2017 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 272 owner complaints filed for this model year. This is the 7th highest complaint count among 16 Soul model years with reports.
Of the 2017 reports, 17 involved a crash and 14 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Air bagsJan 25, 2022
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Campaign 22V031000 on NHTSA.gov
Representative owner complaints: engine
198 reports, newest first. Show all
Engine, Oct 24, 2020
MY SON BOUGHT A 2017 KIA SOUL LESS THAN A YEAR AGO WITH ABOUT 57,000 MILES. ON TUESDAY OCT 11, 2020 THE CAR KEPT STALLING WHEN DRIVING AND THEN WOULDN'T START. ALSO, THE OIL PRESSURE LIGHT KEPT FLASHING SO HE CHECKED THE OIL. HE HAD THE OIL PREVIOUSLY CHANGED ON AUG 29, 2020. THE DIPSTICK CAME UP EMPTY. HE ADDED OIL AND WHEN HE DROVE IT TO FIRESTONE AUTO REPAIR SHOP, THE OIL LIGHT FLASHED EVERY TIME THE CAR STOPPED AT A LIGHT. FIRESTONE FIRST SAID NOTHING WAS WRONG. HE LEFT THERE ONLY TO FIND IT DOING THE SAME THING. IT STALLED WHEN HE WAS MAKING A TURN ONTO A BUSY ROAD. HE TOOK IT BACK TO FIRESTONE WHERE THE DIAGNOSTIC FINALLY SAID IT WAS A BAD OIL PUMP. THEY SUGGESTED TO HIM TO TAKE IT TO KIA BECAUSE IT WOULD NEED A NEW ENGINE. FORD/KIA SAID THE ENGINE IS BLOWN AND IT IS NOT UNDER WARRANTY BECAUSE HE IS THE SECOND OWNER. THE WARRANTY FOR THE SECOND OWNER ENDS AT 60,000 MILES AND THIS CAR NOW HAS 68,000 MILES.
Power train, Service brakes, Engine, Oct 6, 2020
MY CAR FEELS LIKE IT STEERS SIDEWAYS DOWN THE ROAD,IT BOUNCES,HARD TO CONTROL,IT LOSES POWER IN 3RD GEAR,THE BRAKES DON'T WORK WELL AT ALL,ENGINE PINGS LOUDLY CONSTANTLY.I TOOK MY CAR TO CARFAX IN MODESTO CALIFORNIA WHOM I PURCHASED FROM AND THEY COULDN'T FIND ANYTHING WRONG,TH S IR LIEING,LIVING, CAR WAS WRECKED AND PAINTED OVER ,ITS FULL OF OVER SPRAY,THE CAR IS DANGEROUS TO DRIVE,I WANT IT REPLACED WITH A NEW KIASOUL
Power train, Engine, Aug 31, 2020
MY 2017 KIA SHOWED NO SIGNS OF PROBLEMS UNTIL I WAS DRIVING TO STORE ON STATE ROAD 9 GOING 40 MPH AND WHILE IN DRIVE IN DIED OUT ON ME. I TURNED THE KEY OVER A FEW TIMES. IT FINALLY CAUGHT AND STARTED. I CONTINUED HOME AND IT DID THIS AGAIN. ONLY THE OIL LIGHT CAME ON. I GOT IT STARTED AND MOVED OFF THE ROAD AND HAD IT TOWED TO MY MOTHERS. WHEN I TRIED TO START IT AGAIN IT WOULDNT START. MY STEP FATHER LOOKED AT IT AND THE PISTON HAD FLOWN IT TO THE SPARK PLUG. AND I WAS TOLD MY MOTER WAS BLOWN.
Power train, Engine, Aug 26, 2020
VEHICLE HAS ONLY 75K MILES ON IT MOTOR SPUN A BARRING ON BOTTOM IT DONE ALL THE THE THINGS ON THE LAST MOTOR RECALL BUT WAS ON DIFFRENT MODEL CONTACTED DEALER AN SHOWED IT WAS THE SAME MOTOR AN NOTHING HAS HAPPEN WANT HONOR WARNTY OR ANYTHING AN IM NOT THE FIRST PERSON HAVE TALKED TO SEVERY AN THEY CONTACTED KIA DEALER SHIPS PRIOR TO AN THEY GET THE SAME THING ONLY THING VEHICLE DONE WAS SAY LOW OIL PRESSURE LIGHT CAME ON BUT NO CHECK ENGINE LIGHT MOTOR WAS KNOCKING VERY BAD AN KNOCK MOTOR SENSOR NEVER CAME ON EITHER IVE HOOKED CODE READER UP TO IT MY SELF NOTHING NOW THE CAR IS ABOUT TO HIT MY CREDIT DUE TO FAULTY MOTOR
Engine, Aug 14, 2020
TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE JERKED AND SHUTOFF. THE VEHICLE FAILED TO RESTART AFTER PULLING OVER TO THE SIDE OF THE ROADWAY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE MATT CASTRUCCI KIA DEALER LOCATED AT 3013 MALL PARK DR, DAYTON, OH 45459, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Engine, Aug 4, 2020
SOMETHING IS KNOCKING OR TICKING IN THE MOTOR FEELS LIKE UNDER MY FEET OF DRIVERS FLOOR BOARD. HAVE KEPT REGULAR OIL CHANGES ND IT STARTED OFF BY SPITTING AND SPUTTERING WHEN I WOULD COME TO A STOP TO NOW TICKING. WENT TO START IT THE NEXT MORNING TO GO TOO WORK AND IT SOUNDED AWFUL SO I DIDNT DRIVE IT. NOW WHEN I START IT THE BATTERY LIGHT IS ON AND CHECK ENGINE LIGHT IS ON AND IT WILL START FOR ABOUT 3 SEC AN SHUTS OFF.
Engine, Aug 3, 2020
I STOPPED AT A RED LIGHT AND MY CAR CUT OFF. I WOULD NOT CRANK BACK UP. THE. MECHANIC SAID THE TIMING CHAIN BROKE. MY CAR WILL NEED A NEW MOTOR. I HAVE ONLY 80,000 MILES. NEVER HAD ANY PROBLEM AND LOVED MY CAR.
Engine, Jul 17, 2020
I WAS WAITING IN THE DRIVE-THRU OF FAST FOOD RESTAURANT, WHEN MY OIL LIGHT STARTED TO FLICKER THEN CAME ON SOLID. THIS IS THE FIRST TIME THE OIL LIGHT HAD EVER COME ON. I DROVE DIRECTLY ACROSS THE STREET TO A GAS STATION AND SHUT THE CAR OFF. I CHECKED THE OIL LEVEL, BUT NO OIL REGISTERED ON THE DIP STICK. I ADDED 2 QUARTS OF OIL, IT NOW REGISTERED ALMOST FULL AND DROVE IT HOME (APPROX. 1 MILE). WHEN I GOT HOME I NOTICED THE ENGINE WAS KNOCKING. THE NEXT DAY I CHANGED THE OIL ADDING ONE QUART OF LUCAS OIL ADDITIVE. THE KNOCKING DID NOT GO AWAY AND I NOW NOTICED STEAM COMING OUT OF MY TAIL PIPE WHEN I WAS LETTING THE ENGINE WARM UP. I LEFT MY CAR PARKED IN MY DRIVEWAY FOR FEAR OF DOING FURTHER DAMAGE TO THE ENGINE. A FEW MONTHS LATER (WHEN I WAS IN A BETTER FINANCIAL POSITION), I HAD MY CAR TOWED TO KIA OF RIVERSIDE, WHERE THEY SAID THEY WOULD START A CASE WITH KIA MOTORS TO RUN TESTS TO DETERMINE IF THEY WOULD COVER THE FAILURE. I HAD THE CAR TOWED ON 6/23/20. ON 7/15/20, THE KIA DEALERSHIP TOLD ME KIA MOTORS WOULD NOT COVER THE REPAIR BECAUSE I WAS THE SECOND OWNER AND IT HAD 69K MILES. I BOUGHT IT WITH APPROX 33K MILES. THEY SAY I NEED A NEW MOTOR AT A COST OF OVER $6,600. FOR THE RECORD, I GIVE MY CAR REGULAR OIL CHANGES AND THERE ARE NO EXTERNAL SIGNS OF AN OIL LEAK ANYWHERE ON THE ENGINE. AT THIS TIME MY CAR IS STILL AT THE DEALERSHIP AND I HAVE NOT YET SEEN THE OFFICIAL DIAGNOSIS.
Engine, Jul 16, 2020
TOOK OFF FROM STOP SIGN GOT UP TO 55 MPH AND ENGINE BLEW. NO WARNING LIGHTS. NO CHECK ENGINE LIGHT. NOTHING. IT JUST BLEW. OIL PRESSURE GAUGE WAS NORMAL. IT DIDN'T MAKE ANY KIND OF NOISE OR HESITATION. I WAS DRIVING ON A STATE HIGHWAY ON A STRAIGHT STRETCH OF ROAD AND WAS TRAVELING SLIGHTLY DOWNHILL WHEN IT BLEW. IT WAS 5:20 AM WHEN IT HAPPENED.
Engine, Jul 15, 2020
AT 91K MILES, THE ENGINE BLEW. AT 84K MILES THE CATALYTIC CONVERTER WAS CONDEMNED.
Engine, Jul 10, 2020
I WAS DRIVING DOWN THE HIGHWAY ABOUT 65 WHEN I HEARD A LOUD KNOCKING NOISE COMING FROM THE MOTOR. NO CHECK ENGINE LIGHT NO OVER HEATING NOTHING. LOUD KNOCK CAR GOES DEAD.I'VE ONLY HAD THIS CAR FOR 1YR. GOT IT AT 52.000 MILES IS NOW AT 84.000. STILL UNDER KIA 100.000 MILE WARRANTY. BUT THEY WON'T COVER IT . AND THERE MAIN THING IS I PUT 30.000. MILES ON IT. I HAVE KIDS. I TRAVEL. KEPT UP ON OIL CHANGES EVERYTHING
Electrical system, Engine, Jul 6, 2020
TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TWICE TO GARDEN GROVE KIA LOCATED AT 13731 HARBOR BLVD, GARDEN GROVE, CA 92843, (888) 992-1833, WHERE THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE APPROXIMATELY WAS 93,705.
Engine and engine cooling, Other or unspecified, May 29, 2020
WHEN DRIVING MY CAR 1 HOUR OR MORE AND TURN OFF THE CAR AND TURN ON AGAIN MY CAR AND IMMEDIATELY TURN ON THE AC MY CAR ENGINE SHAKES AND TURN OFF THE MOTOR. I LEFT MY CAR IN THE DEALER WHEN I BUY THE CAR IN 4 TIMES BUT NOBODY FOUND THE PROBLEM. SO I FEEL FEAR FOR WILL HAVE AN ACCIDENT. PLEASE I NEED HELP. I HAVE THIS PROBLEM SINCE 2018.*DT*JB *TR
Engine, Apr 6, 2020
MILEAGE 75,000 AND THE ENGINE THREW A ROD THROUGH THE BOTTOM OF THE ENGINE BLOCK AND THROUGH THE OIL PAN. I PURCHASED THE CAR WITH ABOUT 22,000 MILES. I'VE DRIVEN THE CAR LESS THAN 2 YEARS AND HAVE PUT ABOUT 50,000 MILES ON IT. I HAVE MAINTAINED THE VEHICLE ACCORDING TO MANUFACTURER SPECIFICATIONS WITH REGULAR OIL CHANGES EVERY 5000 MILES. I HAVE NEVER HAD THE CHECK ENGINE OR OIL LIGHTS COME ON SINCE I'VE OWNED THE VEHICLE. WHILE DRIVING ON THE INTERSTATE ABOUT 80 MPH WITH THE CRUISE CONTROL ON, THE CAR STRUGGLED AND FELT LIKE IT WAS GOING TO STALL OUT, LIKE IT WASN'T GETTING GAS OR THE ALTERNATOR WAS FAILING. THE CHECK ENGINE AND OIL LIGHT CAME ON AND SMOKE WAS BILLOWING FROM UNDER THE HOOD. I HAD TO DRIVE FOR ABOUT HALF A MILE OR SO TO THE NEAREST EMERGENCY PULL OFF AND TURNED OFF THE CAR. WHEN I WAS FINALLY BRAVE ENOUGH TO POP THE HOOD, THERE WAS OIL SPRAYED ALL OVER THE ENGINE BAY, A SMALL PUDDLE ON THE GROUND, AND NO OIL IN THE ENGINE. I HAD IT TOWED TO MY LOCAL GARAGE AND WAS TOLD THAT THE ENGINE BLEW THE CONNECTOR ROD OUT OF THE ENGINE BLOCK AND THROUGH THE OIL PAN. MY VEHICLE HAS NOT BEEN RECALLED FOR THIS ISSUE BUT THERE HAS BEEN A RECALL ON 2012-16 KIA SOUL FOR THE EXACT SAME PROBLEM. IT CANNOT BE A COINCIDENCE THAT MY VEHICLE HAS THIS PROBLEM AS WELL. MY LOCAL KIA DEALERSHIP HAS SAID I CAN BRING IT IN, PAY THE $100 DIAGNOSTICS FEE, AND THEY'LL DECIDE IF IT CAN BE COVERED SINCE THE WARRANTY HAS LAPSED. SINCE I AM THE SECOND OWNER, I DO NOT HAVE THE 100,000 MILE 10 YEAR WARRANTY. THE WARRANTY IS REDUCED TO 3 YEARS 60,000 FROM THE ORIGINAL (FIRST OWNER) PURCHASE DATE.
Engine, Feb 29, 2020
WHILE IN MOTION ON THE HIGHWAY I EXPERIENCE ENGINE FAILURE. I WAS TOLD THAT MY ENGINE THREW A ROD AND PUNCTURED A HOLE IN MY ENGINE.
Engine, Feb 25, 2020
ENGINE LOCKED, COULDN'T START
Engine, Feb 14, 2020
ENGINE- 2017 KIA SOUL 2.0 L 4-CYL. MILEAGE AT THE TIME OF PURCHASE 42,788. MILEAGE AT FAILURE WAS 89,144. USAGE PREDOMINATELY HWY MILES. AT THE TIME OF FAILURE, WE OWNED THE VEHICLE 19 MONTHS. REGULAR OIL CHANGES WITH CASTROL GTX AND EDGE 100% SYNTHETIC 5W20 OIL. FEBRUARY 02, 2020 MY WIFE STARTED THE DAY DRIVING AWAY FROM HOME. THE OUTSIDE TEMPERATURE IN THE 60'S AND SUNNY. DROVE 4.5 MILES TRAVELING 45MPH ON A STRAIGHT LEVEL CITY ROADWAY IN HEAVY TRAFFIC. SHE COULD HAVE BEEN REAR-ENDED OR WHEN TURNING OFF THE ROADWAY WITH LOSS OF POWER T-BONED TRYING TO EXIT THE ROADWAY IN AN EMERGENCY. THERE IS NO BREAKDOWN LANE OR ENOUGH GROUND ON THE SIDE OF THE ROADWAY TO PULL OFF. ALL OF A SUDDEN, FOR NO REASON, THE ENGINE LOST POWER AND MADE A KNOCKING SOUND. SHE CHECKED THE INSTRUMENT PANEL, NO WARNING LIGHTS. TEMPERATURE GAUGE READ NORMAL. WITHIN SECONDS, SHE PULLED INTO A PARKING LOT AND TURNED OFF THE MOTOR. NO VISIBLE SIGNS OF ANY DAMAGE ON THE EXTERIOR OF THE MOTOR OR UNDERNEATH THE VEHICLE. WE ARE THE SECOND OWNER OF THIS VEHICLE. MANUFACTURES INITIAL TRANSFERABLE WARRANTY EXPIRED. WE TOWED THE VEHICLE TO OUR REGULAR ASE CERTIFIED MECHANIC. THEY DETERMINED THE ISSUE TO BE A ROD KNOCK. FURTHER DIAGNOSIS DETERMINED FROM A COMPRESSION TEST THE #2 CYLINDER IS AT 80#'S COMPRESSION THE OTHER THREE AT 150#'S. I HAVE READ YOUR REPORT REGARDING THE ONGOING INVESTIGATION INTO KIA'S MOTOR FAILURES. I BELIEVE THIS MOTOR SHOULD BE INCLUDED IN THE INVESTIGATION ALTHOUGH BOTH VIN SEARCHES TURNED UP NO RECALL ON MY VEHICLE. WE ARE CURRENTLY TRYING TO GET THE LOCAL DEALER TO WORK ON THE VEHICLE AND THEY WANT TO CHARGE A MINIMUM FEE OF 1500-1600 TO TEAR THE MOTOR DOWN AND COMPLETE AN INVESTIGATION INTO WHY THE MOTOR FAILED. WE HAVE AN AFTERMARKET WARRANTY PROGRAM AND THEY ARE TRYING TO FIND A WAY NOT TO PAY FOR ANY CLAIM ON THIS ISSUE. OUR DILEMMA IS ONGOING AT THE TIME OF THIS COMPLAINT.
Power train, Engine, Fuel/propulsion system, Jan 19, 2020
WHEN PLACED IN DRIVE, AND GAS PEDAL IS DEPRESSED THE CAR JERKS FORWARD AND BACK AND WILL NOT ACCELERATE. IT SHAKES THE WHOLE CAR.. DOES IT IF CAR IS COLD OR HOT BUT SEEMS TO HAPPEN MORE WHEN CAR IS NOT FULL HOT. UNSAFE WHEN PULLING INTO TRAFFIC.
Engine, Oct 16, 2019
AT 75K MILES THE ENGINE FAILED ON MY 2017 KIA SOUL. SPECIFICALLY, IT THREW A ROD. THE CAR WAS SOLD TO ME AS A CERTIFIED USED CAR, THAT BEING THE DEALER SAID THERE WAS NOTHING WRONG WITH THE CAR. I TOOK THE CAR INTO GOSSETT KIA IN MEMPHIS, WHERE I PURCHASED THE CAR FOR AN OIL CHANGE. I WAS CALLED LATER AND TOLD THE ENGINE WAS KNOCKING. THE SERVICE WRITER TOLD ME, "DO NOT WORRY ABOUT THIS. IT IS A KNOWN PROBLEM WITH THE 2016 AMD 2017 KIA SOUL AND YOUR CAR IS UNDER WARRANTY." KIA TOLD ME THE CAR WAS NOT UNDER WARRANTY BECAUSE I CHOSE TO DRIVE FOR A RIDE SHARE COMPANY AND THAT VOIDED THE WARRANTY. THE PROBLEM IS THEY SOLD ME A CAR AS CERTIFIED WHEN THEY KNEW ABOUT THE ENGINE FAILURE ISSUE.
Engine, Fuel/propulsion system, May 28, 2019
PURCHASED THIS CAR USED WITH 16K MILES IN SEPT 2018. STOPPED AT AN INTERSECTION AND WHEN TRYING TO PULL OUT THE ENGINE WOULD NOT RESPOND TO THE GAS PEDAL. ENGINE REMAINED AT AN IDLE EVEN AFTER FLOORING THE GAS PEDAL SEVERAL TIMES. ALMOST GOT HIT!! I RECYCLED THE KEY SEVERAL TIMES AND FINALLY IT WORKED. I TOOK TO THE DEALER AND GOT THE " NO PROBLEM FOUND " NOW I EXPERIENCE A ROUGH IDLE AND A STRANGE FEELING IN THE BRAKE PEDAL WHEN BRAKING. TODAY I STARTED THE CAR AND THE ENGINE WOULD NOT GO OVER 3000 RPMS. CYCLED THE KEY AND IT WAS OK. I'M AFRAID TO DRIVE THIS CAR FOR FEAR IT MAY KILL ME! PLEASE HELP.
Engine, Feb 4, 2019
I BEGAN TO HAVE PROBLEMS WITH MY ENGINE IN SEPTEMBER OF 2018, MY CAR WOULD JUST TURN OFF WHILE I WAS DRIVING ON THE STREETS. NOTE THAT WHEN I TOOK MY VEHICLE IN I ONLY HAD 29,800 MILES ON IT. I TOOK IT INTO A DEALERSHIP AND THEY REPLACED MY ENGINE IN WHICH I DID NOT GET MY VEHICLE BACK UNTIL JANUARY 2019. EVERY TIME I WOULD GET MY VEHICLE BACK THE CHECK ENGINE LIGHT WOULD BE ON, AND THE CAR WOULD DRIVE TERRIBLY. IN THE COURSE OF 4-5 MONTHS I HAD A BAD VEHICLE RETURNED TO ME 3 TIMES. I'VE HAD MY VEHICLE FOR A WEEK AND I STILL DO NOT FEEL SAFE DRIVING IT AND WHEN I REACH THE SPEED LIMIT OF 40 MPH IT BEGINS TO SHAKE. LASTLY, WHEN I PRESS ON THE BREAKS I COULD FEEL THAT MY FOOT BEGINS TO TREMOR/SHAKE AS IF I'M IN A GO-KART I STILL DO NOT FEEL SAFE DRIVING THIS VEHICLE ON A DAY-TO-DAY BASIS. I HAVE ATTACHED TWO PHOTOS. ONE OF THE CHECK ENGINE LIGHT THE DAY THE DEALERSHIP RETURNED MY VEHICLE, AND TWO OF THE NEW ENGINE.
Engine, Jun 11, 2018
MY ENGINE SHUT OFF WHILE I WAS STOPPED AT A RAILROAD CROSSING, ON AN INCLINE. I HAD MY FOOT ON THE BRAKE WHEN IT HAPPENED. ONCE THE TRAIN PASSED, I LET MY FOOT OFF THE BRAKE, AND THE ENGINE SHUT OFF WITHOUT A WARNING OR INDICATION. THE CAR PROCEEDED TO ROLL BACKWARDS INTO TRAFFIC. I TURNED ON MY EMERGENCY LIGHTS ON, PUT THE CAR IN PARK, AND TRIED TO RESTART THE VEHICLE. IT TOOK A MINUTE OR SO BEFORE I WAS ABLE TO RESTART THE CAR. THE SAME PROBLEM HAPPENED 3 DAYS LATER - I WAS JUST ABOUT TO MAKE MY TURN OUT OF A PARKING LOT INTO A MAJOR STREET. I MADE A STOP TO MAKE SURE THE ROAD WAS CLEAR. I TOOK MY FOOT OFF THE BRAKE AND HIT THE ACCELERATOR AND THE ENGINE SHUT OFF. I HAD TO PUT MY CAR IN PARK TO RESTART THE ENGINE AGAIN.
Vehicle speed control, Other or unspecified, Engine, Oct 6, 2017
I PURCHASED MY 2017 KIA SOULS BASE MODEL ON JUN 28 THIS YEAR FROM QUIRK KIA IN BRAINTREE, MA. AFTER JUST 2 WEEKS THIS ISSUE HAPPENED FOR THE FIRST TIME. I WAS AT A GAS STATION GASSING UP THE CAR, ONCE I WAS DONE, I TURNED THE CAR ON, PUT IT IN DRIVE AND THE CAR WOULD NOT MOVE ' I WAS PRESSING THE GAS PEDAL AND NOTHING WAS HAPPENING. I IMMEDIATELY PUT THE SHIFTER IN PARK, TURNED THE ENGINE OFF AND ON AGAIN AND THE CAR STARTED TO MOVE AGAIN. ON JULY 26 SAME ISSUE HAPPENED AGAIN AND IT ALSO HAPPENED RIGHT AFTER I GASSED UP THE CAR. ON SEPTEMBER 15TH WHILE I WAS WORKING AS UBER DRIVER THIS ISSUE HAPPENED AGAIN, BUT THIS TIME WHILE I WAS DRIVING. I STOPPED AT RED LIGHT, AFTER FEW MINUTES I STARTED DRIVING BUT JUST AFTER 50-60 YARDS I COMPLETELY LOST ACCELERATION. THE CAR WOULD NOT RESPOND TO GAS PEDAL, WHILE ENGINE WAS RUNNING AND I HAD ELECTRICITY. I HAD TO COMPLETELY STOP THE CAR, TURN THE ENGINE OFF AND ON AGAIN AND THE CAR STARTED TO WORK AGAIN. AFTER THIS INCIDENT I CALLED KIA USA (MONDAY, SEPTEMBER 18TH) AND WAS ADVISED BY CUSTOMER SUPPORT TO BRING THE CARD IMMEDIATELY TO KIA DEALERSHIP. I DID SOME RESEARCH ON THE INTERNET AND FOUND A KIA SOUL FORUM WHERE OTHER PEOPLE HAVE HAD THE EXACT SAME ISSUE. THIS IS THE SITE: HTTP://WWW.KIASOULFORUMS.COM/10-SOUL-PROBLEMS/13994-2013-SOUL-BASE-ACCELERATION-PROBLEM.HTML ATTACHED ARE PICTURES FROM THIS FORUM FROM FOUR DIFFERENT PEOPLE WHO HAVE EXPERIENCED THE EXACT SAME ISSUE. AS IT APPEARS, I AM NOT THE ONLY ONE WITH THIS PROBLEM AND THIS ISSUE HAS BEEN HAPPENING ON KIA VEHICLES FOR A WHILE. WHILE NO ONE MENTIONED WHETHER THEY WERE ABLE TO REPAIR THIS ISSUE OR NOT, MANY HAVE COMPLAINED ON THIS FORUM THAT KIA DEALERSHIPS REFUSED TO DO ANYTHING ABOUT IT. OCTOBER 6TH - DEALERSHIP INFORMED ME THAT THEY CAN'T REPLICATE THE ISSUE AND ARE RELEASING THE CAR BACK TO ME. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE.