2015 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 16 Soul model years with reports.
Of the 2015 reports, 36 involved a crash and 83 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
SteeringSep 29, 2017
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Campaign 17V608000 on NHTSA.gov
Vehicle speed control, accelerator pedalMar 2, 2015
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
Campaign 15V123000 on NHTSA.gov
Representative owner complaints: engine
660 reports, newest first. Show all
Engine, Jan 31, 2020
SEVENTEEN YEAR OLD DAUGHTER DRIVING HOME FROM SCHOOL IN 2015 KIA SOUL, WEDNESDAY, 29 JANUARY 2020. MIDWAY GOING UP A STEEP HILL ON A MAJOR BUSY HIGHWAY, THE CAR ENGINE STOPPED WHICH LEFT HER IN THE RIGHT HAND LANE OF A FOUR LANE HIGHWAY. HIGHWAY 64, FAYETTEVILLE, TN, LINCOLN COUNTY. THIS HIGHWAY IS A MAJOR ROUTE FOR LARGE TRACTOR TRAILERS. DAUGHTER TURNED ON EMERGENCY FLASHER AND EXITED THE CAR FOR SAFETY. SEVERAL PEOPLE CAME BY AND HELPED PUSH THE CAR TO THE SIDE OF THE ROAD. THIS PART OF THE HIGHWAY HAS A SMALL SHOULDER WITH GUARDRAILS DUE TO THE STEP DROP OFF. INTERNET RESEARCH DESCRIBES OTHER KIA VEHICLES WITH THE EXACT ENGINE FAILURE SYMPTOMS THAT RESULTED IN NUMEROUS RECALLS. THIS VEHICLE'S VIN DID NOT INDICATE A RECALL. MILEAGE IS APPROXIMATELY 71,000. CURRENTLY UNABLE TO GET THE ACTUAL ODOMETER READING DUE TO THE ELECTRICAL SYSTEM IS DEAD. CAN PROVIDE THE ACTUAL MILEAGE WHEN I CAN GET THE ELECTRICAL SYSTEM POWERED.
Engine, Jan 28, 2020
WHILE DRIVING OIL LIGHT WOULD FLICKER EVER SO OFTEN. WHEN THIS WOULD HAPPEN WE WOULD STOP AND CHECK THE OIL LEVEL, IT WAS ALWAYS FULL. I TOOK CAR TO STORE ABOUT 4 BLOCKS FROM HOUSE AND ON THE WAY BACK LIGHT FLICKERED BUT BEFORE I COULD DO ANYTHING ABOUT IT THE ENGINE STARTED KNOCKING.
Power train, Engine, Jan 22, 2020
IT HAS BEEN TROUBLED FOR COUPLE OF YEARS. MAIN ISSUE IS WHEN I START ENGINE RPM HIT OVER 3,000 AND ENGINE CHECK LIGHT ON. VERY FIRST TIME BRING THE CAR DEALER SHIP, THEY JUST RESET ECU BUT SAME SYMPTOM OVER AGAIN DEALER SHIP CHANGED ECU. DURING A YEAR IT WAS OKAY BUT RECENTLY SAME PROBLEM COME UP AGAIN
Engine, Fuel/propulsion system, Jan 17, 2020
PISTON SLAPPING. ENGINE IS SHUTTING OFF WHILE DRIVING AND WHILE ON A HILL IT IT WORSE. IT CHOKES STOPS RUNNING AND REFUSES TO START. THE OIL IS ESCAPING OUT OF THE ENGINE DUE TO THE HIGH HARD PISTON SLAPPING WHICH IS MAKING A GOD AWFUL NOISE! THE CAR IS UNSAFE. IT SMELLS LIKE FIRE. I SEE THE RECALLS OF THE 1.6 ENGINE BUT THIS 2.0 IS DOING THE EXACT SAME THING.
Engine, Jan 17, 2020
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND SHORTLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Power train, Engine, Fuel/propulsion system, Jan 15, 2020
MY KIA IS BURNING OIL AND STARTED THIS HESITATION FEELING !! MY CAR SMELLS BURNT INSIDE AND OUT OF THE CAR
Other or unspecified, Engine, Jan 11, 2020
WHEN DRIVING DOWN THE ROAD ON A CITY STREET GOING APPROXIMATELY 50 MPH, MY VEHICLE BEGAN TO MAKE KNOCKING NOISES AND THE SEIZED AFTER I PULLED OVER TO THE SIDE OF THE ROAD. WHEN I GOT OUT TO CHECK THE OIL IT HAD ALL LEAKED OUT ONTO THE ROAD CAUSING MY OIL TANK TO BE DRY. THE CAR NOW WILL NOT START AND KIA HAS REFUSED TO FIX IT AND SAYS I AM OUT OF WARRANTY, BECAUSE I AM NOT THE FIRST OWNER OF THE CAR EVEN THOUGH I WAS OFFERED THE WARRANTY WHEN I PURCHASED THE CAR.
Engine, Dec 31, 2019
PURCHASED VEHICLE 4/22/2019 FROM JIM ELLIS VOLKSWAGEN KENNESAW. APPROXIMATELY 5 WEEKS LATER GOT IN CAR STARTED TO DRIVE OUT ONTO I- 515, LIGHT CAME ON, I STOPPED CAR IMMEDIATELY, OIL WAS ALL OVER BACK OF CAR, TOP OF CAR, UNDERNEATH CAR, ALL OVER UNDER THE HOOD I IMMEDIATELY STOPPED. CALLED JIM ELLIS SPOKE TO SERVICE MANAGER SAID TO GET IT TO JIM ELLIS KIA (NEXT DOOR), SO I TOWED TO KIA. SAID I HAD A FAULTY OIL FILTER. THEY CLEANED THE VEHICLE & SENT ME OFF.....A COUPLE WEEKS LATER STILL FINDING OIL UNDER THE HOOD & HAD LOSS SOME OIL. ON MAY 18,2019 ENGINE LIGHT CAME ON WHILE DRIVING. I PULLED OVER INTO AUTO STORE. I CHECKED OIL AGAIN & NO OIL (TOWED AGAIN) THEN I WAS GOING OUT OF TOWN FOR WEEKEND, JIM ELLIS KIA , DAVID SERVICE MANAGER, SAID GO AHEAD AND DRIVE IT OUT OF TOWN. I TOLD HIM AT THIS POINT I FELT UNSAFE DRIVING THIS VEHICLE. HE ASSURED ME IT WAS SAFE. THEY HAD TOLD ME TO CHECK OIL EVERY OTHER GAS FILLUP AND TOP OIL OFF, SAID TODAY SOME VEHICLES YOU JUST NEED TO TOP OIL OFF....WHILE OUT OF TOWN AS I STOPPED OFF INTERSTATE & GOT GAS I OPENED HOOD TO CHECK OIL LEVEL LIKE JASON HAD INSTRUCTED. BUT AS I OPENED HOOD I SAW THE OIL DIP STICK ZIP TIED TO THE OTHER PARTS OF ENGINE. I IMMEDIATELY CONTACTED MATTHEW (VOLKSWAGEN) & DAVID (KIA) SENT THEM PHOTOS VIA TEXT. THEY INFORMED ME THAT KIA WAS DOING A COMPRESSION TEST. NOT TO TOUCH IT, TO CALL THEM & SET APPOINTMENT WHEN WE GOT BACK. WENT IN AND OIL WAS VERY LOW THEY SAID. AFTER NUMEROUS PHONE, & TEXT, EMAILS, VISITS & TOWING, AFTER COMPRESSION TEST KIA DETERMINED IT WAS A PROBLEM WITH ENGINE, IT NEEDED REPLACED. THEN NO ONE WANTED TO FIX IT EVEN THE WARRANTY I HAD PURCHASED A TIME CAR WAS PURCHASED. I'VE HAD THEIR RENTAL NOW FOR OVER 2 MONTHS. THE WARRENTY CO. SAID KIA SAID IT WAS A LUBRICATION PROBLEM. FINALLY THEY ARE NOW SAYING IT WILL BE FIXED.COVERED..
Engine, Fuel/propulsion system, Dec 25, 2019
MY CAR STALLED DOWN LOST PRESSURE AND WOULD NOT GO I TOOK IT CALLED THE DEALERSHIP AND TOLD THEM WHAT WAS GOING ON MY KIA SOUL 2015 THE DEALERSHIP THE DEALERSHIP SAID IT WAS NO RECALL ON MY CAR MOTOR I HAD IT CHECKED OUT AND I CALL THE 1-800 NUMBER TO SEE ABOUT MY CALL OR BACK ON MY CAR THE LADY TOLD ME TO GET THE CAR TOWED TO THE DEALERSHIP IN FAYETTEVILLE KIA I DID I PAID $120 TO GET IT TOWED IN MIKE DILLARD CALLED ME TOLD ME THERE WAS NO CALL BACK ON MY MOTOR THAT I WAS GOING TO HAVE TO REPLACE MY MOTOR THAT MOTOR WAS GOING TO COST ME $10,000 TO GET IT DONE OR GET A REFURBISHED ONE I'VE BEEN CALLED KIA MANUFACTURER AND TALK WITH THE CLAIMS ADJUSTER I HAVE A CLAIM ALREADY IN PROGRESS AND THE LADY TOLD ME TO GO AHEAD AND HAVE IT TOWED TO THEM BUT THEY'RE SENDING ME THEY WILL NOT REPLACE MY MOTOR I NEED HELP WITH THIS BECAUSE SOMETHING'S GOING, BECAUSE I'M LOOKING ON THE WEBSITE AND IT'S STATING THAT IT IS A RECALL ON MY MOTOR BUT MINE DOES NOT HAVE MY VIN NUMBER DOES IT SHOW UP ON THE RECALL I NEED TO KNOW WHAT I NEED TO DO WITH MY MOTOR MY KIA SOUL THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Structure, Engine, Fuel/propulsion system, Dec 23, 2019, fire
I'M AWARE OF YOUR INVESTIGATION INTO THE 2015 KIA SOUL. MINE CAUGHT FIRE YESTERDAY MORNING ON I75 IN FL. I WOULD LIKE TO OFFER IT TO YOUR ORGANIZATION FOR INVESTIGATION. IT IS LOCATED: CRICKET'S 13601 US HWY 41 SPRINGHILL FL 34610 THANK-YOU I WILL HELP IN ANYWAY POSSIBLE TO GET THIS PROBLEM SOLVED. CONTACT ME ANYTIME. I WAS DRIVING IN THE MIDDLE LANE WHEN IT HESITATED LIKE IT WASN'T GETTING GOOD GAS FLOW AND WITHIN A MILE IT MADE A HISS AND JUST GOT HEAVY. LUCKILY THERE WAS NO TRAFFIC, I GOT SAFELY OF THE ROAD AND WITHIN 10 MIN IT WAS GONE.
Engine, Dec 13, 2019
MY CHECK ENGINE LIGHT CAME ON AND IT WAS DIAGNOSED TO BE AN ISSUE WITH THE CATALYTIC CONVERTER. THERE IS A RECALL FOR MY YEAR AND MAKE OF KIA (REFERENCE NUMBER SC176) AND I WOULD LIKE ASSISTANCE TO REPAIR IT.
Structure, Other or unspecified, Engine, Dec 13, 2019, fire
I WAS DRIVING MY CAR LATE AT NIGHT HEADING HOME FROM A CONCERT WHEN SMOKE STARTED COMING FROM THE HOOD. I WAS ONLY GOING ABOUT 25MPH AND APPROACHING A STOP SIGN. I IMMEDIATELY STOPPED THE VEHICLE AND NO SOONER THAN. I COULD GET MY DOOR OPEN, IT BURST INTO FLAMES. I HAD ONLY BEEN DRIVING THE CAR ABOUT 5 MINUTES WHEN THIS HAPPENED.
Engine, Dec 9, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 30 MPH, THE CONTACT HEARD A ROD KNOCKING IN THE ENGINE WITHOUT WARNING. THE CONTACT SPOKE WITH EVANS KIA (4580 WASHINGTON RD, EVANS, GA 30809, (706) 305-4000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), WHICH HE ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Engine, Dec 5, 2019
I WAS DRIVING ON THE HIGHWAY AND WHEN I ACCELERATED THE VEHICLE MOVED SLOWER INSTEAD OF GOING FASTER. ONCE I PARKED ON THE SIDE OF THE ROAD THE VEHICLE TURNED OFF AND WILL NOT TURN ON. THE MECHANIC SAID THAT THE ENGINE DIED.
Engine, Nov 30, 2019
ON THE FREEWAY CAR ENGINE MADE POPPING/BANGING NOISES FOLLOWED BY THE WHOLE DASHBOARD LIGHTING UP AND CAR COMPLETELY SHUT OFF. PUT CAR IN NEUTRAL AND COASTED TO AN EMERGENCY PULL OFF AS THERE WAS NO SHOULDER ON THE LONG BRIDGE I WAS ON. CARS SWERVED AROUND ME HONKING HORNS DESPITE MY HAZARDS FLASHING. TRIED RESTARTING AND IT JUST MADE GRINDING NOISE AND SMOKE. I HAD IT TOWED TO KIA DEALERSHIP WHERE THEY SAID ENGINE NEEDED REPLACED. IT ONLY HAD 40,000 MILES ON IT. THEY COVERED REPLACING THE ENGINE UNDER WARRANTY. THE DEALER TELLS ME REPLACEMENT ENGINE HAS 12K/12MO WARRANTY BUT IF I AM OVER THAT AND AS LONG AS I GOT OIL CHANGES THRU THE DEALERSHIP THAT IT WOULD STILL MORE THEN LIKELY BE COVERED UNDER WARRANTY BECAUSE KIA KNOWS ABOUT THE ISSUES SURROUNDING THEIR ENGINES. AFTER THEY TOLD ME THAT I FEEL AS THE VEHICLE IS VERY UNSAFE AND MIGHT FAIL ON THE FREEWAY AGAIN.
Engine, Nov 20, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS SERVICED IN SEPTEMBER OF 2019 AT FUCCILLO KIA OF CAPE CORAL (404 NE PINE ISLAND RD, CAPE CORAL, FL 33909). IN OCTOBER OF 2019, WHILE DRIVING 40 MPH, A KNOCKING NOISE WAS HEARD AND THE INDICATOR LAMP ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH METAL PARTICLES IN THE OIL COMPARTMENT. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Engine, Nov 20, 2019
THE VEHICLE ONLY HAS 85K MILES ON IT AND IT'S BEEN MAINTAINED VERY WELL BUT IT USES AROUND 1.5 TO 2 QUARTS OF OIL BETWEEN OIL CHANGES.
Engine, Nov 18, 2019
DRIVING ON THE HIGHWAY, THE ENGINE STARTED TICKING AND WITHIN SECONDS WITHOUT ANY WARNING LIGHTS ON THE DASHBOARD, THE CAR LOST ALL ITS ENGINE. HAD TO PULL OFF THE HIGHWAY AND BE TOWED TO LOCAL DEALERSHIP. UPON ARRIVAL TO THE DEALERSHIP, CAR WAS INSPECTED BY A TECHNICIAN WHO STARTED MY CAR IN THE PARKING LOT, WAS SURPRISED 1. IT STARTED 2. NO CHECK ENGINE LIGHT AND/OR OIL PRESSURE LIGHT WAS ON THE DASHBOARD DISPLAY. CAR HAS BEEN WELL MAINTAINED WITH REGULAR FULL SYNTHETIC OIL CHANGES - HAVE PROOF OF REGULAR MAINTENANCE.
Power train, Engine, Nov 16, 2019
WHILE DRIVING ON A SIDE STREET THE OIL LIGHT STARTED TO FLICKER INTERMITTENTLY THEN REMAINED BLANK NOT LIGHTING UP AGAIN. VERY SHORTLY THEREAFTER, WITHIN A TENTH OF A MILE, THE ENGINE SPUTTERED, COULD HERE CLICKING FROM ENGINE, VEHICLE THEN STALLED. I DRIFTED TO THE SIDE OF THE ROAD, OPENED THE HOOD AND CHECKED THE OIL AND NOTICED NO OIL REGISTERING ON THE DIP STICK. THERE WAS NO VISIBLE OIL SHOWING ON THE OUTSIDE OF THE ENGINE OR UNDERNEATH THE VEHICLE. THE OIL WAS CHANGED AT JIFFY LUBE, STORE #2375, ON EMERSON AVE., INDIANAPOLIS, IN. MILEAGE AT OIL CHANGE WAS 100,973 PERFORMED ON JULY 27, 2019 (SEE ATTACHED). NEXT OIL CHANGE DUE AT 105,973. OIL USED WAS PENZOIL SEMI-SYNTHETIC 5W20. MILEAGE ON VEHICLE AT TIME OF BREAKDOWN 105,490. HAD VEHICLE TOWED TO BECK'S AUTO SERVICE, INDIANAPOLIS, IN. WAS TOLD SOMETHING BROKE LOOSE IN THE ENGINE AND THAT ENGINE HAD TO BE REPLACED. VEHICLE IS NOW SITTING AS I STILL OWE $5,000.00 ON IT AND DO NOT HAVE THE $6,200.00 THEY TOLD ME IT WOULD COST FOR REPAIRS.*DT LICENSE PLATE XX-XXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Engine and engine cooling, Nov 15, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY STOVESAND KIA (528 SAN DIEGO RD, CARBONDALE, IL 62902, (618) 319-4690) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V12000 (ENGINE, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 102,000.
Engine, Nov 8, 2019
MY 2015 KIA SOUL IS NOW SITTING AT A SHOP, DUE TO THE FACT THAT WITHOUT ANY WARNING AS I WAS TRAVELING DOWN THE HIGHWAY IT DECIDED TO SLOW DOWN AND SHAKE THEN STALL MANAGED TO GET IT STARTED AND GET OFF THE HIGHWAY TO A STORE, CHECKED THE OIL THERE WASN'T ANY IN THE ENGINE EVEN THOUGH 2 DAYS BEFORE I HAD JUST HAD IT CHANGED. THAT WAS ON AUGUST 7 2019 AFTER DOING SOME RESEARCH IT SEEMS THAT KIA HAS LET ALOT OF PEOPLE DOWN BY SELLING DEFECTIVE CARS AND FOR ME I AM STILL STUCK WITH PAYMENTS WITH NO WAY TO EVEN SAVE FOR A REPLACEMENT ENGINE AS I HAVE BEEN TOLD IT NEEDS. I HOPE THAT THEY COME TO THEIR SENSE AND DO THE RIGHT THING.
Engine, Nov 5, 2019
MY KIA IS BURNING ALOT OF OIL !! ALWAYS SMELLS LIKE ITS BURNING EVEN AFTER OIL CHANGES AND OIL FILTERS AND MY DIP STICK IS BURNT I HAVE HAD TO PUT OIL IN AND NO SOONER ITS BROWN BUT NOT LEAKING ON THE GROUND BUT THE EXHAUST PIPE IS COATED
Engine, Nov 5, 2019
DURING THE TIME OF PURCHASE, AROUND NOVEMBER OF 2018, FOR THE VEHICLE AT A KIA DEALERSHIP, I INFORMED THE SELLER TO CHECK FOR ANY RECALLS THAT WILL NEED TO BE ADDRESSED BEFORE PURCHASE. HOWEVER, THE SELLER MENTIONED TO BE THAT RECALLS WERE CHECKED, AND I DIDN'T BOTHER TO GET A WRITTEN STATEMENT FROM THE SELLER BECAUSE I GUESS I WAS TOO ANXIOUS TO DRIVE THE CAR. I WAS INFORMED VIA OUTSIDE SOURCES AND GOOGLE OF A RECALL FOR THIS VEHICLE, RELATING TO THE CATALYST SYSTEM. HAVING NO CHECK ENGINE LIGHT AND IN MAY OF 2019, I DECIDED TO TAKE MY VEHICLE TO THE KIA DEALER TO HAVE THE RECALL ADDRESSED (SEE INVOICE STATEMENT ATTACHED). THE DEALER COMPLETED THE RECALL AND RETURNED MY VEHICLE TO ME. I DROVE THE VEHICLE FOR MANY MILES AS AN UBER DRIVER PARTNER, AFTER THE COMPLETED RECALL. IN OCTOBER OF 2019, THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING. I IMMEDIATELY TOOK IT TO AN AUTO PARTS STORE TO SCAN THE CODE. THE SCAN DATA DISPLAYED THE CODE P0420, CATALYST SYSTEM OPERATING BELOW MINIMUM THRESHOLD BANK 1. THE CURRENT MILAGE IS 93, 700, AND IS RUNNING FINE. I AM CONCERNED ABOUT THE CODE IN PROPORTION TO THE RECALL THAT IS IN BULLETIN. I DON'T WANT TO TAKE IT TO THE DEALER WITHOUT FIRST CHECKING MY OPTIONS WITH THE NHTSA. PLEASE ADVISE, I APPRECIATE YOUR BUSINESS. THANK YOU.
Engine, Nov 2, 2019
REGARDING OUR RECENT COMPLAINT NUMBER: 11251884. (ENGINE BLEW UP.) RECALL 19V120000 DESCRIBES THE SAME SYMPTOMS WE EXPERIENCED, ALONG WITH THE SAME YEAR AND ENGINE, BUT OUR VIN WAS NOT INCLUDED. PLEASE INCLUDE OUR VIN IN THE RECALL AND COMPEL KIA TO MAKE US WHOLE FOR THIS ENDANGERMENT. DEFECT DESCRIPTION: KIA MOTORS AMERICA (KIA) IS RECALLING CERTAIN 2012-2016 KIA SOUL VEHICLES EQUIPPED WITH 1.6L GASOLINE DIRECT INJECTION (GDI) ENGINES. HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE THE CATALYTIC CONVERTER, POSSIBLY RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE. INFLUENCEDBY: ENGINE | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR RECALLNUMBER: 19V120000 OUR COMPLAINT FOLLOWS. RECALL'S "ABNORMAL ENGINE COMBUSTION" IS BETTER DESCRIPTION THAN MECHANIC'S "VVT" GIVEN WHITE SMOKE AND LACK OF OIL PRESSURE DROP PRECURSOR TYPICAL FOR VVT PROBLEM. "PURCHASED USED WITH APPROX 30K MI FROM KIA DEALER. HAD OIL CHANGED APPROX EVERY 4K MI. HAD OIL CHANGED AT 131,157 MI ON 5/9/2019. ON 6/28/2019, WAS DRIVING ON INTERSTATE AND ENGINE STARTED MAKING TERRIBLE NOISE WITH SEVERE SYNCOPATED VIBRATIONS AND SAW SOME SMOKE/STEAM COMING FROM RIGHT (PASSENGER) SIDE OF HOOD/ENGINE. PULLED OVER AT IMMEDIATELY AVAILABLE OFF RAMP. MILEAGE WAS 135,191. MECHANIC SAID ENGINE NEEDED TO BE REPLACED AND PROBLEM WAS LIKELY CAUSED BY SOME ASPECT OF THE VARIABLE VALVE TIMING NOT ACTUATING IN ORDER TO PROPERLY TENSION THE TIMING CHAIN. TOWED VEHICLE TO KIA DEALERSHIP AND THEY CONFIRMED ENGINE NEEDED TO BE REPLACED. WE DROVE THE CAR REGULARLY FOR 100,000 MI WITH NO MECHANICAL PROBLEMS AT ALL, MAINTAINED IT FAITHFULLY, AND IT FAILED INSTANTANEOUSLY. THAT INDICATES A DESIGN FLAW. IF I HAD BEEN TRAVELING IN TRAFFIC, THE SUDDEN LOSS OF POWER COULD HAVE BEEN INJURIOUS OR FATAL." *JS
Power train, Engine, Fuel/propulsion system, Oct 27, 2019
I WAS DRIVING HOME AND CAR WAS MAKING A NOISE.SOUNDED LIKE A TRUCK.I CHECK THE OIL AND IT WAS VERY LOW AND DARK.IT HAD RECENTLY GOT AN OIL CHANGE.I PUT IN 3 QUARTS AND THEN IT WAS AT THE RIGHT LEVEL.IT STOPPED MAKING THE NOISE.BUT I SMELL GAS FROM THE TAILPIPE.THIS WAS BEFORE IT SOUNDED LIKE A TRUCK.I STEPPED ON THEE GAS AND THE CAR BARELY MOVES.THEN THE CHECK ENGINE LIGHT SHOWED UP IT WAS MISFIRE CODES MULTIPLE CYLINDER.I HEAR A LOUD HISSING SOUND LIKE A TURBO OR SOME SORT OF EXHAUST LEAK.BAD MILEAGE BURNS A QUART OF OIL EVERY TWO DAYS.THE TRANSMISSION DOES NOT SHIFT TOO AND IT MISFIRES