2022 Kia Soul

Problems, recalls and owner-reported issues

Engine is the leading concern among 88 owner complaints filed for this model year. This is the 13th highest complaint count among 16 Soul model years with reports.

Complaints by model year
  1. 88

Of the 2022 reports, 4 involved a crash and 1 involved a fire. 8 people were injured and 3 people died.

Primary concernEngine51 reports · 58% of complaints
Owner complaints88Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Engine51
  2. Engine and engine cooling19
  3. Power train12
  4. Other or unspecified12
  5. Electrical system10
  6. Fuel/propulsion system7
  7. Vehicle speed control6
  8. Forward collision avoidance4

Recalls and investigations

  1. Engine and engine cooling, engine, hard parts internal/mechanicalFeb 17, 2025

    Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

    Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

    Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

    Campaign 25V099000 on NHTSA.gov

Representative owner complaints: engine and engine cooling

19 reports, newest first. Show all

  1. Engine and engine cooling, Apr 3, 2026

    The contact owns a 2022 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power and stalled, with several unknown warning lights illuminated. The vehicle was unable to restart and needed to be towed. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was repaired. The contact was informed by the dealer that a used engine was installed as a replacement in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

  2. Engine and engine cooling, Mar 31, 2026

    The contact's daughter owns a 2022 Kia Soul. The contact stated that while her daughter was driving 40 MPH, the engine froze for two minutes. The oil light was illuminated. The contact stated that the vehicle was undriveable. The vehicle was towed to the local dealer, and the failure was associated with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the recall repair was declined because maintenance receipts were not available. The vehicle was towed to another local dealer, Friendship Kia, where the vehicle was diagnosed with a bent camshaft and spark plugs failure. The spark plugs were replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

  3. Engine and engine cooling, Mar 26, 2026

    The contact owns a 2022 Kia Soul. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). After retrieving the vehicle, there was an audible tinging sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken back to the dealer, and the contact was informed that the tires needed to be replaced. The vehicle was taken back to the local dealer for an extensive overhaul, and it was determined that the engine needed to be replaced. The oil level was approximately ¾ of a quart low. The manufacturer was contacted, but no assistance was provided. The manufacturer suggested driving the vehicle for 1,000 miles and having an oil consumption test performed. The failure mileage was approximately 69,000.

  4. Engine and engine cooling, Power train, Dec 17, 2025

    The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA Campaign Number: 23V531000 (Power Train); however, the model year was not included in the recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the engine oil pump needed to be replaced, and the contact was informed that the repair was not covered under the recall. The contact stated that the oil pump failure might also be related to the oil piston rings failure described in the recall. The manufacturer was notified of the failure but declined to cover the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 62,000.

  5. Engine and engine cooling, Sep 10, 2025

    The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the contact stated that the low oil pressure warning light failed to illuminate while the engine oil level was significantly low. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact stated that on the first test, the vehicle had consumed 1.1 quart of oil after 1,946 miles. The contact stated that on the second test, the vehicle had consumed 1/2 quart of oil after 1,047 miles. The dealer informed the contact the oil consumption test met the manufacturer's guidelines, and the contact was referred to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 51,000.

  6. Engine and engine cooling, Aug 15, 2025

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact stated that there was an abnormally loud sound coming from the engine while driving at various speeds and while the engine was idling. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be repaired under the recall. The dealer informed the contact that the failure appeared to be related to the oil pressure throughout the engine. Additionally, the dealer informed the contact that the recall test could not be performed because the vehicle had failed to start; however, the contact stated that the vehicle was operable at the time it was taken to the dealer. The dealer informed the contact that the engine needed to be replaced out the out-of-pocket. The contact related the engine replacement to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 77,800.

  7. Engine and engine cooling, Aug 14, 2025

    The contact owns a 2022 Kia Soul. The contact stated that while receiving an oil change, the contact was informed that there was no oil in the engine. The contact stated that oil was being added to the vehicle more often than normal. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The engine oil was topped off however, two days later, oil needed to be added again. The contact stated that one quart of oil needed to be added after several days. Additionally, the low oil level warning light was inoperable. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

  8. Engine and engine cooling, Jun 20, 2025

    The contact owns a 2022 Kia Soul. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway and observed smoke coming from the engine compartment. The contact stated that the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but was unable to diagnose the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

  9. Engine and engine cooling, Jun 5, 2025

    The contact owns a 2022 Kia Soul. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating before the vehicle stalled. Additionally, while decelerating, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not determined. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,000.

  10. Engine and engine cooling, May 7, 2025

    The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was adding oil occasionally. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that the recall was on hold. The failure mileage was unknown. Parts distribution disconnect.

  11. Engine and engine cooling, May 6, 2025

    The contact owns a 2022 Kia Soul. The contact was notified that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). No warning lights were illuminated. The contact had not experienced a failure; however, the dealer inspected the vehicle and informed the contact that the engine needed to be replaced as per the recall summary. The vehicle was not yet repaired. The manufacturer was notified of the issue. Parts distribution disconnect.

  12. Engine and engine cooling, May 2, 2025

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair was on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the manufacturer had placed the recall on hold. The manufacturer was testing the remedy. The contact had not experienced a failure. Parts distribution disconnect.

  13. Engine and engine cooling, May 2, 2025

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that parts for the recall repair were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  14. Engine and engine cooling, Apr 25, 2025

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, there was a rattling sound coming from the front end of the vehicle. No warning light was illuminated. The vehicle was taken to a Take 5 oil change, which informed the contact that the oil level was 2 quarts low and had failed to show up on the dipstick. The vehicle was driven to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, but was unable to schedule an appointment or provide a time frame. A second dealer, Kia of South Austin (5306 S I-35 Frontage Rd, Austin, TX 78745), was contacted and informed the contact that it would take at least a day for a diagnostic test, and there was no time frame for the repair because parts were on backorder. The manufacturer was made aware of the failure and was willing to provide the contact with a reimbursement. The manufacturer opened a case. The approximate failure mileage was 91,500. Parts distribution disconnect.

  15. Engine and engine cooling, Apr 16, 2025

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine compartment while driving at various speeds. The contact stated that the vehicle occasionally stalled while driving at various speeds. The failure had occurred four times. The contact stated that during the last failure while driving approximately 30 MPH, the vehicle stalled. The contact coasted over to the side of the road and had the vehicle towed to the dealer. The contact was asked to provide proof of maintenance while the vehicle was being inspected, to determine if the engine would be replaced under the recall. The vehicle was not repaired. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 44,896. Parts distribution disconnect.

  16. Engine and engine cooling, Mar 27, 2025

    The contact owns a 2022 Kia Soul. The contact stated that while making a left turn, the vehicle lost motive power. The vehicle drifted to safety. The vehicle was restarted. Additionally, while driving on several occasions at speeds over 40 MPH, there was a rattling sound coming from the engine compartment. The contact then received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); while researching the cause of the failure. The manufacturer was notified of the failure and stated that parts for the repair were not yet available. The failure mileage was approximately 71,000.

  17. Engine and engine cooling, Mar 18, 2025

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 35 MPH, the vehicle started to leak oil. The contact stated that the oil was seeping onto the floorboard and the passenger's side floor mat. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. On a separate occasion, while the contact was driving 50 MPH, there was a puddle of oil underneath the vehicle with an abnormal knocking sound coming from the vehicle. The contact had taken the vehicle five different times to the dealer; however, the vehicle was not diagnosed. The dealer was unaware of where the oil leak was coming from. The contact stated that recently the vehicle started stalling and there was abnormal gasoline coming from the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21.

  18. Engine and engine cooling, Mar 17, 2025

    The contact owns a 2022 Kia Soul. The contact stated while stopped at a traffic signal, the brake pedal was depressed, and the vehicle shuddered and then stalled. The contact stated that while attempting to restart the vehicle, the check engine and battery warning lights were illuminated. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The dealer advised the contact that the failure might be related to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer would not replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

  19. Engine and engine cooling, Mar 5, 2025

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The local dealer was contacted; however, the dealer informed that contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.