2015 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 16 Soul model years with reports.
Of the 2015 reports, 36 involved a crash and 83 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
SteeringSep 29, 2017
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Campaign 17V608000 on NHTSA.gov
Vehicle speed control, accelerator pedalMar 2, 2015
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
Campaign 15V123000 on NHTSA.gov
Representative owner complaints: engine
660 reports, newest first. Show all
Power train, Engine, Jul 3, 2021
The connecting rod bearing failed resulting in the engine failing. The engine is still in the car at the dealership awaiting approval from KIA to replace it (they are currently refusing). The engine failing while the vehicle was being operated placed me and other motorist in danger had I not been able to get it off the road immediately. The connecting rod bearing failure was confirmed by the dealership. No, the vehicle has not been inspected by anyone else besides the service techs at the dealership. It is unknown if any warning lamps or messages appeared before the failure.
Vehicle speed control, Engine, Jun 28, 2021
My car started making a loud noise and the car would not accelerate as I was returning home on the highway. I was driving home on I-75 South when my car started to slow down and it was very hard to accelerate and was making a loud noise. I made it to the next exit off Sharonville Rd and made it into a gas station. I opened the hood to check the oil and it was extremely hot and smoking. I had to wait until it cooled off and put in some oil to try to make it on home. The check oil light was not lit which didn't even provide any indication that my car was out of oil during the 1/2 hour drive. I do not feel safe to drive this car, since this incident. I took it for auto repair immediately the next day. Please help with assistance with this issue.
Engine, Jun 25, 2021
I was driving and check engine light went on , drove to Pride Kia where this car was purchased. Before check engine light went on car started to decrease in acceleration. And some smoke could be seen once or twice upon acceleration. Car has been at Pride Kia for 15 days and have not been told what the problem is. This 2015 Kia Soul was was taken in at Pride Kia for a product improvement on December 2020. And on February 2021, there was a recall SC200, to check engine. Currently there are two recalls for a 2015 Kia Soul. One is for a catalytic converter 19V120000. The problems described in this recall are very similar to the problems of the Kia Soul I drive. Also, recall 20V750000, is similar to the engine problems of my Kia Soul. Upon inquiring about the Kia Soul engine problems, I was informed that it seems likely it could be catalytic problem Since the check engine light is blinking, this demonstrates a catalytic problem and not a sensor problem. The stalling of the engine also has taken place when the ISG feature Is on. I asked the Pride Kia dealer service department and they said keep driving it nothing. Thank you, Al DiCenso
Engine, Jun 24, 2021
The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). The contact took the vehicle to a local dealer to have the recall repairs completed. The contact stated on March 5, 2021 while driving 30 mph, the accelerator pedal was depressed but failed to accelerate. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed both front and rear catalytic converter needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was repaired. The contact stated on April 29, 2021 while driving 80 mph, the vehicle seized. The contact stated no warning light was illuminated. The contact was able to glide on neutral to a stop. The contact towed the vehicle to an independent mechanic and was informed the engine was needing to be replaced. The contact associated the failure with NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). The contact towed the vehicle to the local dealer for diagnosis and repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 112,000.
Engine, Jun 22, 2021, fire
The contact's daughter owns a 2015 Kia Soul. The contact stated while her daughter was driving 45 mph when she heard abnormal noise and saw smoke exiting from the front of the vehicle. The contact stated multiple warning lights were illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic where it was diagnosed with needing the engine to be replaced. The driver called the local dealer and was referred to the manufacturer. The VIN was associated with NHTSA Campaign Number: 20V750000 (ENGINE). The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure and they would not honor the recall. The failure mileage was approximately 101,027.
Engine, Jun 14, 2021
I received a recall notice from Kia. The notice said the engine may catch fire because of oil leaks and a Kia dealer would inspect the engine. The Kia dealer mechanic said there was no oil leak, though he noted oil on the valve cover (3-31-21). He also said one ignition coil spring was damaged. When I took the car to my mechanic, he said all the coil springs were soaked with oil due to a defective valve cover gasket. He replaced the gasket and the coils. I submitted documentation for all the claims in this note to the Kia Consumer Assistance department. They said I would have to wait 2 months for a response. I waited 2 months and have received no response. Sincerely, Joe Saccaro. What component malfunctioned? Valve cover gasket. Available for inspection upon request? Yes, I have all the parts. How was your safety or the safety of others put at risk? Engine fire. The NHTSA required the recall. Has the problem confirmed? Yes, by a certified mechanic. (Document included,) Has the vehicle or component been inspected by the dealer. Yes, the dealer mechanic confirmed the leak (attached) but did not say the valve cover gasket needed replacement. Were there any symptoms of the problem prior to the failure? Yes, oil on the engine cover, as noted by the Kia Mechanic. (attached)
Engine, Jun 9, 2021
2015 Kia Soul engine failure with approximately 71k miles, Jan 1029. This particular VIN was not part of a prior recall. A recall was issued after this date to request owners of these particular vehicles to bring their cars in to the dealership to have them checked and a possible software update to prevent engine failures. What recourse do I have as there is not a recall for my particular VIN to replace a failed engine and since the engine has already failed and modifications to software abviously is not a solution at this point? How does a consumer get protection from a clearly known failure mode for these particular engines? Please Help!!!
Engine, Jun 2, 2021
approximately 9 months ago (approximately 65,000 miles) the vehicle was operating oddly and there was a low level noise. Took it to a repair shop and they told me there was no oil showing on the dip stick. The references a NHTSA warning for this vehicle/engine that after 60K miles it begins to rapidly consume oil, something having to do with leaking valves and he oil burning up faster. The obvious problem is that the engine could seize up if this got worse. From that point forward I was putting in about a quart of oil every 2 weeks (500 miles or so). Made repeated calls to KIA and filed a report. They promised to look into it and have a decision at a regional level to repair. No response ever received. I took the vehicle to the local dealer about 2 months ago. They had nothing to report regarding my issue, treated another unrelated recall. Returned again as oil consumption was getting worse. they conducted a formal oil consumption test which showed dramatic increase in just the 2,500 miles the car was tested and at the last one said the oil was very bad and the engine was failing now, not just consuming a lot of oil. Today I was informed that any support from KIA has been denied and that my vehicle was damaged, needing over $5,000 in repair and basically worthless.
Engine, May 28, 2021, fire
The contact owns a 2015 Kia Soul. The contact stated while driving 60 mph, the check engine warning light illuminated. The vehicle jerked and failed to accelerate. An unknown dealer was contacted and informed of the failure. The contact was informed that the vehicle was not covered under warranty. The vehicle was taken to an independent mechanic and diagnosed that the engine failed due to the catalytic converter and a burnt valve inside of the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the previous vehicle owner had received a recall notification on the vehicle. The failure mileage was 160,000. The VIN was unavailable.
Engine, May 27, 2021, fire
The contact owns a 2015 Kia Soul. The contact stated while driving 70 mph, there was a knocking sound then a loud boom heard. The contact and her passengers detected a smoke odor and saw that there was smoke coming from the hood. The vehicle would not accelerate so the contact pulled over and turned off the vehicle. The contact then tried to turn on the vehicle but the vehicle would not restart. The vehicle was towed to an independent mechanic who diagnosed that there was a hole in the engine. The vehicle was then towed to the dealer and diagnosed that there was a hole in the engine which caused the oil to leak. The dealer notified the manufacturer of the failure however, the manufacturer informed the dealer that they were not responsible for the repair since the contact had not gotten the recall repair for the Electronic Control Unit (ECU) software update. The contact stated that she received the recall notification six days before the failure. The vehicle was not repaired. The failure mileage was 93,050.
Engine, May 25, 2021
2015 Kia Soul's oil has been changed every 3K miles and has been well maintained. Check engine light came on on 4/7/21, and burning smell and vehicle was taken to service. Code showed Catalytic Converter but no open recalls for anything else. Service did not show that a Product Improvement Notice was open nor was my daughter notified in writing of that open Notice. Last night the vehicle lost all oil, threw a rod and the engine blew up with no explosion, fortunately. Kia says that will not cover the engine replacement yet it appears that the National Highway Traffic Safety Administration indicated that there is a recall for this issue with a number of vehicles actually catching fire. The vehicle is now at a dealership in Nashville, TN but they say the replacement is not covered. Request NHTSA involvement in helping resolve this with Kia. Please contact me [XXX] and/or [XXX] as soon as possible. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Fuel/propulsion system, May 25, 2021
Leasing a 2015 Kia Soul + from Weston Kia in Portland, Or. on 9/1/20 with 94,191 miles on it. I’ve had routine oil changes done on 12/14/20 @ 99,961 miles & again on 3/8/21 @ 104,432. Now from about 1-2 months after leasing my Kia, the MIL would turn on for some time then go off just to turn back on again. I had an ASE certified mechanic where I work run a diagnostic Check on it with a code of P0014. Called Weston Kia service department about it and I was told that I would have to bring it in to them, charge me $139 to run their diagnostic check to see what’s up! Now On 1/25/21 I received a letter from Kia about a safety recall, #20V750 for my Kia, after 3 months I was finally able to get it in for the recall service. I’ve looked up my vin number again to find out that nothing was done with my car however, now both my MIL & EOPWL, only at idle, is flashing, and I’ve had to add oil to my engine 2 times between oil changes, occasionally during acceleration my car hesitates from lack of power! Now I’m scheduled today, 5/25/21, to go back to the dealership service center to again have my car looked at. Now after reading all 459 complaints from other Kia owners with similar issues, that my first high interest rate, leased car that I still owe 10k on, is either going to cost even more to get fixed or it’s just going to die because I can’t afford to get KIA’s faulty engine problems fixed nor keep going back to have a diagnostic test done @$139 just to tell me it’s nothing! 459 similar complaints is telling me that I just dug myself into a hole.
Engine, May 19, 2021
THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 82,000.
Engine, May 17, 2021
THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE DEALER AND MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, May 14, 2021
THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE STATE ATTORNEY GENERAL REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Engine, May 13, 2021
ENGINE SEIZED. JUST HAD OIL CHANGED AT SUMMIT PLACE KIA OF GRAND RAPIDS 2000 MILES AGO. ENGINE LIGHT NEVER CAME ON. NO KNOCKING. CALL STALLED, DASH LIGHTS BLINKING AND WOULD NOT START. TOWED,
Power train, Engine, Fuel/propulsion system, May 12, 2021
CONTRACT 100K MILES/10 YEARS. CURRENT MILEAGE 92388. STILL WITHIN WARRANTY CONTRACT. WHILE DRIVING, 12/6/2020, MY CAR STOPPED RUNNING AFTER A BRIEF WARNING ON THE DASH. CHECK ENGINE AND OIL LIGHT CAME ON. WITHIN A FEW MINUTES, I HEARD A NOISE, AND THE ENGINE SHUT DOWN. THERE WERE NO OIL LEAKS OR ANY FLUIDS UNDER THE CAR. I TOWED THE CAR HOME. I TOWED TO RAY BRANDT KIA IN HARVEY LA 12/7/20. A MONTH LATER, I WAS TOLD THE ENGINE FAILED. BY 1/4/21, I WAS ASKED FOR PERMISSION TO TEAR DOWN THE ENGINE FOR INSPECTION. 1/8/21 BRIAN MURRAY,SVC MGR. SAID VALVE COVER TO BE REMOVED FOR INSPECTION. FIDELITY WARRANTY/RAY BRANDT KIA APPROVED REPAIRS RE: RO101874. PER VICKY, THE INSPECTOR DIRECTED THE TIMING BELT REPLACEMENT. ON 1/13/21, TEST RUNS DONE TO SEE IF IT FIXED THE PROBLEM BUT NO COMPRESSION. NO ACTION TAKEN ON RECALL 20V750. PER VICKY, RAY BRANDT RECOMMENDED REPLACING THE ENGINE. USED ENGINE FOUND FOR REPLACEMENT WITH APPROX. 42K MILES. PER VICKY AT RAY BRANDT SVC DEPT. I RECEIVED RECALL LETTER DATED 1/25/21 BY MAIL. CALLED VICKY ABOUT RECALL. SHE CONFIRMED IT ON HER COMPUTER. RAY BRANDT CALLED DAYS LATER TO SAY FIDELITY DENIED MY CLAIM. THEY STOPPED ALL REPAIRS. TOLD I HAD TO CALL FIDELITY FOR DOCUMENTATION. CALLED BUT NO RESPONSE. AFTER SENDING A CERTIFIED LETTER 3/9 TO LEGAL. NANCY BEAUSEJOUR CALLED. SHE SENT A REPLY DATED 4/7. FIRST TWO INSPECTIONS REVEAL OIL AND OTHER FLUIDS ARE GOOD AND NO SLUDGE IN THE ENGINE. THIS WAS PRIOR TO TWO MORE INSPECTIONS WITH DIFFERENT CONCLUSIONS. FINAL INSPECTION SHOW ENGINE WARPED. DUE TO IGNORING THE RECALL, NO ACTION ON SERVICE DEPARTMENT RECOMMENDATIONS AND TEST RUNS WITHOUT REPAIRS, THE ENGINE WARPED. BEFORE THIS FAILURE, I HAD NO ENGINE OVERHEATING. SINCE 4/22/21, AFTER 5 CALLS TO KIA CONSUMER ASSISTANCE CTR.,CALLED. MAY 12, 2021
Engine, May 12, 2021
THERE WAS A RECALL ON THE CATALYTIC CONVERTERS AND THE DEALERSHIP IN COLUMBUS, GEORGIA, SAID THEY REPLACED IT. KIA OF COLUMBUS ONLY HAD THE CAR 20 MINUTES WHEN THEY SAID THEY WERE COMPLETELY DONE CHANGING THE PART OUT. NOW THERE'S A KNOCK IN THE MOTOR, THE CAR LEFT MY DAUGHTER STRANDED ON THE HIGHWAY, IT WOULDN'T GO OVER 40 MPH AND IT HAD TO BE TOWED. SONS KIA IN MCDONOUGH, GEORGIA DID A DIAGNOSTIC ON IT WHICH SAID IT NEEDED A NEW ENGINE ASSEMBLY. I DON'T BELIEVE THE CONVERTER WAS REPLACED IN THE FIRST PLACE CAUSING THE CURRENT DAMAGE TO THE VEHICLE.
Engine, May 11, 2021
RE: NHTSA RECALL 20V750, KIA SOUL 2015, VIN: [XXX]. WHILE DRIVING, 12/6/2020, MY CAR STOPPED RUNNING AFTER A BRIEF WARNING ON THE DASH. CHECK ENGINE AND OIL LIGHT CAME ON. WITHIN A FEW MINUTES, I HEARD A NOISE, AND THE ENGINE SHUT DOWN. THERE WERE NO OIL LEAKS OR ANY FLUIDS UNDER THE CAR. I TOWED THE CAR HOME. I TOWED TO RAY BRANDT KIA IN HARVEY LA 12/7/20. A MONTH LATER, I WAS TOLD THE ENGINE FAILED. BY 1/4/21, I WAS ASKED FOR PERMISSION TO TEAR DOWN THE ENGINE FOR INSPECTION. 1/8/21 [XXX], SVC MGR. SAID VALVE COVER TO BE REMOVED FOR INSPECTION. FIDELITY WARRANTY/RAYBRANDT KIA APPROVED REPAIRS RE: RO101874. PER [XXX], THE INSPECTOR DIRECTED THE TIMING BELT REPLACEMENT. ON 1/13/21, TEST RUNS DONE TO SEE IF IT FIXED THE PROBLEM BUT NO COMPRESSION. NO ACTION TAKEN ON RECALL 20V750. PER [XXX], RAY BRANDT RECOMMENDED REPLACING THE ENGINE. USED ENGINE FOUND FOR REPLACEMENT WITH APPROX. 42K MILES. PER [XXX] AT RAY BRANDT SVC DEPT. I RECEIVED RECALL LETTER DATED 1/25/21 BY MAIL. CALLED [XXX] ABOUT THE RECALL. SHE CONFIRMED IT ON HER COMPUTER. RAY BRANDT CALLED DAYS LATER TO SAY FIDELITY DENIED MY CLAIM. THEY STOPPED ALL REPAIRS. TOLD I HAD TO CALL FIDELITY FOR DOCUMENTATION. CALLED BUT NO RESPONSE. AFTER SENDING A CERTIFIED LETTER 3/9 TO LEGAL. [XXX] CALLED. SHE SENT A REPLY DATED 4/7. FIRST TWO INSPECTIONS REVEAL OIL AND OTHER FLUIDS ARE GOOD AND NO SLUDGE IN THE ENGINE. THIS WAS PRIOR TO TWO MORE INSPECTIONS WITH DIFFERENT CONCLUSIONS. FINAL INSPECTION SHOW ENGINE WARPED. DUE TO IGNORING THE RECALL, NO ACTION ON SERVICE DEPARTMENT RECOMMENDATIONS AND TEST RUNS WITHOUT REPAIRS, THE ENGINE WARPED. BEFORE THIS FAILURE, I HAD NO ENGINE OVERHEATING. SINCE 4/22/21, AFTER 4 CALLS TO KIA CONSUMER ASSISTANCE CTR., NO RETURN CALLS. IT IS NOW MAY 11, 2021. RAY BRANDT KIA AND FIDELITY WARRANTY SERVICES WILL NOT RETURN MY CALLS. STILL PAYING FOR CAR. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, May 10, 2021
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL TICKING SOUND COMING FROM THE VEHICLE. THE DRIVER PULLED OFF THE ROAD AND NOTICED THERE WAS NO OIL IN THE ENGINE. THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK CASE KIA (14500 W SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DECLINED TO REPAIR THE VEHCILE. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) FOR WHICH THE VIN WAS INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Engine, May 8, 2021
SO I WAS ON MY WAY HOME FROM RUNNING ERRANDS, CURRENT SPEED WAS 45 BECAUSE OF TRAFFIC SIGNS AND THEN HAD TO YIELD BECAUSE I NEEDED TO TURN LEFT, STARTED GOING ONCE I WAS ABLE TO SO SPEED WAS ABOUT 0 THIS TIME, TRIED TO TURN AND START TO GET CAR UP TO SPEED AGAIN WHEN CAR DECIDED TO START STUTTERING AND THE CAR ENDED UP NOT GOING PAST 20 MPH. IT WENT FROM 45 TO 20 AND REFUSED TO GO HIGHER, EVEN WENT DOWN TO 10. CHECK ENGINE LIGHT CAME AND WAS FORCED TO PULL OVER. CAR WOULD DRIVE AFTER CHECKING TO MAKE SURE THERE WERE NO LEAKS OR ANYTHING ELSE VISIBLE. CAR WOULD ABSOLUTELY NOT GO PAD 25 IN A 55. WAS A VERY DANGEROUS RIDE HOME BECAUSE CAR HAD STARTED ROLLING BACKWARDS OUT OF NOWHERE. CAR CURRENTLY STILL JUMPS AND HAS NOT BEEN DRIVEN SINCE 1ST SCARE. THE ENGINE WAS REPLACED THE FIRST TIME THIS HAPPENED IN 2019 BY THE DEALERSHIP AFTER ONLY PURCHASING THE CAR AND HAVING IT FOR 2 MONTHS WITH AN OLDER ENGINE, I HAVE ABSOLUTELY NO IDEA WHY THIS HAS HAPPENED AGAIN. THE CAR ALSO RECENTLY WAS CHECKED FOR RECALLS WHEN OIL CHANGE WAS DUE
Engine, May 6, 2021
CATALYTIC CONVERTER OVERHEAT IT CAUSING MUFFLER TO MELT THE BUMPER. CAR ALSO OVERHEATED DUE TO THE ISSUE
Engine, May 5, 2021
IN NOVEMBER 2020 I HAD A DANGEROUS ENCOUNTER ON THE I 94 EXPRESSWAY IN CHICAGO. MY CAR A 2015 KIA SOUL ENGINE LIGHT CAME ON , AND THE ENGINE BEGAN STALL, WHILE THIS WAS HAPPENING A SEMI WAS BEHIND ME , THANK GOD I WAS ABLE TO VEER OFF THE EXPRESSWAY TO THE EMERGENCY LANE AND TURNED OFF THE CAR. THIS WAS THE START OF THE CRAZINESS WITH THIS VEHICLE. THE ENGINE LIGHT HAS BEEN ONAND OFF 4 TIMES SINCE THE EXPRESSWAY EPISODE.I'VE HAD MANY ENCOUNTERS WITH THE KIA DEALERSHIPS (5) AND KIA MOTORS OF AMERICA REGARDING THE ENGINE LIGHT AND THE CARS POOR PERFORMANCE . IN BETWEEN THE TIME OF NOW AND THEN I HAVE DONE EVERYTHING THEY HAVE REQUESTED FROM GETTING A CATALYTIC CONVERTER OIL CHANGES ALL THESE THINGS NOTHING HAS CHANGED IS ACTUALLY HAS GOTTEN WORSE I'VE EVEN GOTTEN A KNOCK SENSOR REPLACED WHICH AT THOMAS KIA IN INDIANA SEE IT WOULD FIX THE PROBLEM, DIDN'T. I RECEIVED A RECALL LETTER FOR THIS VEHICLE DATED JANUARY 27 2021 WITH ALL MY PRIOR COMPLAINTS DOCUMENTED, FROM THE OIL LIGHT BEING ON ,TO AGAIN THE ENGINE LIGHT COMING AND STAYING ON . KIA AND THE KIA DEALERS REFUSE TO STAND BY THERE WORDS STATED ON THE RECALL NOTICE OF THE VEHICLE . THE 2015 KIA SOUL IS CURRENTLY NAPLETON KIA IN RIVER OAKS ILLINOIS. I WAS TOLD BY A KIA OF AMERICA REPRESENTATIVE AND KIA NAPLETON SERVICE ADVISOR THAT I WOULD NEED TO PAY $400. TO HAVE THEM ASSESSED TO FIND OUT THE REASON FOR THE ENGINE LIGHT STAYING ON. THE RECALL PLAINLY STATES THAT THE VEHICLE WOULD BE ASSESSED TO DETERMINE WHY THE LIGHT IS ON.
Engine, May 4, 2021
2015 KIA SOUL. CONSUMER WRITES REGARDING TO ENGINE FIRE COMPARTMENT SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING A RECALL REPAIR COMPLETED, THE DEALER ADVISED OF ISSUES WITH THE VEHICLE. THE CONSUMER BELIEVED THE ISSUES WERE RELATED TO THE RECALL AND SHOULD BE REPAIRED AS A PART OF THE RECALL. *JS
Engine, May 3, 2021
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RAY BRANDT KIA LOCATED AT 1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 356-7072, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.