWARD WITH THIS. THANK YOU SO MUCH.
Exterior lighting, Feb 28, 2019
HEADLIGHTS FLICKER OFF FOR A FEW SECONDS WHEN ON AUTO-HEADLIGHTS. HEADLIGHTS DO NOT FLICKER WHEN MANUALLY MOVED TO ON. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING IN TOWN AND ON THE HIGHWAYS.
Other or unspecified, Feb 21, 2019, fire
DRIVING 65 (THE SPEED LIMIT) USING CRUISE CONTROL ON HWY 78. CAR SOUNDED LIKE TRANSMISSION WAS BOGGING DOWN HEARD A POP AND SAW SMOKE. PULLED OVER TO THE SIDE LIFTED THE HOOD AND SAW FLAMES. CALLED 911 AND WATCHED THE CAR BURN UP. NO TIME TO GRAB ANYTHING BUT A POSTAL KEY.
Steering, Other or unspecified, Engine, Feb 20, 2019
I WAS DRIVING ABOUT 30 MPH NORTH ON HARBOR BLVD AND FIRST ST IN CALIFORNIA SUDENDLY I HEARD A LOUD KNOCKING/CLICKING SOUND COMING FROM THE LOWER LEFT SIDE OF THE ENGINE & NO ERROR CODES CAME ON PRIOR TO THE NOISE SO I PULLED OVER AND CALLED A TOW TRUCK TO TAKE MY VEHICLE TO THE NEAREST MECHANIC. UNTIL TODAY MECHANIC HAS UNKNOWN ORIGIN OF PROBLEM
Exterior lighting, Feb 18, 2019
DRIVER SIDE HEADLIGHT ONLY WORKS AT RANDOM TIMES, IT WILL COME ON AND A FEW SECONDS LATER IT GOES OUT. MOST TIMES IT DOESN'T WORK AT ALL. LAST WEEK I HAD A NEW SWITCH INSTALLED THAT WAS ON AN EXTENDED WARRANTY, THE LIGHT WORKED FOR ONE (1) DAY AND WAS OUT AGAIN YET I WAS TOLD THE SWITCH WAS BAD THAT THEY REMOVED. HAPPENS WHEN MOVING OR STATIONARY, LEAVING DRIVEWAY. IF THE VEHICLE SETS A WHILE SOMETIMES IT WILL COME ON AND STAY ON MOST TIMES IT JUST DOESN'T WORK. I CONSIDER THIS A SAFETY ISSUE BECAUSE I DON'T KNOW WHEN THE OTHER HEADLIGHT WILL GO OUT. THIS HAS BEEN GOING ON SINCE AUG. 2018. I REPLACE THE BULB AND IT WORKS FOR 3 MONTHS THEN STARTS OVER AGAIN WORKING RANDOMLY
Fuel/propulsion system, Feb 11, 2019
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING, THE CONTACT NOTICED FUMES INSIDE THE VEHICLE. THE CONTACT STATED THAT THE FUEL CAP DID NOT CLOSE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Steering, Power train, Service brakes, Feb 5, 2019
AT 10000MI, THIS CAR LOST PICK- UP, THEN CHARGING OUTLETS FAILED. BY 30000MI, THE BRAKES WERE MUSHY AND WEAK, THE ENGINE MAKES NOISE, STEERING ISSUES AND WEIRD SMELLS STARTED TO OCCUR. BY 45000MI, THE BRAKE LIGHT FAILED, VIBRATION/SHAKING, HESITATION AND LURCHING (ON ITS OWN), GAS MILLAGE WAS CUT IN HALF, RMPS/IDLE UNUSUALLY HIGH, FAULTY/ FAILED SENSORS, FUEL GAUGE FAILURE, HEATING/BLOWER FAILURE. DEALERSHIPS WILL NOT LOOK INTO ANYTHING WITHOUT A "CODE" TRIPPING, AND I WAS TOLD BY THEIR MECHANIC THAT KIA CORPORATE WILL NOT ALLOW ANY INVESTIGATION OF ISSUES WITHOUT A DIAGNOSTIC CODE, SO MY WARRANTY WOUN'T COVER THE HIGH PRICE OF FINDING THE ISSUES. I GET IN THE CAR, START IT UP AND THE NOISE AND REV IS NOT NORMAL. I DRIVE 10 FEET AND THE CAR STARTS SHAKING AND MAKING NOISE. WHEN I TRIED TO TURN ON THE HEAT, LOUD NOISES STARTED UNDER THE HOOD, AND THE ENGINE WOULD REV, WHEN THE CAR REVVED, THE HEAT WOULD KICK ON FOR 2 SEC THEN FALL OUT AGAIN. IT NOW DOESN'T PERFORM AT ALL. WHEN I ACCELERATE AFTER A STOP LIGHT, IT WON'T MOVE FOR SEVERAL SECONDS, THEN PUTTERS AND GOES. I HAVE ALMOST GOTTEN INTO MANY ACCIDENTS BECAUSE OF THIS.
Electrical system, Other or unspecified, Engine, Jan 30, 2019, fire
WHILE DRIVING ON THE HIGHWAY, THE DASH BOARD STARTED TURN OFF AND ON THE CAR BEGAN TO LOSE POWER. I PULLED OFF TO THE SIDE AND THE LIGHTS ON THE DASH CAME ON AND THE CAR SHUT DOWN COMPLETELY.WITHIN A FEW MINUTES SMOKE STARTED COMING FROM THE HOOD OF THE CAR FOLLOWED BY A SMALL FIRE. I GOT OUT OF THE CAR AND THE FIRE GREW AND COMPLETLY BURNED THE CAR.
Steering, Suspension, Jan 29, 2019
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING AT UNKNOWN SPEEDS, THE FRONT END OF THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STRUTS NEEDED TO BE REPLACED. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO KIA OF DAYTON (8560 TROY PIKE, HUBER HEIGHTS, OH 45424, (937) 500-5461) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN BOLT WAS MISSING, THERE WAS FRONT END DAMAGE, AND THE ROCKER ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,900...*BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Engine, Jan 27, 2019
I WAS MID TURN GOING HOME WHEN SUDDENLY MY CAR REFUSED TO SPEED UP AND BECAME TO RUMBLE. I SUCCESSFULLY MADE IT HOME RIGHT DOWN THE STREET. WHEN WHILE APPROACHING MY HOME MY VEHICLE STALLED AND ALL LIGHTS SUDDENLY CAME ON. OIL, ENGINE, BATTERY. I HAVE NOT HAD ANY ISSUES WITH MY CAR AND I GET MY OIL CHANGES REGULARLY ( WARNING LIGHT HAS NEVER CAME ON). I HAD TRIPLE A TOW MY VEHICLE TO THE DEALERSHIP AS I AM STILL UNDER WARRANTY. THEY WANTED TO CHARGE MY 145 TO JUST LOOK AT IT. THEY SAID THE WARRANTY COMPANY MIGHT NOT COVER THE ENGINE BEING SHOT. THE DEALERSHIP HAS NOT REPLACED MY MILES STICKER TO TELL ME WHEN I NEED AN OIL CHANGE THE LAST THREE TIMES I'VE BEEN THERE. THEY NEVER INFORMED ME HOW LONG THEIR OIL CHANGES ARE GOOD FOR. I HAVE READ MANY REVIEWS ON THIS CAR AND MANY PEOPLE HAVE HAD THE SAME ISSUE. MY CAR IS COVERED UNDER WARRANTY BUT THEY WANT TO CHARGE ME AND MIGHT NOT EVEN FIX IT. I HAVEN'T BEEN ABLE TO WORK WITHOUT MY CAR SO I AM LOW ON FUNDS. IF A ENGINE ISSUES ARE VERY COMMON WITH THIS MODEL OF VEHICLE THEY SHOULD BE ABLE TO REPLACE NO QUESTIONS ASKED. I PAY FOR MY WARRANTIES BUT THEY CANT HELP ME?
Engine, Jan 18, 2019
ON OCTOBER 27, 2018 WHILE DRIVING ON I-10 WEST TOWARDS DOWNTOWN BATON ROUGE, MY 2014 KIA SOULS' ENGINE 'POPPED' AND LOST ACCELERATION VERY SUDDENLY IN HEAVY TRAFFIC. IT WAS TOWED IMMEDIATELY TO ALL STAR KIA OF BATON ROUGE ON SIEGEN LANE WHERE IT WAS PURCHASED FOUR MONTHS PRIOR. IT WAS DETERMINED BY THE SERVICE DEPARTMENT THAT THE SOUL HAD A 'MASSIVE ENGINE FAILURE' WHICH CAUSE IT TO THROW A ROD THROUGH THE ENGINE BLOCK. IT WAS ALSO AT THIS TIME THE SERVICE DEPARTMENT INFORMED ME THAT THE MANUFACTURES WARRANTY DOES NOT APPLY TO ME SINCE I AM NOT THE ORIGINAL OWNER AND KIA HAS NO RESPONSIBILITY FOR THE REPAIR OR REPLACE OF THE ENGINE. AFTER RESEARCHING THE PROBLEM WITH THE ENGINE FAILURE ONLINE, I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2014 AND 2015 KIA SOULS. SEVERAL REPORTS HAVE BEEN FILED WITH THE NHTSA CONCERNING BOTH ENGINE FAILURES AND ENGINE FIRES, BUT HAS NOT BEEN INCLUDED IN THE RECENT RECALLS. I IMPLORE THE NHTSA TO INCLUDE THE 2014 KIA SOUL IN THE RECENT RECALLS FOR HYUNDAI AND KIA DUE TO ENGINE FIRE PROBLEMS.
Engine, Jan 11, 2019
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY HEARD A CLICKING SOUND IN THE FRONT. MY CAR SEEMED TO BE PUT OF GEAR AND WAS REVVING UP. I IMMEDIATELY PULLED TO THE SIDE AND IT DIED RIGHT THERE. I HAVE 102K ON THIS CAR AND IT IS COMPLETELY DEAD. I WAS TOLD ENGINE NEEDS TO BE REPLACED
Electrical system, Jan 10, 2019
2014 KIA SOUL + (JUST GOT - ONE MONTH - 1ST TIME HAPPENING) : IN MY DRIVEWAY: NOT STARTING: I PUT THE KEY IN THE IGNITION AND TURNED IT - THE LIGHTS/ DASHBOARD LIT/ AND RADIO PLAYED, BUT ENGINE WOULD NOT START - I TURNED OFF THE RADIO AND TURNED OFF THE CAR: I TRIED X3 TIMES (RADIO OFF) - SAME RESULTS: THEN I TOOK THE KEY OUT THE IGNITION / PUT FOOT ON BRAKE / PUT KEY IN IGNITION AND TURNED - DASHBOARD LIT UP / HEARD THE CLICK / ENGINE DID NOT START / PUT CAR IN DRIVE - TURNED AGAIN / STILL NOTHING: PUT CAR IN PARK / TOOK KEY OUT IGNITION - TOOK KEY OUT - PUT KEY BACK IN IGNITION AND TURNED / DASHBOARD LIT / HEARD CLICK / NO ENGINE START: SAW ON YOUTUBE SEVERAL VIDEOS WITH SAME ISSUE.