2015 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 16 Soul model years with reports.
Of the 2015 reports, 36 involved a crash and 83 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
SteeringSep 29, 2017
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Campaign 17V608000 on NHTSA.gov
Vehicle speed control, accelerator pedalMar 2, 2015
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
Campaign 15V123000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Engine, Aug 17, 2018
MY CAR IS ONLY 3 YEARS OLD, 112,000 MILES AND MY AIR CONDITIONING COMPRESSOR WENT OUT. THE FIX IS OVER $800. I HAVE OWNED 6 CARS IN MY LIFETIME AND HAVE NEVER HAD THIS HAPPEN, I'VE NEVER EVEN RAN OUT OF FREON IN MY CARS.
Electrical system, Jul 29, 2018
THE LIGHTS GO OUT WHEN I TURN MY TURN SINGLE ON OR WHEN I SWITCH FROM LOW BEAMS TO HIGH BEAMS.IT HAPPENS STANDING STILL OR MOVING.IT STARTED AWHILE AGO DON'T KNOW THE MONTH IT WAS SOMETIME LAST YEAR.
Engine, Jun 1, 2018
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE DID NOT HAVE ANY ENGINE OIL. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO ALSO DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED BACK TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE AND NO SIGNS OF ANY LEAKAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Steering, May 18, 2018
IN MOTION AT HIGHWAY SPEEDS GOING STRAIGHT FOR ABOUT 5 MINUTES STEERING GETS HARD TO MAKE SMALL CORRECTIONS TO THE POINT OVER CORRECTING BECOMES A PROBLEM. PROBLEM GETS WORSE DURING RAIN / WET WEATHER.
Power train, Engine, Apr 25, 2018
OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER.THE SAME DEALERSHIP OWNER PURCHASED CAR. MILEAGE IS 78.000 MILES AND OIL CHANGES HAVE BEEN DONE AT RECOMMENDED INTERVALS.OWNER IS WAITING TO HEAR FROM DEALERSHIP SERVICE DEPARTMENT.
Engine, Apr 20, 2018, fire
I WAS DRIVING MY 2015 KIA SOUL ON MY NORMAL ROUTE TO WORK ON 4/5/18. IT WAS A DARK, CLEAR MORNING ON A BUSY HIGHWAY. I WAS MOVING WITH TRAFFIC AT APPROXIMATELY 60 MPH. AT JUST ABOUT 5:30 A.M., THE VEHICLE MADE A NOISE AND LOST ACCELERATION. I WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY AND PARK THE VEHICLE. I WAS PARKED FOR APPROXIMATELY 3 MINUTES WHEN I SAW SMOKE AND FLAMES COMING FROM THE ENGINE. I EXITED THE VEHICLE. SHORTLY THEREAFTER, THE VEHICLE WAS FULLY ENGULFED IN FLAMES. NO OTHER PERSONS OR VEHICLES WERE INVOLVED IN THIS INCIDENT. I PURCHASED THE VEHICLE NEW AND IT HAD HAD NO SIGNIFICANT MECHANICAL WORK IN THE 2 YEARS THAT I OWNED IT, JUST NORMAL OIL CHANGES AND A COUPLE OF SAFETY RECALLS. NEITHER THE FIREFIGHTER ON THE SCENE, NOR THE INSURANCE ADJUSTER, WERE ABLE TO DETERMINE THE CAUSE OF THE FIRE, ONLY THAT IT STARTED IN THE ENGINE.
Electrical system, Apr 6, 2018, fire
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE AND BURST INTO FLAMES. THE CONTACT STATED THAT A NEIGHBOR ALERTED HER THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT CALLED DRIVE TIME AT (832) 325-4380 (LOCATED AT 11205 GULF FREEWAY, HOUSTON, TX 77034) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Engine, Mar 21, 2018
ENGINE DEVELOPED A LOUD KNOCK. WAS NOT ABLE TO DRIVE CAR. THIS IS THE SECOND TIME. FIRST TIME WAS 09/05/2017. IT TOOK 4 MONTHS BEFORE WE GOT CAR BACK. ENGINE WAS WARRANTY REPLACED. TOWED CAR ON 2/17/18 TO DEALERSHIP. STILL WAITING FOR REPAIRS TO BE DONE.
Structure, Mar 15, 2018
THE REAR OF THE CAR IS ALWAYS FILLING UP WITH WATER WHERE THE SPATE TIRE SITS. THE CAT ISN'T WATER TIGHT. THIS HAS OCCURRED ON MANY OCCASIONS
Other or unspecified, Mar 15, 2018
MY CAR HAS STARTER PROBLEMS. STARTER CLICKS AND GRINDS. WAS COMPLETELY DEAD THE FIRST TIME AND WAS JUMP STARTED. AT THE DEALER, IT WAS COMPLETELY DEAD AND COULDN'T BE JUMP STARTED. THEY HAVE REPLACED THE STARTER 3 TIMES AND TELL ME IT'S DEFECTIVE STARTERS. I THINK IT'S AN ELECTRICAL ISSUE AND THEY CAN'T FIND IT. I HAVE BROUGHT IT IN 6 TIMES AND PROBLEM STILL REMAINS.
Power train, Mar 6, 2018
OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES. THE BATTERIES AND BMS ALSO FAIL AFTER 2-3 YEARS.
Power train, Mar 2, 2018, fire
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 35-45 MPH, THE MANUAL CLUTCH SLIPPED AND LOST FUNCTIONALITY WITHOUT WARNING. THE CONTACT NOTICED AN ABNORMAL ODOR PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO PITRE KIA (9640 EAGLE RANCH ROAD, ALBUQUERQUE, NM 87114, (877) 887-1633) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH AND FLY WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Electrical system, Exterior lighting, Jan 10, 2018
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD LAMP ASSEMBLY PIGTAIL FAILED TO FUNCTION AS THE DRIVER'S SIDE LOW BEAM LIGHTS WERE SHORTING AND BEGAN TO FLICKER. THE CONTACT HAD TO MANEUVER THE HEADLIGHT SWITCH TO GET THE LIGHTS TO REMAIN ILLUMINATED; HOWEVER, THEY CONTINUED TO FLICKER AND SHORT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC KIA (902 WALTON DR, TEXARKANA, TX 75503, (903) 793-4623) WHO REPLACED THE BULB. WITHIN A WEEK, THE DRIVER'S SIDE LIGHT FAILED TO ILLUMINATE AGAIN. CLASSIC KIA WAS CONTACTED AGAIN AND WAS UNABLE TO SUPPLY THE PART. THE LIGHTS CONTINUED TO FLICKER. THE VEHICLE WAS THEN TAKEN TO CROWN KIA (2001 W LOOP 281, LONGVIEW, TX 75604, (903) 759-4667) WHO WAS ABLE TO SUPPLY THE PIGTAIL AND LIGHT, WHICH WAS REPLACED ON THE DRIVER'S SIDE A SECOND TIME. MONTHS LATER, THE LIGHTS CONTINUED TO FLICKER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFED MONTHS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Dec 20, 2017
TL* THE CONTACT OWNS 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY KIA OF BRANDON, 9205 E ADAMO DR, TAMPA, FL 33619) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL JANUARY 4, 2018. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Dec 18, 2017, fire
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS INSPECTED, BUT A DEFECT WAS NOT FOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 20,000. *BF CONSUMER STATED THE VEHICLE WAS NOT INSPECTED. IT WAS JUST DECLARED A TOTAL LOSS. FIRE DEPT SAID IT WAS TOO BURNED TO KNOW WHAT CAUSED THE FIRE. ONLY THE MOTOR BURNED, NOT THE REST OF CAR. THE MOTOR UP TO 2 FRONT TIRES GLOVE COMPARTMENT MELTED. UPDATED 8/30/18*JB
Electrical system, Visibility/wiper, Dec 5, 2017
KIA USES SOY BASED COATING/INSULATION ON ALL THEIR WIRING & HOSES, MAKING IT SUSCEPTIBLE TO BEING DAMAGED BY RODENTS. THE WINDSHIELD WASHER HOSE ON MINE WAS DAMAGED DUE TO RODENTS. AFTER DOING MORE RESEARCH ONLINE OTHER PEOPLE HAVE COMPLAINED ABOUT MORE IMPORTANT COMPONENTS BEING DAMAGED BY RODENTS AS WELL, AND KIA STATING IT WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY, AND/OR IT WASN'T THEIR FAULT. MY CAR WAS DAMAGED BY THESE RODENTS WHILE SITTING PARKED IN THE PARKING LOT OF MY APARTMENT BUILDING.
Steering, Air bags, Fuel/propulsion system, Dec 5, 2017
I RECIBE RECALL FOR AIRBAGS, STERING PINION . THE FUEL SENDING LEVEL UNIT IS DAMAGE AND THE GAUGE FUEL LEVEL IS DOWN. BUT THAT REASON THE SYSTEM TURN ON THE CHECK ENGINE LIGHT.
Steering, Dec 4, 2017
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HELLEEN KIA IN NORTH OLMSTEAD, OH, 440-777-2424) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Exterior lighting, Sep 27, 2017
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS TURNED OFF AND CAME BACK ON APPROXIMATELY A SECOND LATER. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN AT NIGHT. OVER THE PAST TWO MONTHS, THE LOW BEAM HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS FLICKERED. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS KIA IN MANASSAS, VIRGINIA) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,543.
Electrical system, Exterior lighting, Sep 6, 2017, fire
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PLUGS WERE MELTED. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT FAILED WITHOUT WARNING. THE CONTACT REPAIRED THE DRIVER'S SIDE TAIL LIGHT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY HAD NO KNOWLEDGE OF THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 11/06/17*LJ *JS
Steering, Aug 31, 2017
I HAVE 2015 KIA SOUL. THE KIA HAS 34,000 SOMETHING MILES ON IT. I WAS DRIVING IT, AND WHEN I MAKE LEFT AND RIGHT TURNS IN THE KIA IT MAKES A LOUD POPPING SOUND IN THE STEERING COLUMN. I WAS DRIVING HOME TODAY FROM WORK AND WHEN I MADE A LEFT TURN IT WAS LOUD POPPING SOUND AGAIN. I'M VERY SCARED THAT IT'S GOING TO CAUSE ME TO HAVE STEERING PROBLEMS AND I HAVE WRECK LOOSING CONTROL OF STEERING. I HEARD THE POPPING SOUND WEEK AGO FROM TODAY AND IT WASN'T THAT BAD, BUT WEEK HAS GONE BY THE SOUND IS MORE THERE THEN IT WAS BEFORE WHEN YOUR DRIVING AND TURNING LEFT OR RIGHT IN THE KIA SOUL.
Electrical system, Aug 8, 2017
CONTINUOUSLY HAVING MY BATTERY GO DEAD, BUT LOCKS AND LIGHTS WORK AT THE TIME THE. ARTERY IS DEAD. WHEN YOU GO TO START THE CAR YOU HEAR A SERIES OF CLICKS,BUT WON'T TURN OVER. WHEN YOU GO TO JUMP START THE BATTERY IT TAKES ONLY 30 SECONDS TO A MINUTE TO START. THEY HAVE CHECKED MY BATTERY AND CAR OUT AND CAN FIND NOTHING WRONG WITH IT.
Other or unspecified, Jul 20, 2017
IN DEC 2014 I LEASED A NEW KIA SOUL. I WAS REALLY HAPPY WITH THE CAR FOR QUITE SOME TIME AND THEN IT RANDOMLY WOULDN'T START AT ODD INTERVALS. THIS HAPPENED WHILE PARKED AT MY DAUGHTER'S DANCE STUDIO, HAVING DRIVEN THERE TO PICK HER UP (JAN 2016). I HAD IT JUMP STARTED THEN SO I COULD GET HOME. HAD TO HAVE IT JUMP STARTED AGAIN THE NEXT MORNING SO I COULD DRIVE KIDS TO SCHOOL AND DRIVE TO THE DEALER. DEALER CHARGED THE BATTERY AND CAR WORKED FINE UNTIL NOV 2016 WHEN I DROVE FROM HOME TO WALMART, DID SOME QUICK SHOPPING BEFORE WORK, AND THE CAR WOULDN'T START WHEN I CAME BACK OUT. I HAD KIA ROADSIDE SERVICE JUMP THE CAR, DROVE IT TO THE DEALER (WAS LATE FOR WORK) BUT THE DEALER RETURNED THE CAR TO ME SAYING THEY COULDN'T DUPLICATE THE ISSUE. AGAIN IN NOV 2016 ON THANKSGIVING, CAR WOULD NOT START IN MY GARAGE. I HAD KIA ROADSIDE SERVICE JUMP START IT AND WAS ABLE TO DRIVE TO MY MOTHER'S 2 HOURS AWAY. I PARKED THE CAR THERE AND AFTER SITTING FOR A COUPLE OF DAYS, IT STARTED FINE. TOOK IT TO THE DEALER WHO AGAIN COULD NOT DUPLICATE ANY ISSUES. AT THAT TIME I WOULD NOT TAKE THE CAR BACK WITHOUT A NEW BATTERY, FOR WHICH KIA DID REIMBURSE ME LATER. AGAIN I MARCH 2017, CAR WOULD NOT START AT HOME. HAD IT TOWED TO THE DEALER. THEY AGAIN COULD NOT PINPOINT THE ISSUE AND RETURNED THE CAR TO ME. I'VE HAD THE ATTNY GEN OF MN CONTACT KIA BUT THEY REFUSE TO REIMBURSE ME FOR ANYTHING I LOST IN TRADING THE CAR BEFORE THE LEASE WAS UP. KIA SAID (SEE LETTER ATTACHED) THAT BECAUSE NOTHING WAS FOUND TO BE WRONG WITH THE CAR, THEY ARE NOT LIABLE. I THINK THE FACT THAT THE CAR WOULDN'T START IS SOMETHING WRONG WITH IT!
Steering, Jun 16, 2017
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FINDLAY KIA (5325 W SAHARA AVE, LAS VEGAS, NV 89146) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO FINDLAY KIA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT PROVIDED ANY INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Vehicle speed control, Jun 2, 2017, crash
AS I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A CONCRETE PILLAR. I WAS DRIVING IN THE "B" MODE. I WAS ABLE TO DRIVE THE CAR HOME, BUT LATER HAD IT TOWED TO THE DEALER. UNFORTUNATELY, THEY REPORTED THAT THEY COULDN'T DUPLICATE THE PROBLEM OR FIGURE OUT WHAT CAUSED IT.